Grove Park Healthcare

2 The Linkway, Brighton BN1 7EJ
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8.7 15 Reviews
  • Grove Park Healthcare, Brighton
Located in Brighton, East Sussex, Grove Park Healthcare is a purpose-built facility offering exceptional mental health services and residential nursing care. The mission is to empower individuals to achieve mental health goals and improve their quality of life through compassionate, evidence-based care.

Nursing Care
The modern nursing unit features premium rooms and communal areas in a homely environment. Support is available for residents with dementia, mental health conditions, physical and neurological challenges, and those requiring palliative or end-of-life care. Both private payers and local authority referrals are welcomed.

Why Choose Grove Park Healthcare?

Experienced Professionals: Skilled healthcare professionals with decades of experience deliver compassionate, tailored care.
Holistic Approach: Care plans address physical, emotional, and social wellbeing, with input from loved ones to meet individual needs.
Accessible Location: Centrally located in Brighton, with excellent public transport links and secure on-site parking.

Facilities & Amenities

Modern Accommodation: Ensuite bedrooms with stunning views and communal areas offer comfort and dignity. The wellness café, The Pavilion, includes a veranda for outdoor enjoyment.

Outdoor Spaces: Landscaped gardens, serene walking trails, and proximity to Brighton’s beach (1.2 miles) enhance the experience.

Enhanced Amenities: On-site salon, cinema room, and inviting communal spaces foster engagement and relaxation.

Engaging Activities
A varied programme of activities, including arts, music therapy, exercise sessions, and themed events, fosters connection and engagement.

Pet-Friendly Visits
Pets are welcome to visit, promoting emotional wellbeing and companionship.

Contact Information
Grove Park Healthcare offers a supportive and inclusive environment for advanced care. To learn more or arrange a visit, contact today.

Care Provided by Grove Park Healthcare

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 80 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Owner
  • Grove Park Healthcare Group Ltd
  • Person in charge
  • Ruth Lambert (Business support & services manager)
  • Admission Criteria
    • NHS, Brighton and Hove Council, Private
    • Ages 18+
  • Room Information
    • Single Rooms (80)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2022
    • Number of floors: 2

Funding & Fees Guide for Grove Park Healthcare

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Fees are dependent upon patients level of need


Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • There are no restrictions for visiting, however please try and avoid meals times and early morning that can accommodate large groups of people in a fully furnished pavilion, with an outside garden.


  • Parking
  • Full parking facilities onsite for visitors, behind a secure entrance. There is road parking also available. Electric charging point available.


8.7

Grove Park Healthcare has a Review Score of 8.7 (8.725) out of 10, based on 11 reviews in the last 2 years. Over all time Grove Park Healthcare has 15 reviews.

Overall Experience

  • 10
  • 3
  • 1
  • 0
  • 1

Date Published

15
2
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11
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Overall Experience  Overall Experience 1.0 out of 5

My husband went into Grove Park as they said nursing caring would be offered. There were issues from the start to do with him not being supported with eating, subsequently weight loss. He was often cold and inadequately dressed, despite requesting he needed more layers. In November he got a stomach
upset but I wasn't informed. The resulting lack of care had him ending up in hospital with severe dehydration and hypo delirium. He died a few days later. At no time did any of the managers telephone to ask how he was. One of the nurses didn't even know he'd died when his things were collected. The place is poorly managed, doesn't have enough experienced staff, the issue of English as a second language and often not being understood or understanding is a problem as well. They took him in saying they could take care of him and my experience is that definitely wasn't the case. I certainly would not recommend this place.

Reply from Ruth Lambert, Business services and support Manager at Grove Park Healthcare

Dear MB, We are deeply sorry to hear of the unsatisfactory level of care that your husband experienced at Grove park. As you are aware we have a new management team in place and we are actively investigating the concerns that you have raised. We would like to take this opportunity to invite you to discuss in person the concerns raised. As a company, we use all feedback as a learning opportunity and share with our team to improve the quality of care that we deliver. We appreciate that this is an emotional time for you and your family and apologize for the distress this is causing.


