Glenvale Park

1 Juniper Grove, Wellingborough NN8 6AD
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9.9 107 Reviews
  • Glenvale Park, Wellingborough
Glenvale Park is located in Wellingborough and provides friendly and comfortable residential and dementia care for up to 66 residents in single rooms, each with en suite wet room facilities. The home is located in a quiet residential area whilst being close to transport links and local amenities and attractions.

Glenvale Park continues to welcome new residents for residential and residential dementia care. The dedicated care team gets to know each resident, working with them and their loved ones to create detailed care plans so that their needs are always met. Colleagues provide individual and compassionate care by getting to know each individual and building strong relationships with them and their loved ones.

Residents living with dementia receive quality dementia care, provided by colleagues who are fully trained, to ensure their approach is the best for residents living with dementia.

Glenvale Park is operated by Anchor. Anchor is England’s largest provider of housing and care for those over 55 years of age and have more than 60 years of experience as a not-for-profit provider of services to older people. Anchor reinvests the money made into their retirement properties and care homes, to continually raise standards to provide a high-quality service to surpass the customer’s expectations.

Care Provided by Glenvale Park

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 66 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Carley Calder (Home Manager)
  • Admission Criteria
    • Please contact Glenvale Park directly with your enquiry.
    • Ages 65+
  • Room Information
    • Single Rooms (66)
    • Single Rooms with ensuite Wet Room (66)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2022
    • Last Refurbishment: 2022

Funding & Fees Guide for Glenvale Park

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,309
    • Self-Funded Residential Dementia Care from £1,309
    • RESPITE Self-Funded Residential Care from £1,309
    • RESPITE Self-Funded Residential Dementia Care from £1,309
  • Fees include all care and facilities plus extras such as hairdressing, chiropody and trips. Please contact Glenvale Park directly for more information regarding our fees.


  • (these prices are only a guideline, please contact Glenvale Park to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Visitors welcome at Glenvale Park.


  • Parking
  • Glenvale Park has parking on site include some disabled parking spaces.


Total of 107, showing 1-20
9.9

Glenvale Park has a Review Score of 9.9 (9.874) out of 10, based on 62 reviews in the last 2 years. Over all time Glenvale Park has 107 reviews.

Overall Experience

  • 101
  • 4
  • 2
  • 0
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Date Published

107
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Overall Experience  Overall Experience 5.0 out of 5

My sister has improved so much since she came to Glenvale care home.They are always doing so many different activities with them.The staff are very caring.

Reply from Carley Calder, Manager at Glenvale Park

Thank you for taking the time to review Glenvale Park and we are pleased that you rate our overall experience as excellent. It's wonderful to see your feedback, which I will pass on. We're pleased that your sister has improved since coming to live at Glenvale Park. Our team are recruited not only for their ability to provide great care but also for their personal qualities such as warmth, empathy and kindness.


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Overall Experience  Overall Experience 5.0 out of 5

My grandma has been resident for the last 7 months and she is looked after very well. The food and entertainment provided is excellent.

Reply from Carley Calder, Manager at Glenvale Park

Thank you for taking the time to review Glenvale Park and we are pleased you rate our activities as excellent. We always appreciate feedback and your comments are lovely to read. It's our pleasure to care for your Grandma and it's wonderful to know she's happy living at Glenvale Park.


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Overall Experience  Overall Experience 4.0 out of 5

Very pleased with running of Genvale nice staff very helpfull.

Reply from Carley Calder, Manager at Glenvale Park

Thank you for taking the time to review Glenvale Park and we are pleased that you rate our facilities as very good. We aim to provide the best care and support for our residents and I will pass you kind compliments to my team.


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Overall Experience  Overall Experience 5.0 out of 5

The care my dad has received is second to none! Such kind and caring people nothing to to much trouble. I would highly recommend Glenvale care home to anyone who needs to be cared for.

Reply from Carley Calder, Manager at Glenvale Park

Thank you for taking the time to review Glenvale Park and we are pleased to see you rate our home as excellent in all areas. I will pass your kind compliments on to my team. It's our pleasure to care for your Dad and we are pleased to see you would recommend Glenvale Park.


