Haling Park

46 Bramley Hill, South Croydon CR2 6NS
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10 80 Reviews
  • Haling Park, South Croydon
Haling Park is a private, luxury care home that offers premier accommodation and the highest levels of Residential, Nursing, Dementia & Respite Care on an All-Inclusive basis.

The home has been uniquely designed to encourage group living in a quiet residential area of South Croydon. There is a wide range of high-quality facilities available as well as a stimulating activities programme that residents are encouraged to involve themselves in.

Haling Park is built on the ethos that each individual should be given every opportunity to live an enriched and independent life in a supportive, caring environment.

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Care Provided by Haling Park

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 62 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Adriana Calmeiro (Manager)
  • Admission Criteria
    • Ages 40+
  • Room Information
    • Single Rooms (62)
    • Single Rooms with ensuite Wet Room (62)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2018
    • Last Refurbishment: 2024
    • Number of floors: 4

Funding & Fees Guide for Haling Park

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,850 – £1,900
    • Self-Funded Residential Dementia Care £1,900 – £1,950
    • Self-Funded Nursing Care £1,950 – £2,000
    • Self-Funded Nursing Dementia Care £2,000 – £2,000
    • RESPITE Self-Funded Residential Care from £1,980
    • RESPITE Self-Funded Residential Dementia Care from £1,980
    • RESPITE Self-Funded Nursing Care from £1,980
    • RESPITE Self-Funded Nursing Dementia Care from £1,980

  • Respite Care minimum 3 week stay
  • (these prices are only a guideline, please contact Haling Park to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • There are no current restrictions with visiting.


  • Parking

  • Haling Park has private car parking.


Haling Park Reviews (80)

Total of 80, showing 21-40
10

Haling Park has a Review Score of 10 (10.000) out of 10, based on 27 reviews in the last 2 years. Over all time Haling Park has 80 reviews.

Overall Experience

  • 78
  • 2
  • 0
  • 0
  • 0

Date Published

80
2
7
27
53

Review from G P (Friend of Resident) published on 15 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Moving in day was seamless and communication has been brilliant. Always kept informed of what's going on and always greeted with a friendly smile/face. All very clean and care has been very good.

Reply from Prakash Bundun, Manager at Haling Park

Dear relative
We are very appreciative of your positive feedback. The team at Haling Park are very grateful for the time that you have dedicated to do this and remain committed to maintaining high standards.


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Review from N W (Power of Attorney of Resident) published on 10 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The resident lived at the Haling Park Care Home well over a year and the staff are really lovely people and he loved being at Haling Park, he loved the food and he also enjoyed being looked after from the staff.
Colin passed away 12/4/2023 at 6:30pm and the staff were fantastic as they all understood
it was his end of life and all staff was very welcoming to anything that he wanted, he got.
Haling Park Care Home is the best place to have any relative live as they're very caring people.

Reply from Prakash Bundun, Manager at Haling Park

Firstly, we are so sorry for your loss. It has been a pleasure to look after your loved one. We are also very grateful for you to take the time, in this difficult moment, to write some really nice comments about the home. The team are so happy that all their good work is being recognised. Please keep in touch.


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Review from C S (Daughter of Resident) published on 4 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful and friendly staff.
Excellent care for residents.

Reply from Prakash Bundun, Manager at Haling Park

Dear relative,
We really appreciate that you have taking time to send your review.


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Review from Daphne M (Sister-in-law of Resident) published on 4 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In the nearly four years she was in the home, the staff have always kept us informed about her. She has been very well looked after.

Reply from Prakash Bundun, Manager at Haling Park

Dear Daphne
Thank you so much for your review and nice comments. The Team at Haling Park really appreciates this - Please keep in touch.


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Review from Lee J (Daughter of Resident) published on 19 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was at Haling Park for the last 11 months of her life. We cannot praise the staff there enough. Everyone: managers, reception, nurses, care staff and all of the hospitality/support staff, were so kind and caring throughout. We could rest easy knowing that our mum was well looked after. We wish Mum
(who had Alzheimer's and was blind) had been better able to engage with all the wonderful activities but it was good to see her dancing again on one occasion and making a new friend, at age 97! When Mum was in her last days, the care for her was exemplary. We knew we were in safe hands throughout and we felt cared for, too. I can never thank the staff enough for the experience of being with Mum when she passed, peacefully. Mum once told me "everyone here is so kind and friendly. If you ever wanted somewhere to stay, I can thoroughly recommend it here." Well, Mum, we are not quite ready for that yet, but it was good to hear you say this!

Reply from Prakash Bundun, Manager at Haling Park

It is so nice of you to take the time to give us some feedback, which the Team is very grateful for. | hope that you are keeping well. Please keep in touch.


