Offering all inclusive luxury living
Respite stays for a minimum of 3 weeks
FNC payment additional to weekly fees
Visiting to the Marketing Suite will be available Monday - Friday 9am - 4pm, appointments not necessary
Limited parking to the Marketing Suite
Floryn House Care Home has a Review Score of 9.9 (9.932) out of 10, based on 40 reviews in the last 2 years. Over all time Floryn House Care Home has 40 reviews.
Review from K A (Daughter of Resident) published on 20 March 2025
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Review from J H (Friend of Resident) published on 3 March 2025
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Reply from Chelle Daly, Home Manager at Floryn House Care Home
Thank you for such a lovely review. We are pleased that you are happy with Floryn House and that you enjoyed your visit. We look forward to welcoming you again soon.
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Review from P C (Resident) published on 3 March 2025
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Review from Abbie C (Granddaughter of Resident) published on 3 March 2025
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Review from J R (Daughter-in-law of Resident) published on 27 February 2025
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Reply from Chelle Daly, Home Manager at Floryn House Care Home
Thank you for such a wonderful review. We are proud of the care we provide at Floryn House and we are so happy that your father in law has settled so well at Floryn House. Our relationships with residents and relatives are key to the home being the warm and friendly place that it is. Thank you for your continued support for both the home and the team.
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Review from P G (Relative of Resident) published on 27 February 2025
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Reply from Chelle Daly, Home Manager at Floryn House Care Home
Thank you for such a positive review. It has been an honour to welcome both of your relatives into the Floryn family. We are also grateful for your continued support of the home and the team.
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Review from S C (Daughter-in-law of Resident) published on 25 February 2025
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Reply from Chelle Daly, Home Manager at Floryn House Care Home
Thank you for such a positive review. It is reassuring to know that you look forward to visiting Floryn House and that your relative feels safe and well cared for. We are happy to have you all as part of the Floryn family!
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Review from A I (Daughter-in-law of Resident) published on 12 February 2025
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Reply from Chelle Daly, Home Manager at Floryn House Care Home
Thank you so much for such a lovely review. It was a real honour to look after your father-in-law and you all very quickly became part of the Floryn family.I am so happy that you continue to stay in touch with us even after his sad passing. We are very grateful for your continued support.
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Review from Sandra A (Regular Volunteer) published on 22 January 2025
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Reply from Chelle Daly, Home Manager at Floryn House Care Home
Thank you for such a wonderful review. It is a pleasure to have you as part of the team ensuring that our residents are able to have the best experience here at Floryn House. Your help is very much appreciated.
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Review from L G (Sister-in-law of Resident) published on 22 January 2025
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Reply from Chelle Daly, Home Manager at Floryn House Care Home
Thank you for such a positive review. It is lovely to be able to welcome you into the home and to support your loved one to have such a positive experience here at Floryn House.
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Review from D R (Resident) published on 10 January 2025
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Reply from Chelle Daly, Home Manager at Floryn House Care Home
Thank you for such a lovely review. It is such an honour to be able to look after you and welcome you as part of the Floryn family.
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Review from Anne B (Relative of Resident) published on 8 January 2025
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Reply from Chelle Daly, Home Manager at Floryn House Care Home
It is a real pleasure to welcome you into Floryn House. We look forward to continuing to support you both in the future and we thank you for such a lovely review.
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Review from M G (Resident) published on 8 January 2025
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Reply from Chelle Daly, Home Manager at Floryn House Care Home
It is a pleasure to be able to look after you as part of the Floryn family. Thank you so much for your review and we are happy that feedback for the home remains positive.
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Review from C T (Friend of Resident) published on 7 January 2025
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Reply from Chelle Daly, Home Manager at Floryn House Care Home
Thank you so much for this positive review. It is always lovely to welcome you into the home.
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Review from A D (Daughter of Resident) published on 31 December 2024
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Reply from Chelle Daly, Home Manager at Floryn House Care Home
Thank you so much for such a positive review. It is a real pleasure to look after Mum and to welcome you all into the Floryn family. We are proud of the quality of care that we provide at the home and the carers are all very passionate about those residents living with dementia receiving care that is patient and dementia-focused.
