Farnham Mill Nursing Home

Farnham Mill Lane, Farnham GU9 9FN
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9.9 176 Reviews
  • Farnham Mill Nursing Home, Farnham
Farnham Mill Nursing Home is committed to the highest standards of service and care, within a friendly and happy, family-run setting. It specialises in Nursing, Dementia, Parkinson's and End-of-life care. The Home is rated as Good Overall by CQC.

Its aim is to provide the highest level of care for residents, in a dignified and compassionate way. With the best facilities and equipment, in a comfortable home with highly trained, experienced staff. The home has 60 large bedroom suites, with floor to ceiling windows, creating a very light and bright atmosphere. Outside there is a wonderful Mill Pond, landscaped gardens and a wildlife meadow. There is also a quiet courtyard garden with raised planters, all accessed by level flat paths.

Compassionate, caring and professional staff try to improve the quality of life for those who have chosen to live in the home. The approach is not 'one routine fits all', but rather a more personal care plan, that makes allowances for the individual's needs and concerns. There is a full and diverse range of activities in place to help residents pursue their personal interests

The residents are the heart of the home, helping chose the menus and even interviewing staff. Everyone at Farnham Mill wants the residents to be happy, well cared for and enjoy living at Farnham Mill.

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Care Provided by Farnham Mill Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 65 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Alison Lee (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (55)
    • Couples/Companion Rooms (5)
    • Single Rooms with ensuite Wet Room (55)
    • Couples/Companion Rooms with ensuite Wet Room (5)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Farnham Mill Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome, no time restrictions


  • Parking

  • On site parking


Farnham Mill Nursing Home Reviews (176)

Total of 176, showing 141-160
9.9

Farnham Mill Nursing Home has a Review Score of 9.9 (9.877) out of 10, based on 85 reviews in the last 2 years. Over all time Farnham Mill Nursing Home has 176 reviews.

Overall Experience

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Date Published

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Review from J F (Brother of Resident) published on 10 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When the time came for my sister with Alzheimers to go into a nursing home, I took the recommendation of a friend whose husband had been there for some while. I wasn't disappointed and cannot speak too highly of Farnham Mill. Having had experience of visiting other, perfectly adequate nursing homes,
Farnham Mill is a revelation. Staff (no agency) are always smiling and helpful, facilities excellent and spotless. My sister is not naturally sociable but is being patiently drawn out of her shell. If the time should ever come, I would be happy to go there.

Reply from Lauren Stoneman, PA/Administrator at Farnham Mill Nursing Home

Thank you very much for your kind review. We are very pleased and honoured to care for your sister.


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Review from Liz F (Daughter of Resident) published on 21 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Farnham Mill is a beautiful new home which is well designed and equipped to provide for the nursing care needs of its residents but it is the staff who I cannot thank enough for the exceptional care of my mother in the final year of her life. She had a long and difficult struggle with dementia and was
in crisis in her previous residential care home. Farnham Mill pulled out all the stops to look after my Mum as soon as they were contacted and the staff's expertise and caring commitment in meeting her ongoing and changing needs during her time there was outstanding. Farnham Mill - thank you.

Reply from Lauren Stoneman, PA/Administrator at Farnham Mill Nursing Home

Thank you so much for recognising the dedication and expertise of the staff and their outstanding care for our residents. It was an honour to care for your Mother and always a pleasure to see the family visiting the home.


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Review from Terry B (Cousin of Resident) published on 21 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely, caring home that is excellent in all its aspects.

Reply from Lauren Stoneman, PA/Administrator at Farnham Mill Nursing Home

Thank you very much for taking the time to do a review for Farnham Mill. We are all very grateful.


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Review from Catherine W (Daughter of Resident) published on 8 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My parents moved in August 2018. One has Parkinson's the other a heart condition and dementia. They are able to remain in the same bedroom and the nurses are excellent with their medical needs. The care staff are patient with the symptoms of dementia which include shouting and venting frustration on
them. Family visit four times a week and the staff are open to our suggestions. I would recommend them strongly.