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Overall Experience  Overall Experience 5.0 out of 5

I came to visit my nanny after xmas & New Year and was very pleased to see how happy she was. She had had a wonderful time over the festive period with lots of visitors and gifts and good food a special xmas lunch. She was happy and looked lovely in clean clothes and she'd had her done. He room is always
spotlessly clean and tidy. The care team are incredible, nothing it too much trouble.

Reply from Carley Calder, Manager at Glenvale Park

Thank you for taking the time to review Glenvale Park and it's lovely to see that you rate our home as excellent in all areas. It's wonderful for myself and my team to receive such positive feedback. We aim to celebrate special occasions with our residents and their loved ones. My team strive to provide the best care for everyone living at Glenvale Park.


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Overall Experience  Overall Experience 5.0 out of 5

My friend is very happy to be here as she told the whole family how well she is looked after by the staff. The staff is friendly, and consider the residents' needs. They are professionals who care. The food choice is great. It is like being in a 4 stars hotel, with a smile.

Reply from Carley Calder, Manager at Glenvale Park

Thank you for taking the time to review Glenvale Park and we are pleased that you rate our overall experience as excellent. We really appreciate your lovely feedback, which I will also pass to my team. We're proud of the high standard of personally tailored care that Glenvale Park provides, which is complemented by our luxurious environment.


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Overall Experience  Overall Experience 5.0 out of 5

The Glenvale Care Home is an excellent facility. I immediately felt that we had made the right decision. The staff work as a team. They work hard to ensure my relative is safe, clean, fed, entertained and happy. Above all my relative loves it here.

Reply from Carley Calder, Manager at Glenvale Park

Thank you for taking the time to review Glenvale Park and we are pleased that you rate our staff as excellent. It's wonderful to read you kind feedback which I will pass onto our team. We know that looking for care is not always easy, so our team aim to provide peace of mind. It's lovely to know that your loved one is happy living at Glenvale Park.


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Overall Experience  Overall Experience 5.0 out of 5

Love every moment in Grenvale. Staff so helpful. Smile all the time + very pleasant.

Reply from Carley Calder, Manager at Glenvale Park

Thank you for taking the time to review Glenvale Park and it's lovely to see that you rate our care home as excellent in all areas. Your feedback is appreciated and I will ensure my team are aware. We're pleased you enjoy visiting where we enjoy welcoming visitors as part of day-to-day life.


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Overall Experience  Overall Experience 4.0 out of 5

I visited my friend today, she was in her room and said she felt tired and cold.
The room was well decorated and clean, as was the bathroom.
The food looked well presented and fresh. Drinks readily available.
Staff very friendly and helpful, always welcoming.

Reply from Carley Calder, Manager at Glenvale Park

Thank you for taking the time to review Glenvale Park and we are pleased that you rate our care/support as excellent. We really appreciate your kind comments, which I'll pass onto my team. We're very pleased that your friend is happy living at Glenvale Park and that you're happy with the standard of food and our rooms. Each of our bedrooms have a thermostat which can be adjusted to the preferred temperature. Our colleagues are always happy to support with our residents welfare.


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Overall Experience  Overall Experience 3.0 out of 5

Care is good as this is not an easy job. One thing I can't seem to get done is my husband's catheter. His night bag when taken off in the morning is not rinsed and left on the floor. His leg bag or any should only be on and changed after a week, it was not. Leg straps are 3, one at the top, next under
his knee the other holding the urine bag to his ankle. The straps are not in use. One day he only had a knee strap leaving the urine bag loose and no top strap and no disposable pants on.

Reply from Laura White, Manager at Glenvale Park

Thank you for your review. We take all feedback and concerns very seriously at Glenvale Park, where the well-being and safety of our residents are our priority. I am sorry to see that you were not satisfied with the care received at our home. Our internal complaints process is being followed and a reference to appropriate external agencies has been made.


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Overall Experience  Overall Experience 5.0 out of 5

My friend moved here at the end of October, already we can see an improvement in her. She's eating better and seems so much happier. Beautiful room, modern and comfortable. The staff are so friendly and helpful. They treat her so well and interact and involve her. Sad that my friend needs to use a care
home but at least I know that here she is safe and cared for.

