Gilmerton Care Home

9 Moredunvale Road, Gilmerton, Edinburgh EH17 7QU
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9.7 72 Reviews
  • Gilmerton Care Home, Edinburgh
Gilmerton Care Home has a comfortable interior with many homely qualities, en-suite bedrooms and well-kept gardens that make it an ideal choice for older people with care needs.

Care workers are dedicated to making sure that health and happiness are central to all decisions taken, with residents consulted on anything that effects them or on which they might have a preference.

The philosophy is to get to know each individual, to support active lifestyles and pursue person-centred methods.

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Care Provided by Gilmerton Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • Drug Dependence (past or present)
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Victoria Mitrea (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Gilmerton Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Gilmerton Care Home Reviews (72)

Total of 72, showing 21-40
9.7

Gilmerton Care Home has a Review Score of 9.7 (9.740) out of 10, based on 28 reviews in the last 2 years. Over all time Gilmerton Care Home has 72 reviews.

Overall Experience

  • 55
  • 14
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Review from G D (Son of Resident) published on 24 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very dedicated nursing staff, caring and helping my mum with mobility and diet issues.

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Review from Maureen G (Sister-in-law of Resident) published on 24 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister-in-law/friend has been in this care home for nearly 3 years. In all of this period I have been enormously impressed with the care and dedication of all staff; carers, support staff, management, cleaners. I cannot visit as often as I would like but I am kept up to date with everything relating
to my friend.

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Review from D F (Son of Resident) published on 18 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and support given to my Mother by the staff of Gilmerton Care Home is excellent. It gives us peace of mind that she is so well looked after.

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Review from James L (Son of Resident) published on 10 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad has been more settled since going into the care home, he enjoys the staff and the activities (when he joins in), loves the food and the banter.
I think there could be more communication between staff and family members. Dad was recently admitted into hospital and communication was quite poor.

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Review from A J (Niece of Resident) published on 9 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My aunt is happy and content in the care home. The staff are friendly and I am always kept up to date with how she is and if she requires a GP or change in medication.

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Review from D N (Son-in-law of Resident) published on 5 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't thank the staff at Gilmerton Care Home enough for the care and support they provide to my father-in-law. The staff go above and beyond to ensure residents are receiving the highest standard.
They are not just employees, they are our extended family.
If you are reading my review and looking
for care for a loved one, then I highly recommend.

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Review from A R (Husband of Resident) published on 28 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment you walk in the door, the ambiance is one of welcome and this is backed up by any encounter with members of staff.
My review can only relate to a dementia ward but I can only say that words are not enough to appreciate the care and attention they afforded to my wife .. my heartfelt
thanks to all of them.

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Review from Joyce M (Daughter of Resident) published on 1 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was in assisted living, which turned out to be a nightmare - a care package was not given. Decided to put my mum into Gilmerton Care home - it's like night and day. The staff are wonderful, so caring and helpful. Can sleep at night knowing that my mum is happy and safe. Loves eating (food is
good). If she needs anything, the staff are always on call - brilliant.

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Review from Harry G (Nephew of Resident) published on 19 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All care, maintenance and catering staff and management and administration give excellent care, service and attention to all residents.

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Review from Helen B (Daughter of Resident) published on 5 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was admitted with Alzheimer's. On the visit to the care home, I knew this was where I would like her placed. The care my mum has received has been amazing. She always looks well-dressed and fresh. I knew she was quite difficult when first admitted, but the staff were always on hand to look after
her and reassure her when she was anxious. The care she has received is second to none, and couldn't recommend the care home highly enough to anyone in a situation where they need to place a loved one.

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Review from Fiona T (Daughter of Resident) published on 4 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely, caring staff who helped my parents settle in well.

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Review from Thomas H (Son of Resident) published on 3 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was admitted to the home after five and a half years in an NHS hospital. She has come on in leaps and bounds since her admission. Her appearance and cleanliness have improved tenfold. All of the above is accredited to the dedication of the staff.

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Review from Moira W (Daughter of Resident) published on 5 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother received fantastic care at Gilmerton Care Home. The staff were kind and caring. She was happy and contented while there. I am grateful to the staff for their commitment.

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Review from Pearl G (Daughter of Resident) published on 14 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is happy and contented. The staff are wonderful with her. She loves her room. My sister likes visiting here. The staff make us feel so welcome.

Reply from Katie Barnett, Marketing Administrator at Gilmerton Care Home

Thank you for your wonderful feedback about our home. We are pleased to hear that your mum is happy and that your experience has been positive. We appreciate all of your kind comments about our team. We hope to see you again soon.


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Review from Eleanor T (Friend of Resident) published on 14 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Only visit once a week - everything seems satisfactory.

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Review from Annie J (Daughter of Resident) published on 8 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum enjoys it here.
The staff are lovely, very caring and loving.
Can't fault the staff or the care home.

Reply from Katie Barnett, Marketing Administrator at Gilmerton Care Home

Thank you, Annie, for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.


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Review from M P (Daughter of Resident) published on 8 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been in Gilmerton Care Home for two years. Her health has deteriorated over this time. I have been kept well informed at every stage. I know Mum is safe and well looked after by the excellent staff, who are very friendly and caring towards Mum and other residents. This gives the family
peace of mind.

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Review from I M (Husband of Resident) published on 8 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On Saturday the 6th of August, my two daughters and I visited my wife for her birthday. The carers had the room all decorated with banners and flags. The four carers came into my wife's room carrying doughnuts, cakes, nibbles etc. Four cups of tea for us, signing happy birthday - the delight on my wife's
face was magical. The staff are excellent, can't do enough for my wife and us. The photo on Gilmerton has the phrase 'Our Helen', which I thought was brilliant - she is one of the family. Brilliant home.

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Review from Freddy B (Son-in-law of Resident) published on 11 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

She is being well looked after by very friendly and well-trained staff.

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Review from Ann F (Daughter of Resident) published on 28 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you to all the staff at Gilmerton Care Home for providing the care that my mother now needs. She struggled at home on her own for as long as she could and it is a relief to now know that she is being well looked after. I find the staff are careful, considerate and kind, patient with repeated requests
and they always do their best to listen and engage with the residents.

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Current Review Score: 9.7 (9.740)

Overview of Review Score

The Review Score of 9.7 (9.740) out of 10 for Gilmerton Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 28 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.740 for Gilmerton Care Home is calculated as follows: ( (252 Excellents x 5) + (72 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 331 Ratings = 4.74

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Gilmerton Care Home is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 28 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 29 May 2024

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Good

(4)
How good is our staff team? Very good

(5)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

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Awards / Recognitions (2)

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Meet the Team (1)

Victoria

Victoria Mitrea

Job Title: Home Manager

Victoria is a dedicated and qualified registered nurse with an SVQ 4 in Care Service Leadership & Management, as well as holding certifications in First Aid and Safeguarding Adults.


Since starting her career in the UK, Victoria has advanced from Care Assistant to Registered Nurse, where she mentored nursing students and coached newly qualified nurses, before being promoted to Deputy Home Manager.


Outside of work, Victoria finds peace and fulfilment in gardening and enjoys reading books on leadership and care strategies to remain informed and inspired. Spending time with extended family is also important for Victoria.
Victoria's biggest achievement is building a new life in the UK at 39, despite limited English, to help her daughter pursue a dream of becoming a lawyer.
‘’Finding the right care home is an important decision, and it’s essential to choose a place where you or your loved one will feel safe, valued, and cared for’’