Goldhill House

6 Ashgate Road, Chesterfield S40 4AA
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9.6 23 Reviews
  • Goldhill House, Chesterfield

Care Provided by Goldhill House

  • Primary Care Categories
  • Detention Under Mental Health Act
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Younger Adults
  • Care Types Provided
  • Residential Care
  • For a maximum of 15 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Autism/ASD
  • Bipolar/Manic Depression
  • Challenging Behaviour/Psychosis
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Other Care Provided
  • Independent Living Training
  • Own GP if required

Good to Know

  • Person in charge
  • Sophia Francis (Registered Manager)
  • Admission Criteria
    • Admission should be before 2pm
    • Ages from 18 to 70
  • Room Information
    • Single Rooms (15)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (15)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2021
    • Last Refurbishment: 2024
    • Number of floors: 3

Funding & Fees Guide for Goldhill House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,470
    • RESPITE Self-Funded Residential Care from £1,470
  • (these prices are only a guideline, please contact Goldhill House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Goldhill house is open 24 hours a day. The team encourage visitors to visit between 9am-5pm. The doors are open Monday to Friday 9am - 5pm for unarranged visits.


  • Parking
  • Parking available on both sides of the building


Total of 23, showing 1-20
9.6

Goldhill House has a Review Score of 9.6 (9.566) out of 10, based on 7 reviews in the last 2 years. Over all time Goldhill House has 23 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

My good friend went to GoldHill for a couple of months of respite after she took quite poorly. The staff and the manager at GoldHill put so much effort into getting her back to her normal life. They helped her with her cooking and cleaning skills as well as getting her into all of the appointments that
she needed to get better. I honestly cant thank them enough for all their hard work. When she was feeling better the manager organised with the manager at Jubilee for her to slowly move back there. She has been doing ever so well since moving back to Jubilee and it's all because of the staff teams at both homes they do such a good Job. Its such a homely and welcoming environment and she really enjoyed her time there.

Reply from Sophia Francis, Registered Manager at Goldhill House

Thank you for your lovely review! We are delighted that your friend had a successful respite stay at Goldhill House and has returned to her flat at Jubilee House. The proximity of Goldhill House and Jubilee House is invaluable in providing clients with respite care, helping them avoid unnecessary hospital admissions. We wish her all the best in her recovery and look forward to supporting her journey with Aspire.


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Overall Experience  Overall Experience 5.0 out of 5

I have lived here at Goldhill for around 6 months, and in that time I feel my confidence has improved a lot and I am really happy with the support I receive. Initially, I was worried about moving into a new setting, however, all staff were welcoming and made me feel comfortable and safe. I feel safe
at Goldhill and the staff are friendly and make sure you are always involved in activities. I have made some new friends while living here and have been out into the community with my peers and staff for a friendly game of football.

Reply from Sophia Francis, Registered Manager at Goldhill House

Thank you for your lovely review. We are pleased to hear you feel safe at Goldhill House and enjoy the activities in place. We wish you all the best in your journey and recovery with Aspire Health and Care.


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Overall Experience  Overall Experience 5.0 out of 5

I feel this place has been really good for me. I feel I have a lot more freedom and independence since I moved in. Staff helped me get a voluntary job and I work four days a week. I like the outings to the seaside, arts and crafts, pampering and active hour. Goldhill is very clean and we all take part
in active hours where we all help clean. I enjoy this because it makes me proud of where I live and my home. My key worker helped me decorate my bedroom and she supports me with shopping. My key worker also took me on holiday for a weekend which I enjoyed. I like it here and I like the staff and management. They care for us. Thank you all.

Reply from wE, Registered Manager at Goldhill House

Thank you for your review regarding the care and support you are receiving at Goldhill House. We are pleased you are engaging with staff and taking part in activities. We wish you all the best in your recovery and journey with Aspire Health and Care.


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Overall Experience  Overall Experience 5.0 out of 5

I have been living at Goldhill House for a year and a half. The building is very clean, I get good cooked meals. The staff are friendly and professional. I like the manager she is supportive and fair. I enjoy the day trips to the seaside and going fishing with my key worker. I feel I have a lot of support
and I have had a lot of restrictions taken off me due to the progress I have made. I have managed to stay off drugs and have a supportive social worker and advocate. My goal is to step down to their supported living facility Jubilee House. I feel lucky to be at Goldhill House.

