Bishops Manor

134 Jockey Road, Sutton Coldfield B73 5PP
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10 116 Reviews
Bishops Manor is a luxury care home offering residential, nursing and specialist dementia care in Birmingham. As well as spacious en-suite bedrooms, residents can enjoy a café, hair and beauty salon. Outside there is a wheelchair-friendly, secure sensory garden.

The home offers a variety of daily programmes and activities to entertain residents, and residents can also enjoy access to the Royal Sutton Coldfield Club bowling green. At Bishops Manor, the dedicated team are ready to help to create an individual care plan that’s tailored to each resident.

This luxury care home is set in a quiet residential area close to the heart of Sutton Coldfield and convenient for Birmingham, the wider West Midlands, and South Staffordshire.

They are proud to have been internally accredited with the evidence-based, person-centred Care Fit for VIPS.
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Care Provided by Bishops Manor

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 65 Service Users
  • Privately Owned
  • Other Care Provided
  • Palliative Care

Good to Know

  • Person in charge
  • Thomas Bampfield (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (65)
    • Single Rooms with ensuite Wet Room (65)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Bishops Manor

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,649
    • Self-Funded Residential Dementia Care from £1,749

  • Respite stays are subject to a 20% uplift on the prices shown above. Fees are subject to a pre-admission
    needs assessment which is required to fully understand the level of care and support required by each
    individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing
    Contribution (FNC) if you are eligible.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • In-house café with homemade cakes, and a variety of speciality teas and coffees
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.
  • (these prices are only a guideline, please contact Bishops Manor to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Bishops Manor Reviews (116)

Total of 116, showing 81-100
10

Bishops Manor has a Review Score of 10 (9.965) out of 10, based on 38 reviews in the last 2 years. Over all time Bishops Manor has 116 reviews.

Overall Experience

  • 110
  • 5
  • 1
  • 0
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Date Published

116
8
19
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Review from Phil A (Son of Resident) published on 5 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at Gracewell of Sutton Coldfield for two years ending in July 2019. Mum's care was excellent in every way, and my sister and I felt positively and sensitively included in all decisions, from our very first encounter, to mum's very last minutes. Mum's final days exemplified
everything that is great about this care home; always looking out for what we needed or mum needed; never overbearing, always ready to help - staff showed genuine love and commitment to Mum at all times. They also worked very well with the district care team.


This all applied not only to Mum but to the attitude of staff to every resident, many of whom we got to know over the two years Mum was there.


I am familiar with the standards used by the Care Quality Commission and I am amazed that Gracewell of Sutton Coldfield only has a rating of 'Good'. I think they should be rated as 'Outstanding' - they strive for and achieve excellent every day, in my opinion.


Reply from Sarah Diamond, General Manager at Bishops Manor

Firstly, please accept our sincere condolences for your recent loss and thank you for taking the time to share your experience of Gracewell of Sutton Coldfield – particularly at such a difficult time.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.


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Review from Darren M (Friend of Resident) published on 29 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When we viewed Gracewell for our friend in January 2018 we knew it was the place we wanted her to live, everything about it the rooms, the whole set up, the staff, the residents, it just felt right. We moved our friend in February 2018 and from the very first second, she was extremely well looked after,
cared for and loved. All staff are friendly and approachable, kind, loving and giving and this approach is extended to us as family members to. Sadly we lost our friend in April 2019 and the staff went above and beyond their duties and got us as a family through a difficult time. Thank you Gracewell "Family".

Reply from Sarah Diamond, General Manager at Bishops Manor

Firstly, please accept our sincere condolences for your recent loss and thank you for taking the time to share your experience of Gracewell of Sutton Coldfield – particularly at such a difficult time.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.


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Review from Neil S (Son-in-law of Resident) published on 19 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Father-in-law was a resident for approaching 2 years until his recent demise. He was very well cared for in this beautiful and well-equipped home. The staff were well trained, very caring and compassionate and treated him like part of their own family. They went out of their way to meet his needs
and wants with great patience and understanding. Although he didn't take much part, the events and activities provided were well received and seemed very popular with the residents. We were always given a warm welcome as we visited at all times of day and night and the lounge, bistro, gardens and children's room are excellent facilities for family times. We were especially touched by the great sensitivity and dignity the staff gave both him and us in his final days. We are very grateful for all the kindness and consideration shown by all the staff both to father-in-law and to all the family, including his often boisterous great-grandchildren.

