Four Oaks Care Home

28 Wood Lane, Partington, Manchester M31 4ND
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9.9 70 Reviews
  • Four Oaks Care Home, Manchester
Four Oaks is a care home for up to 62 people. All bedrooms at the home have en-suite facilities with a toilet, sink and shower. The carefully thought-out décor of the home gives it a homely feel while also being of a high-quality that would be expected in a hotel. Rooms are specially designed to cater for the needs of people living with a range of healthcare conditions and needs associated with old age.

Four Oaks strives to enhance residents' lives, with facilities including a fully-stocked library, a sunroom and a tearoom that is ideal for welcoming visitors.

Activities play a large role at Four Oaks. The activities coordinator organises a varied programme of activities and events and residents can enjoy regular trips out.

Four Oaks places great importance on the lives residents led before going to the home. Staff spend time with them and family members to find out about their tastes, history, hobbies and interests. They see family and friends as their partners in caring for the individual and they welcome feedback and suggestions at all times. The information shared helps to create individual care plans that are crucial in providing the best care and help staff get to know the individual. Residents are helped to achieve their aims by taking part in meetings, surveys and one-to-ones.

The home is continually committed to specialist training, which enables staff to help individuals express their needs and maintain a high level of independence, self-worth and wellbeing.

Care Provided by Four Oaks Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 62 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Beverley Davies (Home Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (62)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Four Oaks Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,650
    • Self-Funded Residential Dementia Care from £1,650
    • Self-Funded Nursing Care from £1,650
    • Self-Funded Nursing Dementia Care from £1,650
    • RESPITE Self-Funded Residential Care from £1,650
    • RESPITE Self-Funded Residential Dementia Care from £1,650
    • RESPITE Self-Funded Nursing Care from £1,650
    • RESPITE Self-Funded Nursing Dementia Care from £1,650
  • * Subject to assessment


  • (these prices are only a guideline, please contact Four Oaks Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
Total of 70, showing 21-40
9.9

Four Oaks Care Home has a Review Score of 9.9 (9.883) out of 10, based on 17 reviews in the last 2 years. Over all time Four Oaks Care Home has 70 reviews.

Overall Experience

  • 61
  • 9
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Date Published

70
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Overall Experience  Overall Experience 5.0 out of 5

I would like to thank the two ladies who organised the activities they do an excellent job. The Queen's Jubilee and birthday party were great. My mum loves a good sing song and they always try to get her involved with different things. Mum has really come along in the seven months she has been at the
home and it's due to everyone who works there. thanks to everyone you all make it a beautiful place to live.

Reply from Kean Mason-Buckley, Home Manager at Four Oaks Care Home

Thank you so much for the review, I have had so much praise and positive feedback about the Queen's Jubilee and I am glad Mum really enjoyed the event too. Keep an eye out for more up and coming musical events, and we have a very impressive piece of equipment coming very soon.


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Overall Experience  Overall Experience 5.0 out of 5

I have been very impressed with the care for my wife since she moved in last year. The home is very clean, tidy and modern. The staff have been very supportive. I would recommend Four Oaks Care Home to anyone looking for a place. We have been made welcome as a family on our visits.

Reply from Kean Mason-Buckley, Home Manager at Four Oaks Care Home

Thank you for taking the time to review our home. I am pleased to see your wife has settled very well with us and it is always lovely to see you when you visit. If you need anything at all then please let me know.


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Overall Experience  Overall Experience 5.0 out of 5

I can't praise Four Oaks highly enough for the care my mum has received whilst she has been a resident there. It has a lovely feel when you walk it. It is kept beautifully clean, and when I have been there at mealtimes, the food looks and smells lovely, and I know my mum really enjoys it. Aside from
the surroundings though, what I feel is the most important thing is the wonderful, caring staff that work there. The management, nursing staff and care assistants are second to none.

