Haddington Care Home

Mill Wynd, Haddington EH41 4EU
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9.7 28 Reviews
  • Haddington Care Home, Haddington
Haddington Care Home provides nursing, residential and dementia care to an exceptional standard in the small but popular market town Haddington.

The purpose-built home has three floors filled with all the comforts of a luxury facility, tailored to meet individual needs and to make each resident feel at home and part of a community.

Each room has been designed with great attention to detail and comes with an en-suite.

The care home operates a social care model which supports specific needs on each floor.
The Ground floor tailors support for residential residents
The Middle floor supports residents with Dementia
The Top floor caters for those residents who require clinical or nursing care

Staff at the home are caring and supportive and have been trained to the highest standards, offering only the best of services. The home has on-site chefs who use fresh ingredients to prepare meals for every taste.

The Activity Team is committed to ensuring the residents are engaged in individualised and group activities tailored to their interests and preferences.

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Care Provided by Haddington Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 68 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Hearing Impairment
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Leigh Young (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (68)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (68)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2019
    • Number of floors: 3

Funding & Fees Guide for Haddington Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,670 – £1,670
    • Self-Funded Residential Dementia Care £1,670 – £1,780
    • Self-Funded Nursing Care £1,670 – £1,780
    • Self-Funded Nursing Dementia Care £1,670 – £1,780
    • RESPITE Self-Funded Residential Care £1,780 – £1,780
    • RESPITE Self-Funded Residential Dementia Care £1,780 – £1,780
    • RESPITE Self-Funded Nursing Care £1,780 – £1,780
    • RESPITE Self-Funded Nursing Dementia Care £1,780 – £1,780
  • (these prices are only a guideline, please contact Haddington Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Within Haddington care home visitors are welcome at any time of day.


  • Parking

  • There is a visitor car park situated at the front of their building including identified Disabled Parking Bays.
    There is an overflow car park at the rear of the building accessed via the road that runs beside the care home.
    The home ask that visitors do not park on the main road or the loading delivery bay as this causes a significant risk to other road users.


Haddington Care Home Reviews (28)

Total of 28, showing 1-20
9.7

Haddington Care Home has a Review Score of 9.7 (9.692) out of 10, based on 10 reviews in the last 2 years. Over all time Haddington Care Home has 28 reviews.

Overall Experience

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Date Published

28
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Review from Aileen B (Daughter of Resident) published on 24 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum couldn't have been better cared for and looked after than she has been at Haddington Care Home. The staff are all excellent and very caring; the home is beautifully furnished and laid out and is clean, spacious and light. The menus and food are lovely and there are lots of activities for the residents.
I never would have believed that Mum would settle in a care home but have been proved completely wrong! Thanks all.

Reply from Leigh Young, Manager at Haddington Care Home

We are grateful for your kind words and appreciation of our efforts to provide excellent care for all of our residents. Your sentiments mean a lot to us. Helen was a wonderful woman, and she is sadly missed by us all. We extend our heartfelt condolences to you and your family.


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Review from Jacqueline M (Daughter of Resident) published on 17 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment we were given a guided tour of the home by the deputy manager, we knew that Mum would be given the best of care. Mum's needs are more than being met and the staff are truly wonderful. There are lots of activities, including singers, dancers, boat trips and days out in surrounding towns.
Overall, we are extremely happy and wouldn't hesitate to recommend Haddington Care Home to anyone wishing to place a family member in care.

Reply from Leigh Young, Manager at Haddington Care Home

Thank you so much for your kind words and glowing review! We are delighted to hear that your experience with us has been so positive from the very beginning. Our team is dedicated to providing the highest level of care and ensuring that all our resident's needs are met with compassion and professionalism. It's wonderful to know that your mum is enjoying the variety of activities we offer. We believe that engaging activities are essential for our residents' well-being and happiness. Your recommendation means a great deal to us and we truly appreciate your trust and confidence in us. It is a real pleasure to care for your Mum!


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Review from E W (Daughter of Resident) published on 16 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent in all areas. Staff friendly and professional from management, clerical, nursing staff, carers, support staff etc. Mum really enjoyed all the activities and said the meals were all lovely.
The home was very clean and spacious. Beautifully furnished throughout from the reception, residents
areas, dining rooms and their bedroom. Everything was perfect in Mum's room and the view, spectacular.
I was completely confident from the outset that Mum would be in the best of hands and would highly recommend Haddington Care Home. The whole team were amazing and I am so grateful.