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Review from Ann K (Daughter of Resident) published on 28 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Following the loss of my father seven years ago, my 90-year-old mum wanted to stay in her own home as “it’s where my memories are.” We abided by her wishes with care from my sister, myself and carers coming in daily until Mum took the decision herself 12 months ago at the age of 96; “it was time to
look at a Care Home”; not an easy decision. After looking at three, we arrived at Gracewell and were blown away by the friendliness of everyone, a true home from home family feeling, so much so the first room that Mum was shown she said; “this is where I want to stay, when can I move in?”
Thank you Gracewell, nothing is too much trouble, Mum is so happy, she loves it and even says she wishes she’d moved in as soon as Dad had passed away and not waited so long. She loves the staff, food, entertainment, her room, even the cat!
Thank you Gracewell, you’ve given us peace of mind. Mum is very well cared for and most importantly, extremely happy.

Reply from Marketing, Marketing at Bishops Manor

Thank you for taking the time to share your experience of Gracewell of Sutton Coldfield.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Sutton Coldfield Team


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Review from John S (Husband of Resident) published on 28 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a fantastic care/nursing home, every other care home should be as good as this. Fantastic, caring staff who are a credit to this organisation. Family members are also cared for with respect and consideration.

Reply from Marketing, Marketing at Bishops Manor

Thank you for taking the time to share your experience of Gracewell of Sutton Coldfield.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Sutton Coldfield Team


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Review from I P (Son of Resident) published on 7 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad moved in here after several months in a hospital. Although very poorly he settled in quickly and all the staff were first class. On his first full day the staff dressed as "Beatles - Sergent Pepper" and the next day a cabaret singer came in, both enjoyed by all.
Dad enjoyed the activities and
it was easy to interact with the staff.
My mom was very worried about my dad in a nursing home but straight away we knew it was the right place, where we could all visit including young grandchildren. The "Bistro" area in reception was ideal to socialise, which mum enjoyed too. Every member of staff was loving in care. Thank you so much.

Reply from Marketing, Marketing at Bishops Manor

Thank you for taking the time to share your experience of Gracewell of Sutton.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Sutton Team.


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Review from S B (Daughter of Resident) published on 21 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My elderly mother has been a resident at Gracewell of Sutton Coldfield for over a year now. Since the day she moved in, she has been treated with the utmost care and respect. All her needs and preferences are met. The nursing staff are very professional, the laundry ladies very patient (she often "mislays"
items of clothing), receptionists always friendly and the manageress "hands-on" when needed. Home-made food is of high quality and they can request their own treats eg wine. Food Forums engage residents and Family and Friends meetings give feedback to staff.

Reply from Marketing, Marketing at Bishops Manor

Thank you for taking the time to share your experience of Gracewell of Sutton Coldfield.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.


The Gracewell of Sutton Coldfield Team


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Review from Barrie W (Son of Resident) published on 22 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent the last 6 weeks of her life at this home. The care and compassion she received was outstanding. All the staff including management, nurses, carers, catering, housekeeping and admin were all friendly, helpful and could not have done more for her.

Reply from Marketing, Marketing at Bishops Manor

Firstly, please accept our sincere condolences for your recent loss and thank you for taking the time to share your experience of Gracewell of Sutton Coldfield – particularly at such a difficult time.


Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Sutton Coldfield Team


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Review from Marie J (Granddaughter of Resident) published on 12 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan moved into Gracewell of Sutton Coldfield for a couple of weeks respite after a stay in the hospital. I can't even explain how amazing Gracewell of Sutton Coldfield is right down to the finest detail, they think of everything. All the staff and management are lovely, they spend time with them
and help in any way possible with any requirements from family or residents to make them feel at home. It's so lovely here and the care is outstanding which is what she needed and has improved from it that she has decided to stay permanently which we couldn't be happier about it is so nice to come and visit her here. You feel very welcome.


