Glenvale Park

1 Juniper Grove, Wellingborough NN8 6AD
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9.9 107 Reviews
  • Glenvale Park, Wellingborough
Glenvale Park is located in Wellingborough and provides friendly and comfortable residential and dementia care for up to 66 residents in single rooms, each with en suite wet room facilities. The home is located in a quiet residential area whilst being close to transport links and local amenities and attractions.

Glenvale Park continues to welcome new residents for residential and residential dementia care. The dedicated care team gets to know each resident, working with them and their loved ones to create detailed care plans so that their needs are always met. Colleagues provide individual and compassionate care by getting to know each individual and building strong relationships with them and their loved ones.

Residents living with dementia receive quality dementia care, provided by colleagues who are fully trained, to ensure their approach is the best for residents living with dementia.

Glenvale Park is operated by Anchor. Anchor is England’s largest provider of housing and care for those over 55 years of age and have more than 60 years of experience as a not-for-profit provider of services to older people. Anchor reinvests the money made into their retirement properties and care homes, to continually raise standards to provide a high-quality service to surpass the customer’s expectations.

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Care Provided by Glenvale Park

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 66 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Carley Calder (Home Manager)
  • Admission Criteria
    • Please contact Glenvale Park directly with your enquiry.
    • Ages 65+
  • Room Information
    • Single Rooms (66)
    • Single Rooms with ensuite Wet Room (66)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2022
    • Last Refurbishment: 2022

Funding & Fees Guide for Glenvale Park

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,309
    • Self-Funded Residential Dementia Care from £1,309
    • RESPITE Self-Funded Residential Care from £1,309
    • RESPITE Self-Funded Residential Dementia Care from £1,309

  • Fees include all care and facilities plus extras such as hairdressing, chiropody and trips. Please contact Glenvale Park directly for more information regarding our fees.
  • (these prices are only a guideline, please contact Glenvale Park to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome at Glenvale Park.


  • Parking

  • Glenvale Park has parking on site include some disabled parking spaces.


Glenvale Park Reviews (107)

Total of 107, showing 21-40
9.9

Glenvale Park has a Review Score of 9.9 (9.874) out of 10, based on 62 reviews in the last 2 years. Over all time Glenvale Park has 107 reviews.

Overall Experience

  • 101
  • 4
  • 2
  • 0
  • 0

Date Published

107
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Review from Martin G (Son of Resident) published on 26 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has been a resident at Glenvale Park for almost 18 months now. During that time he has been cared for very well. The staff and management have always been kind, polite and most willing to meet my father's needs. Being a newly built home, the rooms are well fitted out and to a good standard.
The bathroom is spacious which is ideal for my father who is a wheelchair user. Overall, food and drink is good quality.

Reply from Carley Calder, Home Manager at Glenvale Park

Thank you for your feedback, it makes us happy to know that you are satisfied with the service provided and that you think so highly of our home.


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Review from B A (Friend of Resident) published on 9 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care. Very impressed with all staff.

Reply from Carley Calder, Home Manager at Glenvale Park

Thank you for taking the time to review our home. It is lovely to hear that you are so impressed with the service that we provide.


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Review from Jon L (Son of Resident) published on 31 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Glenvale Park are fantastic. Nothing is too much effort for the residents. Visitors are always warmly welcomed. My dad has settled in well and has excellent relationships with his carers and other residents. Keep up the great work everybody!

Reply from Carley Calder, Home Manager at Glenvale Park

Thank you for your kind words, I will share your feedback with my team, it is lovely to hear that you hold them in such high regard.


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Review from Paul A (Friend of Resident) published on 31 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We moved a friend to Glenvale Park as he could no longer cope on his own at home and he enjoyed his new home from the day he moved in.

Reply from Carley Calder, Home Manager at Glenvale Park

Thank you for taking the time to share your feedback. It is always lovely to see our residents settle in and make friends, it is even nicer when this happens so quickly.


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Review from T D (Cousin of Resident) published on 25 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home has been excellent. Since discharge from hospital, the carers helped get my cousin back on his feet. The carers are patient and willing to spend time with him.

Reply from Carley Calder, Home Manager at Glenvale Park

Thank you for this wonderful review, we appreciate your feedback. It is always a pleasure for us to be able to help people to feel better and regain their health. It is nice to know that you value our service.