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Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been at Grove Park for over two years now. She has severe dementia, is bed-bound and requires 24/7 attention. Everyone from the security guards, the food delivery guys, the nursing staff and the admin staff have been absolutely incredible with her and us. Mum has had several trips
to the hospital due to her advanced state, breathing problems etc and they have always been spectacularly caring. Also for my father-in-law who is 93 and is hard for him to hear and walk, they are always looking after him when he comes and visits her. Me and my husband cannot thank the staff enough for all they have done for her. Thank you all.

Reply from Catarina Sousa, Unit Manager at Grove Park Healthcare

Dear Gabriela, We are committed to delivering high-quality care to our residents and involving their families. Your feedback is greatly appreciated. Best regards.


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Overall Experience  Overall Experience 4.0 out of 5

I appreciated the staff's patience in helping my husband to recover from a trying hospital experience. We always found a relaxed and cheerful atmosphere. He left here much improved.

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Overall Experience  Overall Experience 5.0 out of 5

Without exception, all staff were caring, attentive and professional. They were all aware of my mother's name, room number and needs and provided the medical and personal care she required. They also went above and beyond by supporting my father during this difficult and stressful time. The building
and furniture are new, in good condition and of good quality. The grounds are conclusive to a comfortable and healing environment.

Reply from Nikki Field, Manager at Grove Park Healthcare

Thank you so much for your lovely review, it was our pleasure to be able to have the opportunity to care for your loved one and provide the support to you all. Take care.


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Overall Experience  Overall Experience 4.0 out of 5

My stay at Grove Park was prolonged due to 'care plan' difficulties. I found the staff excellent, friendly and efficient across the board. I was surprised to discover that many were experienced and qualified nurses in their own country of origin, but were denied this status in the UK. I feel that in-service
training would help them to achieve this and acknowledge their expertise! Meals were variable and usually cold.

Reply from Nikki Field, Manager at Grove Park Healthcare

Thank you so much for your review, we do hope you are doing well, it was a pleasure to look after you. Take care.


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Overall Experience  Overall Experience 4.0 out of 5

My husband has Alzheimer's, I had a stay in the hospital recently, as he can't stay at home alone we had to find him care. He has been well looked after and quite happy at Grove Park Healthcare. The staff are kind and caring, making him welcome and at home. Would not hesitate to recommend the care given,
and also to return in future if necessary.

Reply from Nikki Field, Manager at Grove Park Healthcare

Thank you so much, it was a pleasure to look after him, we do hope you are recovering well and always here if you need us.


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Overall Experience  Overall Experience 3.0 out of 5

My mother moved here six weeks ago but unfortunately passed away last weekend. During the last eight days of her life, she was made comfortable but we did have some problems with her pain relief and I actually had to go and get her some. There were also some issues with some communication problems between
staff members. There are some amazing nurses and senior nurses there. I do feel some staff should have end-of-life training and there were at times issues with staff not understanding our situation.

Reply from Nikki Field, Manager at Grove Park Healthcare

Thank you for your feedback, we always try to ensure that we do the best for our patients at end of life and take your feedback on board.


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Overall Experience  Overall Experience 5.0 out of 5

My mum went into Grove Part Care Home following three weeks in hospital. She needed to be rehabilitated while waiting for a care package, spending around eight weeks here. During this time, she was very well looked after, the carers were kind, compassionate, patient and understanding in all her needs.
She regained the ability to walk by herself with a walker, to be able to use the toilet once more and do general things again.
Mum enjoyed being able to eat cooked meals in the community dining area, this really encouraged her to eat more! She was encouraged to sit in the community lounge where carers would often spend time with her.

Reply from Nikki Field, Manager at Grove Park Healthcare

Thank you so much for your lovely feedback, looking after your loved one is a privilege and an honour. At Grove Park, we strive to do our best. Thank you on behalf of myself and the team.


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Overall Experience  Overall Experience 5.0 out of 5

Highly recommend this care home. It is well run by an experienced manager, with caring staff and a knowledgeable nursing team. The rooms are modern and clean and you are encouraged to personalise and bring on your own belongings to make it feel like home. So glad we found this care home.

