Visitors are welcome at any time.
Parking on site
Thimbleby Court Care Home has a Review Score of 9.6 (9.564) out of 10, based on 9 reviews in the last 2 years. Over all time Thimbleby Court Care Home has 9 reviews.
Review from Dawn W (Daughter of Resident) published on 16 October 2024
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Reply from Hazel Whittaker, Registered Manager at Thimbleby Court Care Home
Thank you for a positive review, it is a pleasure to care for your mum.
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Review from K F (Daughter of Resident) published on 27 August 2024
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Reply from Hazel Whittaker, Registered Manager at Thimbleby Court Care Home
Thank you for your kind review and your confidence in the team.
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Review from J T (Son of Resident) published on 25 June 2024
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Reply from Hazel Whittaker, Registered Manager at Thimbleby Court Care Home
Thank you for a lovely review it is most appreciated by the staff.
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Review from J G (Next of Kin) published on 19 June 2024
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Reply from Hazel Whittaker, Registered Manager at Thimbleby Court Care Home
Thank you for a lovely review it is much appreciated by the team
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Review from Iain M (Husband of Resident) published on 7 June 2024
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Reply from Hazel Whittaker, Registered Manager at Thimbleby Court Care Home
Thank you for the lovely review, it is a pleasure to care for your wife and thank you for the support you give to the home.
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Review from Ricky A (Son of Resident) published on 21 May 2024
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Reply from Hazel Whittaker, Registered Manager at Thimbleby Court Care Home
Thank you for a lovely review it was a pleasure to look after your dad
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Review from Barbara L (Wife of Resident) published on 20 June 2023
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Reply from Tatenda Munzara, Marketing Coordinator at Thimbleby Court Care Home
We are incredibly glad to hear that your quest has come to an end and your husband can call Thimbleby Court home.
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Review from Andrea D (Daughter of Resident) published on 26 May 2023
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Reply from Tatenda, Marketing Coordinator at Thimbleby Court Care Home
We are so pleased that you've had a positive experience with us, thus far, and we look forward to providing your dad with the best care and giving you peace of mind.
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Review from D G (Resident) published on 14 April 2023
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The Review Score of 9.6 (9.564) out of 10 for Thimbleby Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 9 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.7 out of 5 from 9 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.888 for Thimbleby Court Care Home is calculated as follows: ( (96 Excellents x 5) + (10 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 107 Ratings = 4.888
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.676 Points relating to the number of positive Reviews for Thimbleby Court Care Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 58 registered maximum number of service users is 11.6. 9 Positive Reviews ÷ 11.6 = 0.776
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Registered Home Manager
Joined: 2018
Hazel has 35 years of clinical experience as a registered nurse and has been a care home manager since 2003. Hazel is passionate about the care of the elderly and has served with Glenholme since 2018.
Hazel and her team staff have undergone extensive checks prior to employment to ensure that they have the skills and qualities we require when working with older and vulnerable people. They are trained in moving & handling, health & safety, food hygiene, basic first aid, abuse awareness (safeguarding), administering medicine, infection control and the care certificate as well as other bespoke training as required.