Reply from Lauren Stoneman, PA/Administrator at Farnham Mill Nursing Home

Thank you for your review, it is a pleasure and an honour to care for your parents. All of our staff enjoy your families regular visits.


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Review from Roger H (Husband of Resident) published on 8 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having examined more than six other care homes, Farnham Mill stood out. My wife is very content and I feel she is in the right place. I have peace of mind and our grandchildren are very comfortable when visiting.

Reply from Lauren Stoneman, PA/Administrator at Farnham Mill Nursing Home

Thank you for taking the time and trouble to review Farnham Mill. Everyone at Farnham Mill loves caring for your wife and seeing you and your grandchildren.


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Review from Caroline T (Daughter of Resident) published on 7 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I reviewed The Farnham Mill earlier in the year as excellent but felt that I should also update my review. Sadly over the last 4 weeks, my mother needed very intensive nursing care leading up to end of life care. My Sister has commented earlier but we just cannot recommend highly enough the professional
care, nursing skill and support mum received and the kind consideration extended to all the family at such a difficult time it completely exceeded our expectations supporting us all on a very difficult journey. The compassion came from across all the staff members including the Senior Nurses, Carers, Management and household team - As I have said before, Mum really thought of The Mill as home! I can never thank you all enough.

Reply from Lauren Stoneman, PA/Administrator at Farnham Mill Nursing Home

Thank you for taking the time to share your experiences of your Mother's time at Farnham Mill. It means so much to the team at Farnham Mill that as a family you were happy with the care and support your Mother received.


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Review from Jan S (Daughter of Resident) published on 5 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother became a resident January 2019. The welcoming reception from all the staff helped my mother settle very quickly. Mum very quickly wanted to enjoy the many activities that the home provided and really enjoyed the food!
The care my mum received was amazing throughout and the caring staff
managed mum's pain through to a very peaceful passing for which the family are eternally grateful.
The friendly and welcoming atmosphere made the Farnham Mill a lovely environment in which to visit mum. We always felt part of a large family and want to thank all the amazing staff for making mum's stay a happy and comfortable experience.


The commitment to the provision of every aspect of care in Farnham Mill is outstanding and I would not hesitate to recommend to anyone looking for a caring home for their relatives.


Reply from Lauren Stoneman, PA/Administrator at Farnham Mill Nursing Home

Thank you for your kind words about Farnham Mill and the care your mother received. Everyone at Farnham Mill enjoyed caring for your mother.


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Review from R H (Wife of Resident) published on 31 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The nursing home is light and spacious.
The staff are cheerful and helpful.

Reply from Lauren Stoneman, PA/Administrator at Farnham Mill Nursing Home

Thank you for the review we all enjoy caring for your husband at Farnham Mill.


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Review from L B (Daughter of Resident) published on 26 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved to Farnham Mill from another care home as we felt she was not getting enough attention. Within a week we noticed an improvement in her communication and her general well-being. The staff treated her with genuine affection, they not only cared for her but cared about her. As a family, we were
always welcomed and informed of her condition. She died peacefully aged 99 3/4.

Reply from Lauren Stoneman, PA/Administrator at Farnham Mill Nursing Home

Thank you very much for your kind review. We were honoured to care for your mum, she was a lovely lady.


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Review from John D (Nephew of Resident) published on 16 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great service, care and communication at a very difficult time for the family. Through a lot of teamwork, my aunt made it through and we still have her with us.

Reply from Lauren Stoneman, PA/Administrator at Farnham Mill Nursing Home

Thank you for acknowledging our outstanding service and care. We are honoured to care for your Aunt.


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Review from Carole H C (Daughter of Resident) published on 14 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel lucky that a room was available for my mother as soon as we required it. The friendly and welcoming atmosphere within the home is the first thing that greets you as you enter. A lot of thought has gone into the rooms, the staff training and the attention to the needs of both the residents and
their relatives. There is a positive vibe to the place which was certainly not present in other care homes that we looked at. I very much appreciate that whenever I visit there is always someone available to give me an update on how my mother is faring. I am impressed that staff who are not on my mother's floor will sometimes take a few moments to pop into her room just to say "Hi!" and have a friendly word with her. The word "care" is not just a label here but truly applies to the manner in which everyone here approaches their work.
My only regret is that my mother's Alzheimer's Disease does not allow her to appreciate how well she is being looked after.

