Engelhard Lodge Care Home

Paul Engelhard Way, Cawston, Norwich NR10 4FB
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10 67 Reviews
  • Engelhard Lodge Care Home, Norwich
Engelhard Lodge Care Home offers residential care in the village of Cawston, only around 11 miles from Norwich. It is a 4 award winning Home.

The home has 36 bedrooms, each with en suite facilities. Residents are welcome to bring their own belongings to help them settle in to life at Engelhard Lodge, and the team will do all they can to make the move to the home as easy as possible for both residents and their loved ones.

The team of care professionals are experienced and knowledgeable, and all staff members undergo consistent training on the best care practices. They offer care for a variety of needs including dementia, mental health conditions, old age and physical disabilities, always following up-to-date, personalised care plans designed for the individual resident.

The home is all set on one floor, making it easy for residents to move around as independently as possible. There is also a lovely garden to enjoy, as well as light and bright living areas for residents to socialise or spend time with loved ones. Visitors are always welcome, and the team work hard to make sure families and loved ones are able to enjoy the time they spend together at the home.

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Care Provided by Engelhard Lodge Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 36 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Neuropathic
  • Orthopaedic
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Owner
  • ELEEO Ltd
  • Person in charge
  • Lynne Damaliti (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (36)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (36)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2021
    • Number of floors: 1

Funding & Fees Guide for Engelhard Lodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,400 – £1,500
    • Self-Funded Residential Dementia Care £1,500 – £1,500
    • RESPITE Self-Funded Residential Care £1,400 – £1,400
    • RESPITE Self-Funded Residential Dementia Care £1,400 – £1,500

  • Fee are dependent on dependency level not on room rates, all rooms are single rooms with en-suite wet rooms
  • (these prices are only a guideline, please contact Engelhard Lodge Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome Monday to Sunday from 10am - 8pm


    Due to Covid-19 visitors need to book a visit by emailing the home


  • Parking

  • Parking available on-site.


Engelhard Lodge Care Home Reviews (67)

Total of 67, showing 1-20
10

Engelhard Lodge Care Home has a Review Score of 10 (9.972) out of 10, based on 51 reviews in the last 2 years. Over all time Engelhard Lodge Care Home has 67 reviews.

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Review from Nicky G (Daughter of Resident) published on 30 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father had only a short while in Engelhard Lodge before he died, but the care and love he received there and the effort the manager and staff went to in order to accommodate his needs were well beyond my expectations. I only wish he had overcome his fear and agreed to live there much sooner. The
home is fresh and clean with a very welcoming atmosphere, if I ever need to go into a care home myself I would love it to be this one. My family and I were particularly impressed by the food provided and the varied menu. We also appreciated that the carers treat residents with great politeness, respecting their privacy and dignity.


I was so glad that my dad was able to die peacefully in such a warm, friendly, place with excellent care rather than in hospital. I asked him two days before he died if he felt safe and happy there and he replied. "Oh yes!" We are all thankful to this lovely home.


Reply from Lynne Damaliti, RegisteredManager at Engelhard Lodge Care Home

Thank you so much for your kind works. Even though Dad was only with us for a short it was a pleasure looking after him.


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Review from G W (Son of Resident) published on 24 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved to Engelhard last October 24 and she has settled in really well. The care, kindness and support she receives from all the dedicated staff is fantastic. Management all the staff are to be congratulated on all they do for all the residents. Visiting is always a pleasure. Well done Engelhard
Lodge.

Reply from Lynne Damaliti, RegisteredManager at Engelhard Lodge Care Home

Thank you so much for your kind words, it is a pleasure looking after mum.


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Review from Trevor H (Son-in-law of Resident) published on 22 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother in law was a resident at Engelhard Lodge Care Home for over two and a half years and in all her time there we were confident to leave her in their care. She was happy there and even with her progressive dementia she was treated with genuine love, respect and care. We were able to visit her
at any time and always informed and included in any decision making about her well being. When she died, the respect and love shown for her and to the family was genuine and moving.

Reply from Lynne Damaliti, RegisteredManager at Engelhard Lodge Care Home

Thank you so much, it was always a pleasure to look after your mother-in-law, and a privilege begin with her on her final journey.


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Review from Mary C (Wife of Resident) published on 22 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have used Engelhard Lodge Care Home for respite care for my husband, who has dementia, for over three years now and always feel he is in safe place that will look after him whilst I catch up with some rest. The rooms are always clean and the staff are very pleasant when we visit.

Reply from Lynne Damaliti, RegisteredManager at Engelhard Lodge Care Home

Thank you, it is always a pleasure looking after your husband.


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Review from Louise G (Daughter of Resident) published on 22 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home provides a clean hygenic and vibrant environment like no other I have seen. The staff are outstanding. They are polite, helpful, cheerful and professional and very attentive. They wear uniforms and are well presented.
My mum was moved here a few months ago and she has thrived being
in a calm caring atmosphere. However, it is not only my mum that has thrived, but for myself I feel 100% supported by everyone I speak to and any queries or concerns are always met in a supportive understanding manner and dealt with quickly.
I no longer have to worry about my mum and whether she is getting the care every human deserves because I know she is.
I feel that the staff listen to me as much as they do her and the change in her proves to me that the move was the right thing for all of us. I am so pleased to have been recommended this care home.

