Please contact Goldsborough Manor for further information regarding fees.
The Home offers Person Centred Care and as such, respectfully request visiting is avoided at mealtimes. The home is open to visits at any other time.
Parking available onsite
Goldsborough Manor has a Review Score of 8.9 (8.853) out of 10, based on 5 reviews in the last 2 years. Over all time Goldsborough Manor has 5 reviews.
Review from K C (Friend of Resident) published on 30 January 2025
Submitted via Website •
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Reply from Lance Bosmans, Group Commissioning Manager at Goldsborough Manor
Thank you so much for your remarkable review. We, as a team, cannot thank you enough for the amazing comments. It has been our pleasure to welcome you and your loved one to our extended Goldsborough Manor Family.
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Review from Laura B (Resident) assisted by family/friend published on 28 January 2025
Submitted via Postal Card •
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Reply from Lance Bosmans, Group Commissioning Manager at Goldsborough Manor
Thank you so much for taking the time to share your wonderful feedback with us. We are delighted to hear that your respite experience at our care home has been so positive and that you have felt safe, supported, and cared for during your stay. From the entire team at Goldsborough Manor, we thank you for your review it truly does mean a lot.
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Review from L H (Granddaughter of Resident) published on 28 January 2025
Submitted via Postal Card •
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Reply from Lance Bosmans, Group Commissioning Manager at Goldsborough Manor
Thank you so much for taking the time to share your wonderful feedback with us. We truly appreciate your recommendation and kind words.
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Cleanliness
Treated with Dignity
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Value for Money
Review from Richie H (Friend of Resident) published on 24 January 2025
Submitted via Website •
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Reply from Lance Bosmans, Group Commissioning Manager at Goldsborough Manor
Thank you so much for your amazing review. We want to thank you for the wonderful comments. It has been our pleasure to welcome you and your loved one to our extended Goldsborough Manor Family.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jackie T (Wife of Resident) published on 24 January 2025
Submitted via Website •
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Reply from Lance Bosmans, Group Commissioning Manager at Goldsborough Manor
Thank you so much for your kind feedback. We truly appreciate you taking the time to share your experience with us. It's wonderful to hear that you are happy with the care and support provided at our home. It has been our pleasure having your husband here and welcoming you as a family to our Goldsborough Manor Family.
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Cleanliness
Treated with Dignity
Food & Drink
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Management
Safety / Security
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Value for Money
The Review Score of 8.9 (8.853) out of 10 for Goldsborough Manor is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 5 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.9 out of 5 from 5 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.950 for Goldsborough Manor is calculated as follows: ( (58 Excellents x 5) + (1 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 60 Ratings = 4.95
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.903 Points relating to the number of positive Reviews for Goldsborough Manor is based on 5 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4. 5 Positive Reviews ÷ 12.4 = 0.403
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Group Commissioning / Home Manager
Joined: 2021
Hi, my name is Lance Bosmans, I am the Group Commissioning / Home Manager here at the Goldsborough Manor, Initially, I trained in the hospitality industry as a General Manager of 4/5-star hotels in and around the southeast of England. I have worked in care and support for almost 19 years. Starting in Extra Care retirement villages and moving into premier care homes for large corporate companies.
I am privileged to have been working for Crown Care Group for nearly 4 years, we are a family-owned and operated business who are really passionate about the care and support we deliver to our residents. I have always strived to deliver a world-class service to the residents and staff within my care, ensuring they feel secure and well cared for in our beautiful care home in Strensall. I look forward to welcoming you to this outstanding property.
Job Title: Deputy Home Manager
Joined: 2024
Hello, my name is Nicola and qualified as a registered adult nurse in 2006, after completing a 3-year diploma course at the University of York. I worked as a nurse up until June 2024, when I made the decision to move from the NHS into a care home setting. I am now the deputy home manager at Goldsborough Manor and look forward to each and every day I come to work.
I had a varied career working as a nurse, from ward work at York Hospital to community nursing in a rural area, a urology specialist nurse and most recently a matron covering acute medicine. I went back to University in 2022 and completed a postgraduate nursing degree and was awarded a Bachelor of Science with 1st class honours.
I am passionate about person-centred and high-quality care. My experiences and knowledge as well as being research conscious, promote a safe environment for all.
Job Title: Business Administrator
Joined: 2024
Hi, I'm Helen the Business Administrator for Goldsborough Manor. I am new to Care but worked in administration for the past 15 years. I ensure the smooth running of the home's business activities, including admissions, HR and assisting the team. I am excited to be part of a dynamic team who are thoughtful and caring of others.