I'd like to say a huge thank you to all the staff here for the work they do, they go above and beyond.


Reply from Marketing, Marketing at Bishops Manor

Thank you for taking the time to share your experience of Gracewell of Sutton Coldfield.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Sutton Coldfield Team


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Review from Alfred Kenneth L (Respite Resident) published on 10 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My four weeks respite stay here have been most beneficial. Thanks to devoted, professional staff I have made excellent progress towards being able to walk unaided and unsupported to full mobility following a left knee revision. Your staff here deserve to be commended for their high standards. Please
do so. Thank you.

Reply from Marketing, Marketing at Bishops Manor

Thank you for taking the time to share your experience of Gracewell of Sutton Coldfield.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Sutton Coldfield Team


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Review from M W (Son-in-law of Resident) published on 10 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is very friendly you are always made to feel welcome when you arrive. The care is 1st class, carers are always willing to help nothing is too much trouble.

Reply from Marketing, Marketing at Bishops Manor

Thank you for taking the time to share your experience of Gracewell of Sutton Coldfield.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Sutton Coldfield Team


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Review from A W (Resident) assisted by family/friend published on 24 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is a pleasure to have the opportunity to express my, many, thanks to all the staff, starting with Management, who made my month's stay at Gracewell particularly excellent. Starting with the pristine room I was given, is delightful,m providing every comfort and facility, tended by staff who ensure
this remains throughout the stay. I wish you well, sincerely, wonderful staff.

Reply from Marketing, Marketing at Bishops Manor

Thank you for taking the time to share your experience of Gracewell of Sutton Coldfield.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their family's lives.
The Gracewell of Sutton Coldfield Team


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Review from Susan N (Resident) assisted by family/friend published on 20 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to Gracewell a year ago shortly after it opened in January 2017 and I have no regrets. Being a new build enables me to get around with wide corridors and handrails. The rooms are all ensuite and very comfortable. Nothing is too much trouble for the staff and the food is first class. There is
a delightful garden where one can sit out on comfortable seats.

Reply from Marketing, Marketing at Bishops Manor

Thank you for taking the time to share your experience of Gracewell of Sutton Coldfield.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Sutton Coldfield Team


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Review from Jan I (Daughter of Resident) published on 13 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We knew that finding a care home for mum was never going to be an easy journey. Our hearts sank when we visited some of the establishments available as we were novices. Then we found Gracewell of Sutton Coldfield and we were overwhelmed, it ticked all the right boxes. We knew immediately that it was
where we wanted mum to be and we haven’t been disappointed.
The staff are exceptional and understand that when a loved one goes into care it’s not just that person who is affected but family and friends too. Everyone is made to feel welcome. It’s not an easy decision for anyone to make but we know we have made the right one for mum. Her safety and care are paramount. If you like luxury, you will love Gracewell of Sutton Coldfield.

Reply from Marketing, Marketing at Bishops Manor

Thank you for taking the time to share your experience of Gracewell of Sutton Coldfield.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Sutton Coldfield Team.


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Review from Chris H (Day Care) published on 29 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We come to the Wednesday club which is on two Wednesdays a month. We are always greeted with a caring and friendly manner. There is always someone who you can speak to for support. the staff are helpful and are always there for us. We are well looked after with tea/coffee and biscuits in a nice environment
and meeting people who are non-judgmental.

Reply from Marketing, Digital Marketing Executive at Bishops Manor

Thank you for taking the time to share your experience of Gracewell of Sutton Coldfield.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives. We are really pleased to hear you enjoy the Wednesday Club at Sutton Coldfield.
The Gracewell of Sutton Coldfield Team.


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Review from Heather R (Daughter of Resident) published on 29 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad had previously been in another care home in a different county. Our experience of Gracewell is the polar opposite of his previous home. Dad is being very well cared for, he is clean and dressed smartly, so looks like our old dad. His skin is moisturised on a daily basis and he is always clean shaven.
There are daily activities to attempt to engage the residents and even Dad, who has severe dementia, responds some of the time. As members of dads family, we are always made to feel very welcome.

