Four Oaks Care Home

28 Wood Lane, Partington, Manchester M31 4ND
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9.9 70 Reviews
  • Four Oaks Care Home, Manchester
Four Oaks is a care home for up to 62 people. All bedrooms at the home have en-suite facilities with a toilet, sink and shower. The carefully thought-out décor of the home gives it a homely feel while also being of a high-quality that would be expected in a hotel. Rooms are specially designed to cater for the needs of people living with a range of healthcare conditions and needs associated with old age.

Four Oaks strives to enhance residents' lives, with facilities including a fully-stocked library, a sunroom and a tearoom that is ideal for welcoming visitors.

Activities play a large role at Four Oaks. The activities coordinator organises a varied programme of activities and events and residents can enjoy regular trips out.

Four Oaks places great importance on the lives residents led before going to the home. Staff spend time with them and family members to find out about their tastes, history, hobbies and interests. They see family and friends as their partners in caring for the individual and they welcome feedback and suggestions at all times. The information shared helps to create individual care plans that are crucial in providing the best care and help staff get to know the individual. Residents are helped to achieve their aims by taking part in meetings, surveys and one-to-ones.

The home is continually committed to specialist training, which enables staff to help individuals express their needs and maintain a high level of independence, self-worth and wellbeing.

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Care Provided by Four Oaks Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 62 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Beverley Davies (Home Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (62)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Four Oaks Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,650
    • Self-Funded Residential Dementia Care from £1,650
    • Self-Funded Nursing Care from £1,650
    • Self-Funded Nursing Dementia Care from £1,650
    • RESPITE Self-Funded Residential Care from £1,650
    • RESPITE Self-Funded Residential Dementia Care from £1,650
    • RESPITE Self-Funded Nursing Care from £1,650
    • RESPITE Self-Funded Nursing Dementia Care from £1,650

  • * Subject to assessment
  • (these prices are only a guideline, please contact Four Oaks Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Four Oaks Care Home Reviews (70)

Total of 70, showing 41-60
9.9

Four Oaks Care Home has a Review Score of 9.9 (9.883) out of 10, based on 17 reviews in the last 2 years. Over all time Four Oaks Care Home has 70 reviews.

Overall Experience

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Date Published

70
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Review from Dianne L (Daughter of Resident) published on 13 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad's condition and wellbeing has deteriorated recently, the staff at the home are absolutely brilliant, nothing too much trouble. They keep the family well informed and meet Dad's needs on a daily basis. Dad has settled in and the staff are very accommodating when he is displaying challenging behaviour.

Reply from Kean Mason, Home Manager at Four Oaks Care Home

Thank you so much for your lovely comments. I am sure the staff will be delighted to receive such positive praise. If you need us for anything at all then you know where we are. Thank you!


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Review from Rachel Q (Daughter of Resident) published on 17 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have all struggled with the restrictions that are in place to protect the residents of our care homes. But when my mum reached end of life care, we were allowed to spend time with her and we saw how much care the staff were providing from walking in to the activity manager playing the banjo and singing
or on the last day when I was able to get there, there were 2 members of staff at her bedside caring for her. I would like to give six stars and give some thanks to particular members of staff, but you cannot do this here, but you really have some fabulous people working for you.

Reply from Kean Mason-Buckley, Home Manager at Four Oaks Care Home

Thank you so much for your heartfelt comments, all the staff will really appreciate this. I offer my condolences to you and I am assured Mum had a peaceful journey. If you need any support then please contact us and we will offer our service to you.


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Review from Susan D (Wife of Resident) published on 3 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As my husband has only been in the home for four weeks, I find all the staff and management very friendly and easy to talk to. It's unfortunate I am not able to visit but do understand with the difficult circumstances we are living in at this time. I am able to Facetime with him.

Reply from Kean Mason-Buckley, Home Manager at Four Oaks Care Home

Thank you very much for your review. I am glad that you have been able to access our video call facilities, although I appreciate visiting has unfortunately been suspended. If you there is anything we can do to support you then please let us know and we will do all that we can.


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Review from Jenny P (Daughter of Resident) published on 19 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Four Oaks are brilliant, so helpful and supportive. It has been a hard time for my family, and Four Oaks is making sure my dad is settling in and getting the right support, so glad Four Oaks had a place for my dad. Thank you.

Reply from Kean Mason-Buckley, Home Manager at Four Oaks Care Home

Thank you so much for your review and the feedback that you have provided, not only on this website but to us all personally. We are very pleased that your Father has settled well with us, and if we can support in any way then please let us know. The staff will be more than happy to oblige. Stay safe.


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Review from Jean S (Wife of Resident) published on 6 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I have always been pleased with the care of the staff, friendly and approachable when needed.
Consistency of staffing is important to me and the resident although I understand nothing is perfect and this can be difficult at times.
It is very pleasant to visit Four Oaks and enjoy the facilities.
The Activity staff work very hard and do a very good job.