Reply from Leigh Young, Manager at Haddington Care Home

Thank you for your wonderful review! We are delighted to hear that your mum enjoyed her time with us and the standard of care provided by our team was appreciated. Your confidence in our care and your high recommendation mean a lot to us. Thank you for your kind words and support! We look forward to seeing you again!


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Review from Adam B (Stepson of Resident) published on 25 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Pre-admission induction was extremely detailed and comprehensive.
Facilities, support and hands-on staff are excellent.
Residents are treated with dignity and in a friendly, considerate manner.
Social interaction and outside activity are excellent and well-supervised.

Reply from Leigh Young, Manager at Haddington Care Home

Thank you for sharing your feedback with us. We're delighted that you found our pre-admission assessment to be comprehensive. This guarantees a smooth admission process for new residents while ensuring we have all the information we need to ready us to provide individualised care. Our staff are dedicated to delivering the very best person-centred care with dignity and compassion, ensuring that our residents are actively engaged in meaningful activities. Your observation of this dedication is greatly appreciated, and I will ensure your compliments are passed on to our team. We extend a warm welcome to our community! We're excited to be part of creating new memories for you and your loved one.


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Review from Andrea C (Daughter of Resident) published on 25 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Haddington Care Home has provided a safe and friendly environment for my Mum who has mixed dementia. She has settled in very quickly spending most of her day in the communal area or taking part in activities. This has given her the interaction we were unable to give her at home and she has already made
new friends. The staff are very compassionate and treat her with respect and dignity, and I have confidence that she is being well cared for. The building is very clean and airy and maintained to a high standard. The rooms are very spacious and always clean and tidy. We were apprehensive about moving Mum into care, but everyone at Haddington Care Home have gone over and above to help with the transition.

Reply from Leigh Young, Manager at Haddington Care Home

Thank you for your positive feedback regarding your Mum's experience at Haddington Care Home. We're thrilled she has settled in quickly and is enjoying her time in our safe, friendly environment. Providing engaging activities and fostering friendships among residents is a priority for us. Our compassionate staff are dedicated to treating all residents with respect and dignity, and we're pleased you have confidence in the care your Mum receives. Moving forward we are excited to be a part of creating meaningful moments for you and your mum here at Haddington Care Home. Our aim is to provide a warm and welcoming environment where she can feel at home and cherished. Welcome to our community!


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Review from R M (Husband of Resident) published on 8 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I found Haddington Care Home exceptionally friendly, competent and comfortable for my wife who has been a resident since November 2023.
The staff were very eager to help and there was an atmosphere in the home which verified this from management down. The carers and nurses couldn’t have been kinder
and the cleanliness of the home was obvious from the reception area throughout.
I would commend this care home without reservation.

Reply from Leigh Young, Manager at Haddington Care Home

Thank you very much for your wonderful review! We're delighted to hear that you found Haddington Care Home exceptionally friendly, competent, and comfortable for your wife. It's heartening to know that our staff members were eager to help and that there was a positive atmosphere throughout the home, reflecting our commitment to excellence from management to every level of care. We deeply appreciate your commendation and recommendation of our care home without reservation. Your kind words inspire us to continue providing the highest quality of care and service. Please don't hesitate to reach out if there's anything more we can do for you and your wife. Thank you again for choosing Haddington Care Home!


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Review from A T (Daughter of Resident) published on 9 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A home with a family atmosphere with very caring and professional staff. Life is never dull and so much fun.
The rooms are large, bright and clean and all areas are easily accessed by residents to allow independence.
Thank you to everyone for looking after my mum so well.

Reply from Michelle Ferrey, Regional Support Manager at Haddington Care Home

Thank you for your lovely words. It is a pleasure looking after your mum.


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Review from Lesley M (Daughter of Resident) published on 26 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother's individual needs are very well catered for. I feel the home knows and understands her.
She is always clean and well-fed, and she is happy to engage with all staff and residents.
I marked down the room as it's a bit small with little room for visitor chairs. The wardrobe feels very small,
so we had to buy a larger one ourselves.
A lovely, happy place my mother now calls home.

Reply from Michelle Ferrey, Regional Support Manager at Haddington Care Home

Lesley, thank you so much for your feedback. It is a pleasure looking after your mother. I will share your feedback with the team. Thank you.


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Review from E N (Wife of Resident) published on 26 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband, with severe vascular dementia, settled very well for a week's respite. The facilities were excellent, and the staff was caring and respectful of his needs. There were plenty of activities, and he joined in everything. The bedroom accommodating was very clean and spacious. The staff also
showed great concern for my well-being. I was very impressed with Haddington Care Home, and my husband was happy there.