Reply from Nikki Field, Manager at Grove Park Healthcare

Thank you so much for such lovely feedback, it's a pleasure to be looking after your loved ones.


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Overall Experience  Overall Experience 5.0 out of 5

I have been a resident since Grove Park Healthcare first opened at first I would not leave my room but with the encouragement from the staff in the day room all the time. Staff are very kind and I'm now settled. I love the company and I'm not lonely anymore.

Reply from Nikki Field, Manager at Grove Park Healthcare

Thank you so much, it is a pleasure to look after you and so pleased to see you so happy.


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Overall Experience  Overall Experience 5.0 out of 5

My brother has been here for four months and I am extremely happy. The environment is clean and very well maintained. Everyone from the cleaners to the manager is friendly and caring, meaning he settled in very quickly.

Reply from Nikki Field, Manager at Grove Park Healthcare

Grove Park are extremely grateful for your feedback. Thank you so much.


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Overall Experience  Overall Experience 5.0 out of 5

My husband is well cared for and the staff have taken time to get to know and understand him. The home facilities are good, especially as being purpose-built. A great deal of effort was made to help the residents and families enjoy the Christmas and New Year period. The staff are very aware of residents'
needs and dietary preferences. Cannot fault the home or staff - thank you.

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Overall Experience  Overall Experience 5.0 out of 5

My mother came to Grove Park Healthcare as her 24-hour home care was not sufficient. She wandered at night and required help with all her hygiene and feeding tasks. Grove Park Healthcare welcomed her and the staff could not do enough for her. The nursing care was excellent, as was her daily care. Sadly,
she became very sick and the support for our family was second to none. I can't fault any part of her or our care. Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

My sister is really happy here, the staff are brilliant and the nursing home itself is new and modern and very comfortable. The family are thrilled that our sister is here and very happy.

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Overall Experience  Overall Experience 5.0 out of 5

Grove Park is like home-from-home. We get a warm reception every time we visit my sister. All the staff are so lovely and happy to help you with any concerns you may have. My sister loves it here and is treated with respect, dignity and lots of care and love. We, as her family, couldn't wish for anything
more, and we are so pleased that we chose this home for her. We can relax knowing that she is well cared for in every respect and loves her new, happy and comfortable home!

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Current Review Score: 8.7 (8.725)

Overview of Review Score

The Review Score of 8.7 (8.725) out of 10 for Grove Park Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.262 for Grove Park Healthcare is calculated as follows: ( (69 Excellents x 5) + (40 Goods x 4) + (12 Satisfactorys x 3) + (4 Poors x 2) + (5 Very Poors x 1) ) ÷ 130 Ratings = 4.262

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.463 Points relating to the number of positive Reviews for Grove Park Healthcare is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16. 9 Positive Reviews ÷ 16 = 0.563

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 31 Jul 2024

Overall
Requires improvement

  • Caring

    Good
  • Effective

    Requires improvement
  • Responsive

    Good
  • Safe

    Requires improvement
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 10 Feb 2025

Grove Park accepts Nursing and Dementia care residents. We accept admission from local authority and private admissions.


Awards / Recognitions (0)

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Meet the Team (1)

Ruth

Ruth Lambert

Job Title: Business Support & Services Manager

Joined: 2024

Ruth is an extremely passionate nurse and manager. Ruth has worked in healthcare for over 30 years in a variety of roles, from clinical nursing, surgical, Neurology, hyper acute and palliative. Ruth is an experienced manager and has worked as a registered manager and multi site operations director and still enjoys spending time with the people in her care and their loved ones.


Frequently Asked Questions about Grove Park Healthcare

What types of Care is Grove Park Healthcare registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Grove Park Healthcare provide?

Palliative Care, Convalescent Care & End of Life Care are other types of care provided.

How many Rooms does Grove Park Healthcare have?

There are 80 Single Rooms.

What are the Facilities & Services at Grove Park Healthcare?

Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Grove Park Healthcare to the centre of Brighton?

1.0 mile(s) as the crow flies, distance by road may be significantly further.