Gencare Care Home

176 Woodcock Hill, Harrow HA3 0NY
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8.9 4 Reviews
  • Gencare Care Home, Harrow
Located on the borders of Brent and Harrow, Gencare Woodcock is a purpose-built boutique care home offering 6 fully furnished luxurious rooms with en-suite facilities. The building also has the use of a lounge/library common room with a spacious outdoor garden area.

All residents at Gencare are provided with the highest standard of personalised care that is carefully tailored through a person-centred approach in order to meet individual needs and preferences specialising in care for the under 65.

In addition to their selection of modern high-tech bedrooms, lounges, and quiet rooms, the home has a range of luxurious facilities and services including an in-house, cinema room and coffee bar.

All bedrooms have en-suite showers and all rooms come with the benefit of a call aid system and have been stylishly designed to the highest specification offering comfort and modern facilities.

Respite care welcomed.

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Care Provided by Gencare Care Home

  • Primary Care Categories
  • Eating Disorders
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Residential Care
  • For a maximum of 5 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Gencare Ltd
  • Person in charge
  • Manjit Laute (Nominated Individual)
  • Admission Criteria
    • CHC & Local Authority & Private
    • Ages from 18 to 70
  • Room Information
    • Single Rooms (5)
    • Single Rooms with ensuite Wet Room (5)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2022
    • Last Refurbishment: 2022
    • Number of floors: 1

Funding & Fees Guide for Gencare Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,700 – £1,800
    • RESPITE Self-Funded Residential Care £1,800 – £1,900

  • Fees are based on individual care assessment and required needs. 1:1 care costs are charged at £23 per hour.
  • (these prices are only a guideline, please contact Gencare Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visiting hours flexible and subject to prior appointments only.


  • Parking

  • Car parking spaces onsite & Gated


Gencare Care Home Reviews (4)

8.9

Gencare Care Home has a Review Score of 8.9 (8.898) out of 10, based on 2 reviews in the last 2 years. Over all time Gencare Care Home has 4 reviews.

Overall Experience

  • 4
  • 0
  • 0
  • 0
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Date Published

4
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2
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Review from Gerda W (Sister of Resident) published on 25 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a relative from abroad, with nobody in the family being able to attend the resident's move-in, I found my brother in a good situation. He was recognized for all his special needs. We were able to spend good times with him. I also find the staff motivating him within his possibilities. In difference
to a hospital, it is great to spend time with the resident in a normal homelike situation. Our ideas were met.

Reply from Jayshree Gorsia, Nominated Individual at Gencare Care Home

Thank you so much for your wonderful review. We are thrilled to hear that you found your brother in a good situation and that his special needs are being recognized and met. Our staff strives to motivate and support all our residents and it's heart-warming to know that you were able to spend quality time with him in a homelike environment during your visit. At Gencare, We aim to create a comforting and supportive atmosphere and we're delighted that this resonated with you. Your feedback means a lot to us, and we're glad we could meet your expectations. If there's anything more we can do, please don't hesitate to reach out.


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Review from Richard S (Friend of Resident) published on 15 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home has proven to be an excellent choice for my friend, who is currently a resident. The staff are exceptionally caring and attentive, ensuring that all residents receive personalised care. The facilities are always kept nice and clean, which creates a comfortable and inviting atmosphere for
both residents and visitors. Moreover, the environment is very welcoming to guests, making every visit a pleasant experience. Overall, my experience with this care home has been overwhelmingly positive, and I highly recommend it to anyone seeking a safe and nurturing care home.

Reply from Jayshree Gorsia, Nominated Individual at Gencare Care Home

We're absolutely delighted to receive your review! We'll be sure to pass your kind words on to our team to inspire their ongoing commitment to excellence.


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Review from S L (Mother of Resident) published on 6 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son had such a wonderful experience with his two weeks respite stay at Gencare Care Home in February 2023. So much so he is now making arrangements to move in as a permanent resident. The home has been designed to a high specification, every little detail has been thought of in terms of making the
place feel like a home away from home. The cleanliness is to a high standard and the staff are warm, friendly, engaging and highly professional at all times, you are instantly at ease when transitioning your loved one into their care. Not to mention my son hasn’t stopped talking about how delicious the food options are, which were tailor-made to his dietary requirements. The two weeks my son spent at Gencare has made such a remarkable difference to my son’s emotional and health well-being. He looks healthier, happy and has a lot more drive and determination in himself which is all down to the staff and the way Gencare is run.

Reply from Jayshree Gorsia, Nominated Individual at Gencare Care Home

Thank you so much for your wonderful comments. We are so delighted that you and your son were pleased with the quality of care and service we provided throughout his stay. We are also pleased to hear that we were able to make his experience so memorable and have such a positive impact on his well-being. We would welcome him back anytime. Thank you again for all your support.


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Review from Tracy H (Sister of Resident) published on 14 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother moved into Gencare end of June. He was very nervous. The staff at Gencare have made him feel so welcome and treat him like one of the family. My brother loves it here. He tells me the staff are so friendly and caring and they have helped him to become more independent. I have seen this myself.
The care home is so clean and has everything my brother could possibly need. He says the food is amazing too.
I would totally recommend this care home. A real home from home.

Reply from Jayshree Gorsia, Nominated Individual at Gencare Care Home

Thank you for your kind comments. We are truly pleased that you and your brother are both happy with the service we provide. Our care team always strive to deliver the best care and experience for all our residents. Thank you again for your support. We really value and appreciate your feedback.


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Current Review Score: 8.9 (8.898)

Overview of Review Score

The Review Score of 8.9 (8.898) out of 10 for Gencare Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.1 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.773 for Gencare Care Home is calculated as follows: ( (17 Excellents x 5) + (5 Goods x 4) ) ÷ 22 Ratings = 4.773

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.125 Points relating to the number of positive Reviews for Gencare Care Home is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 5 registered maximum number of service users is 1, which has been reached with 2 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 17 Jun 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Gencare Care Home

What types of Care is Gencare Care Home registered for?

Older Person Care, Respite Care, Eating Disorders, Physical Disability, Sensory Impairment, No Medical Intervention & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Gencare Care Home provide?

Palliative Care, Day Care, Physiotherapy, Independent Living Training, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Gencare Care Home have?

There are 5 Single Rooms.

What are the Facilities & Services at Gencare Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Gencare Care Home to the centre of Harrow?

1.2 mile(s) as the crow flies, distance by road may be significantly further.