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Review from Philip F (Brother of Resident) published on 11 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very satisfied to have found this care home for my relatives who have differing care needs. Regular contacts by newsletter and FaceTime have been extremely valuable, especially during the lockdown and I very much hope this will continue after restrictions are relaxed. It is not possible to make frequent
regular visits, even after lockdown so this is essential for us. Staff are thoughtful, caring and polite in our experience.

Reply from Kean Mason-Buckley, Home Manager at Four Oaks Care Home

Thank you very much for your comments, this really means a lot us as a team. Although these have been testing times, we continue to battle through and I am glad that we are meeting expectations to the best of our abilities during these times. If we can be of any more service then please let me know.


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Review from Suzanne Y (Daughter of Resident) published on 11 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been at Four Oaks since February 2020. He went straight into Four Oaks from hospital after breaking his hip in another care home. They had him up walking within days of moving in there. He is always clean and tidy, his care is wonderful, his room is lovely, all the staff are caring and compassionate
and my dad likes it which is the most important thing.

Reply from Kean Mason, Home Manager at Four Oaks Care Home

Thank you very much for your kind words and I will be sure to share these with our staff team. If there is anything we can do to support you during these difficult times then please let us know.


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Review from Peter H (Son of Resident) published on 10 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent and experienced staff and management.
Excellent caring staff at all levels towards my pops.
I can’t show my appreciation enough to all staff at Four Oaks. In these very hard times for the families of residents, it’s amazing to know that not one case of Covid-19 has penetrated the home. All
I can say is what a very high standard of professionalism in all areas of staff at the home. Five star.

Reply from Kean Mason-Buckley, Home Manager at Four Oaks Care Home

Thank you very much for your kind words and appreciation. I will ensure that your feedback is delivered to the staff who I know will be pleased with this. If there is anything we can do to support you then please let us know.


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Review from Lorraine C (Daughter of Resident) published on 10 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident for over six months and for the first few months her behaviour was very challenging to say the least. Staff worked with her and together with their help and the right medication she has become settled. Staff are great and keep you up to date. The activity staff have worked
hard during the Covid pandemic to arrange video calls to families with their loved ones. The only concern at the home is the quality of food which is not always warm or appetising and this does need to be addressed.

Reply from Kean Mason-Buckley, Home Manager at Four Oaks Care Home

Thank you for your comments and your encouraging words about the home. I acknowledge the concern with food and I will address with the kitchen to improve this area. If there is anything else that we can do to support you as a family then please let me know and we will do all that we can. Our service extends out to you too.


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Review from J K (Daughter of Resident) published on 6 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The reduction of staff is having a negative effect on unit 2.

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Review from C S (Daughter of Resident) published on 26 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home takes very good care of the residents. The food is excellent. Everyone is treated with great respect.

Reply from Kean Mason, Home Manager at Four Oaks Care Home

Thank you very much for the review. If we can help with any queries or support your family member any further then please come see us at the home.


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Review from Louisa S (Granddaughter of Resident) published on 26 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are extremely friendly and genuinely care about the comfort and happiness of residents. Even when pushed for time, they always manage to find some for people that need it.
Love the regular cakes in reception!

Reply from Kean Mason, Home Manager at Four Oaks Care Home

Thank you for your review and your kind words. If there is anything we can do then please let us know.


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Review from Pete O (Son of Resident) published on 24 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A friendly home for mum and her visitors; with many genuinely caring, approachable staff covering all levels and roles, nothing is too much trouble with staff always happy to help.
The well-tended gardens are perfect for outdoor activities and socialising during the summer months. The activities team
work extremely hard in expanding a range of activities to suit residents' abilities and interests; painting proving very popular with Mum.
In choosing a suitable care home; it was important that in addition to providing safe, quality care that the home's environment should be bright and cheery with space and privacy for making regular family visits enjoyable both for Mum and ourselves. Four Oaks met our criteria perfectly.
Pleased that the current manager operates an open-door policy to discuss any residents’ and relatives’ concerns or needs, also, that there are some great ideas for ongoing improvements.
We’ve no misgivings for making Four Oaks our first choice of care home for our Mum.

Reply from Kean Mason, Home Manager at Four Oaks Care Home

Thank you for your review and if we can help any further then please let us know.


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Review from Susanne J (Daughter of Resident) published on 24 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was so relieved when my dad was given a place at Four Oaks as he had been stuck in the hospital for a few months and it was felt that it would not be right for him to return home due to his needs. He was welcomed so nicely by all staff and commented to my mum after a couple of days; that he felt that
it 'would do us nicely', and I feel he is right as his surroundings at Four Oaks are superb. His room was freshly painted and was made appropriate to him. Despite a few emergencies stays back in the hospital, Dad has settled in extremely well. He is treated with respect as well as affection by the staff who support him well with his self-care and he interacts well with them. Dad has had excellent care from the nursing staff who deal with his complex medical needs very well. He eats well again and is quick to go to the dining area when he hears the food trolleys arrive. I feel confident that Dad is being well looked after and would like to thank the staff wholeheartedly for their care.

