Goldwell Manor

Ashgate Road, Chesterfield S40 4AA
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9.9 46 Reviews
  • Goldwell Manor, Chesterfield
Goldwell Manor offers quality residential, respite and dementia in a home from home style atmosphere.

The home is comfortably decorated and you are surrounded by welcoming colour palettes for walls and soft furnishings, along with comfortable and supportive furniture to maintain that homely and personal feel.

There are 72 state-of-the-art bedrooms for residents to reside in, all of which are tastefully decorated and feature en-suite bathrooms, TVs with Freeview, Wi-Fi and much more. All of the rooms in Goldwell Manor also feature a call bell system, so someone is always on hand to help if it’s needed.

There are plenty of places to socialise throughout the home, from the spacious dining areas and lounges where residents can socialise with new friends, to the on-site cafe which is the perfect place to relax when friends and family visit. They've also got hairdressing facilities so residents can look and feel their best, and there’s lots of quiet spots around the home for relaxing, including areas with floor-to-ceiling windows, giving beautiful views of the outside areas.

Secure landscaped gardens surround the home, along with a sensory garden so residents and their visitors can sit and enjoy the surroundings.

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Care Provided by Goldwell Manor

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 72 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Karen Busby (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (72)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Goldwell Manor Reviews (46)

Total of 46, showing 41-46
9.9

Goldwell Manor has a Review Score of 9.9 (9.897) out of 10, based on 30 reviews in the last 2 years. Over all time Goldwell Manor has 46 reviews.

Overall Experience

  • 40
  • 6
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Date Published

46
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Review from Alison H (Daughter of Resident) published on 11 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum stayed here for about 3 weeks in respite care. She was very apprehensive in going into a home even for just this short amount of time as lived with me for many years. But her fears were soon eased and she loved it. The staff were brilliant friendly and helpful. The rooms were excellent she loved
the food and surroundings she only ever had lovely things to say about everyone and everything. Her views changed so much so she stated if she was to go into a home permanently then she wanted to go in here. Which for my mum was a really big breakthrough. However, it was never meant to be she has moved away to be with my brother. There was only ever one issue but this was dealt with promptly.

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Review from C S (Grandson of Resident) published on 9 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful staff decoration and ambience.

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Review from K W (Friend of Resident) published on 8 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is of a five-star standard. The manager made my friend's transfer from the hospital so smooth, it took away all the stress of the move for my friend and ourselves. He loves everything and everyone at the home. Again, a big thank you to the manager and all the staff.

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Review from Margaret B (Friend of Resident) published on 20 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is like a five-star hotel. Wonderful care and excellent staff. Beautiful rooms - the lounges are perfect. To have hairdressing facilities, a cinema and a bar area - perfect!

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Review from Claire M (Daughter of Resident) published on 6 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall, we are really happy with the service at Goldwell for our mum and dad. There have been some serious issues, however, they have been dealt with in a timely manner and always with the best intentions. The communication with the family throughout any issues has been outstanding.

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Review from Susan S (Sister of Resident) published on 6 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has been in Goldwell Manor for 3 weeks and 5 days. So far the staff have been wonderful and the food much better than his previous care home. At present, my brother is in a temporary room until his room downstairs is completed, which should be ready in the next week or so. The care home is
like a 5* hotel we are so pleased with everything so far.

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Current Review Score: 9.9 (9.897)

Overview of Review Score

The Review Score of 9.9 (9.897) out of 10 for Goldwell Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 30 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.897 for Goldwell Manor is calculated as follows: ( (326 Excellents x 5) + (29 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 359 Ratings = 4.897

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Goldwell Manor is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4, which has been reached with 30 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Meet the Team (1)

Karen

Karen Busby

Job Title: General Manager

Joined: 2022

Welcome to Goldwell Manor!


I started my career working in the hotel industry at every level, however, for the past 25 years I have worked within the care industry. I worked in various roles starting as a Care Assistant, Kitchen Manager to eventually a Registered Manager. In doing these roles, my passion grew for all areas within the care industry as each is equally crucial to the everyday lives of our residents. Through my time working in the care industry I also went on the journey of caring for my mother when she was diagnosed with dementia, until her end of life. This has enabled me to share my knowledge and support a team in providing quality well-being for every individual.