Job Title: Second Chef
Joined: 2024
Hi, I'm Petra and I am the Second Chef at Goldsborough Manor. I have been in the catering industry for over 30 years. I have a passion for nutrition and well-being and spent many years training and developing my skills. I am new to the care industry and applying my knowledge and skills to enhance the resident's lives.
Job Title: Hospitality Manager
Joined: 2024
Hi, I'm Nadine and I am the Hospitality manager at Goldsborough Manor. I am new to the Care Sector and I started at Crown Care in October. My previous role was a Hospitality Manager of a Monastery in the Heart of North Yorkshire where I opened and operated the Tea Room and the Visitors centre. I have always been in the Hotel Industry working my way up to where I am today.
Job Title: Lifestyle Manager
Joined: 2024
I have worked in the Care industry for more than 25 years. Most of that time has been involved with activities and the social aspect of delivery care.
I absolutely love my job, and getting to know my residents. Developing person-centred activities and events is what I enjoy most and I am looking forward to doing this at Goldsborough Manor.
Job Title: Senior Carer
Joined: 2024
My name is Helen, I am a Senior Carer at Goldsborough Manor. I have worked in the care for 33 years. I have also looked after my Parents and Grandparents growing up so I always knew I wanted to do care.
I have an End of Life care level 2 certificate and Health & Social care level 2 and 3 certificates. In 2019 I won the Regional British Carer Award, which I didn't expect to win as my care wasn't noticed and was a shock to me. I am very loving and passionate in the care I do. I like to go above and beyond looking after people who I care for and caring for them like I would care for my family at home. In the future, I would like to progress higher and continue what I do in my caring career.
Job Title: Senior Carer
Joined: 2024
My name is Leah and I am a Senior Care Assistant at Goldsborough Manor. I have worked in dementia care for the past 8 years. I have a real passion for looking after others and always like to go above and beyond for my residents. I won an award for my work during COVID. The Award was called "Beyond the Call of Duty". I look forward to continuing my career in care.
Job Title: Maintenance Operative
Joined: 2024
I am Roman I am the Maintenance Operative for Goldsborough Manor. Before the Maintenance roles, I was a Head Teacher of Art & Design, in the Art College and Academia of Fine Arts. In the United Kingdom, I have worked in general maintenance for 20 years since 2004. 20 years ago I worked in the biggest care home in West Yorkshire, Donisthorpe Hall. I started as the Maintenance manager but they asked me to use my artistic skills to design murals and art for the home. I created all the historical murals in the corridors of the home.
Job Title: Senior Carer
Joined: 2024
Hi, my name is Tracey Knight.
I am a Senior care assistant on nights here at Goldsborough Manor.
I have worked as a Care assistant for 11 years, and a relief Senior for 4 years.
I worked for 5 years on Memory Lane a dementia unit for Barchester.
I have also worked for North Yorkshire Council at an elderly person's home where I completed my Care certificate, Diploma in care level 2 and recently my level 3 lead adult carer apprenticeship.
I enjoy working as a team building trust and respectful relationships, and learning from each other's knowledge and skills to make a positive impact on individuals we care for.
I enjoy helping others making a difference to their lives and most of all seeing the person smile.
Promoting their independence, and choice and respecting their wishes to live a life how they choose, to feel happy, safe and well cared for.
Job Title: Head Housekeeper
Joined: 2024
Hi, I am Claire and I am the Head Housekeeper at Goldsborough Manor. This is my first time in the care industry but I have been working in Housekeeping for the past 12 years. I am small but mighty.
Job Title: Team Leader
Joined: 2024
Hi, I am Chris, I am a senior carer and I have worked in Dementia care and the Mental Health service for the last 8 years as a Senior Team Leader. I have also worked as a Phlebotomist.
In my previous life, I worked in the hospitality industry as a General Manager of Pubs & Restaurants in London. I am also a qualified Chef and a Men's Barber.
Job Title: Team Leader
Joined: 2024
My Name is Jo and I am a Senior Carer. I have worked in the care sector for just over 30 years working in the community & care home settings. I have previously worked as a nurse in training at York Hospital in the elderly care unit.
I am passionate about what I do and very kind and caring to our residents. I started at Goldsborough Manor this year and really looking forward to being part of a great team.
Job Title: Head Chef
Joined: 2024
Hi, I'm Matus and I am the Head Chef at Goldsborough Manor. I have 20 years of experience in the hospitality industry which was mostly done in Hotels. My key focus is on customer service and I mostly enjoy baking cakes and pastries, but have a love for savoury too. I like to spend time with the residents individually and find out their needs. I always try to go above and beyond to give my best. I try to create a welcoming and friendly environment in the kitchen and other departments. I am also very happy to help and assist others. I have always wanted to grow my knowledge and skills to give the residents a wide and diverse menu.