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Review from R F (Son of Resident) published on 24 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good rooms, excellent care staff, kept clean in all areas.
Menus not for everyone, but it must be difficult to cater for every taste.
Senior team very helpful and caring.
Mum does not use the facilities, but the opportunities to interact seem very good.

Reply from Carley Calder, Home Manager at Glenvale Park

Thank you so much for taking the time to share your feedback with us. I am happy to hear that you are pleased with the standard of care and the kindness shown by my team. We do understand that our residents have varying food tastes and we do provide alternative options for anyone who requires them. I would be happy to discuss this with you to ensure that Mum is happy with her meals.


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Review from M N (Daughter-in-law of Resident) published on 22 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Glenvale Park is great. Lots of activities to do, staff friendly and can't do enough for you. Facilities are fantastic.

Reply from Carley Calder, Home Manager at Glenvale Park

Thank you for your feedback, we are so pleased to hear that you are happy with the service provided by myself and my team.


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Review from Staci N (Granddaughter of Resident) published on 22 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first initial tour, to my nan's moving-in day for her respite visit, everything has been perfect. Nothing is too much trouble for all the staff. My nan's respite stay was so successful we have now chosen for her to be a permanent resident. First-class service from all involved in running the
home.

Reply from Carley Calder, Home Manager at Glenvale Park

Thank you for your wonderful feedback, we are delighted that Nan will be staying permanently, we love having here around. Thank you for choosing us and for taking the time to share your views with us.


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Review from Pamela K (Respite Resident) published on 17 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff, very good, will help with anything, all day and all night.

Reply from Carley Calder, Home Manager at Glenvale Park

Thank you for your feedback, I am delighted to hear that you are happy with the service provided by my team, I shall let them know.


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Review from Karen T (Friend of Resident) published on 16 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

She was really happy here, lovely staff.
Lots to do, just couldn't do enough for her. She would love to return again.

Reply from Carley Calder, Home Manager at Glenvale Park

Thank you so much for your kind words, we too would love to see you all again.


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Review from Prospero G (Son of Resident) published on 13 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am always greeted with a smile from the staff and before I see my mother one of the staff will always give me an update on my mother's condition. Nothing is too much trouble when I visit and ask for anything. I always find all of the staff to be friendly and I find myself on first-name terms with
them all. They are a huge credit to the home!

Reply from Carley Calder, Home Manager at Glenvale Park

Thank you so much for your lovely feedback. I am extremely proud of my team and it is wonderful for them to get the recognition that they deserve.


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Review from Jacqueline R (Daughter-in-law of Resident) published on 30 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every visit is welcomed by staff. They are always friendly and helpful. We get good feedback as to the health and wellbeing of my mother-in-law. She seems very happy on each visit and has high praise for her care. Her room is clean and well kept and she enjoys the mementos she has in there. We are able
to take her out for meals on occasion.

Reply from Paul Bundyford, Home Manager at Glenvale Park

Thank you for sharing your feedback. I am proud of my team and delighted that you are impressed with the care and compassion that they provide.


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Review from Louise B (Daughter of Resident) published on 29 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot speak highly enough of Glenvale Park. My father was cared for, before he passed away, at Glenvale for a short period of time. He was treated with dignity, respect and the care he received was to a very high standard. Nothing was too much trouble. We knew he was safe there. As a family we felt
we were also looked after and kept up to date every step of the way. My mother is also a resident at the moment and being very well cared for.

Reply from Paul Bundyford, Home Manager at Glenvale Park

Thank you so much for your kind words, it was a pleasure to care your father and we are delighted to hear that you were happy with the care that we provided.


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Review from Sue M (Daughter of Resident) published on 21 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

While my father was safe and cared for by the staff at Glenvale I do not think that the package we were sold reflects the actual care that was received.
My father was left to his own devices and according to him never encouraged to join in with activities etc. He says the food was monotonous, cold
and of poor quality. Also not enough for him and he lost half a stone in 2 weeks.
It's only a little thing but my dad loves his daily paper and whilst this was promised on the tour he never actually got one and had to beg steal or borrow one every day. There were several other issues that all added up to us being dissatisfied.

Reply from Paul Bundyford, Manager at Glenvale Park

Thank you for taking the time to review Glenvale Park and we are sorry our high standards of care have not been met on this occasion. I will discuss your feedback regarding our food with our kitchen team, where our menus are prepared freshly on site each day, taking into account our residents preferences and dietary requirements. We always have alternative dishes to our menus available for residents to request. We encourage residents to participate in our daily, weekly and monthly activities, however we respect their wishes if they prefer not to take part. We apologise that there wasn't a personal newspaper ordered for your father, where we provide a range of newspapers and magazines for our residents. We will be in touch with you to discuss your concerns in more detail, to ensure these issues do not occur going forward.