Reply from Sophia Francis, Registered Manager at Goldhill House

Thank you for your review regarding the care and support you are receiving at Goldhill House. With the progress you have made, you will soon achieve your goal to step down to supported living. Well done on your progress so far! We wish you all the best in your recovery and journey with Aspire Health and Care.


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Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care this home provides. My biggest compliment is the staff. They are caring and kind and go above and beyond always. I also want to compliment management on communication as they keep me informed of any changes or concerns. Goldhill House is always spotless when I visit. It's like
no one lives there! Thank you for everything you do.

Reply from Sophia Francis, Registered Manager at Goldhill House

Thank you for your lovely review regarding Goldhill House. We are pleased to hear your positive feedback regarding our communication with you. We understand the importance of respecting our client's wishes in terms of family involvement in their care and treatment. We have also shared your compliment with our staff team.


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Overall Experience  Overall Experience 4.0 out of 5

My brother resides at Goldwell House. He appears to be very happy and settled. I have no complaints regarding the care he gets. If he's happy I'm happy. The staff are very friendly and welcoming as well as the manager. I have regular contact with the home, and as yet everything has been great. My brother
has never complained to me about not being happy.

Reply from Sophia Francis, Registered Manager at Goldhill House

Thank you for your lovely review regarding the care and support your brother is receiving at Goldhill House. Thank you for your continued support. We wish your brother all the best in his recovery journey with us.


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Overall Experience  Overall Experience 5.0 out of 5

My niece has struggled with her mental health and substance misuse for years. It was always difficult to keep her occupied and for her to work towards achieving her goals. Goldhill House was suggested to us by a social worker we have known for years. I must say when we were invited to view the home
by the registered manager, it exceeded our expectations. The home was spotless, super clean and smelt lovely. The staff were so professional and registered manager was so warm and welcoming. Since my niece moved in she has gained so much independence, she can now cook, clean and take medication without help. We never thought as a family she would get here. I feel that Goldhill House is the best mental health rehabilitation facility in Chesterfield! The team at Goldhill House should be so proud.

Reply from Sophia Francis, Registered Manager at Goldhill House

Thank you so much for your kind words! We're thrilled to hear that you feel your niece is receiving the care and support she deserves. Your positive feedback and recommendation mean a lot to us. We truly appreciate you taking the time to share your experience!


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Overall Experience  Overall Experience 5.0 out of 5

I have been visiting Goldhill House for a long time now when I am booked in for shifts which I look forward to. Of all places I go to, Goldhill is by far the best. Every single staff member I have worked with at Goldhill cares about the clients, they all work together to help clients achieve their gaols.
It is true what they say, happy staff = happy clients because I have experienced this at Goldhill. Management is very supportive and involved. I would recommend Goldhill House to anyone looking for a mental health recovery placement or to work in a rewarding environment.

Reply from Sophia Francis, Registered Manager at Goldhill House

We couldn't agree more, Joan! Happy staff = happy clients. We are pleased to hear you feel our staff are caring and management is supportive. At Aspire we truly believe our staff are role models and play a vital role in helping our clients with their recovery.


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Overall Experience  Overall Experience 5.0 out of 5

I like it here. I have not been poorly with my mental health for a long time. I love it at Goldhill House; the staff are caring and know me very well. I love going out to town every day and going swimming with my key worker. The deputy manager has helped me buy tickets for a tribute concert at the theatre.
I am looking forward to going to this as they are my favourite band. I have also learnt how to cook and now prepare my meals without support. I would be unwell if I did not have support from the kind carers and management at Goldhill House. I am so grateful my brother and social worker found this placement for me. Thank you to every one of you.

Reply from Sophia Francis, Registered Manager at Goldhill House

Thank you for your review, we are pleased you are happy with the care and treatment you are receiving at Goldhill House. We will be with you all the way and wish you the best in your Aspire journey and recovery.


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Overall Experience  Overall Experience 5.0 out of 5

To all the staff and the manageress at Goldhill House. I just want to thank you for all the care and support you have given me since I moved in. You are all very hardworking and caring. Goldhill House is very clean and always smells nice. I have made some friends here, however, I also like to keep to
myself. I go out to the local shop most days and enjoy taking walks in the community. There are lots of activities in-house and staff plan trips out too. I also like the food we have and that we get to choose what we want to eat each day. I highly recommend Goldhill House.

