Excellent staff who genuinely care for my mum. They all know her and us, as a family.
A D (Daughter of Resident)
All the staff are a credit to the company and would have no hesitation in recommending Four Oaks.
Julie L (Daughter of Resident)
as soon as I visited Four Oaks I was certain that this would be the home
R B (Wife of Resident)
* Subject to assessment
Four Oaks Care Home has a Review Score of 9.9 (9.883) out of 10, based on 17 reviews in the last 2 years. Over all time Four Oaks Care Home has 70 reviews.
Review from Dave S (Son of Resident) published on 30 March 2018
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Review from C C (Daughter of Resident) published on 18 January 2018
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Review from Susan G (Wife of Resident) published on 4 May 2017
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Review from Anne B (Wife of Resident) published on 14 April 2017
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Review from Betty M (Wife of Resident) published on 30 March 2017
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Review from J E (Brother of Resident) published on 30 March 2017
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Review from Sharie L (Sister of Resident) published on 30 March 2017
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Review from K Y (Wife of Resident) published on 30 March 2017
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Review from E C (Wife of Resident) published on 30 March 2017
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Review from Ivan A (Nephew of Resident) published on 17 March 2017
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The Review Score of 9.9 (9.883) out of 10 for Four Oaks Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.883 for Four Oaks Care Home is calculated as follows: ( (174 Excellents x 5) + (21 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 196 Ratings = 4.883
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Four Oaks Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 17 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 20 Sep 2018
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Job Title: Home Manager
Joined: 2024
Beverley Davies, the new Home Manager at Four Oaks, has over 30 years of experience, having worked in the healthcare sector for over 30 years.
She brings a wealth of knowledge and experience to the role having previously worked as a home manager in a number of care homes as well as a Regional Director at a national care company.
She is dedicated to providing high-quality care and eager to make a difference for the benefit of residents within the home.
Job Title: Administrator
Joined: 2017
Anna is an administrator at Four Oaks Care Home. In this role, Anna manages all aspects of administration, including ordering, invoicing and payroll. She is a qualified economist and holds a diploma from her time spent in education in Poland. Anna is no stranger to administrative work, having spent 14 years working as a deputy manager and carer which taught her the importance of compassion. She also has more than four years of PA experience.
Job Title: Head Housekeeper
Joined: 2016
Nicola is the Head Housekeeper at Four Oaks Care Home. In this role, she leads a team providing care and home cleanliness, focussing on all aspects of infection control, audits, and fire and safety policies. She has an NVQ 2 qualification from City & Guilds and has spent over ten years in the industry. Her experience as a room attendant and supervisor has taught Nicola the importance of focusing on attention to detail.
Job Title: Lifestyle Manager
Joined: 2018
Chloe has been working at Four Oaks for over 6 years and is a very creative person, with a Level 3 Diploma in Art and Design.
Creating themed activities for our residents is something Chloe is passionate about. Chloe loves to turn an activity into an experience for them and capture those moments through photos and TikTok, for their loved ones to see.
Job Title: Head Chef
Joined: 2023
Patryk joined Kingsley in 2023 as our Head Chef and is originally from Poland.
He is passionate about food and specialises in meats and steaks.
Patryk has previously worked for large hotel groups such as Kimpton and Radisson.