Reply from Lynne Damaliti, RegisteredManager at Engelhard Lodge Care Home

Thank you so much. It is really a pleasure looking after mum.


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Review from S B (Cousin of Resident) published on 22 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home was chosen at speed after a referral from social services for respite. However having made the hasty decision over placement we realised that the care home far exceeded our expectation. I have worked in the care environment and been employed by a large care provider in the past. This care
home is good for a number of reasons.
Firstly security; Staff members are mindful who they allow to enter and leave, never allowing the security door codes to be known. We are asked who we wish to see and they are mindful of the residents wishes. They accompany us to the correct area or room our cousin is to be found. A sign in register is kept and encouraged.
I have not seen the food presented at meal times but our cousin is very happy with the standard and variety available. She has a complicated digestive medical condition which seems to be managed well and is hydrated well.
Care home environment smells pleasant and constant cleaning is evident. Her room is of adequate size.

Reply from Lynne Damaliti, RegisteredManager at Engelhard Lodge Care Home

Thank you so much for your kind words, it is a pleasure looking after your cousin.


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Review from J P (Daughter of Resident) published on 21 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely friendly home. My mum has been at Engelhard Lodge Care Home for 18 months. She is always clean and tidy in appearance and is well looked after. Staff are very caring and her health and well being has improved since she moved in. I never have to worry if she is being well looked after as during
my visits she herself speaks highly of the staff and all they do for her.

Reply from Lynne Damaliti, RegisteredManager at Engelhard Lodge Care Home

Thank you so much for your kind words. It's a pleasure looking after mum always.


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Review from Paul W (Son of Resident) published on 21 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved in on 6th October and has now settled in with the outstanding care, food, hygiene and staff politeness.
The home stood out a mile when me and my brother first inspected in September and the way everything was smooth and mum's welcome has made us feel relieved and content. No more stressing
if mum was alright at home on her own.
There is such a big smile on mum's face when we visit and not just glad to see us but always saying what a wonderful place and staff.
Everyone who goes there loves it too and I and everyone have nothing but praise. We all look forward to visiting again.
The day rooms and bedrooms are so so clean too.

Reply from Lynne Damaliti, RegisteredManager at Engelhard Lodge Care Home

Thank you for your kind words. We love looking after mum and it's always a pleasure when your family come to visit.


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Review from C G (Daughter of Resident) published on 21 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent, friendly staff always make me feel welcome whenever I visit. Everywhere is spotlessly clean and mum tells me that the food is very good and it is like living in a hotel. The garden has been landscaped and has plenty of seating and is easily accessible to everyone.

Reply from Lynne Damaliti, RegisteredManager at Engelhard Lodge Care Home

Thank you for your kind words, mum is a pleasure to look after.


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Review from Ken S (Son of Resident) published on 21 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother died recently in Engelhard Lodge, and in the two years that she has been resident in the home, her care has been exemplary. Kind, loving, efficient and professional, they took a huge weight off our minds, and we have no hesitation in recommending them. Grateful thanks.

Reply from Lynne Damaliti, RegisteredManager at Engelhard Lodge Care Home

Thank you so much. It was a pleasure looking after mum during her stay with us and a privilege being with her in her final peaceful journey.


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Review from Ann-Marie M (Friend of Resident) published on 21 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I deal with a lot of care homes in my professional career and naturally I come across homes of all standards. I am pleased to say that Englehard Lodge ranks (in my opinion) as one of the top homes that I have to deal with. My friend is always treated with care, respect and dignity. The communication
between the care home and myself is always great. I am kept up to date, it is easy to come and visit my friend and I love receiving the newsletter so I can keep up with what is happening in the home.
The manager and her team are doing an excellent job and long may it continue!

Reply from Lynne Damaliti, Registered Manager at Engelhard Lodge Care Home

Thank you so much for your kind words. Your friend is a pleasure to look after, you and your family are always welcome.


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Review from J W (Daughter of Resident) published on 21 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are always cheerful and friendly - towards my mum and towards me when visiting. My mum has very changeable moods and can be aggressive at times. They handle this with understanding and professionalism, for which I am very grateful. The home is always immaculately clean. Two big signs of a
well run care home - no bathroom smells and happy staff.
The owner has spent a lot of money improving the garden these last few months and it has become a great asset - one that we all look forward to enjoying more of in the better weather. The owner is also very approachable - willing to take on board any requests etc. My mum recently had her 100th birthday and the manager went to a lot of trouble to ensure it went as well as could have been hoped for.

Reply from Lynne Damaliti, RegisteredManager at Engelhard Lodge Care Home

Thank you soo much for your lovely words. It's a pleasure having you, your family and mum as part of our community.


