Fountains Court

19A The Pastures, Coulby Newham, Middlesbrough TS8 0UJ
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9.8 13 Reviews
  • Fountains Court, Middlesbrough
Fountains Court is a 46-bedroom ground floor residential care home which opened in June 2017. The home offers residents an interactive environment with substantial choice of communal space. The home features a working period street that includes six real and operational shop fronts, a curiosity shop window display, an original working 1936 phone box, a central fountain and ornamental traditional street lighting.

The staff at Fountains Court are welcoming, caring and above all, they are experienced carers who offer the highest levels of care. Staff are selected for their skills, knowledge and expertise.

Each of the managers is highly qualified; Fountains Court is not only run efficiently, but residents receive the best service within a person-centered and luxurious environment.

The chef-led catering team is very flexible and aims to meet specific dietary requirements and individual likes or dislikes, wherever possible. Meals can be served in residents’ own rooms if required.

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Care Provided by Fountains Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 46 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Lucy Milburn (Manager)
  • Admission Criteria
    • Subject To Assesment
    • Ages 65+
  • Room Information
    • Single Rooms (46)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2005
    • Last Refurbishment: 2024
    • Number of floors: 1

Funding & Fees Guide for Fountains Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,050
    • Self-Funded Residential Dementia Care from £1,050
    • RESPITE Self-Funded Residential Care from £1,050
    • RESPITE Self-Funded Residential Dementia Care from £1,050

  • All fees are subject to assessment and care needs.
  • (these prices are only a guideline, please contact Fountains Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Mon-Sun
    9AM-7PM


  • Parking

  • On-site parking available.


Fountains Court Reviews (13)

9.8

Fountains Court has a Review Score of 9.8 (9.792) out of 10, based on 13 reviews in the last 2 years. Over all time Fountains Court has 13 reviews.

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Review from A B (Son of Resident) published on 18 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother recently moved into Fountains Court. The care is excellent, staff are very attentive and caring. Nothing is too much trouble at all. Mum has settled in very well, we are very pleased with the home. It has exceeded all of the family expectations as Fountains was our choice of care home.

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Review from S B (Son of Resident) published on 13 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fountain Court is a first rate care home which is a real home from home. Our mother is very happy and well cared for by the superb staff who all work very hard in the caring environment.

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Review from Diane J (Daughter of Resident) published on 19 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Fountains Court for over a year now and is really very happy and content there. It is quite unbelievable the difference in her as she arrived there in a not very good state and now she is back to herself, like she was a good few years ago, in fact mum is having so much
fun. She is up dancing when the music is on, plays bingo and other games, has her hair done by the hairdresser there, has lots of friends and keeps them laughing. All this is due to the amazing, caring staff and management who deserve a big thank you!

Reply from Ged Rabinowitz, Admin at Fountains Court

Thanks so much for your lovely review, it is great to hear that your mum is back to her old self, she really is a joy to have in our home.


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Review from Angela W (Daughter of Resident) published on 5 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home was decorated beautifully for Christmas, with songs and carols for the season. There were lots of activities for the residents but also quieter spaces for rest and relaxation. The management is very knowledgeable and helpful; nothing is too much trouble. All of the care staff are friendly
and approachable and they take time to get to know each resident's requirements, and they truly care.

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Review from Margaret P (Wife of Resident) published on 4 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was admitted into Fountains Court on the 9th of September 2024. Me and my sons'and daughter are so happy he is in here, no complaints at all.

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Review from N P (Son of Resident) published on 4 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are very professional and very friendly. It is good to know that my dad is getting looked after.

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Review from H B (Daughter of Resident) published on 30 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum has been a resident for over a year now. She is happy and settled here. The care that she receives is excellent from both the care staff, activities ladies, and the admin staff. Nothing is too much trouble and the care is delivered in a caring and compassionate manner. We feel confident that
mum is in a safe and caring environment at a difficult stage in her life.

Reply from Ged Rabinowitz, Admin at Fountains Court

Thanks so much for your lovely review, we will be sure to pass this on to all the staff. Your mum is an absolute joy to have in our home.