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Review from E T (Son of Resident) published on 11 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are caring and dedicated.

Reply from Prakash Bundun, Manager at Haling Park

We really appreciate your feedback. The team is pleased to know that you are happy with your mother's care and endeavour to maintain these standards.


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Review from Patsy M (Daughter of Resident) published on 3 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I love this care home. I am coming here when it is my turn, it's clean, friendly and it's five star.
You look after my dad so well, thank you so much.

Reply from Prakash Bundun, Manager at Haling Park

Dear Patsy
We are ever so grateful for sharing your experience with our Care Home. It is always a pleasure to look after your father and having you during your visits.


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Review from Stephanie G (Daughter of Resident) published on 21 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the staff to be very welcoming, courteous, professional and warm in all their interactions with us. It is evident to us by the condition in which we found our mother, that our mother is cared for by the staff.

Reply from Prakash Bundun, Manager at Haling Park

Dear Stephanie,
Thank you for taking the time to review our care home. It is pleasing to know that you are happy with your mother's care.


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Review from Dionne D (Daughter of Resident) published on 17 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my mother experiences at Haling Park is exceptional. The staff from admin, carers, nurses and management are professional and give a high standard of care. My mother is happy and respected. Everyone is kind, compassionate and are supportive of all her needs. Haling Park is the best!

Reply from Prakash Bundun, Manager at Haling Park

Dear Dionne
Thank you for your positive review, which is so inspirational for the team at Haling Park. We will continue to work very hard to maintain these standards. It is reassuring to know that you are very satisfied with your mother's care.


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Review from Paul L (Son of Resident) published on 28 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad was only in Haling Park Care Home for a short period of time after leaving hospital. The facilities and staff are simply the best. I am happy that Dad spent his last few weeks in such a lovely place with caring people.

Reply from Prakash Bundun, Manager at Haling Park

Dear Paul,
Thank you for your feedback. I hope that you are keeping well.
Please keep in touch.


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Review from Zoe I (Niece of Resident) published on 17 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle gave up the will to live. He was living with depression and various illnesses. When he came to live at Haling Park that all changed. It gave him a new lease of life and he was happy for the first time in years. He was comfortable, wasn't lonely and his needs were met by a lovely professional
team of staff. What I liked most is that all the staff were always the same faces, not agency staff, which was reassuring. A massive thank you to the team.

Reply from Prakash Bundun, Manager at Haling Park

Thank you for taking the time to provide your valuable feedback. It was a real pleasure to look after your uncle and have you as support.
Please keep in touch.


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Review from S T (Respite Resident) published on 13 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My stay here at Haling Park is an enjoyable experience. I was looking for a care home that would be able to help my recovery from a long illness, bed bound and in hospital. All the staff here are very helpful, coming across as very professional but with a friendly demeanour. They have helped me set
up additional services such as a physio and are more than willing to provide some support during these sessions.

Reply from Prakash Bundun, Manager at Haling Park

Thank you for your lovely comments. We will continue to work very hard in order to maintain these standards.


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Review from Rachel R (Daughter of Resident) published on 9 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the care Dad is receiving. All the staff are caring and nothing is too much trouble; he seems to have improved in his well-being since arriving a couple of months ago.

Reply from Prakash Bundun, Manager at Haling Park

Dear Rachel
Thank you for your feedback. I am so pleased that your father's general well-being has improved since arriving at Haling Park.


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Review from Carol D (Wife of Resident) published on 23 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was at Haling Park for 17 months and received excellent care and understanding from all of the staff. He was happy and content, always cared for and as a family, we felt included, supported and that he was safe in the staff's care. We could not have asked for a more dedicated team of staff
to care for him and will be forever grateful for all they did.

Reply from Prakash Bundun, Manager at Haling Park

Thank for taking the time to give your feedback. Please keep in touch.


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Review from Emma T (Respite Resident) published on 11 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From my first moment at Haling Park Croydon, I was met with a warm welcome and treated with compassion and respect. The staff were attentive and kind and my every need was anticipated and satisfied. Nothing was too much trouble and during my stay, the staff would go out of their way often to satisfy
my needs and make me as comfortable as possible. The staff are competent and efficient but more than that, they work from the heart, strive to make each resident feel loved and special. I was treated like a princess and I'm truly grateful to have been in such a well run establishment. Wonderful nursing home, wonderful people. Thank you all so much.

Reply from Prakash Bundun, Manager at Haling Park

Dear Emma
It was a real pleasure having you at Haling Park. Thank you for your lovely feedback and taking the time to thank everyone (individually) who was involved in your care.