Reply from Kean Mason-Buckley, Home Manager at Four Oaks Care Home

Thank you for taking the time to review us; it really means a lot to us all. Mum has been through a few ups and downs over the years, but on the whole, she has been settled, and I am pleased that you are happy with Mum's care. If there is anything we can do, then please let us know. See you on your next visit.


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Overall Experience  Overall Experience 5.0 out of 5

My mother loves living here, all staff are very approachable and very caring, can't do enough for my mum. Mum's bedroom is immaculate - always has clean clothes on every day and has a choice of meals which are freshly made that day. Mum can sit in her room or interact with her friends - she loves living
here - wouldn't want her anywhere else.

Reply from Kean Mason-Buckley, Home Manager at Four Oaks Care Home

We can always tell when you arrive to visit your mum, especially with your sister as we hear the laughs all throughout reception. It is a joy to see. I am glad Mum has settled well with us and if we can help any more then please let me know.


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Overall Experience  Overall Experience 5.0 out of 5

Four Oaks is clean and friendly. The staff are so kind and to any family who visit. Nice view from window.

Reply from Kean Mason-Buckley, Home Manager at Four Oaks Care Home

Thank you for taking the time to review us. It is always a joy to see you visiting the home and your Husband has settled well. If there is anything we can do to support you and your Husband then please let me know.


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Overall Experience  Overall Experience 5.0 out of 5

Mum is really happy. She loves the staff who are always cheerful and nothing is too much trouble for them when assisting my mum. Home from home atmosphere. Also, all staff work well together as a team over the period of Covid. Members of staff would go above and beyond keeping everyone safe.

Reply from Kean Mason-Buckley, Home Manager at Four Oaks Care Home

We really appreciate you taking the time to do a review for us. Mum has really settled on Cherry Bark unit and it is as always loving seeing you and the family visiting, especially with the young one. Thank you.


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Overall Experience  Overall Experience 5.0 out of 5

My friend has been in the home for approximately four months. He had spent six months prior in hospital. I feel he is well cared for in all fields and is making good progress.

Reply from Kean Mason-Buckley, Home Manager at Four Oaks Care Home

Thank you for taking the time to review us at Four Oaks. We know how difficult it has been at times and it is great to see your Friend doing well in the home. It is nice to see him in the lounges, mixing with others.


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Overall Experience  Overall Experience 5.0 out of 5

Very nice and clean. Exceptionally nice staff.

Reply from Kean Mason-Buckley, Home Manager at Four Oaks Care Home

Thank you for taking the time to write a review for us. I believe your Grandparent has settled really well on Cherry Bark unit since she moved a few weeks ago. I hope you had a wonderful time at the 90th Birthday Bash as I believe it was a great success! Please come and see me if you have any issues at all.


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Overall Experience  Overall Experience 5.0 out of 5

My mum was in Four Oaks for seven weeks for respite care whilst essential work was carried out on her house. After doing a lot of research, I knew Four Oaks would be the best place for her, and luckily, a respite place came available at the right time. My mum's care was excellent, and she really enjoyed
her stay. All the staff were so kind, and my mum 100% enjoyed every aspect.

Reply from Kean Mason-Buckley, Home Manager at Four Oaks Care Home

Thank you for your positive review of our home. It has been a pleasure caring for your mum and it was lovely to see she found a new friend along the way. Naturally, mum is welcome any time if you need any further respite in the future.


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Overall Experience  Overall Experience 4.0 out of 5

My sister was in Four Oaks for 8-months, and her care could not have been better. The love, support and patience was a joy to see. Nothing was too much trouble for the staff, and everything was done with a smile, which the residents responded to. The home was run well with the manager available to everyone,
the office staff were courteous and very helpful. The support given to relatives was thoughtful and empathetic. I would recommend this home with pleasure.

Reply from Kean Mason-Buckley, Home Manager at Four Oaks Care Home

Thank you for your review; it has been an honour to care for your Sister at Four Oaks. It has been a tough year for you as a family, and I am glad we have been able to provide some reassurance to your Sister's care. We extend our love and support to you, and you are welcome to Four Oaks any time.