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Review from Chris M (Daughter of Resident) published on 5 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall I am satisfied with the care my mum receives. It would be nice though if the new owner was available to be able to air my views, as I think he could make a lot of advantageous changes for the residents e.g. to provide a minibus so residents can be taken for days out. At present the staff and
family members of residents rely on fund raising!

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Review from S M (Friend of Resident) published on 23 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Went to the garden party on Saturday 22nd July 2023. The staff were very involved with the residents. Very clean home, but maybe needs an update (ie. carpets). A very organised event to raise money for the resident's fund, but the staff, including the manager. Nice to see such dedication.

Reply from Ged Rabinowitz, Admin at Fountains Court

Thank you for your kind review. I'll be sure to pass on your kind words to the staff. As a new provider of the home, we are refurbishing the home, but as you know, "Rome wasn't built in a day", but it is most certainly on the plans.


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Review from T H (Son of Resident) published on 16 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It might sound ridiculous to put excellent for every category but I never wanted my mother to go into a home ever. I thank our lucky stars she ended up at Fountains Court. The staff show so much love towards her from the manager to the tea lady, they are incredible people, and so many stimulating activities
and wonderful surroundings make for a fantastic place to live your final days.

Reply from Ged Rabinowitz, Admin at Fountains Court

Hi, thanks so much for your beautiful review, we are really happy to hear what a wonderful job our staff are doing in Fountains Court. This really means a lot to us. I'll be sure to pass on this positive message to all of our staff.


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Review from Catherine B (Daughter of Resident) published on 12 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad has been a resident at this home for nearly 5 months now. It was really hard to accept that we could no longer manage to care for him at home but the staff couldn’t have been nicer or more supportive in helping him settle in. From the first time we looked around we could see that staff treat
residents like family, they are very visible and there is always something going on.
My Dad is quite a private person and very particular about certain things but staff have got to know him and go out of their way to meet his needs. This has brought a lot of reassurance to my family. We are still adjusting to the fact that we don’t have to take responsibility for all of Dads care needs and even though we must drive the staff mad with many questions, they are always responsive and constantly reassure us. I would highly recommend this home

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Review from C B (Daughter of Resident) published on 23 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This care home provides excellent care; however, there are problems regarding laundry, mainly underwear items relating to residents that are not being returned - even though they have been labelled by family. Also, could provide more activities for residents as they seem to spend a lot of time sleeping
through the day.

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Review from Ann F (Daughter of Resident) published on 19 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum had three weeks respite care at Fountains Court. Prior to this, I was her main carer.
I visited five homes in total before choosing and setting on Fountains Court. There is such a lovely feeling to his establishment which is obvious from the outset. My mum only has positive things to say about
the quality of her care, which mainly focuses on the dedication of the staff and how well she is looked after.
From my point of view, the environment is fabulous - I wish more care homes looked as inviting. However, this review is not only based on the aesthetics but on the genuine warmth, care and understanding of the staff.
I spoke at length to a wide range of staff in a wide range of roles and every one of them was empathetic and nurturing. They seemed to thoroughly enjoy working here. All had a smile on their faces at all times and treated the residents with the utmost respect and kindness.
I will look no further than Fountains Court should my mum need permanent care.

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Current Review Score: 9.8 (9.792)

Overview of Review Score

The Review Score of 9.8 (9.792) out of 10 for Fountains Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.792 for Fountains Court is calculated as follows: ( (124 Excellents x 5) + (29 Goods x 4) + (1 Poors x 2) ) ÷ 154 Ratings = 4.792

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Fountains Court is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Frequently Asked Questions about Fountains Court

What types of Care is Fountains Court registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Fountains Court provide?

Palliative Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Fountains Court have?

There are 46 Single Rooms.

What are the Facilities & Services at Fountains Court?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Fountains Court to the centre of Middlesbrough?

3.3 mile(s) as the crow flies, distance by road may be significantly further.