Gilmerton Care Home

9 Moredunvale Road, Gilmerton, Edinburgh EH17 7QU
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9.7 72 Reviews
  • Gilmerton Care Home, Edinburgh
Gilmerton Care Home has a comfortable interior with many homely qualities, en-suite bedrooms and well-kept gardens that make it an ideal choice for older people with care needs.

Care workers are dedicated to making sure that health and happiness are central to all decisions taken, with residents consulted on anything that effects them or on which they might have a preference.

The philosophy is to get to know each individual, to support active lifestyles and pursue person-centred methods.

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Care Provided by Gilmerton Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • Drug Dependence (past or present)
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Victoria Mitrea (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Gilmerton Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Gilmerton Care Home Reviews (72)

Total of 72, showing 41-60
9.7

Gilmerton Care Home has a Review Score of 9.7 (9.740) out of 10, based on 28 reviews in the last 2 years. Over all time Gilmerton Care Home has 72 reviews.

Overall Experience

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Review from Heather M (Daughter of Resident) published on 2 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We went to see my mother here after her spending four months in hospital, where she was very low. We found a fantastic difference in her, she was so happy and we could see she was being very well cared for.

Reply from Olivia Shields, Marketing Assistant at Gilmerton Care Home

Thank you, Heather, for letting us know how we are doing at Gilmerton Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.


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Review from Gerard T (Son of Resident) published on 3 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone who works here is friendly, helpful and do all they can to help my mum.
Many thanks.

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Review from James G (Brother of Resident) published on 3 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am of the opinion that my sister has been extremely lucky to have been allocated to Gilmerton Care Home. The entire staff are very professional in carrying out their duties. Their skills are of the highest order. I personally have every confidence in their ability to look after my sister and all residents
in their care.

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Review from Raymond G (Husband of Resident) published on 15 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Gilmerton Care Home are amazing. Lovely people. My wife could not have had better care from the staff. Lovely people. The staff at reception were just great, Four Seasons Health Care is so lucky to have such wonderful people managed by a lovely manager.

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Review from G M (Granddaughter of Resident) published on 16 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My grandmother has received excellent care at Gilmerton Care Home for more than 17 years! She is so well taken care of, the nursing staff are fabulous and they know who I am and are so friendly, they always go above and beyond. It's such a comfort to know it's the same people caring for her, the staff
have remained the same for years which must be a very good sign - as you don't stay where you're not happy. I wouldn't hesitate to recommend this facility and all of the staff.

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Review from May M (Daughter of Resident) published on 3 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank the staff in mum's nursing home enough for the superb care and attention she has received over the past 18 years. She will be 95 years old tomorrow and has celebrated her 80th and 90th Birthdays with staff and family. She is so well cared for and the staff makes me feel so welcome and
are so accommodating when I visit. My mum has Alzheimer's and Vascular Dementia, so she needs lots of personal care. Thank you so much.

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Review from M C (Wife of Resident) published on 29 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great care home, very friendly. Staff all look after you and my husband. They're all my second family. Meals are very tasty.

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Review from Rona T (Daughter of Resident) published on 21 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care. I worried about my dad settling, however, the care and attention they gave him is second to none. Absolutely brilliant.

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Review from Yvonne H (Sister of Resident) published on 21 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having visited my brother over a number of years I have always found the home to be a safe environment for staff, visitors and residents. I have never had an issue with the staff. Always find them friendly and helpful when needed. Plenty going on for residents and I can view pictures etc on the Facebook
page.

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Review from Fiona G (Daughter of Resident) published on 10 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in the home for a while now and has always had excellent care. The staff on her unit (Eden) are like family. At present my mum is frail due to her age and illnesses and the staff are carrying out her care with dignity and love. I have made to feel very welcome during my essential visit
to see my mum, as I always have done, I am so happy my mum is being looked after in Eden by the team.

Reply from Olivia Shields, Marketing Assistant at Gilmerton Care Home

Thank you for your comments about your recent experience at Gilmerton Care Home. Our residents wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.


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Review from D L (Son of Resident) published on 14 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care of my dad has been first class.

Reply from Olivia Shields, Marketing Assistant at Gilmerton Care Home

Thank you for your feedback following your recent experience at our home. We are happy to learn it has been a positive one.


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Review from J S (Aunt of Resident) published on 3 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you to all the excellent staff and management at Gilmerton Care Home for the amazing care and support my nephew receives.
I miss my regular visits to the home, however, I can't thank the staff enough for the regular updates we receive on the home's private facebook group.
The staff go above
and beyond to ensure the residents receive the highest of care and in these unprecedented times have even ensured my nephew has had his hair cut by the care staff. Thank you to everyone.

Reply from Olivia Shields, Marketing Assistant at Gilmerton Care Home

Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. Take care, we hope to see you again soon.


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Review from S W (Daughter of Resident) published on 15 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I haven't actually been in the care home since lockdown in mid-March. However, the staff have been great about keeping me informed and have a super Facebook page. Sadly my mum got Covid but thankfully pulled through thanks to the dedicated care of the staff. I have been able to see my mum through a
window twice and today was her Birthday, and we were able to sing "Happy Birthday". I am so grateful for the opportunity.

Reply from Olivia Shields, Marketing Assistant at Gilmerton Care Home

Thank you for your wonderful feedback about our home. We are sorry to hear about your Mother but pleased to hear she is being well cared for and is now recovering. We really appreciate all of your kind comments about our team. Take care, we hope to see you again soon.