Reply from Lauren Stoneman, PA/Administrator at Farnham Mill Nursing Home

Thank you so much for your review. We are so pleased and honoured to care for your mum and are so pleased you and your mum are happy at Farnham Mill.


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Review from Lance D (Friend of Resident) published on 10 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our friend was a resident at Farnham Mill Nursing Home for nine months. The care she received was excellent throughout this time, including during her last illness. Every comfort was provided as were plenty of stimulating activities. Visitors were always made to feel welcome too, including children
and dogs!

Reply from Lauren Stoneman, PA/Administrator at Farnham Mill Nursing Home

Thank you for your kind review. We feel it is an honour to care for all of our residents and we are constantly looking to provide a homely environment with outstanding care.


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Review from Alastair T (Resident) published on 7 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In general terms, kindness personified would describe the atmosphere at the Mill. The buildings are new as is the décor and everything is fresh and inviting but behind it all is a super efficient team of people running a home for old people like my wife and me, who are given the help required to wash,
dress, go to bed, get up etc. Medication is dispursed if required and all the needs of us elderly folk have been carefully studied and are taken care of.

Reply from Lauren Stoneman, PA/Administrator at Farnham Mill Nursing Home

Thank you very much for your kind review. We have enjoyed taking care of your wife.


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Review from Meg G (Daughter of Resident) published on 29 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find most of your staff very helpful and attentive, and nothing is too much trouble. I love the way all staff speak to your residents on the way through even if just in passing, even if it's just a hello, it means so much to your residents. However, when Mum moved into the room there was no paperwork
or contract. No information was given to me how much the room was, and, in the end, I had to chase it up as by then I was well over a month overdue in paying. I later found out that there was a smaller room that Mum could have had but this was not offered. I have found things have gone missing from my Mum's room, especially a black and white cat smaller than the one she has on her bed. But unfortunately, could not get anyone to take responsibility for it to be found and still would like this looked into - it has to be there somewhere! It took a long time to find out who my mum's key worker is and nurse. I only found this out in April.

Reply from Lauren Stoneman, PA/Administrator at Farnham Mill Nursing Home

Thank you for your comments. Everyone at Farnham Mill enjoys caring for your mother. We are still looking for the her black and white cuddly joy cat.


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Review from Tricia S (Daughter of Resident) published on 7 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

If I could give Farnham Mill a 10-star rating I would. Wonderful staff, wonderful care. I am so glad that my mother's stay and final care was with you.

Reply from Lauren Stoneman, PA/Administrator at Farnham Mill Nursing Home

Thank you for your kind words, it means a lot to all of our staff. It was a pleasure to care for your Mum.


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Review from Susan L (Daughter of Resident) published on 1 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I couldn't be more pleased with the care that my mother is receiving at Farnham Mill care home.
All the staff are happy and friendly, they are well led and supported by the leadership team resulting in excellent care across the whole spectrum.
My mother feels valued and cared for and since being
at Farnham Mill she has become the person she used to be.
Farnham Mill provides excellent care physically, mentally, emotionally and spiritually.
I cannot praise it enough.

Reply from Lauren Stoneman, PA/Administrator at Farnham Mill Nursing Home

Thank you for your kind review. We are honoured to care for your mum and we are very pleased she is happy.


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Review from Elizabeth T (Daughter of Resident) published on 29 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent nursing home in all respects. Having had to move my mother very quickly from another setting due to poor leadership and subsequent poor care, this has been a complete relief and revelation! Overnight my mother changed back into the person she was. As a nurse myself with very high standards,
I am completely satisfied with the care my mother is receiving. Nothing is too much trouble. All the staff are happy, cheerful, respectful and extremely intuitive.
I can't fault this place at all and my mother is happy!

