Review from R H (Friend of Resident) published on 8 November 2019
Submitted via Postal Card • Report

Overall Experience

This is an excellent care home, everyone is always made welcome. Staff are so friendly. Everywhere just always looks clean. I certainly would recommend Gainsborough Hall Care Home to friends etc and people in our local church. I come here every day to see my friend and am always made welcome. Well done,

Gainsborough Hall.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from John B (Son of Resident) published on 8 November 2019
Submitted via Website • Report

Overall Experience

The care, respect and affection given to my father during a year at Gainsborough Hall were unfailingly excellent. The weeks leading to his death were made bearable for him and us by the staff. We never had a moment of doubt that whatever time of day or night we visited, we would be made welcome and

find him as comfortable and cared for as possible. Gainsborough Hall is bright, cheerful, modern, clean and a most enjoyable place to visit. We got to know the cleaners, carers, nurses, receptionists and chefs. They were all friendly, efficient and welcoming. It is an outstanding place.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L R (Wife of Resident) published on 23 September 2019
Submitted via Postal Card • Report

Overall Experience

The overall experience of care, accommodation, dietary needs and care to detail is excellent. Couldn't be happier for my husband to be here.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Chris H (Brother of Resident) published on 19 June 2019
Submitted via Website • Report

Overall Experience

I cannot praise the staff enough for the care and dignity that was given to my brother during his time at Gainsborough. The staff were attentive offered support to me that was of tremendous help to me at a difficult time.
This is a state of the art modern establishment that is impeccable in every way.

Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Karen L (Daughter of Resident) published on 19 June 2019
Submitted via Postal Card • Report

Overall Experience

My Mother received the most wonderful care and respect at Gainsborough Hall. Every member of staff without exception are first class, caring, helpful, friendly and always a kind word and a smile on their faces. Myself and my family will always be grateful for the care Mum was given in the last few weeks

of her life.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lynne H (Daughter of Resident) published on 6 June 2019
Submitted via Postal Card • Report

Overall Experience

After a poor experience in another home, my mum, moved to Gainsborough Hall, what a contrast! Gainsborough Hall is beautiful. The staff are superb:- professional, caring, understanding and, clearly, well trained. As a family, we really, truly, could not thank them enough for everything they did for

us and our mum. Exceptional care in exceptional surroundings. Mum's last weeks wouldn't have been so good without them.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J W (Husband of Resident) published on 31 May 2019
Submitted via Postal Card • Report

Overall Experience

The ambiance is great, staff also. Clean, bright, well-run.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Marcus W (Brother of Resident) published on 22 May 2019
Submitted via Postal Card • Report

Overall Experience

The standards at Gainsborough Hall were excellent and the facilities wonderful. Cleanliness was top notch but most important for me was the high levels of care afforded to my brother whilst he stayed here. All of the staff were wonderful with him and it was easy to see that the care was good with all

the residents. I cannot recommend highly enough, so a big thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C T (Granddaughter of Resident) published on 14 April 2019
Submitted via Postal Card • Report

Overall Experience

From the first day my grandma arrived through to the current day (27/3/19) she has received the best possible support from the best possible people. I had reservations about care homes for my grandma but Gainsborough has completely changed my mindset. The management have been excellent in ensuring she

has the care she needs and obviously take time to employ friendly and welcoming staff to add to the overall vibe of the home. The facilities and food are high and I would recommend this home to anyone who wants top quality care services for elderly relatives. The lady on reception is just wonderful which makes such a big difference for first impressions.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Simon P (Son of Resident) published on 20 March 2019
Submitted via Postal Card • Report

Overall Experience

The home is first class and very well run. It is more like a hotel. It is like no other nursing home my mother has stayed in. Nothing is too much trouble. This is a modern, spacious, light and airy purpose built care home with car parking in the centre of Leamington Spa. Convenient for all facilities.

Food, activities and level of care excellent. I am delighted I chose this for my mother. She is happy and is treated with respect and dignity. Thank you to all the staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sarah C (Daughter of Resident) published on 20 March 2019
Submitted via Website • Report

Overall Experience

Gainsborough Hall has shown my parents-in-law the utmost care and respect, providing a quality of intimate care that maintains a very high level of dignity. The food is excellent and the staff are kind and friendly. Whilst they are the most professional care team I have ever met, they are also so lovely

that it is like leaving my parents-in-law with family. It is so reassuring to know that they are with people who genuinely care about them as people, not just as service users, and enables us to live 150 miles away with no concerns.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jessica (Daughter of Resident) published on 19 February 2019
Submitted via Website • Report

Overall Experience

We definitely recommend this care home. My father has dementia and is receiving the highest quality of care there, we could have wished for. The staff are professional and caring, treating my father with dignity and have also shown utmost consideration and affection towards my mother during this difficult

time. The Gainsborough is in a great location and has excellent facilities, beautifully decorated rooms and most importantly a warm and caring environment. This is a wonderful care home and we would like to thank everyone who works there.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from W B (Wife of Resident) published on 13 February 2019
Submitted via Postal Card • Report

Overall Experience

There are no restrictions on daytime visits. Our family have always received a warm welcome from staff and management. Refreshments are available, self-service or seen to by staff.
Attention is paid to warm and well-furnished bedrooms with lots of room for personal touches - photos and wall hangings.
Overall

a very positive atmosphere - each visit is a pleasure.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Kay U (Friend of Resident) published on 13 February 2019
Submitted via Postal Card • Report

Overall Experience

I visited my friend for the first time today. I was immediately impressed with the very helpful and obliging receptionist! My friend's room was really beautiful, very spacious and beautifully furnished. It was clean and the two members of staff I did meet were very friendly and helpful. I look forward

to my next visit.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D S (Friend of Resident) published on 22 January 2019
Submitted via Postal Card • Report

Overall Experience

Excellent home, lovely staff who really care.
The home looks more like a luxury 5-star hotel. They've done a great job.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J B (Friend of Resident) published on 22 January 2019
Submitted via Postal Card • Report

Overall Experience

Lovely place, good care. New generation style of care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Richard M (Son of Resident) published on 21 January 2019
Submitted via Website • Report

Overall Experience

There is no doubting the quality and facilities of Gainsborough Hall. The rooms are very nicely appointed as are the communal areas, giving the feel of a top class hotel or 5* luxury cruise liner, this is the future of care homes. But all the luxury in the world does not in itself make for a well run,

safe environment for your loved ones to live out their later years.
Thankfully, Gainsborough Hall offers not just luxurious accommodation, it has an excellent well run team of staff all working under the watchful eye of the home's manager. From the welcome at reception to the care staff, chefs, cleaners, medical staff and admin, everyone is approachable and always willing to chat to visitors.
Our relatives went into Gainsborough Hall in November 2018. After an initial settling in period, they are now very happy and seem to have a completely new lease of life!
If you are looking to choose a home for your loved ones, we can thoroughly recommend the newly opened Gainsborough Hall.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Gainsborough Hall Care Home

Care Provided by Gainsborough Hall Care Home

Good to Know

Facilities