Reply from Michelle Ferrey, Regional Support Manager at Haddington Care Home

It was a pleasure looking after your husband. Our staff really enjoyed getting to know him. We look forward to your next visit.


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Review from M W (Resident) published on 21 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend Haddington Care Home the care is second to none, the staff and management are so helpful the home is so welcoming and spotlessly clean. The food choices are great and the chef and her team will accommodate all needs.

Reply from Michelle Reid, Regional Manager at Haddington Care Home

What a lovely review. Thank you for taking the time to provide us with this fantastic feedback. The team at Haddington are working hard to continually improve how they do things. Your kind words are very important to the team and will be shared far and wide.


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Review from Sarah A (Daughter of Resident) published on 11 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We are always made to feel very welcome when we come to visit mum in the home. My son loves to come and visit his granny and enjoys juice and a treat in the lounge. The staff are all very caring, friendly and attentive to the residents. The home is very clean, and the residents are well looked after.
There is a nice outdoor space that the residents can use and a lovely park nearby.

Reply from Richard Manson, Deputy Manager at Haddington Care Home

Thank you for your review. We strive to have a positive and welcoming environment for residents and relatives.


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Review from Stephanie B (Regular Volunteer) published on 19 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing helpful staff. The lunches and dinners are well-prepared nutritional meals and birthday celebrations are made special. The residents are always being taken on trips out to different places and they do really enjoy it. Well done Haddington Care Home Staff.

Reply from Richard Manson, Deputy Manager at Haddington Care Home

Thanks for your kind words they are much appreciated. Barge trips at Ratho to concerts at the local church are some of the activities our residents enjoy. We are also looking to vary our activity programme for example we have a student art therapist who recently joined us. The residents will hopefully enjoy expressing themselves through this medium. We are always aiming to provide a wide variety of dishes to cater for all palates, we are having themed menus such as 60s night, and Mexican night for example.


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Review from Iain P (Husband of Resident) published on 28 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife was admitted to Haddington Care Home initially for a month's respite care (she suffers from Parkinson's related dementia). We were warmly welcomed by the manager and her dedicated nurse. Her room is well equipped and the lounge/dining area is of a very high standard.

Reply from Michelle Reid, Regional Manager at Haddington Care Home

Thank you for your review. It's great to hear that the team at Haddington made moving in, a welcoming experience, the team realise this can make all the difference. Respite stays are often a persons first experience of what it's like to live in a care home and can help to dispel worries, it's great to hear things are going well.


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Review from Carol M (Daughter-in-law of Resident) published on 9 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

What a lovely, well-run and friendly place. The care team have helped my relative to settle in smoothly and he says everyone is kind and the food is pretty good.
I feel the staff are warm and attentive. They are continually checking that everyone's OK: Would you like a juice? Do you want a cuppa?
And the place itself is spotless.
It's a relief to have an enjoyable visit and leave knowing that my loved one is happy and cared for properly.

Reply from Robert Krawczyk, Manager at Haddington Care Home

Thank you very much for your feedback. It is our pleasure to provide a high standard of care and support to our residents.


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Review from Annie M (Wife of Resident) published on 19 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think the world of Haddington Care Home and the way they have taken care of my husband and kept him clean and healthy. I think the staff have made a big difference to my husband.

Reply from Julie McNaughton, Manager at Haddington Care Home

Many thanks for your kind comments, we always strive to provide the highest standard of care ensuring dignity and respect at all times.


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Review from Sue H (Daughter of Resident) published on 3 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is settling really well. Such a difference in her mobility and making friends. The environment is beautiful and staff so thoughtful. I feel that she is being really well cared for. Thank you very much!

Reply from Julie McNaughton, Manager at Haddington Care Home

Many thanks for your review. We are glad that your mum is settling well and is making friends, we always strive to ensure that new residents are made to feel welcome and try and support relatives and new residents as we realise that this can be difficult for all.


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Review from Rena S (Niece of Resident) published on 19 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt moved into Haddington Care Home in February 2021. She was made very welcome and I was so relieved to see the attention and individual care given to someone moving in. Due to Covid, I have not had freedom to move about the home. We are all tested beforehand and must adhere to guidelines however
I can see that the home is spotless. The lounge and dining room on my aunt's floor is bright and cheerful and her room cosy and bright. We are encouraged to bring in personal items for their rooms to help them feel at home. The staff from reception are friendly and efficient, happy to carry out Covid tests, pass on messages and put through phone calls. The Team Leader and all the staff are attentive ensuring my aunt is helped with showering, encouraged to come along to the lounge and join in with the other residents. The team leader and senior staff spend time with relatives visiting too. My aunt has dementia and I am very happy with the care and attention provided for her wellbeing.

