Haling Park

46 Bramley Hill, South Croydon CR2 6NS
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10 80 Reviews
  • Haling Park, South Croydon
Haling Park is a private, luxury care home that offers premier accommodation and the highest levels of Residential, Nursing, Dementia & Respite Care on an All-Inclusive basis.

The home has been uniquely designed to encourage group living in a quiet residential area of South Croydon. There is a wide range of high-quality facilities available as well as a stimulating activities programme that residents are encouraged to involve themselves in.

Haling Park is built on the ethos that each individual should be given every opportunity to live an enriched and independent life in a supportive, caring environment.

Care Provided by Haling Park

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 62 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Adriana Calmeiro (Manager)
  • Admission Criteria
    • Ages 40+
  • Room Information
    • Single Rooms (62)
    • Single Rooms with ensuite Wet Room (62)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2018
    • Last Refurbishment: 2024
    • Number of floors: 4

Funding & Fees Guide for Haling Park

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,850 – £1,900
    • Self-Funded Residential Dementia Care £1,900 – £1,950
    • Self-Funded Nursing Care £1,950 – £2,000
    • Self-Funded Nursing Dementia Care £2,000 – £2,000
    • RESPITE Self-Funded Residential Care from £1,980
    • RESPITE Self-Funded Residential Dementia Care from £1,980
    • RESPITE Self-Funded Nursing Care from £1,980
    • RESPITE Self-Funded Nursing Dementia Care from £1,980
  • Respite Care minimum 3 week stay


  • (these prices are only a guideline, please contact Haling Park to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • There are no current restrictions with visiting.


  • Parking
  • Haling Park has private car parking.


Total of 80, showing 1-20
10

Haling Park has a Review Score of 10 (10.000) out of 10, based on 27 reviews in the last 2 years. Over all time Haling Park has 80 reviews.

Overall Experience

  • 78
  • 2
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Date Published

80
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Overall Experience  Overall Experience 5.0 out of 5

My brother has been at Haling Park for a few weeks now, and myself and other members of the family are very impressed. The atmosphere is very cheerful. The staff are extremely good, genuine care is always given. Nothing seems too much for them. It's a charming, comfortable room with an ensuite bathroom
which makes it easier for my brother.

Reply from Adriana Calmeiro, Manager at Haling Park

Thank you so much for taking the time to complete a review. We work hard to create a warm and inviting homely setting for all our lovely residents and families and we are delighted that this has been your experience from the outset and thereafter.


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Overall Experience  Overall Experience 5.0 out of 5

Stay 5-7 months, always found welcoming and professional. I recommend to others.

Reply from Adriana Calmeiro, Manager at Haling Park

Thank you very much for your kind feedback, the team really do appreciate it. You are always welcome at Haling Park.


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Overall Experience  Overall Experience 5.0 out of 5

Exceptional outstanding 5-star plus on all levels. The staff are excellent, hard-working, kind, compassionate, professional, attention to detail and personable. Nothing is too much for the staff, they go above and beyond expectations. The floor manager of Maple Suite and his team are wonderful. They
are superstars in every way. Thank you very much for all you do for my father, with much appreciation and very best wishes always.

Reply from Adriana Calmeiro, Manager at Haling Park

Dear relative. Thank you very much for taking the time to write such a wonderful review. The team at Haling Park is happy to know that you are satisfied with all the care provided to your loved one. We will continue to strive to provide care to the highest standards to all of our residents.


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Overall Experience  Overall Experience 5.0 out of 5

Happy with staff, happy with the home. The resident is happy most of the time.

Reply from Adriana Calmeiro, Manager at Haling Park

Dear Relative. Thank you for your kind words. Our team is happy to hear that you are happy with the care provided to your mother. The teams appreciate your feedback and will continue to strive to do their best.


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Overall Experience  Overall Experience 5.0 out of 5

Provides excellent care by friendly staff, many of whom go the extra mile to give residents reassurance and kindly attention. The meals are attractively served, tempting to eat, and well-cooked. The entertainment is always enjoyable and very popular with residents. Special occasions are celebrated with
decorations and activities, often with homemade cakes etc. It's challenging looking after the elderly - they do a great job here!

Reply from Adriana Calmeiro, Manager at Haling Park

We sincerely appreciate your kind words. Thank you for taking the time to provide us with this lovely review. The team at Haling Park will continue to provide the best care possible to our residents.