Reply from Marketing, Digital Marketing Executive at Bishops Manor

Thank you for taking the time to share your experience of Gracewell of Sutton Coldfield.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Sutton Coldfield Team


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Review from Gill M (Day Care) published on 17 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum and I have been coming to Wednesday Club for the last 3 months. We are impressed with how friendly and caring the staff are. We are always made to feel welcome and at ease. The care home is clean and modern. The entertainment is a lovely break and escape from everyday life. Thank you for the improvement
you make to our lives.

Reply from Marketing, Digital Marketing Executive at Bishops Manor

Thank you for taking the time to share your experience of Gracewell of Sutton Coldfield.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Sutton Coldfield Team.


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Review from P B (Day Care) published on 17 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We come to the Wednesday Club every 1st and 3rd Wednesday in the month as my partner has Alzheimer's, and I find everything good and welcoming.


He enjoys the singing and joins in with all the old songs.


Reply from Marketing, Digital Marketing Executive at Bishops Manor

Thank you for taking the time to share your experience of Gracewell of Sutton Coldfield.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Sutton Coldfield Team.


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Review from Elizabeth T (Day Care) published on 17 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been attending Gracewell since May and have thoroughly enjoyed ourselves, mixing with the lovely staff and residents. As a carer it is so relaxing to be able to forget all your worries for a short time in such nice surroundings.

Reply from Marketing, Digital Marketing Executive at Bishops Manor

Thank you for taking the time to share your experience of Gracewell of Sutton Coldfield.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Sutton Coldfield Team.


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Review from Shirley C (Day Care) published on 17 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience of Gracewell is with the Wednesday Club. We have been made so welcome and told to make ourselves at home with all of the staff. Watching them with the residents, they really take good care of them. As a carer for my husband the Wednesday Club really gives me a lift for the rest of the
week. Lovely place and carers.

Reply from Marketing, Digital Marketing Executive at Bishops Manor

Thank you for taking the time to share your experience of Gracewell of Sutton Coldfield.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Sutton Coldfield Team.


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Current Review Score: 10.0 (9.965)

Overview of Review Score

The Review Score of 10 (9.965) out of 10 for Bishops Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 38 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 38 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.965 for Bishops Manor is calculated as follows: ( (437 Excellents x 5) + (12 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 451 Ratings = 4.965

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bishops Manor is based on 38 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 38 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Nov 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (93)

Top 20 Large Care Home Groups 2025

Recipient: Care UK

Date: Friday 31 Jan 2025 More details

National Dementia Care Awards finalist

Recipient: Bishops Manor

Date: Monday 23 Sep 2024 More details

The National Care Awards finalist

Recipient: Care UK

Date: Monday 09 Sep 2024 More details

News (90) & Events (0)

News

Upcoming Events

There are no upcoming events for Bishops Manor

Previous Events

There are no previous events for Bishops Manor

Meet the Team (1)

Thomas

Thomas Bampfield

Job Title: General Manager

Working at Bishop’s Manor is a privilege and I’m incredibly proud to be part of our award-winning team.

Our beautiful home benefits from a strong, experienced management team whose vision, creativity, and commitment enhance the quality of care we provide. Together, we live by the belief that "teamwork makes the dream work," and this shines through in everything that we do.

I am also extremely grateful for the phenomenal nurses who lead each floor with passion and a genuine love for their work. My fantastic care team bring an all-hands-on-deck approach, demonstrating unmatched love, dedication and enthusiasm that amazes me every single day. Their commitment creates an incredible culture that not only enriches the lives of our residents but also brings in referrals and recommendations from the community and the families who trust us.

As someone who has been nominated for awards in our field, I am committed to holistic care that nurtures the whole person. This means taking time to truly listen to residents, understanding their experiences, and responding with compassion and empathy, qualities I believe are at the heart of meaningful care. It’s these moments that make a real difference in a resident’s day.

I am proud to be a nurse and to work at Bishop’s Manor, where every day offers the chance to positively impact the lives of my team, our residents and their families.

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