Reply from Julie McNaughton, Manager at Haddington Care Home

Many thanks for your kind review and positive feedback. We are happy that you are pleased with your aunt's care and we always strive to ensure that residents receive the best possible care and support.


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Review from D L (Son of Resident) published on 7 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It's a great comfort to know that Mum is in good hands at Haddington Care Home. The staff are clearly well trained and experienced. They are empathetic towards both Mum and me and I know that when I leave her in the home she will be well looked after. The home is clean, bright and airy with a simple
layout which is ideal for dementia care. The river walk next to the home offers a lovely walk when I visit mum and she gets to see birdlife, plants and flowers which are all the things she most loves. Thank you to the care home staff for all that you do. It's appreciated.

Reply from Julie McNaughton, Manager at Haddington Care Home

Many thanks for the review and kind comments. We strive to provide the best possible care ensuring that individuality is maintained at all times.


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Review from L L (Partner of Resident) published on 25 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is a nice new building and kept in good repair. Internally it has a nice warm feel with nice decor. It is kept immaculately clean. Rooms are of a good standard. Staff are very accommodating and responsive to any requests. Covid rules are very well organised and I have faith in these. Zoom
calling works very well and is a source of comfort when I cannot visit every day.

Reply from Julie McNaughton, Manager at Haddington Care Home

Many thanks for the kind comments about the home and these are much appreciated and we are glad that you are happy with the standard of care received. We always strive to ensure that all residents are treated with dignity and respect and wellbeing is promoted at all times.


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Review from David P (Son of Resident) published on 25 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Haddington Care Home for 2 years or more. The support given has been excellent. She is happy and content - which gives me a great deal of comfort. I rate the experience so highly that I encouraged another elderly relative to move there at the beginning of this year.
An important factor is their ability to retain staff. While they have kept a core of staff it is evident that it was difficult to attract new staff. It is so important that the government improve their provision to allow staff connections to be improved.

Reply from Julie McNaughton, Manager at Haddington Care Home

Many thanks for your kind feedback and we are glad that you are happy with your mum's care. We endeavour to ensure that we provide the highest standard of care at all times with dignity and respect.


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Current Review Score: 9.7 (9.692)

Overview of Review Score

The Review Score of 9.7 (9.692) out of 10 for Haddington Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.957 for Haddington Care Home is calculated as follows: ( (111 Excellents x 5) + (3 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 115 Ratings = 4.957

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.735 Points relating to the number of positive Reviews for Haddington Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6. 10 Positive Reviews ÷ 13.6 = 0.735

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 28 Nov 2024

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Good

(4)
How good is our staff team? Good

(4)
How good is our setting? Adequate

(3)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

6 Bed Vacancies

posted 04 Mar 2025

Please do get in touch to discuss your care arrangements and to arrange a tour.


Awards / Recognitions (0)

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Meet the Team (2)

Leigh

Leigh Young

Job Title: Home Manager

Joined: 2023

Leigh has been a nurse for 10 years and began her nursing career in the transplant unit at the Royal Infirmary. She decided to move into the private sector to develop both nursing and people management skills as a deputy Manager helping to commission a brand new care home. Leigh has since completed a Post Graduate Diploma in Person Centred Practice with Clinical decision-making and prescribing as a District Nurse however she missed the world of Care Home Management and is delighted to now be part of the team and Haddington.


Leigh is passionate about people, ensuring our residents are well cared for our staff continues to be engaged, motivated, and developed to deliver gold-standard care, and our relatives are encouraged to be involved in the community of our home too.


Richard

Richard Manson

Job Title: Deputy Manager

Joined: 2022

"I qualified in 2006 and initially worked in Neuroscience
(Surgical/Medical). I then worked in palliative care in a local
hospice which was really rewarding. I have many years of
experience working within care homes working as a staff
nurse and charge nurse. I am looking forward to assisting in
developing the service with the team at Haddington.
In my spare time, I enjoy travelling and love Toronto and
Vancouver. I recently came back from Sorento, Italy and
enjoyed the Limoncello!"


Frequently Asked Questions about Haddington Care Home

What types of Care is Haddington Care Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Haddington Care Home provide?

Palliative Care, Convalescent Care & End of Life Care are other types of care provided.

How many Rooms does Haddington Care Home have?

There are 68 Single Rooms.

What are the Facilities & Services at Haddington Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Haddington Care Home to the centre of Haddington?

0.4 mile(s) as the crow flies, distance by road may be significantly further.