Reply from Lauren Stoneman, PA/Administrator at Farnham Mill Nursing Home

Thank you for your lovely review. We are very pleased to be caring for your Mother and we are thrilled that both you and she are happy.


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Review from Chris B (Respite Resident) published on 18 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

An extremely modern, privately owned and very well run Nursing Home just outside Farnham Town Centre. Following my wife's stroke in 2016, this was my first time as a Respite User of any facility. The two weeks I was here, with my wife, were just what we both needed! The staff were clearly well motivated
for whom nothing was too much trouble. The warmth both from staff and the building, during the heavy snowfall, was first class. A well run home with good supervision from all concerned. There was good interaction from staff and Residents alike. The activities were well thought out; the 'Pat' dog and likewise friendly baby goats were a delight, as were the visits by young children.

Reply from Lauren Stoneman, PA/Administrator at Farnham Mill Nursing Home

Your feedback and kind comments are very much appreciated. Thank you.


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Review from S R (Niece of Resident) published on 12 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care and accommodation. Staff provide holistic person-centered care. Activities tailored to residents individual needs. Staff always keep the family informed straight away of any problems/issues. A very caring and compassionate nursing home to ensure the best quality of life for the residents.

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Review from Ewan D (Son of Resident) published on 11 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is my first experience of a nursing home so I do not have any prior experience. This home is very pleasant, very clean and neat and tidy. The staff are very friendly, helpful and professional. It has a happy atmosphere. My mother was very nervous moving into a nursing home but Farnham Mill has
provided a caring home for her to continue with her life. Thank you to everyone.

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Current Review Score: 9.9 (9.877)

Overview of Review Score

The Review Score of 9.9 (9.877) out of 10 for Farnham Mill Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 85 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 85 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.877 for Farnham Mill Nursing Home is calculated as follows: ( (891 Excellents x 5) + (106 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 1006 Ratings = 4.877

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Farnham Mill Nursing Home is based on 85 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 85 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Aug 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (14)

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Meet the Team (13)

Alison

Alison Lee

Job Title: Owner

Joined: 1988

I am Alison Lee the Proprietor of Woodlands & Hill Brow Ltd. I am a nurse with a degree in Nursing and a Diploma in Elderly Care. I left the NHS where I was Ward Manager of an elderly care unit at the Royal Free Hospital when I assumed control of Woodlands & Hill Brow Ltd following my mother's retirement in 1998.


I am immensely proud of the standards of care we achieve and the family ethos and feel which runs through the heart of our homes.


Laura

Laura Cooper

Job Title: General Manager

Joined: 2014

Hello, my name is Laura Cooper, I have worked for the Lee family for over 8 years and I am extremely proud to be the General Manager for Woodlands and Hill Brow’s four homes. With over 20 years of previous Leadership and HR experience behind me, I work with the homes daily to promote and ensure that the happiness of our residents and all our permanent staff members remains at the heart of all we do.


Sahlee

Sahlee Villalobos

Job Title: Home Manager

Joined: 2011

Hello, my name is Sahlee, I have worked for Woodlands and Hill Brow since 2011 as a home manager and as a Kings Nurse Specialist. My real passion in life is nursing and caring for the elderly. I specialise in palliative care and tissue viability. It is so important to me that the residents we care for are comfortable and happy and that every day we can help to improve their quality of life.


Helen

Helen Paterson

Job Title: Deputy Home Manager

Joined: 2022

‘Working as the deputy manager in Farnham Mill NH has enabled me to utilise a wealth of transferable skills developed during my 42yrs nursing experience. I am a strong believer that here’s no real substitute for the intensely rewarding and fulfilling nature of looking after older people. I am very passionate about ensuring residents are provided with attentive and respectful care, at the same time ensuring that they retain their dignity and independence during the latter stages of life.


I love being able to take time to talk, listen and understand what matters to the resident, as It is important that residents can express choices and feel involved in the way their care is planned and delivered. My love of looking after older people enables me to utilise my skills to provide consistent, individualised care and support to residents in a care environment, knowing it makes a difference in the lives of the residents’.