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Overall Experience  Overall Experience 5.0 out of 5

Haling Park provided palliative care for my mum with the utmost compassion, care and dignity. The nursing, care and admin staff were all wonderful supporting us as well as Mum in a difficult time. All the staff smile and seem genuinely happy to work here which makes it a lovely place to visit. Thank
you to them all.

Reply from Adriana Calmeiro, Manager at Haling Park

Thank you very much for your kind words. The team is very happy and proud to know that you had such a positive experience whilst your mother was under our care. It was truly a pleasure looking after your loved one.


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Overall Experience  Overall Experience 5.0 out of 5

Dad was in Haling Park care home for a year and a half. He has received the greatest careful stop the the staff go above and beyond to make the residents comfortable and so well looked after. I would recommend the home to anyone looking for help with their loved ones. Dad passed away peacefully.

Reply from Adriana Calmeiro, Manager at Haling Park

Thank you very much for your kind words. Our team is very happy to hear that you were pleased with the care provided to your father, who will definitely be missed by all of us at Haling Park. We will continue to strive to give the best care to all of our residents.


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Overall Experience  Overall Experience 5.0 out of 5

The care provided and all the staff are outstanding. They can't do enough for the patients.

Reply from Adriana Calmeiro, Manager at Haling Park

Dear Philip, thank you very much for your review. The team are very happy to hear of your lovely review. We ensure that we will continue to provide a high standard of quality of care to our residents.


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Overall Experience  Overall Experience 5.0 out of 5

Mum (and Dad) are well looked after at the care home. The staff treat us all as one big happy family. Lovely food, entertainment, activities and events. If anyone knows of a better local care home then let me know as Haling Park is hard to beat!

Reply from Adriana Calmeiro, Manager at Haling Park

Dear Lynn,
Thank you for taking the time to write such a lovely review. The team at Haling Park are happy to hear your feedback and to know that you are happy with the care provided. As a Team, we will continue to strive to provide good quality of care to our residents, ensuring that they are safe and happy.


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Overall Experience  Overall Experience 5.0 out of 5

The staff are excellent caring for my brother who has limited movement and communication skills. They are very proactive with regard to his medical care.
The home is very welcoming and friendly.

Reply from Adriana Calmeiro, Manager at Haling Park

Thank you for your kind words and for taking the time to write this review. The team is happy to hear that you are pleased with the care provided to your brother. At Haling Park, we always strive to provide the best quality care possible and will continue to do so.


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Overall Experience  Overall Experience 5.0 out of 5

Staff on the nursing unit (Oak) are very attentive, proactive and friendly.
Mom is well looked after and I'm always updated if her condition changes.
Home is always very clean and welcoming.
I highly recommend the home.

Reply from Adriana Calmeiro, Manager at Haling Park

Thank you very much for taking the time to write this review. The team, mainly on our Nursing unit, are happy to hear that you are pleased with your mother's care. We will continue to ensure that the care provided is to the highest standard.


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Overall Experience  Overall Experience 5.0 out of 5

I have been visiting Haling Park Care Home with my dog in his capacity as a 'Pets as Therapy' dog for over 12 months now and I have been very impressed with the facilities, activities, accommodation and food on offer in the home. I have found all the staff extremely caring, friendly, competent and professional.
The residents are given a very high level of care, the comfort of their rooms and communal areas is to a very high standard and the activities on offer are fantastic and varied! My experience in the care home has been very refreshing and reassuring knowing that the special people who reside here are being looked after with care and compassion by a wonderful group of staff. Well done to you all for creating a very positive experience for friends, relatives and residents.

Reply from Adriana Calmeiro, Manager at Haling Park

Thank you so much for taking the time do to such a lovely review. The team would also like to thank you for all the work that you and your dog do at Haling Park. Our residents and staff always look forward to your visit.


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Overall Experience  Overall Experience 5.0 out of 5

The standard of service is exceptional.
The rooms are very clean and the nurses are so friendly and warm to my mother.
My mother has also expressed how happy she is, which makes the rest of the family so lucky she's under their care.
I couldn't be happier for my mother to be in a better care home.
Thank
you so much.

Reply from Adriana Calmeiro, Manager at Haling Park

Thank you very much for your kind words. We, at Haling Park, are happy that you are pleased with your mother's care. We will continue to strive to provide a high standard quality of care.


