Gilmerton Care Home

9 Moredunvale Road, Gilmerton, Edinburgh EH17 7QU
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9.7 72 Reviews
  • Gilmerton Care Home, Edinburgh
Gilmerton Care Home has a comfortable interior with many homely qualities, en-suite bedrooms and well-kept gardens that make it an ideal choice for older people with care needs.

Care workers are dedicated to making sure that health and happiness are central to all decisions taken, with residents consulted on anything that effects them or on which they might have a preference.

The philosophy is to get to know each individual, to support active lifestyles and pursue person-centred methods.

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Care Provided by Gilmerton Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • Drug Dependence (past or present)
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Victoria Mitrea (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Gilmerton Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Gilmerton Care Home Reviews (72)

Total of 72, showing 61-72
9.7

Gilmerton Care Home has a Review Score of 9.7 (9.740) out of 10, based on 28 reviews in the last 2 years. Over all time Gilmerton Care Home has 72 reviews.

Overall Experience

  • 55
  • 14
  • 3
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Date Published

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Review from D W (Son of Resident) published on 5 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very impressed by the Gilmerton Care Home. Pleasant, engaged staff and a very good standard of rooms and food. I am pleased with the progress of my father since he arrived.

Reply from Ronnie Cavanagh, Marketing at Gilmerton Care Home

Thank you for letting us know how we are doing at Gilmerton Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.


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Review from M L (Daughter of Resident) published on 5 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are always polite and helpful. Cannot make a remark on food and drinks as my Dad never remembers what he ate but he ate it all up! He did not participate in the activities yet but I am sure as he becomes more and more settled in he will join in. The staff always encourage him to do so.

Reply from Ronnie Cavanagh, Marketing at Gilmerton Care Home

Thank you for letting us know how we are doing at Gilmerton Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.


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Review from Maria K (Daughter of Resident) published on 22 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I see a significant improvement since September 2018 when I went to Australia for work.
I was concerned regarding the surroundings - smell and a tired, messy communal area. The garden was a mess.
Now it is great to see redecoration, gardening and upgrading.
Staff are wonderful.
New manager is excellent.

Reply from Ronnie Cavanagh, Marketing at Gilmerton Care Home

Thank you for sharing your recent experience of our home. We are pleased that it has been so positive and look forward to seeing you again soon. Have a fantastic day.


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Review from K N (Sister of Resident) published on 15 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In the last 2 years, I have noticed a vast improvement in the consistency of the staff which I feel makes a big difference when the residents see the same faces, the running of the unit is now very organised, with happy staff and a nicer atmosphere.

Reply from Ronnie Cavanagh, Marketing at Gilmerton Care Home

Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. We hope to see you again soon.


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Review from Catherine T (Daughter of Resident) published on 28 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Mother has been resident here for over 7 years and can't praise the staff enough for their care towards her. They are all pleasant, efficient and very capable. I have only one complaint and that is the laundry. Everything is washed at a very high temperature and clothes shrink, especially jumpers. A
little more care here would suffice. This has been a problem for a number of years now and should be approached discretely.

Reply from Ronnie Cavanagh, Marketing at Gilmerton Care Home

Thank you, Catherine, for your comments about Gilmerton Care Home. We appreciate you taking the time to give feedback and letting us know how we are doing and are pleased to learn your experience overall has been positive. We have acknowledged the concerns you have, and improvements you have suggested to better the home. If you would like to discuss any concerns directly, please reach out to us at the home. Thanks again.


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Review from Ian V (Husband of Resident) published on 25 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I've no problems with Gilmerton Care Home.

Reply from Ronnie Cavanagh, Marketing at Gilmerton Care Home

Thank you for sharing your recent experience of our home. We are pleased that it has been so positive and look forward to seeing you again soon. Have a fantastic day.


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Review from I M (Wife of Resident) published on 8 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband is very well looked after here. The staff are excellent and communication between staff and family is also very good.

Reply from Ronnie Cavanagh, Marketing at Gilmerton Care Home

Thank you, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Gilmerton Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Vincent M (Husband of Resident) published on 31 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have no complaints.

