Engelhard Lodge Care Home

Paul Engelhard Way, Cawston, Norwich NR10 4FB
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10 67 Reviews
  • Engelhard Lodge Care Home, Norwich
Engelhard Lodge Care Home offers residential care in the village of Cawston, only around 11 miles from Norwich. It is a 4 award winning Home.

The home has 36 bedrooms, each with en suite facilities. Residents are welcome to bring their own belongings to help them settle in to life at Engelhard Lodge, and the team will do all they can to make the move to the home as easy as possible for both residents and their loved ones.

The team of care professionals are experienced and knowledgeable, and all staff members undergo consistent training on the best care practices. They offer care for a variety of needs including dementia, mental health conditions, old age and physical disabilities, always following up-to-date, personalised care plans designed for the individual resident.

The home is all set on one floor, making it easy for residents to move around as independently as possible. There is also a lovely garden to enjoy, as well as light and bright living areas for residents to socialise or spend time with loved ones. Visitors are always welcome, and the team work hard to make sure families and loved ones are able to enjoy the time they spend together at the home.

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Care Provided by Engelhard Lodge Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 36 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Neuropathic
  • Orthopaedic
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Owner
  • ELEEO Ltd
  • Person in charge
  • Lynne Damaliti (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (36)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (36)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2021
    • Number of floors: 1

Funding & Fees Guide for Engelhard Lodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,400 – £1,500
    • Self-Funded Residential Dementia Care £1,500 – £1,500
    • RESPITE Self-Funded Residential Care £1,400 – £1,400
    • RESPITE Self-Funded Residential Dementia Care £1,400 – £1,500

  • Fee are dependent on dependency level not on room rates, all rooms are single rooms with en-suite wet rooms
  • (these prices are only a guideline, please contact Engelhard Lodge Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome Monday to Sunday from 10am - 8pm


    Due to Covid-19 visitors need to book a visit by emailing the home


  • Parking

  • Parking available on-site.


Engelhard Lodge Care Home Reviews (67)

Total of 67, showing 61-67
10

Engelhard Lodge Care Home has a Review Score of 10 (9.972) out of 10, based on 51 reviews in the last 2 years. Over all time Engelhard Lodge Care Home has 67 reviews.

Overall Experience

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Review from Polly H (Granddaughter of Resident) published on 3 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Grandma has been in Englehard Lodge since the end of 2021 and I cannot express just how positive the experience has been for her. After deteriorating both physically and mentally during the months she was in another care home, since moving to Englehard she has found a totally new lease of life and
is healthier and happier than she has been in years. The staff are dedicated, authentic, and willing to go the extra mile to make sure residents feel at home and included and are treated with dignity and respect. They have also been incredibly accommodating to family visitors - my children love visiting their great-grandma and a big part of that is how warm and welcoming the Englehard staff team are. I cannot recommend Englehard highly enough.

Reply from Elisa Damaliti, Marketing Director at Engelhard Lodge Care Home

Thank you for your kind review, we really appreciate it.


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Review from Mia H (Granddaughter of Resident) published on 2 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since moving my grandmother to this care home, she’s a changed woman. She is so much happier and able to do so much more. The staff are lovely and friendly and treat my grandma with respect. The building is always so clean, well kept and feels very welcoming. I would highly recommend this care home
to anyone looking for a place for their loved ones to be well looked after.

Reply from Elisa Damaliti, Marketing Director at Engelhard Lodge Care Home

Thank you for your honest review, we really appreciate it.


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Review from Wendy T (Daughter of Resident) published on 25 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't thank the staff enough for the care, thoughtfulness, and attention they have given to us as a family. They are always so welcoming and understanding and their dedication and professionalism are first class. The rooms are bright and comfortable and the whole ambiance is warm and welcoming. Engelhard
Lodge has a mission statement 'Our family caring for yours' and they certainly deliver this in every way. They are to be commended for everything they have and continue to achieve.

Reply from Elisa Damaliti, Marketing Director at Engelhard Lodge Care Home

Thank you for your kind review. We really appreciate it!


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Review from John M (Son of Resident) published on 21 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mother moved into Engelhard Lodge her health has improved and I put this down to the excellent care she has received from the care home’s staff, who are all very pleasant and friendly. The care home itself is very bright and clean and there is a family atmosphere, meaning we feel very welcome
when we visit. They take covid very seriously and we are tested every time we visit, which I am very happy to do. I highly recommend Engelhard Lodge Care Home.

Reply from Elisa Damaliti, Marketing Director at Engelhard Lodge Care Home

Thank you for your honest review, we really appreciate it.


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Review from Hayley M (Granddaughter of Resident) published on 20 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It’s a fantastic homely environment, to five-star standards. The meals are amazing and the staff look after each and every resident with care and patience. Cleanliness is up to high standards and the staff are so kind and proactive. They give all residents that feeling of independence.

Reply from Elisa Damaliti, Marketing Director at Engelhard Lodge Care Home

Thank you for your honest review, we really appreciate it.


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Review from Maurice M (Husband of Resident) published on 20 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In January 2022 my wife was due to be discharged from the hospital, although she was still very ill, I was told by the hospital doctors she would need twenty-four-seven care. A conversation by phone with Social Services told me my wife would be going into Engelhard Lodge Care Home. On my first visit
to see my wife, I was pleasantly surprised with the cleanliness of the care home. My wife’s room was very nicely decorated and bright, she had her own television, fully furnished, and also a wet room. My wife’s health has improved since she has been a resident and I think it is down to the care and patience of the carers since she has been in Engelhard Lodge Care Home. All the staff are pleasant and helpful, and nothing is too much trouble for them to do. The residents are given a menu each morning and the choices are first class. I visit Engelhard Lodge Care Home 6-days a week and I am met with a cup of coffee and biscuits. I could not have chosen a better care home for my wife than Engelhard Lodge Care Home.

Reply from Elisa Damaliti, Marketing Director at Engelhard Lodge Care Home

Thank you for your honest review, it’s really appreciated.


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Review from Helen C (Daughter of Resident) published on 13 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Been very happy with the patience and care given to my father. His condition is challenging and they appear to me to be doing their absolute best. I feel comfortable and confident that he is safe there.

Reply from Elisa Damaliti, Marketing Director at Engelhard Lodge Care Home

Thank you for your review Helen - once we are in a better position with Covid-19 we will have a jam-packed activities schedule.


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Current Review Score: 10.0 (9.972)

Overview of Review Score

The Review Score of 10 (9.972) out of 10 for Engelhard Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 51 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 51 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.972 for Engelhard Lodge Care Home is calculated as follows: ( (587 Excellents x 5) + (15 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 603 Ratings = 4.972

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Engelhard Lodge Care Home is based on 51 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 51 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 1 Jul 2023

Overall
Good

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (4)

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