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Review from Philip W (Son of Resident) published on 21 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am always given a friendly and hospitable welcome when I visit. All the residents look very happy and content. The staff are caring, attentive and approachable. The gardens and outdoor spaces are well looked after. It gives me great comfort to know how well my mum is being looked after. A big thank
you to the manager for managing the home so well and its wonderful team.

Reply from Lynne Damaliti, RegisteredManager at Engelhard Lodge Care Home

Thank you so much for your kinds words, it's a pleasure looking after mum.


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Review from Kathie S (Daughter of Resident) published on 20 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum is now about to start her third year at Englehard Lodge and is still loving it. In her words, "It's like a 5 star hotel". Everyone is so friendly and all the staff are very professional as well as being like a family. There's plenty for Mum to do, from flower arranging, crafts and cooking along
with games or just reading or watching TV in her room. We now have the peace of mind that she is being well looked after 24/7, and also can visit her far more often. Thank you to all.

Reply from Lynne Damaliti, Registered Manager at Engelhard Lodge Care Home

Thank you so much, it as a pleasure looking after Mum.


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Review from Justin W (Son of Resident) published on 20 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since being a resident, my mother has become much more settled and stable in her behaviour. She doesn't need to worry about the day-to-day issues of fending for herself, in an environment that is safe secure, and cares for her needs perfectly. The staff are warm and friendly, and she has lots of support
around her. Couldn't be happier for her.

Reply from Lynne Damaliti, Registered Manager at Engelhard Lodge Care Home

Thank you so much. Love having Mum with us.


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Review from Nicola T (Daughter of Resident) published on 20 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Engelhard Lodge is the best care home I could have ever wished for my mother - without them I am certain she would be in a different place now.
The management team and staff are exceptional and I cannot fault them or the care home. It is very clean and very tidy and we always get a warm welcome when
the family visit.
If only all care homes were like this, it would be perfect.
Thanking them for all that they do.

Reply from Lynne Damaliti, Registered Manager at Engelhard Lodge Care Home

Appreciate you, Mum has always been a pleasure to look after.


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Review from Rita M (Wife of Resident) published on 20 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has lived at Engelhard Lodge for the last two months and is likely to remain there permanently and I cannot praise the manager and her staff enough for the excellent care given to him. My husband and I have been married for nearly 55 years and it has been hard for us to be separated after
all that time. However, it has been made easier for us by the care shown to us both by all the staff. Nothing is too much trouble. My husband and the home are kept spotlessly clean and the food is excellent. The staff always have time for us and all our family when they visit. I cannot praise them enough.

Reply from Lynne Damaliti, Registered Manager at Engelhard Lodge Care Home

Thank you, we love having your husband at the home and it's always a pleasure when you visit.


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Review from Susan M (Daughter of Resident) published on 20 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is a warm and welcoming environment. I am impressed by the standard of cleanliness which is evident day to day. The residents seem very happy and enjoy a varied amount of activities based on their abilities and needs.
The staff are kind and friendly and are always able to answer any of my queries
or concerns.
My mum who has dementia, especially enjoys all her meals, which are always very good.
Mum's room is comfortable and tastefully decorated and with her favorite picture on the wall and family photos around, it does feels very homely.

Reply from Lynne Damaliti, Registered Manager at Engelhard Lodge Care Home

Thank you, Mum is always a pleasure to look after.


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Review from David A (Son of Resident) published on 20 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been there a while now and we are really pleased with the care she receives. We could not be happier with the time and attention they give her. Over the time she has been there she has started to treat it as her home, which is a credit to all concerned.

Reply from Lynne Damaliti, Registered Manager at Engelhard Lodge Care Home

Thank you, Mum is always a pleasure to look after.


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Review from Dudley J (Husband of Resident) published on 20 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been resident in the care home for over a year now suffering with dementia and related issues and the care that she has received has been excellent. The home is run by very friendly staff and as a visitor I have always been made very welcome.

Reply from Lynne Damaliti, RegisteredManager at Engelhard Lodge Care Home

Thanks you so much for your kind works. Your wife is a pleasure to look after.


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Current Review Score: 10.0 (9.972)

Overview of Review Score

The Review Score of 10 (9.972) out of 10 for Engelhard Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 51 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 51 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.972 for Engelhard Lodge Care Home is calculated as follows: ( (587 Excellents x 5) + (15 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 603 Ratings = 4.972

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Engelhard Lodge Care Home is based on 51 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 51 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 1 Jul 2023

Overall
Good

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (4)

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Frequently Asked Questions about Engelhard Lodge Care Home

What types of Care is Engelhard Lodge Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Engelhard Lodge Care Home provide?

Palliative Care, Convalescent Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Engelhard Lodge Care Home have?

There are 36 Single Rooms.

What are the Facilities & Services at Engelhard Lodge Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Engelhard Lodge Care Home to the centre of Norwich?

11.5 mile(s) as the crow flies, distance by road may be significantly further.