Reply from Ronnie Cavanagh, Marketing at Gilmerton Care Home

Thank you for sharing your recent experience of our home. We are pleased that it has been so positive and look forward to seeing you again soon.


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Review from Ian S (Son-in-law of Resident) published on 31 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has stayed there for more than four years and the staff on her wing (Eden) are really good with her and friendly and approachable to us she is well cared for and fed and overall no concerns with her staying at the home.

Reply from Ronnie Cavanagh, Marketing at Gilmerton Care Home

Thank you, Ian, for your comments about your recent experience at Gilmerton Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that you had a positive experience. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Jackie M (Daughter of Resident) published on 15 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has recently come to Gilmerton Care home and my sister and I's fears have been greatly relieved. Couldn't have asked for a more smooth and welcoming transfer from hospital after looking after her ourselves for the last 8 years as we were both in the profession. All the staff have been so good
and my mother has settled in so well, thanks to all their care and attention. So far so good.

Reply from Ronnie Cavanagh, Marketing at Gilmerton Care Home

Thank you, Jackie, for your positive feedback towards Gilmerton Care Home. One of our top priorities is to provide comfort into the home so all residents feel welcomed. We are so pleased to hear how well your Mother has settled in. If there is anything more we can do, please do not hesitate to reach out.


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Review from Joy I (Daughter of Resident) published on 23 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum was as a resident of Eden Ward for just over a year before she died at the age of 91 and I was so pleased with all the care she received. All the staff were kind, courteous and obviously interested in the residents. I never saw anyone without a smile on their face even though times could get
busy. All the residents were settled and happy and looked as if they were in a good place in their minds. I couldn’t recommend Gilmerton Care Home enough and have done to a few people.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Gilmerton Care Home

Thank you, Joy, for your comments about your recent experience at Gilmerton Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. Thank you once again for your kind comments and recommendation.


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Review from Rita C (Wife of Resident) published on 15 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can only speak of the Eden wing as my husband was there from Sept 2016 until his death on 31st Dec 2017. The staff were extremely good, they catered for all his needs. They made me and my family feel very welcome. They treated the residents with respect. I have visited several care homes and was a
bit worried about him going into care, but found this one to be as homely as a care home can be with comfortable rooms, and having small units, making it easy to get to know everyone and all the staff. I cannot speak highly enough of the staff in the Eden wing.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Gilmerton Care Home

Thank you, Rita, for sharing your experience of Gilmerton Care Home. We are truly grateful for the kind words and allowing us to be part of your you and your husbands lives. Our priority is the care and wellbeing of every resident within our care and your feedback echos these values. Its feedback like yours which really inspires and motivates us to do even more. Thank you once again for the wonderful feedback.


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Current Review Score: 9.7 (9.740)

Overview of Review Score

The Review Score of 9.7 (9.740) out of 10 for Gilmerton Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 28 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.740 for Gilmerton Care Home is calculated as follows: ( (252 Excellents x 5) + (72 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 331 Ratings = 4.74

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Gilmerton Care Home is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 28 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 29 May 2024

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Good

(4)
How good is our staff team? Very good

(5)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

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Awards / Recognitions (2)

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Meet the Team (1)

Victoria

Victoria Mitrea

Job Title: Home Manager

Victoria is a dedicated and qualified registered nurse with an SVQ 4 in Care Service Leadership & Management, as well as holding certifications in First Aid and Safeguarding Adults.


Since starting her career in the UK, Victoria has advanced from Care Assistant to Registered Nurse, where she mentored nursing students and coached newly qualified nurses, before being promoted to Deputy Home Manager.


Outside of work, Victoria finds peace and fulfilment in gardening and enjoys reading books on leadership and care strategies to remain informed and inspired. Spending time with extended family is also important for Victoria.
Victoria's biggest achievement is building a new life in the UK at 39, despite limited English, to help her daughter pursue a dream of becoming a lawyer.
‘’Finding the right care home is an important decision, and it’s essential to choose a place where you or your loved one will feel safe, valued, and cared for’’