It looked like a comfortable small hotel, beautifully furnished and decorated.
Anne W (Mother of Resident)
Mum's needs are more than being met and the staff are truly wonderful.
Jacqueline M (Daughter of Resident)
Her room is well equipped and the lounge/dining area is of a very high standard.
Iain P (Husband of Resident)
Within Haddington care home visitors are welcome at any time of day.
There is a visitor car park situated at the front of their building including identified Disabled Parking Bays.
There is an overflow car park at the rear of the building accessed via the road that runs beside the care home.
The home ask that visitors do not park on the main road or the loading delivery bay as this causes a significant risk to other road users.
Haddington Care Home has a Review Score of 9.7 (9.692) out of 10, based on 10 reviews in the last 2 years. Over all time Haddington Care Home has 28 reviews.
Review from Sheila G (Daughter of Resident) published on 9 June 2021
Submitted via Website •
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Reply from Julie McNaughton, Manager at Haddington Care Home
Many thanks for your review and lovely comments. It is a pleasure to have your mum stay with us at Haddington care home. We strive to provide the highest standard of care at all times ensuring that dignity and respect are at the forefront of all that we do.
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Review from Susan P (Daughter of Resident) published on 9 June 2021
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Reply from Julie McNaughton, Manager at Haddington Care Home
Many thanks for the review and the positive comments about the care which your dad receives. We always strive to ensure that every resident receives the highest standard of care and support.
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Review from Anne W (Mother of Resident) published on 18 March 2021
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Reply from Julie McNaughton, Manager at Haddington Care Home
We are delighted that you are so happy with the care provided to your loved one at Haddington Care Home. Our teams are fully committed to ensuring the highest level of care at all times and really value the feedback provided by relatives and residents. Many thanks for taking the time to complete a review and we will ensure your sentiments are passed on to our teams.
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Review from Gillian G (Daughter of Resident) published on 17 August 2020
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Reply from Michelle Reid, Regional Manager at Haddington Care Home
Thank you for your kind review. The team at Haddington feel privileged to care for your parents and take pride in delivering great standards of care.
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Review from A G (Resident) published on 23 July 2020
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Reply from Michelle Reid, Regional Manager at Haddington Care Home
Thank you for your review. We hope you will continue to feel supported and enjoy life at Haddington care home. The team are passionate about making a difference and will do their very best to help you stay active and happy.
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Review from M W (Resident) published on 14 July 2020
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Reply from Michelle Reid, Regional Manager at Haddington Care Home
Thank you for your review. You have provided our team with the biggest compliment of all !- being caring is at the heart of everything the team at Haddington are hoping to achieve.
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Review from M M (Resident) published on 7 July 2020
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Reply from Michelle Reid, Regional Manager at Haddington Care Home
Thank you for your review- The team here at Haddington alongside our residents make the home a real home, it's great that you have settled and feel you can call Haddington care home "your home".
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Review from G E (Resident) published on 6 July 2020
Submitted via Postal Card •
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Reply from Michelle Reid, Regional Manager at Haddington Care Home
Thank you for your review which says it all. The team here at Haddington are passionate about delivering only the very best and most compassionate care.
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The Review Score of 9.7 (9.692) out of 10 for Haddington Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 10 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.7 out of 5 from 10 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.957 for Haddington Care Home is calculated as follows: ( (111 Excellents x 5) + (3 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 115 Ratings = 4.957
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.735 Points relating to the number of positive Reviews for Haddington Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6. 10 Positive Reviews ÷ 13.6 = 0.735
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 28 Nov 2024
How well do we support people's wellbeing? |
Good
(4) |
How good is our leadership? |
Good
(4) |
How good is our staff team? |
Good
(4) |
How good is our setting? |
Adequate
(3) |
How well is care and support planned? |
Good
(4) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
View Latest Reportposted 04 Mar 2025
Please do get in touch to discuss your care arrangements and to arrange a tour.
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Job Title: Home Manager
Joined: 2023
Leigh has been a nurse for 10 years and began her nursing career in the transplant unit at the Royal Infirmary. She decided to move into the private sector to develop both nursing and people management skills as a deputy Manager helping to commission a brand new care home. Leigh has since completed a Post Graduate Diploma in Person Centred Practice with Clinical decision-making and prescribing as a District Nurse however she missed the world of Care Home Management and is delighted to now be part of the team and Haddington.
Leigh is passionate about people, ensuring our residents are well cared for our staff continues to be engaged, motivated, and developed to deliver gold-standard care, and our relatives are encouraged to be involved in the community of our home too.
Job Title: Deputy Manager
Joined: 2022
"I qualified in 2006 and initially worked in Neuroscience
(Surgical/Medical). I then worked in palliative care in a local
hospice which was really rewarding. I have many years of
experience working within care homes working as a staff
nurse and charge nurse. I am looking forward to assisting in
developing the service with the team at Haddington.
In my spare time, I enjoy travelling and love Toronto and
Vancouver. I recently came back from Sorento, Italy and
enjoyed the Limoncello!"