Reply from Carley Calder, Manager at Glenvale Park

Thank you for taking the time to review Glenvale Park and we are pleased that you rate our staff as excellent. We really appreciate your lovely feedback and I'll make sure my team are aware of this. We're very pleased that your friend is happy living at Glenvale Park and that we have helped to improve her quality of life. We aim to provide the best all-round care to all our residents and we are also here to support loved ones.


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Overall Experience  Overall Experience 5.0 out of 5

My sister-in-law has been extremely well looked after at Glenvale Park. Every member of the staff has been wonderfully attentive and respectful in their dealings with her. They could not have been more caring if she had been a family member. Glenvale Park has definitely been the best choice of residence
for her.

Reply from Carley Calder, Manager at Glenvale Park

Thank you for taking the time to review Glenvale Park and we are pleased that you rate all areas of our home as excellent. It's wonderful to read your kind words regarding my team and I will pass this on to them. All our colleagues are selected for being warm and friendly, as well as for their passion to provide the best care. We're pleased to have your sister-in-law living at Glenvale Park.


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Overall Experience  Overall Experience 5.0 out of 5

Our family have been so happy with the care and attention they provide for my grandma. I love the regular entertainment, hospitality and friendliness of the staff. The home is like home from home, comfortable, clean, spacious and with multiple places to sit and relax. They have a cinema room, library,
bar and a hairdressers. We love this home for our Nan and have complete peace of mind that she is being cared for in the best way. Thank you to all the staff.

Reply from Carley Calder, Manager at Glenvale Park

Thank you for taking the time to review Glenvale Park and we are pleased that you rate our facilities as excellent. Your feedback regarding our team and colleagues is much appreciated. It's lovely to know you have peace of mind and your Grandma feels at home in our care. We're proud of Glenvale Parks' facilities and the care we provide.


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Overall Experience  Overall Experience 5.0 out of 5

Since my mother has been at this care home she has had the best treatment possible. I feel that she is in a safe place she is well looked after and her days are filled with different activities which really helps her. Her room she likes and feels like it's her home. Which is really pleasing because
it means she is content and comfortable.

Reply from Carley Calder, Manager at Glenvale Park

Thank you for taking the time to review Glenvale Park and we are pleased that you rate all areas of our home as excellent. Thank you for your kind comments regarding our team. I will ensure that this feedback is passed on. We're pleased that your Mother enjoys our activities and that she feels content. We aim to support our residents to live life as they wish, as Glenvale Park is their home.


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Overall Experience  Overall Experience 5.0 out of 5

We have been delighted with the care given to our mother. Not only have her physical needs been met, but they have looked after and massively met her emotional and well-being needs.
Glenvale Park is not a care home but a family.
My mother is respected and loved. That is all we wanted for her.

Reply from Carley Calder, Manager at Glenvale Park

Thank you for taking the time to review Glenvale Park and we are pleased that you rate all areas of our home as excellent. Thank you for your lovely feedback regarding colleagues at Glenvale Park, which I will pass on. Glenvale Park is our residents' home and we aim to ensure that the day-to-day life for each of our residents is as they wish. We care for all of our residents as individuals and also provide support to loved ones as needed.


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Overall Experience  Overall Experience 5.0 out of 5

We were impressed from our first visit at the home, its facilities and more importantly the staff. Every staff member we have met has been kind and positive, especially given my relative's complex issues. I feel welcomed and nothing is too much trouble. Monir issues with the room but we know the family
member is safe and well cared for which is so important to us.

Reply from Carley Calder, Manager at Glenvale Park

Thank you for taking the time to review Glenvale Park and we are pleased that you rate our care/ support as excellent. Your kind comments regarding colleagues at Glenvale Park are appreciated. We aim to support prospective residents and their families from the first time they contact us and we're always happy to discuss all aspects of our care.


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Overall Experience  Overall Experience 5.0 out of 5

My father has received excellent care. The staff are caring and friendly, they deal with his problems with a smile and kind words.
He has now started to get involved with activities thanks to the staff encouraging him.