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Overall Experience  Overall Experience 5.0 out of 5

The reasonable adjustments made for individuals are outstanding. The loving care the staff give to each and every resident is incredible. I have seen my brother go from a distressed and unhappy person on arrival to a happy and contented individual in just a few weeks there. It gives me and my family
peace of mind to know he is safe and happy.

Reply from Kean Mason-Buckley, Home Manager at Four Oaks Care Home

Thank you so much for your comments. I know you have expressed this personally to us all and we really appreciate your feedback. If there is anything else we can do to support, the staff and I will be more than happy to do all we can. Thank you.


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Overall Experience  Overall Experience 5.0 out of 5

I made the very difficult decision to find a care home for my mother after she was diagnosed with ovarian cancer earlier this year. My mother lived at Four Oaks Care Home for two months while her terminal cancer progressed aggressively and she passed away at the home. The amazing team at Unit One took
care of my mother and was the most wonderful source of support to me. I visited the home regularly and got to know so many of the nurses, support workers and the management well. Without them this horrendous period in my mother and my life would have been even more intolerable. My heartfelt thanks go to the home manager and the team at the office. The truly special support workers and nurses in Unit One, four members of staff in particular and another special shout out to another member of staff. All of you supported my mum and I so well, I don’t know what I would have done without your support and empathy. You all have a really challenging job looking after residents who are unwell and need support. I will be grateful to you all forever.

Reply from Kean Mason-Buckley, Home Manager at Four Oaks Care Home

Thank you very much for your lovely comments and we offer our condolences to your family for your loss. It has been an honour caring for your mother and I hope our staff were able to extend their care and compassion to you as our family too. I have shared your heartfelt comments with the staff on Unit One and it has been warmly received. If there is anything we can do to support you then please do not hesitate to contact us day or night.


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Overall Experience  Overall Experience 5.0 out of 5

I have been very happy with the staff at Four Oaks. They are very caring, helpful and friendly. They have had a difficult time with visitors with lockdown, but have been very gracious with us. The rooms and reception are always clean and tidy.

Reply from Kean Mason-Buckley, Home Manager at Four Oaks Care Home

Thank you so much for your review. We are pleased that visitors are allowed to come in to our home again. If we can assist any further then please let us know and we will be happy to help.


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Overall Experience  Overall Experience 5.0 out of 5

Mum has only been here 4-months after spending 3-years in a different home. This home is top-notch, so glad we were able to move Mum here. A weight has been lifted knowing Mum gets the best care available to her. The staff are all amazing.

Reply from Kean Mason-Buckley, Home Manager at Four Oaks Care Home

Thank you very much for your review, our staff will be pleased. If there is anything we can help further with then please let us know and we will be more than happy to help.


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Overall Experience  Overall Experience 5.0 out of 5

All the staff are very friendly, very caring to her and the other residents. If I ask for something, the staff make me feel it's no trouble. Four Oaks is very clean and homely. Thanks to all the staff.

Reply from Kean Mason-Buckley, Home Manager at Four Oaks Care Home

Thank you for your feedback. This is very thoughtful and I am pleased that you are happy with our home. Please contact us any time if we can help any further.


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Overall Experience  Overall Experience 5.0 out of 5

Really lovely place. My mum is finally living her best life and always has a smile on her face, the same as her sister did when she lived here. Also, staff's communication has been brilliant, especially during the hard time with the Covid-19 pandemic.

Reply from Kean Mason-Buckley, Home Manager at Four Oaks Care Home

Thank you very much for your kind comments. Staff will be delighted with your feedback. If we can assist any further then please let us know and we will be happy to help.


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Overall Experience  Overall Experience 4.0 out of 5

Dad went into the care home for respite care in April/May 2020. He came home at the end of May. I looked after him till Oct. He went into the care home in October for assessment. He was finally assessed in December. It was decided that it was best for dad to stay in the care home permanently. He seems
to have settled in nicely. All of the staff are very helpful.

