Fern House

Fernbank Drive, Bingley BD16 4FA
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9.2 6 Reviews
  • Fern House, Bingley
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Care Provided by Fern House

  • Type of Service
    • Residential Home
  • Voluntary / Not for Profit Owned
  • For a maximum of 30 Service Users
  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Younger Adults
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit
  • Sheltered Housing

Good to Know

  • Person in charge
  • Lesley Armistead (Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (30)
    • Couples/Companion Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2018
    • Number of floors: 3

Funding & Fees Guide for Fern House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,400 – £1,490
    • Self-Funded Residential Dementia Care £1,400 – £1,490
    • RESPITE Self-Funded Residential Care £1,370 – £1,450
    • RESPITE Self-Funded Residential Dementia Care £1,370 – £1,450
  • (these prices are only a guideline, please contact Fern House to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Anytime day or night


  • Parking

  • Onsite parking


Are you the Owner/Manager of Fern House? View your Advertising Options

Fern House Reviews (6)

9.2

Fern House has a Review Score of 9.2 (9.178) out of 10, based on 5 reviews in the last 2 years. Over all time Fern House has 6 reviews.

Overall Experience

  • 4
  • 1
  • 0
  • 0
  • 1

Date Published

6
0
0
5
1

Review from Paul T (Brother of Resident) published on 9 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is really rewarding and comforting after all the anguish of admitting your close relative to a care home to find that the elusive care, safety, companionship and general well-being provided at Fern House Care Home really exists!
My close relative was reluctant to leave her own home and move into
Fern House in June and took some time to settle.
Working together with the professional team at Fern House and aided enormously by caring and sympathetic staff at all levels together with the wide range of activities on offer, both indoors and outdoors, and continual reviews, we now have a happy and safe relative!
We, the family, cannot thank the staff and residents at Fern enough.

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Review from R S (Daughter of Resident) published on 11 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent a week at Fern House to allow me to take a break. The whole process from researching, to the preliminary visit and subsequent stay was sensitively handled by the outstanding manager and staff with all understanding how anxious my 92 year old mother was about her first stay.
The room
was lovely and easily navigable.
My mother felt comfortable enough to investigate the dining room and lounges and even joined in a quiz.
The staff are all very kind and she has always emphasised that nothing was too much trouble for them.
Also the accessibility for visitors meant that she had plenty of them.
All in all a very successful experience meaning that a return visit is anticipated with much less anxiety on mine and her part.

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Review from Jules H (Daughter of Resident) published on 29 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has recently started using the bathing facilities at Fern House Care Home. When you walk through the door, everyone is so friendly and welcoming. The carers are lovely and put my dad at ease. The manager has been so lovely and helpful and always says hello to us if she sees us. I can highly recommend
the services of the spa bath at Fern House. The spa room, where the bath is located, is lovely and modern.

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Review from J D (Son of Resident) published on 29 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother and father were residents for the last years of their lives. This period is difficult for all parties. Initially, they lived together in assisted living, but my mother had dementia and they were separated as she went into special care.
The quality of staff throughout was superb, and they
were both looked after with respect and allowed to keep their dignity.
My mother for the last two years of her life had severe dementia, and the care and love she was given were truly outstanding, and something that my family will always be grateful for.
When your parents lose the ability to look after themselves, it is one of the most difficult and heartbreaking times of your life. The facilities at Fern House are good but the staff are absolutely superb.

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Review from C G (Daughter of Resident) published on 21 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was accepted here in 2017, aged 82. She thought she had landed a 5* resort. Her flat, carers, activities, food and feel for the place were all fantastic. Over time I had occasional questions to ask but every time they were responded to and things went extremely well for years. Late last year
things were deteriorating for her mentally and Fern House raised the question of moving her to the residential side. After a number of discussions we decided to do it. Dementia! She was in fact delighted with her new room and the closer care from the staff on that side. Sadly in March her health collapsed and she passed away in April '23. I don't think Fern House management could have handled it better. A lovely concession she had was to go to Copper Kettle, a centre on-site for outsiders to come and chat, quiz etc. She adored the place, and managed to keep going almost to the end. So we the family cannot thank or recommend Fern House highly enough for all they did for her.

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Review from Suzie (Daughter-in-law of Resident) published on 27 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My father-in-law moved to this home in December. He was taken in without a care assessment and on leaving six weeks later we still hadn’t reviewed a care assessment. Whist staying there he had other residents walking into his room at night, one occasion this was made as a complaint but continued. The
basics of handing out napkins at mealtimes were not noticed, my father in law always had food down him and his wheelchair. The young and often agency workers were either never seen or sat on their phones. I would certainly never recommend this place, they are more interested in how the home looks on the outside than the care for the residents!

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Current Review Score: 9.2 (9.178)

Overview of Review Score

The Review Score of 9.2 (9.178) out of 10 for Fern House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.845 for Fern House is calculated as follows: ( (52 Excellents x 5) + (3 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 58 Ratings = 4.845

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.333 Points relating to the number of positive Reviews for Fern House is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6. 5 Positive Reviews ÷ 6 = 0.833

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Oct 2021

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Fern House

What types of Care is Fern House registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment, Substance Misuse & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Fern House provide?

Palliative Care, Day Care, Convalescent Care, Sheltered Housing, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Fern House have?

There are 30 Single Rooms.

What are the Facilities & Services at Fern House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Fern House to the centre of Bingley?

0.5 mile(s) as the crow flies, distance by road may be significantly further.