Ben

Ben Smith

Job Title: Resident Liaison Manager

Joined: 2023

My role is incredibly rewarding. I am part of a massive life changing decision that is incredibly personal and needs to be made with confidence. I think of myself as a guide for families and individuals during this new chapter of their life.
I help support with any questions and concerns but what I love most is every day I get to meet new people, hear their life stories and build great relationships with them and their families. Once they have moved in it is a joy to watch our residents thrive and enjoy life, loved ones too.


James

James Blight

Job Title: Hospitality Manager

Joined: 2022

I have over 25 years of experience in Hospitality, mostly as a chef. Prior to joining Woodlands and Hill brow, I spent 5 years working in a luxury care home in Andover, overseeing the kitchens, housekeeping, activities and maintenance departments. I really enjoy seeing happy residents enjoying their food and having fulfilled lives.


My goal is that my contribution through experience, passion and determination gives everyone living at Farnham Mill the best possible quality of life.


Simon

Simon

Job Title: Head Chef

Preparing, cooking and presenting good, tasty, wholesome food has always been my passion. I have cooked since I was very young. What I enjoy most about working in Care and cooking for the older generation is the interaction with the residents and the creation of personalised foods they will enjoy the most. While always being aware of hydration, taste, nutrition and the resident's personal enjoyment of the food.


Maxine

Maxine

Job Title: Reception

I have been working at Farnham Mill as a front-of-house receptionist.


I worked for a well-known high street bank but changed my career which was inspired by my mum’s Alzheimer’s diagnosis and the impact it had and still has on my family’s lives. I am passionate about and love my role at Farnham Mill. To see families being able to spend time together is my real inspiration and to be able to spend time with our residents is a real privilege on a day-to-day basis.


Sarah

Sarah Jupp

Job Title: Activities Coordinator

Joined: 2018

I joined Farnham Mill in July 2018 and feel proud of my role as activities coordinator.


My passion is making our residents happy and I believe this is part and parcel of good care.


My job as activities coordinator allows me lots of opportunities to do this, through organising lots of different activities and trips that our residents enjoy. These include arts and crafts, quiz's, trips out to the pub, shopping and to garden centres. Plus lots of musical performances.


Binita

Binita

Job Title: Senior Nurse

Joined: 2019

I am the Senior Nurse and Clinical Lead at Hill House. I joined Woodlands and Hill Brow Ltd in 2019, after working in a number of other nursing homes previously. I was drawn to Farnham Mill because I had heard about how the company offer outstanding care to their residents and takes care of its staff.


On a personal level, I have always been passionate about caring for the elderly, especially those with dementia. It is my belief our residents should receive excellent nursing care and I am proud to be part of the outstanding team at Farnham Mill.


Alma

Alma

Job Title: Senior Nurse

Joined: 2018

I have worked with the Woodlands and Hill Brow group for more than 5 years, working my way up to Senior Nurse. I work with a great team of management, carers and domestic staff. I am particularly passionate about caring for residents with dementia. I enjoy working together to ensure our lovely residents are happy and cared for in every way possible.


Irene

Irene

Job Title: Senior Carer

Joined: 2018

I have worked for Woodlands and Hill Brow since 2018, first at Hill House as a carer and when Farnham Mill was built, I transferred over. I love working in such a beautiful purpose built, nursing home. The home allows us to provide the best possible care for our lovely residents. I also enjoy working with such a dedicated team of carers, nurses and management who all put the residents happiness and care first.


Doug

Doug

Job Title: Facilities Manager

My name is Doug, I am the facilities manager for the Woodlands and Hill Brow Group. I am a qualified electrician and have been in the building industry for nearly 40 years. I was introduced to the team at Woodlands and Hill Brow Ltd when I was involved in the building of Hill House nursing home and then when I designed the electrical systems at Farnham Mill. I take pride in my maintenance team and in providing a safe, well maintained, attractive place for the residents and staff alike to live and work.