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Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the care my wife receives at Haling Park, she is very happy and settled. All the staff are very happy and settled. All the staff are very caring and so a brilliant job. After my visit I know I can go home and leave my wife in good hands, it gives me peace of mind. Thank you to
all the staff who make Haling Park the excellent care home that it is.

Reply from Adriana Calmeiro, Manager at Haling Park

Thank you for writing this lovely review. All staff at Haling Park are delighted to know that you are happy with all the care provided to your loved one.
Thank you very much for your ongoing support.


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Overall Experience  Overall Experience 5.0 out of 5

The care home has been a lovely home for me. The manager of the ground floor has been amazing he always has a smile on his face to welcome our stay, and lifts our mood when we feel down in ourselves. He is an inspiration to our life and the care home.

Reply from Adriana Calmeiro, Manager at Haling Park

We are very happy to hear that you feel happy at Haling Park and with our staff.
Thank you for your wonderful words and appreciation.


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Overall Experience  Overall Experience 5.0 out of 5

Mum has settled really well. She is very happy. She enjoys the activities and it's so good to see how often they are and the variation. The staff are amazing and level of care given cannot be faulted.
They keep me updated on any concerns and also what kind of day Mum has had. Mum has a good quality
of life and her needs are met. Coming into the home has given her a new lease of life.

Reply from Adriana Calmeiro, Manager at Haling Park

Thank you for taking the time to leave such a lovely review. We are happy to hear that you are pleased with the care provided to your mother.
The team will continue to strive for good quality of care to be provided.


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Overall Experience  Overall Experience 5.0 out of 5

Since she has been admitted to Haling Park we are all very happy and pleased with all the care provided. Care staff including nurses are very approachable and always keep us updated with her care. I highly recommend Haling Park care home.

Reply from Adriana Calmeiro, Manager at Haling Park

Dear Next of Kin, we are pleased to hear that you are happy with the care provided to your loved one. Thank you very much for recommending Haling Park we will continue to ensure that our high standards are maintained.


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Overall Experience  Overall Experience 5.0 out of 5

I am extremely impressed with Haling Park Care Home. My mum moved from another home so I have a huge appreciation of the facilities, environment, culture and most importantly the care provided to Mum. Every time I visit Mum is well-maintained and she is clean and well. All staff members are warm, welcoming,
thoughtful and engaged. The food and drink are great and the service is impeccable. Mum celebrated a milestone birthday and we celebrated in the private dining room, the staff were amazing! Mum is very happy here and so are we. Highly recommended.

Reply from Adriana Calmeiro, Manager at Haling Park

Dear relative, I would like to express our gratitude for taking the time to give this lovely review. The team is very happy to hear that you are pleased with your mother's care and will ensure that these standards are maintained.


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Overall Experience  Overall Experience 5.0 out of 5

During my eight weeks here, I have made great progress in recovering from a broken hip. Excellent physiotherapy, nutritious food and a very supportive atmosphere, all helped immensely. Spacious corridors with handrails along the wall and large rooms encouraged me to exercise daily. The carers, staff
in the front office, nurses and the visiting doctor all really care about residents and about maintaining and improving standards across the board. This home has a strong community spirit built on good humour, cheerful affection and strong respect for the dignity and privacy of residents. It has been a privilege to be here! It is an absolutely fantastic care home.

Reply from Prakash Bundun, Manager at Haling Park

Dear Stephen,
We would like to express our gratitude for your amazing feedback, which inspires all of us to keep up the work that we do. We wish you all the best for the future. You are already being missed - please keep in touch.


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Overall Experience  Overall Experience 5.0 out of 5

The staff on my mother's 75th birthday (10/06/2023) on the second floor were second to none. My mother has calm and happy. The staff went above and beyond for this special day.

Reply from Prakash Bundun, Manager at Haling Park

Dear Tallulah
Thank you very much for taking the time to review our care home. We are so pleased that your mother enjoyed her special day with her family.


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Current Review Score: 10.0 (10.000)

Overview of Review Score

The Review Score of 10 (10.000) out of 10 for Haling Park is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Haling Park is calculated as follows: ( (322 Excellents x 5) ) ÷ 322 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Haling Park is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 27 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Feb 2023

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 04 Mar 2025

Residential, Dementia and Nursing bedrooms are currently available. Please do get in touch for further information


Awards / Recognitions (5)

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Meet the Team (10)

Adriana

Adriana Calmeiro

Job Title: Manager

Joined: 2021

I joined the Haling Park Care team in February of 2021 as Deputy Home Manager and was promoted to Home Manager in 2023.