Reply from Sophia Francis, Registered Manager at Goldhill House

Thank you for your lovely review regarding Goldhill House and the care and support you are receiving. We are pleased to hear you are happy with the progress you have made so far. We wish you all the best in your recovery and journey with Aspire.


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Overall Experience  Overall Experience 5.0 out of 5

I visit Goldhill House regularly to see my client as their advocate. Goldhill is such a wonderful home with very caring staff. It is always clean when I visit and the atmosphere feels calm and therapeutic. I am always greeted with a smile by staff or the manager and offered a cup of tea. The cakes that
clients bake with staff are very nice too and always on offer. My client seems very happy here and when I last visited my client was super pleased to have received a certificate as the "client of the week" to acknowledge all their hard work in achieving their goals, (the little things that count). I highly recommend Goldhill House. Keep up the good work all.

Reply from Sophia Francis, Registered Manager at Goldhill House

Thank you for your review regarding Goldhill House. I am pleased you receive a warm welcome each time you visit and are happy with the care being provided for your client. Our doors are always open when you wish to visit.


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Overall Experience  Overall Experience 5.0 out of 5

This is one of the most supportive placements I have known and the manager, who is also the manager for the service I am in now, is one of the most approachable, caring and dedicated people I know. All the clients who live here seem happy and settled.

Reply from Sophia Francis, Registered Manager at Goldhill House

Thank you for your lovely review. It makes us so proud to know that you feel management is supportive and caring and our clients are happy. I am pleased to hear your journey with Aspire has been very positive. We wish you all the best in your recovery.


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Overall Experience  Overall Experience 5.0 out of 5

I am very happy to be living here, the staff are always here to help. I feel part of the group now I have settled in. I can't praise enough how well things are going. The manager is very polite and takes the time to speak to me to make sure I have settled in well.

Reply from Sophia Francis, Registered Manager at Goldhill House

Thank you for your lovely review regarding the care and support you are receiving so far. At Aspire we believe all staff including management play a vital role in helping our clients recover. We wish you all the best in your recovery and journey with Aspire.


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Overall Experience  Overall Experience 5.0 out of 5

I enjoy staying at Goldhill House Care Home because I talk to my friends and spend time with them in communal areas, we also get to go out on activities together but not only that, I can go out independently when I feel like it using my fob key. I get on well with staff and I feel I am supported by
them and they also encourage independence and management ensures the house is organised and kept clean and tidy. Staff will support and guide me in ensuring my room is clean and tidy, helping me maintain my independence. The new sensory garden is very relaxing and creates a nice atmosphere. We have a lot of group activities in the day and at night. I attend college on weekdays and it is so nice to know I can join the nighttime baking club with others. During the summer holidays, staff organised a trip to the zoo which I attended. It was a fun activity and great day out. I recommend Goldhill to anyone needing support in gaining more independence. I feel part of the Goldhill family and appreciate my time here.

Reply from Sophia Francis, Registered Manager at Goldhill House

Thank you for your lovely review regarding the care and support you are receiving. We are happy to hear you have made some friends and that you are enjoying the activities we offer. It's great you continue to work with staff to gain more independence in your activities of daily living. We wish you all the best in your journey with Aspire.


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Overall Experience  Overall Experience 5.0 out of 5

All staff are friendly and knowledgeable, always have time for you and are ready to help and guide where required. Would recommend this facility and company if asked. Clients always seem happy and well cared for.

Reply from Sophia Francis, Registered Manager at Goldhill House

Thank you for your lovely review about Goldhill House staff and clients. We thrive on having our clients' needs and wishes met at the right time and in the right way.


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Overall Experience  Overall Experience 5.0 out of 5

I moved in at Goldhill House in May 2022. I don't really ask for too much. My freedom means a lot to me and the staff know and respect this. I go out every day to town and back and use my fob key when I leave and return. Staff involve and offer me to take part in activities at the house and day trips
although I am out most of the day and miss out on most of them. I like to attend the morning meeting at Goldhill so I know the plans for the day. Other than that I am no bother, but it's nice to know I have staff around me helping me look after my health and become more independent so that I can eventually move into my own bungalow. I don't really want to take up employment, I want to enjoy my retirement and learn new skills that will help me live safely and independently. I am happy living here and appreciate all the support I am getting.

