Free car parking for over 50 vehicles.
Garfield House Residential Care Home has a Review Score of 9.5 (9.529) out of 10, based on 7 reviews in the last 2 years. Over all time Garfield House Residential Care Home has 8 reviews.
Review from S W (Daughter of Resident) published on 11 March 2025
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Review from C R (Wife of Resident) published on 20 December 2024
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Reply from Samantha Bell, General Manager at Garfield House Residential Care Home
Thank you for your review and your kind words. We're thrilled to hear that your experience with Garfield House has been positive. Our dedicated team of carers take great pride in going the extra mile to ensure the well-being and comfort of our residents and we're pleased to hear that their efforts have made a positive impact on your Husbands experience. Your recommendation means a lot to us and we're grateful for the trust you've placed in Garfield House. If there's ever anything we can do to further enhance your husband's stay or if you have any suggestions, please don't hesitate to let us know. Thank you again for taking the time to share your feedback.
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Review from Les S (Son of Resident) published on 9 December 2024
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Reply from Samantha Bell, General Manager at Garfield House Residential Care Home
Thank you so much for your kind words and wonderful review! We're thrilled to hear that your experience with Garfield House has been positive. Our dedicated team of carers take great pride in going the extra mile to ensure the well-being and comfort of our residents and we're pleased to hear that their efforts made a positive impact on your mum's experience whilst your mum was living in Garfield House. Thank you for your feedback.
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Review from Sue C (Daughter of Resident) published on 6 December 2023
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Review from Ailsa W (Daughter of Resident) published on 30 November 2023
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Reply from Llewellyn Ramos, Co-Ceo at Garfield House Residential Care Home
Thank you so much for your kind words and wonderful review! We're thrilled to hear that your experience with Garfield House has been positive.
It's heartening to know that your mum has found a welcoming home and is settling in well after her respite care. We strive to create a bright, clean, and comfortable environment and we're delighted that the accommodations have met your expectations.
Our dedicated team of carers take great pride in going the extra mile to ensure the well-being and comfort of our residents, and we're pleased to hear that their efforts have made a positive impact on your mum's experience.
Your recommendation means a lot to us and we're grateful for the trust you've placed in Garfield House. If there's ever anything we can do to further enhance your mum's stay or if you have any suggestions, please don't hesitate to let us know.
Thank you again for taking the time to share your feedback.
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Review from Julia P (Daughter of Resident) published on 28 November 2023
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Reply from Llewellyn Ramos, Co-Ceo at Garfield House Residential Care Home
Dear Julia, thank you so much for taking the time to share your experience and thoughtful feedback about Garfield House Care Home. I am delighted to hear that your search for the right care home for your mum led you to us and that she has found a welcoming and comfortable home here.
We understand that choosing the right place for your loved ones is a significant decision, and we are honoured that you entrusted us with the care of your mum. It warms our hearts to know that our bright and clean environment, pleasant aroma, and most importantly, our dedicated and caring staff have made a positive impact on your mum's well-being.
It is lovely to hear that what was initially planned as a two-week respite stay has turned into a full-time residence because of your mum's positive experience. Our team is committed to providing the highest standard of care for your mum, and your recommendation means the world to us.
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Review from S S (Sister of Resident) published on 24 November 2023
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Reply from Llewellyn Ramos, Managing Director at Garfield House Residential Care Home
Thank you so much for sharing your positive experience with Garfield House. We are delighted to hear that your brother is happy and well-cared-for in our community. Our dedicated team of carers strive to create a warm and supportive environment, and it's wonderful to know that their kindness and helpfulness have made a positive impact. We understand the importance of proactive health monitoring, and we're pleased that our team is quick to address any health issues that may arise. Your recognition of the care provided at Garfield House means a great deal to us. If there's anything specific you'd like to share or if you have any suggestions for how we can continue to enhance your brother's experience, please feel free to reach out. Thank you for entrusting us with your brother's care, and we look forward to continuing to provide a supportive and enriching environment for him. Best regards, Garfield House Team.
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Review from Alan P (Son of Resident) published on 10 February 2023
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Reply from Jonathan Edwards, Regional Manager at Garfield House Residential Care Home
Thank you for this lovely feedback. We are so pleased to hear about the positive contribution our team made.
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The Review Score of 9.5 (9.529) out of 10 for Garfield House Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 7 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.829 for Garfield House Residential Care Home is calculated as follows: ( (70 Excellents x 5) + (10 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 82 Ratings = 4.829
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.7 Points relating to the number of positive Reviews for Garfield House Residential Care Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 7 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 24 Jan 2024
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Job Title: Registered Home Manager
Joined: 2019
Samantha is the Home Manager at Garfield House Care Home. Samantha is the Manager of Garfield house. Samantha has worked in the care sector since 2010. Samantha started working as a care assistant in a nursing home in Northwich Cheshire. Samantha then went on to complete her health and social care levels 2 and 3, before becoming a senior care assistant.
In 2015 Samantha moved to Rochdale and began working at Carders Court in 2016 as a senior care assistant. Samantha then completed her diploma level 5 and became the unit manager of Garfield House in 2021. Samantha has been the registered Manager of Garfield House since May 2022. Samantha is passionate about her job and ensuring that person-centred care is delivered to all residents. Sam is very proud to be a part of the Bloomcare family. She loves caring for her residents, and her staff team and enjoys working within the company’s values.