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Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident at Four Oaks for nearly 3 years and I couldn’t wish for a nicer home. He is well cared for always clean, well-fed and very content. The home is a very modern well kept and maintained home that I would recommend to anyone. The staff are the most friendly people you could
meet and will go that extra mile for you nothing is too much trouble for them.

Reply from Kean Mason, Home Manager at Four Oaks Care Home

Thank you for your lovely review. The staff take pride in doing their best and I am really pleased that they are doing well. If we can be of any more assistance then please let us know.


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Overall Experience  Overall Experience 5.0 out of 5

Everyone at Four Oaks is amazing. They give support, help, company, friendship and lots of care to the residents. In the last 12 months during the pandemic, they have gone over and above to make sure all the residents feel loved and not forgotten. They are all truly special people and I and my family
are so grateful to them.

Reply from Kean Mason-Buckley, Home Manager at Four Oaks Care Home

Thank you so much for your comments and you have been part of our extended family too. I understand times have changed recently but you are always welcome at Four Oaks any time. Please ring us if you need anything at all.


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Overall Experience  Overall Experience 5.0 out of 5

Brilliant nursing home. Loving and caring staff. I can finally see my dad in his Room. The staff have been brilliant. Thank you everyone, very clean. The covid hasn't helped but maybe few more activities when it's safe. Can't wait for the hairdresser to come back. Thank you all your doing a brilliant
job.

Reply from Kean Mason, Home Manager at Four Oaks Care Home

Thank you for your comments and your feedback. We will do our best to improve in the areas mentioned. If you have any questions or queries then please come back to us any time.


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Current Review Score: 9.9 (9.883)

Overview of Review Score

The Review Score of 9.9 (9.883) out of 10 for Four Oaks Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.883 for Four Oaks Care Home is calculated as follows: ( (174 Excellents x 5) + (21 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 196 Ratings = 4.883

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Four Oaks Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 20 Sep 2018

Overall
Good

  • Caring

    Good
  • Effective

    Requires improvement
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (5)

Beverley

Beverley Davies

Job Title: Home Manager

Joined: 2024

Beverley Davies, the new Home Manager at Four Oaks, has over 30 years of experience, having worked in the healthcare sector for over 30 years.


She brings a wealth of knowledge and experience to the role having previously worked as a home manager in a number of care homes as well as a Regional Director at a national care company.


She is dedicated to providing high-quality care and eager to make a difference for the benefit of residents within the home.


Anna

Anna Bratyszewska

Job Title: Administrator

Joined: 2017

Anna is an administrator at Four Oaks Care Home. In this role, Anna manages all aspects of administration, including ordering, invoicing and payroll. She is a qualified economist and holds a diploma from her time spent in education in Poland. Anna is no stranger to administrative work, having spent 14 years working as a deputy manager and carer which taught her the importance of compassion. She also has more than four years of PA experience.


Nicola

Nicola Wagster

Job Title: Head Housekeeper

Joined: 2016

Nicola is the Head Housekeeper at Four Oaks Care Home. In this role, she leads a team providing care and home cleanliness, focussing on all aspects of infection control, audits, and fire and safety policies. She has an NVQ 2 qualification from City & Guilds and has spent over ten years in the industry. Her experience as a room attendant and supervisor has taught Nicola the importance of focusing on attention to detail.


Chloe

Chloe Williams

Job Title: Lifestyle Manager

Joined: 2018

Chloe has been working at Four Oaks for over 6 years and is a very creative person, with a Level 3 Diploma in Art and Design.


Creating themed activities for our residents is something Chloe is passionate about. Chloe loves to turn an activity into an experience for them and capture those moments through photos and TikTok, for their loved ones to see.


Patryk

Patryk Narzekalski

Job Title: Head Chef

Joined: 2023

Patryk joined Kingsley in 2023 as our Head Chef and is originally from Poland.


He is passionate about food and specialises in meats and steaks.


Patryk has previously worked for large hotel groups such as Kimpton and Radisson.