Reply from Sophia Francis, Registered Manager at Goldhill House

Thank you for your lovely review regarding the care and support you are receiving at Goldhill House. We believe in keeping our clients involved in all we do, regardless of their preferences on how to spend their day. I am pleased to hear you continue to access the community daily as you wish and are receiving support with managing your healthcare needs. We wish you all the best in your Aspire recovery and journey.


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Overall Experience  Overall Experience 4.0 out of 5

My daughter has been in Goldhill House since April. There is always a settling in time where the home have to get to understand their new residents which can take time and involve all who support the individual. This time can be very stressful for parents as you worry so for your children especially
those with special needs and learning difficulties. However, once this time passed and the initial support from social care and us as parents for our daughter, Goldhill clearly see the areas of greatest need to enable them to support her. They are working very hard to help her meet her own goal of living independently. The manager and staff keep us advised of any new developments and ask us for support that our daughter may need from us. All staff at Goldhill are helpful and pass information and any requests reliably to each other which is very important to us. Thank you all at Goldhill for supporting our daughter.

Reply from Sophia Francis, Registered Manager at Goldhill House

Hi Deborah


Thank you for your lovely response regarding the care and support your daughter is receiving. I will share this with our team. We work hard to support our clients reach their goals and understand how this can be challenging for families too. We wish your daughter all the best in her journey with Aspire.


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Overall Experience  Overall Experience 5.0 out of 5

I've lived here since last year. I like the boss lady and the secretary. The people who support me are very good and nice to me. I enjoy most of the food and the activities that are on every day. I have made friends here.

Reply from Sophia Francis, Registered Manager at Goldhill House

Thank you for your review. It is great to hear you are happy living at Goldhill and that you have made some friends. We hope you enjoy your journey with Aspire and that it helps you gain independence and achieve your goals.


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Overall Experience  Overall Experience 5.0 out of 5

Very caring and supportive team, very understanding of my brother's needs, he seems to have settled in and is very happy at this moment in time. Hopefully, this is a new start and beginning and they can continue to support his needs.

Reply from Sophia Francis, Registered Manager at Goldhill House

Hi Mark
Thank you for your lovely review regarding the care and support your brother is receiving. We are very happy to provide support for your brother and believe that he has settled in fantastically at Goldhill House. We believe in enabling all of our residents to become more independent and for us to do this by providing the best quality care possible. We wish your brother all the best in his Aspire recovery and journey!


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Overall Experience  Overall Experience 5.0 out of 5

We finally found the right place for my cousin to get the help he needs! My cousin looks so well since moving in here. He is eating well and is always smartly dressed. He has days when he struggles with his mental health however the staff know him so well and can recognise when he needs that extra support.
Staff are always happy and it just feels like such a lovely environment. Goldhill House is also very clean and there seems to be something happening for the clients each time we visit which is lovely to see as a lot of places do not do enough activities for people. Well done to you all for your amazing work!

Reply from Sophia Francis, Registered Manager at Goldhill House

Thank you for your review, it's great news you feel your cousin is receiving the care he needs. We aim to provide care that is client-focused and we believe the therapeutic environment we have at Goldhill House is a vital part of our client's recovery. We wish your cousin all the best in his Aspire recovery and journey!


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Current Review Score: 9.6 (9.566)

Overview of Review Score

The Review Score of 9.6 (9.566) out of 10 for Goldhill House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.866 for Goldhill House is calculated as follows: ( (72 Excellents x 5) + (9 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 82 Ratings = 4.866

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.7 Points relating to the number of positive Reviews for Goldhill House is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 15 registered maximum number of service users is 3, which has been reached with 7 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 17 Feb 2023

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Frequently Asked Questions about Goldhill House

What types of Care is Goldhill House registered for?

Older Person Care, Respite Care, Eating Disorders, Learning Disability, Mental Health Condition, Sensory Impairment, Detention Under Mental Health Act, Substance Misuse & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Goldhill House provide?

Independent Living Training & Own GP if required are other types of care provided.

How many Rooms does Goldhill House have?

There are 15 Single Rooms.

What are the Facilities & Services at Goldhill House?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Goldhill House to the centre of Chesterfield?

0.4 mile(s) as the crow flies, distance by road may be significantly further.