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Review from Valerie B (Friend of Resident) published on 5 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very pleasant visit with our friend. Tea and biscuits under the pagoda in the sunshine was a real treat for residents and visitors alike. The staff really go the extra mile to keep everyone happy. Thank you.

Reply from Paul Bundyford, Home Manager at Glenvale Park

Thank you, we are so happy to hear that you enjoyed your visit and appreciate you taking the time to share your feedback with us.


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Review from Gaynor M (Daughter of Resident) published on 5 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the initial visit to my Mum's 10-day short stay as a permanent resident, the experience of Glenvale was exceptional. The management of the care home was excellent, with attentive and caring staff in all departments, who seemed genuine and trained to a high level. Being a new build, the layout and
design of the home was delightful - comfortable, clean and bright. The honour and love placed on my Mum in her 10-day stay will stay with me for a long time. Thank you.

Reply from Paul Bundyford, Home Manager at Glenvale Park

Thank you so much for taking the time to submit your review. We are delighted to hear that you were so happy with our service.


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Review from Elaine B (Great-Nephew of Resident) published on 3 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We found the staff are very friendly, helpful and caring.

Reply from Paul Bundyford, Home Manager at Glenvale Park

Thank you for your feedback, I shall pass your kind words on to my team.


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Review from P R (Friend of Resident) published on 7 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always welcome and friendly staff.

Reply from Rex Pudol, Home Manager at Glenvale Park

Thank you for your feedback, we appreciate your kind words.


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Review from Judy P (Daughter of Resident) published on 6 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent 2 weeks at Glenvale Park after a spell in hospital. The whole experience was wonderful - exceptional accommodation, fantastic staff and management. we were confident she was treated with care and respect at all times. Should her need become greater and she needs permanent care, this
is where she will come.

Reply from Rex Pudol, Home Manager at Glenvale Park

Thank you so much for your kind words, your feedback is appreciated.


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Review from Nila A (Friend of Resident) published on 4 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to see this home because one of my friends who I looked after needed to go into a home. We chose this home because we love everything about it and are very happy.

Reply from Rex Pudol, Home Manager at Glenvale Park

Thank you for your kind words, we are delighted that you chose us and that you are happy with our home.


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Current Review Score: 9.9 (9.874)

Overview of Review Score

The Review Score of 9.9 (9.874) out of 10 for Glenvale Park is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 62 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 60 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.874 for Glenvale Park is calculated as follows: ( (657 Excellents x 5) + (61 Goods x 4) + (14 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 733 Ratings = 4.874

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Glenvale Park is based on 60 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 60 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 15 Feb 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

3 Bed Vacancies

posted 03 Mar 2025

We currently have three vacancies for care. Please contact Glenvale Park for further details.


Awards / Recognitions (2)

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Meet the Team (2)

Carley

Carley Calder

Job Title: Home Manager

Joined: 2023

My Name Is Carley and I am the new home manager at Glenvale Park Care Home in Wellingborough, I am delighted to have been offered the opportunity to manage such a wonderful home with such a dedicated team.
I have been working within the care industry for around 16 years and it feels like my passion for health and social care has been with me from a very young age.


Over the years I have taken on a variety of roles, eventually working my way up to home manager, a role that I have been in for the past 4 years here at Anchor.
I am extremely excited to be starting my journey at Glenvale Park, it is a home with a great reputation for outstanding care and compassion. I’m really looking forward to getting to know all of the wonderful residents and their families and working with this fabulous team.


Kelly

Kelly Etherington

Job Title: Administrator

Joined: 2020

I began my career as an office junior at the age of 15 and have worked as an administrator for nearly 30 years, have completed an NVQ full apprenticeship in business and administration.


My journey with Anchor began at Timken Grange where I held the position of business support manager, eventually transferring to head office as an accounts payable specialist.


When Glenvale Park opened in April 2022 I was delighted to be offered the position of front-of-house manager, where I have been involved with the commissioning of the new home and have enjoyed welcoming our new residents.


I have 2 children and 1 grandchild, I've been married for almost 27 years. I love eating out and going on holidays, and I love spending time with my 6 cats/kittens (2 adults + 1 mum and her 3 kittens).