Reply from Carley Calder, Manager at Glenvale Park

Thank you for taking the time to review Glenvale Park and we are pleased that you rate our overall experience as excellent. I will ensure that our team are aware of your lovely feedback. We're pleased your Father is happy living with us. We're glad your Father is getting involved with our activities, which are arranged with our residents' input and we're always happy to look at any new suggestions.


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Overall Experience  Overall Experience 5.0 out of 5

My mum has been there nearly 18 months now and she has enjoyed every day. At the moment we cannot get in to visit but she is so happy she says not to worry. The team there do a first-class job, and this has been every day since day one. I may need to book my place there! If anyone is thinking of a member
of their family needing a care home Glenvale Park is top notch.

Reply from Carley Calder, Home Manager at Glenvale Park

Well this has made me smile! Thank you so much for your kind words. It is wonderful to know that Mum is so comfortable here, and enjoys living at Glenvale, we enjoy having her here. I shall read your review to my team, I have no doubt that it will make them smile too.


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Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Glenvale Park on the 15th of January 2024. The moving from hospital to Glenvale was handled brilliantly by Glenvale staff who have made my mum very happy and settled. Whenever I have visited Mum, the staff have been very welcoming. The premises are kept beautifully and the residents
all appear happy and settled. My mum, although very old, has settled in and made new friends very quickly. Thank you all for all of your hard work and support.

Reply from Carley Calder, Home Manager at Glenvale Park

Thank you so much for this lovely review. It is nice to know that you are so happy with our service.


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Overall Experience  Overall Experience 5.0 out of 5

I have been visiting my friend since you opened almost two years ago. The standard of care is excellent, and the home is so welcoming to everyone. The staff are lovely and feel like family.

Reply from Carley Calder, Home Manager at Glenvale Park

Thank you so much for your wonderful feedback. We aim to provide the very best care and reviews such as this, let us know that we are on the right track.


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Current Review Score: 9.9 (9.874)

Overview of Review Score

The Review Score of 9.9 (9.874) out of 10 for Glenvale Park is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 62 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 60 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.874 for Glenvale Park is calculated as follows: ( (657 Excellents x 5) + (61 Goods x 4) + (14 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 733 Ratings = 4.874

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Glenvale Park is based on 60 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 60 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 15 Feb 2024

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

3 Bed Vacancies

posted 03 Mar 2025

We currently have three vacancies for care. Please contact Glenvale Park for further details.


Awards / Recognitions (2)

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Meet the Team (2)

Carley

Carley Calder

Job Title: Home Manager

Joined: 2023

My Name Is Carley and I am the new home manager at Glenvale Park Care Home in Wellingborough, I am delighted to have been offered the opportunity to manage such a wonderful home with such a dedicated team.
I have been working within the care industry for around 16 years and it feels like my passion for health and social care has been with me from a very young age.


Over the years I have taken on a variety of roles, eventually working my way up to home manager, a role that I have been in for the past 4 years here at Anchor.
I am extremely excited to be starting my journey at Glenvale Park, it is a home with a great reputation for outstanding care and compassion. I’m really looking forward to getting to know all of the wonderful residents and their families and working with this fabulous team.


Kelly

Kelly Etherington

Job Title: Administrator

Joined: 2020

I began my career as an office junior at the age of 15 and have worked as an administrator for nearly 30 years, have completed an NVQ full apprenticeship in business and administration.


My journey with Anchor began at Timken Grange where I held the position of business support manager, eventually transferring to head office as an accounts payable specialist.


When Glenvale Park opened in April 2022 I was delighted to be offered the position of front-of-house manager, where I have been involved with the commissioning of the new home and have enjoyed welcoming our new residents.


I have 2 children and 1 grandchild, I've been married for almost 27 years. I love eating out and going on holidays, and I love spending time with my 6 cats/kittens (2 adults + 1 mum and her 3 kittens).


Frequently Asked Questions about Glenvale Park

What types of Care is Glenvale Park registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Glenvale Park provide?

Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Glenvale Park have?

There are 66 Single Rooms.

What are the Facilities & Services at Glenvale Park?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Glenvale Park to the centre of Wellingborough?

0.4 mile(s) as the crow flies, distance by road may be significantly further.