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Review from Charles I (Son of Resident) published on 23 December 2024
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Reply from Chelle Daly, Home Manager at Floryn House Care Home
Thank you for this lovely review. It was an honour to look after your father and we always looked forward to all your family visiting. You quickly became part of our Floryn family. We are so happy that we are going to maintain contact with you and that your daughter has become one of our volunteers.
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Review from Janet W (Friend of Resident) published on 19 December 2024
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Reply from Chelle Daly, Home Manager at Floryn House Care Home
Thank you so much for this lovely review. We look forward to seeing you when you are visiting!
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Review from S B (Daughter of Resident) published on 19 December 2024
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Reply from Chelle Daly, Home Manager at Floryn House Care Home
Thank you so much for such a positive review.It is a real pleasure to look after Dad and we are so pleased he has settled so well into the Floryn family.
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Review from K H (Granddaughter of Resident) published on 29 November 2024
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Reply from Chelle Daly, Home Manager at Floryn House Care Home
Thank you so very much for such a positive review. Grandpa has quickly become part of our family and has made some new friends already. It is always lovely to welcome you as a visitor and we look forward to seeing you again soon.
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Review from Amy H (Granddaughter of Resident) published on 26 November 2024
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Reply from Chelle Daly, Home Manager at Floryn House Care Home
We are so pleased that grandpa has decided to stay with us in such a short period of time. He has enjoyed making new friends and is already a firm part of the family here at Floryn. Thank you for such a positive review and we are happy that you are also a regular visitor and are part of the Floryn family too!
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The Review Score of 9.9 (9.932) out of 10 for Floryn House Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 40 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 40 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.932 for Floryn House Care Home is calculated as follows: ( (442 Excellents x 5) + (25 Goods x 4) + (2 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 470 Ratings = 4.932
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Floryn House Care Home is based on 40 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 73 registered maximum number of service users is 14.6, which has been reached with 40 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 04 Mar 2025
Offering residential, nursing and dementia care we welcome enquiries to our beautiful, purpose built luxury care home.
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Job Title: Home Manager
Joined: 2023
Chelle is the Home Manager and brings a wealth of experience as a Registered Nurse for 30 years and has managed care homes for 12 years. Chelle is passionate about providing a meaningful and stimulating environment for the residents and has received accreditations notably for providing excellent dementia and end-of-life care.
Job Title: Deputy Manager
Joined: 2024
Jacqueline is the Deputy Manager and has over 37 years of nursing experience having worked across a range of settings and more recently in nursing homes. Jacqueline is passionate about bringing all of her nursing skills to the role and ensuring that residents feel safe, secure and happy in their next chapter.
Job Title: Administrator
Joined: 2024
Kelsey joins the team as Home Administrator and is often the first person will come in contact with. With extensive experience in recruitment across various sectors, including healthcare, she firmly believes in the transformative power of person-centred care to bring about positive change.
For Kelsey, the residents and their relatives are the very heartbeats of their home, and she will stop at nothing to ensure they experience the utmost comfort and contentment. With a compassionate heart, she has devoted her entire career to assisting others in surviving and thriving.
Job Title: Head Housekeeper
Joined: 2024
Joyce has joined our team as our Head Housekeeper and has over 20 years of experience with her. With an eye for detail and a fun and bubbly personality, Joyce takes great pride in ensuring that our beautiful home sparkles and that the highest standards of cleanliness are upheld in our resident’s homes.
Job Title: Head Chef
Joined: 2024
Stuart has worked in catering for over 18 years, 16 of those years within care homes and is most passionate about the dining experience that our residents will be able to enjoy.
Whether choosing to eat in our beautifully designed dining rooms or preferring in-room dining, Stuart will work alongside our residents to offer a menu that encompasses their favourite dishes as well as some additional flavours and cultures. One thing you can guarantee is that they'll always be home-baked biscuits and cakes for our residents and their loved ones to enjoy!