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Review from Ed E (Son of Resident) published on 3 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad has been in Gilmerton Care Home for more than two years. He entered after a long stay in hospital, when we were unable to return home. I remember the moment he sat down in his own chair in his new room and the sense of relief we both felt. After a long time struggling to cope, and going from
home to hospital to home to hospital, it was finally OK to relax and breath again. That afternoon I saw how the carers helped Dad, and was impressed with how they did it. It has not changed. The environment is safe, warm and relaxing, and although yes, it's a care home, and of course we all swore Dad would never end up in one, well, it has been the best thing for him – for his health, wellbeing and peace of mind. I am happy with the care he receives here, and so is he.

Reply from Olivia Shields, Marketing Assistant at Gilmerton Care Home

Thank you, Ed, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Gilmerton Care Home has been so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Lorraine N (Daughter of Resident) published on 3 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been cared for at Gilmerton Care Home for the past 2 years. Unfortunately due to Covid-19 I have not seen her for the past 3 months. I miss her a lot. I do know that she is being taken care of though. When I call I get a friendly welcome from reception and then they put me through to the
cheerful staff on Gladstone wing. They give me an update on my Mum and tell me she received the letters and photos and flowers I've sent. If anything has happened to her health-wise they contact me and keep me updated every few days. I appreciate everything you do for my Mum. I feel you treat her as a member of your family and you also make me feel part of that family too. I can't wait to get in to see my Mum and all of you again. Hope the care home opens up soon.

Reply from Olivia Shields, Marketing Assistant at Gilmerton Care Home

Thank you, Lorraine, for letting us know how we are doing at Gilmerton Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.


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Review from Patrice S (Daughter of Resident) published on 25 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Have to say my mum is so well looked after in the care home. She is always clean, tidy, well-fed and has a lovely room. We have not seen her for 3 months due to COVID-19 but they have made a Facebook page for all relatives and post pictures of all their loved ones and let us see what activities and
things they are doing. I also saw my mum from the window one day. The staff on her wing go above and beyond to do their best for all the residents.

Reply from Olivia Shields, Marketing Assistant at Gilmerton Care Home

Thank you, Patrice, for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. Take care, we hope to see you again soon.


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Review from Debbie M (Daughter of Resident) published on 23 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Writing this on behalf of my Dad. After 10 weeks of not seeing my Mum, my Dad asked for a socially distanced visit to see her on their 54th wedding anniversary. Both sat on either side of a glass door. Mum is now blind but could hear Dad through the glass. He had tears of joy seeing her recognise his
voice and receiving a card from the home. A lovely touch. We received a lovely video of her singing earlier that day which meant the world to him. We can see from photos and regular phonecalls that Mum is doing well and happy, safe and content. A brilliant home, excellent staff who cannot do enough - especially during this difficult time.

Reply from Olivia Shields, Marketing Assistant at Gilmerton Care Home

Thank you, Debbie, for your feedback following your recent experience at our home. It is wonderful to hear that even during the difficult circumstances; your parents were able to celebrate their 54th wedding anniversary together. We greatly appreciate you taking the time to share this lovely feedback, and would like to thank you for all of your kind comments about our team. Take care Debbie; we hope to see you again soon.


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Review from Carol S (Daughter of Resident) published on 23 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Hume unit has been utterly amazing, and not only throughout the difficult periods of Covid-19.
Our mum has been in Gilmerton for 10 months. Throughout this time we have never had a single issue with the home. We are extremely grateful to all the staff in Hume (especially the manager of Hume) and
also the manager of the home itself, who are consistently caring and helpful in matters. I would go as far as saying, they go above and beyond what their role is.
We are always kept up to date of any issues and of any aspect of our mum's health and wellbeing. My mum is very content in this home.
The staff have been excellent in keeping our family feel reassured in the period of Covid-19 with regular photos and telephone calls to allow us to feel relieved in these worrying times.
We would be hard pushed to find a negative with this home. Well done to all the amazing staff.

Reply from Olivia Shields, Marketing Assistant at Gilmerton Care Home

Thank you, Carol, for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. Take care; we hope to see you again soon.


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Review from R R (Son of Resident) published on 3 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

The staff are very friendly and support you with whatever you need. Sometimes when I bring mum home at night the staff are busy so we had to get mum ready for bed, overall the staff are excellent with everyone.

Reply from Jasmine Bracken, Marketing Administrator at Gilmerton Care Home

Thank you for your comments about your recent experience at Gilmerton Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.


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Review from J D (Husband of Resident) published on 1 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

A very interesting experience, supply good information and prospects for my wife's care.

Reply from Jasmine Bracken, Marketing Administrator at Gilmerton Care Home

Thank you for letting us know how we are doing at Gilmerton Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.


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Current Review Score: 9.7 (9.740)

Overview of Review Score

The Review Score of 9.7 (9.740) out of 10 for Gilmerton Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 28 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.740 for Gilmerton Care Home is calculated as follows: ( (252 Excellents x 5) + (72 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 331 Ratings = 4.74

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Gilmerton Care Home is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 28 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 29 May 2024

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Good

(4)
How good is our staff team? Very good

(5)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

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Awards / Recognitions (2)

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Meet the Team (1)

Victoria

Victoria Mitrea

Job Title: Home Manager

Victoria is a dedicated and qualified registered nurse with an SVQ 4 in Care Service Leadership & Management, as well as holding certifications in First Aid and Safeguarding Adults.


Since starting her career in the UK, Victoria has advanced from Care Assistant to Registered Nurse, where she mentored nursing students and coached newly qualified nurses, before being promoted to Deputy Home Manager.


Outside of work, Victoria finds peace and fulfilment in gardening and enjoys reading books on leadership and care strategies to remain informed and inspired. Spending time with extended family is also important for Victoria.
Victoria's biggest achievement is building a new life in the UK at 39, despite limited English, to help her daughter pursue a dream of becoming a lawyer.
‘’Finding the right care home is an important decision, and it’s essential to choose a place where you or your loved one will feel safe, valued, and cared for’’