Reply from Kean Mason, Home Manager at Four Oaks Care Home

Thank you very much for your review and please come and see us if there is anything else we can help with.


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Review from Sally S (Daughter of Resident) published on 23 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Always happy with the care of my mum, if I wasn't I would say. She is treated with the utmost respect, I feel I am just visiting her at home but there are lots of people there. It is definitely prestige care for her and is what she deserves, every aspect is important and this is fulfilled for her.

Reply from Kean Mason, Home Manager at Four Oaks Care Home

Thank you very much for your kind words and if there is anything we can do then please let us know.


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Review from Alison (Daughter of Resident) published on 13 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent nursing care for my Mum who has complex needs. Highly recommended. Very professional staff.

Reply from Kean Mason, Home Manager at Four Oaks Care Home

Thank you for your feedback. If we can be of any support then please come and see us. Regards.


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Review from Gill L (Daughter of Resident) published on 8 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been here for approximately 2 months now. She had a long spell in hospital prior to this and needed nursing care going forward.
This was the first place we viewed and we immediately felt it was the right place for her. This is the first time I've visited mum here as I live in Jersey and am
so pleased with the standard of care she is receiving. She is obviously being well looked after and all the staff have been brilliant with her. She said to me today this was the best place she has lived in, they are very caring.

Reply from Berni Martin, Regional Sales & Marketing Director at Four Oaks Care Home

Dear Gill, Thank you very much for your lovely message, we know it can be a very emotional time when looking for a care provider, we are always striving to deliver the best care and service in our homes, we will pass on your comments to our staff, we thank you again and if you need any support in the future please do not hesitate to contact us.


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Review from V D (Granddaughter of Resident) published on 1 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandma has been a resident for a few months now. She is really settled and extremely well looked after. She particularly enjoys mealtimes and activity times when she can interact most with staff and other residents, she loves the home and so do we.

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Review from Catherine E (Relative of Resident) published on 1 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What a wonderful, friendly home. My uncle is so well cared for he likes it at Four Oaks. The staff are lovely and nothing is too much trouble. Everyone is approachable. The staff make me feel welcome and I know my uncle is in safe hands.

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Review from P R (Daughter of Resident) published on 27 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Due to circumstances beyond our control, we had to find a care home for our Mother. We visited quite a few, most were unsuitable to her needs, then we were offered Four Oaks. Mum moved in in January 2017. We have found the carers are above and beyound, the care or Mother is receiving shows in her wellbeing.
Her room is spotless, this is down to the caring domestic staff who also go above and beyond. All staff chat whilst tending to our Mother which keeps her involved. All in all, we feel we can come away knowing our Mother is in safe hands.

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Current Review Score: 9.9 (9.883)

Overview of Review Score

The Review Score of 9.9 (9.883) out of 10 for Four Oaks Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.883 for Four Oaks Care Home is calculated as follows: ( (174 Excellents x 5) + (21 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 196 Ratings = 4.883

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Four Oaks Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 20 Sep 2018

Overall
Good

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (5)

Beverley

Beverley Davies

Job Title: Home Manager

Joined: 2024

Beverley Davies, the new Home Manager at Four Oaks, has over 30 years of experience, having worked in the healthcare sector for over 30 years.


She brings a wealth of knowledge and experience to the role having previously worked as a home manager in a number of care homes as well as a Regional Director at a national care company.


She is dedicated to providing high-quality care and eager to make a difference for the benefit of residents within the home.


Anna

Anna Bratyszewska

Job Title: Administrator

Joined: 2017

Anna is an administrator at Four Oaks Care Home. In this role, Anna manages all aspects of administration, including ordering, invoicing and payroll. She is a qualified economist and holds a diploma from her time spent in education in Poland. Anna is no stranger to administrative work, having spent 14 years working as a deputy manager and carer which taught her the importance of compassion. She also has more than four years of PA experience.


Nicola

Nicola Wagster

Job Title: Head Housekeeper

Joined: 2016

Nicola is the Head Housekeeper at Four Oaks Care Home. In this role, she leads a team providing care and home cleanliness, focussing on all aspects of infection control, audits, and fire and safety policies. She has an NVQ 2 qualification from City & Guilds and has spent over ten years in the industry. Her experience as a room attendant and supervisor has taught Nicola the importance of focusing on attention to detail.


Chloe

Chloe Williams

Job Title: Lifestyle Manager

Joined: 2018

Chloe has been working at Four Oaks for over 6 years and is a very creative person, with a Level 3 Diploma in Art and Design.


Creating themed activities for our residents is something Chloe is passionate about. Chloe loves to turn an activity into an experience for them and capture those moments through photos and TikTok, for their loved ones to see.


Patryk

Patryk Narzekalski

Job Title: Head Chef

Joined: 2023

Patryk joined Kingsley in 2023 as our Head Chef and is originally from Poland.


He is passionate about food and specialises in meats and steaks.


Patryk has previously worked for large hotel groups such as Kimpton and Radisson.