reception to the nurses and carers, you are made welcome. My wife gets exceptional care
Ian M (Husband of Resident)
I am a nurse myself and honestly say I couldn't look after my loved ones any better myself
Audrey C (Wife of Resident)
I can't thank the staff at Gilmerton Care Home enough for the care and support they provide
D N (Son-in-law of Resident)
Gilmerton Care Home has a Review Score of 9.7 (9.740) out of 10, based on 28 reviews in the last 2 years. Over all time Gilmerton Care Home has 72 reviews.
Review from B R (Daughter of Resident) published on 23 January 2025
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Review from Scott R (Son of Resident) published on 12 December 2024
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Review from Isabel M (Daughter-in-law of Resident) published on 1 December 2024
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Review from V F (Son of Resident) published on 1 December 2024
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Review from Ian M (Husband of Resident) published on 28 November 2024
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Review from L M (Son of Resident) published on 28 November 2024
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Review from Charles C (Son of Resident) published on 19 November 2024
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Review from Helen C (Daughter-in-law of Resident) published on 19 November 2024
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Review from Audrey C (Wife of Resident) published on 19 November 2024
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Review from Gail A (Daughter of Resident) published on 14 November 2024
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Review from John S (Son of Resident) published on 18 October 2024
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Review from James T (Husband of Resident) published on 17 October 2024
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Review from M R (Daughter of Resident) published on 26 September 2024
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Review from Eleanor M (Daughter of Resident) published on 20 May 2024
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Review from J S (Brother of Resident) assisted by family/friend published on 1 May 2024
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Review from Caroline M (Sister of Resident) published on 1 May 2024
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Review from A P (Daughter of Resident) published on 1 May 2024
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Review from Wendy N (Daughter of Resident) published on 1 May 2024
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Review from K M (Daughter of Resident) published on 24 April 2024
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Review from Derek D (Son-in-law of Resident) published on 24 April 2024
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The Review Score of 9.7 (9.740) out of 10 for Gilmerton Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 28 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.740 for Gilmerton Care Home is calculated as follows: ( (252 Excellents x 5) + (72 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 331 Ratings = 4.74
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Gilmerton Care Home is based on 28 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 28 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 29 May 2024
How well do we support people's wellbeing? |
Very good
(5) |
How good is our leadership? |
Good
(4) |
How good is our staff team? |
Very good
(5) |
How good is our setting? |
Good
(4) |
How well is care and support planned? |
Good
(4) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
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Job Title: Home Manager
Victoria is a dedicated and qualified registered nurse with an SVQ 4 in Care Service Leadership & Management, as well as holding certifications in First Aid and Safeguarding Adults.
Since starting her career in the UK, Victoria has advanced from Care Assistant to Registered Nurse, where she mentored nursing students and coached newly qualified nurses, before being promoted to Deputy Home Manager.
Outside of work, Victoria finds peace and fulfilment in gardening and enjoys reading books on leadership and care strategies to remain informed and inspired. Spending time with extended family is also important for Victoria.
Victoria's biggest achievement is building a new life in the UK at 39, despite limited English, to help her daughter pursue a dream of becoming a lawyer.
‘’Finding the right care home is an important decision, and it’s essential to choose a place where you or your loved one will feel safe, valued, and cared for’’