Originally from Portugal, where I earned my degree in Nursing and have been working as a Registered Nurse in the UK ever since. Having gained experience in both hospital and care home settings, elderly and dementia care became my passion care.


Whilst working with various specialities in the hospital, I was able to develop my clinical skills and be exposed to different environments, as well as perfect important skills such as organizational and priority tasks. Nonetheless, my strong belief in providing person-centred care encouraged me to attempt the Care Home setting, and I found my vocation.


My road took me to Haling Park Care home, where staff are caring and focussed on meeting residents’ needs as a whole, by working as a team, liaising with the multidisciplinary team and involving resident’s family and friends.”


Jemayma

Jemayma Newland

Job Title: Team Leader

Joined: 2019

Jemayma is a Team Leader at Haling Park Care Home, she is involved in supervising the night staff, administering medication and creating customised care plans for our residents.
She is well liked by all the residents and is known for going above and beyond to ensure they are happy and have a good quality of life under our care.
Her nursing background and strong work ethic have made her a natural leader that is well respected by her fellow colleagues.


Saide

Saide Daude

Job Title: Maintenance

Joined: 2018

Saide has been working at Haling Park Care Home since the very beginning, with 10 years of experience in maintenance, building and DIY within a care home setting, he is an integral part of the team.


Saide ensures that residents live in a place that’s proactively inspected and brilliantly maintained at all times.
In addition to maintenance, Saide safely transports residents to and from appointments and outings in our minibus.


In his free time, Saide enjoys playing the drums, singing, dancing and spending quality time with his family.


Julie

Julie Songhurst

Job Title: Laundry Supervisor

Joined: 2019

Julie has been working within the care industry for 18 years. She has been at Haling Park for 3 years and loves every minute of her day. Working with a team that is always willing to go above and beyond, she enjoys interacting with residents.


Sandra

Sandra Mclean

Job Title: RGN

Joined: 2019

Sandra has been working as a registered nurse for 26 years, she started her career working in Paediatrics until she moved into nursing care. Sandra loves being able to help people and loves working at Haling Park because of the friendly environment and teamwork.


Sam

Sam Halim

Job Title: Administrator

Joined: 2019

Sam has been working at Haling Park since 2019. Her favourite part of her job is spending time with all our lovely residents and getting to know them and their life stories.


Neville

Neville Noronha

Job Title: Chef

Joined: 2018

Neville has over 20 years of experience as a trained Chef, he has been working at Haling Park since 2018 and enjoys being a part of a 5-star home working with a great Manager and team. Neville enjoys putting a smile on the resident's faces every day with the delicious meals he prepares.


Sunpreet

Sunpreet Kaur

Job Title: Senior Care Assistant

Joined: 2022

Sunpreet is a dedicated professional with a strong commitment to helping others. Since joining Haling Park in 2022 as a carer, her exemplary leadership skills and diligent work ethic have led to her promotion to senior carer. With a background in nursing from India, Sunpreet embodies the values of loyalty and teamwork and is deeply passionate about providing high-quality care. She excels at building strong interpersonal relationships with both residents and staff, fostering a supportive and compassionate environment.


Febin

Febin Joy

Job Title: Senior Care Assistant

Joined: 2021

Febin began his journey with our care home as a dedicated Health Care Assistant. Through his unwavering commitment and exceptional care, he has now advanced to the role of Senior Carer. Febin’s passion for providing compassionate and personalized care has made a significant impact on both our team and the individuals we support. His expertise and leadership continue to inspire and elevate the quality of care we deliver.


Daryll

Daryll Carreon

Job Title: Unit Manager

Joined: 2018

Daryll is proud to say that he is part of the team to opened Haling Park, from only a few residents to now full capacity home. Apart from providing a high standard of care, 15 years working in palliative and dementia nursing has taught me to treat everyone with kindness, and utmost respect and see them as individuals beyond their illness and grief.


Frequently Asked Questions about Haling Park

What types of Care is Haling Park registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Haling Park provide?

Palliative Care, Convalescent Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Haling Park have?

There are 62 Single Rooms.

What are the Facilities & Services at Haling Park?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Haling Park to the centre of South Croydon?

0.6 mile(s) as the crow flies, distance by road may be significantly further.