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Review from Kim B (Daughter of Resident) published on 21 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the care of my mum. The staff are all very friendly and helpful. My mum's room and facilities were excellent.

Reply from Prakash Bundun, Manager at Haling Park

Your compliments are really morale boosting for all of us at Haling Park. Thank you for taking the time in doing this.


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Review from D P (Son of Resident) published on 30 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has advanced dementia with behavioural issues. The care and staff at Haling Park Care Home has been excellent.

Reply from Prakash Bundun, Manager at Haling Park

Dear D,
We truly appreciate your time for providing such nice feedback about our care home. The team at Haling Park will continue to work very hard in order to maintain the high standards.


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Review from A O (Daughter of Resident) published on 1 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very well run care home. Friendly ad caring staff. Lots of entertainment and activities provided for the residents.

Reply from Prakash Bundun, Manager at Haling Park

We appreciate you sharing your thoughts about the Home. The teamwork hard to meet expectations like yours and as such, we are so happy that you are satisfied with your mother's care.


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Review from Olivia K (Daughter of Resident) published on 21 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot fault Haling Park care home one bit. I feel so reassured that my Mum receives the best care here and most importantly is so happy. The staff are amazing, ensuring all residents are cared for properly. There is a wide range of activities, very good food and lovely spacious rooms for all residents.
I would recommend Haling Park care home for anyone looking for a great home with amazing staff and the highest standard of care. Thank you to everyone at Haling Park.

Reply from Prakash Bundun, Manager at Haling Park

Dear Olivia, thank you so much for your kind words. We really appreciate you taking the time to share your experience (and your mother's) at the Home.


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Review from Andrea C (Daughter of Resident) published on 8 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been attending Haling Park for 3 months now and she settled in no time. We are very happy with the care my mother is given. She enjoys the entertainment during the day. the home is clean, her room is lovely and the staff are so helpful, friendly and caring. We are so lucky to have found
a forever home here.

Reply from PRAKASH BUNDUN, MANAGER at Haling Park

Dear Andrea
It is a real pleasure to look after your mother as well as working with you. Thank you so much for your nice comments about our service.


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Current Review Score: 10.0 (10.000)

Review Score Change Log

Please note changes are only recorded per day, so if 2 or more changes occur in the same day, it will only show the result from all the changes, not an individual breakdown of all the changes

Overview of Review Score

The Review Score of 10 (10.000) out of 10 for Haling Park is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Haling Park is calculated as follows: ( (322 Excellents x 5) ) ÷ 322 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Haling Park is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 27 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Feb 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 04 Mar 2025

Residential, Dementia and Nursing bedrooms are currently available. Please do get in touch for further information


Awards / Recognitions (5)

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Meet the Team (10)

Adriana

Adriana Calmeiro

Job Title: Manager

Joined: 2021

I joined the Haling Park Care team in February of 2021 as Deputy Home Manager and was promoted to Home Manager in 2023.


Originally from Portugal, where I earned my degree in Nursing and have been working as a Registered Nurse in the UK ever since. Having gained experience in both hospital and care home settings, elderly and dementia care became my passion care.


Whilst working with various specialities in the hospital, I was able to develop my clinical skills and be exposed to different environments, as well as perfect important skills such as organizational and priority tasks. Nonetheless, my strong belief in providing person-centred care encouraged me to attempt the Care Home setting, and I found my vocation.


My road took me to Haling Park Care home, where staff are caring and focussed on meeting residents’ needs as a whole, by working as a team, liaising with the multidisciplinary team and involving resident’s family and friends.”


Jemayma

Jemayma Newland

Job Title: Team Leader

Joined: 2019

Jemayma is a Team Leader at Haling Park Care Home, she is involved in supervising the night staff, administering medication and creating customised care plans for our residents.
She is well liked by all the residents and is known for going above and beyond to ensure they are happy and have a good quality of life under our care.
Her nursing background and strong work ethic have made her a natural leader that is well respected by her fellow colleagues.


Saide

Saide Daude

Job Title: Maintenance

Joined: 2018

Saide has been working at Haling Park Care Home since the very beginning, with 10 years of experience in maintenance, building and DIY within a care home setting, he is an integral part of the team.


Saide ensures that residents live in a place that’s proactively inspected and brilliantly maintained at all times.
In addition to maintenance, Saide safely transports residents to and from appointments and outings in our minibus.


In his free time, Saide enjoys playing the drums, singing, dancing and spending quality time with his family.


Julie

Julie Songhurst

Job Title: Laundry Supervisor

Joined: 2019

Julie has been working within the care industry for 18 years. She has been at Haling Park for 3 years and loves every minute of her day. Working with a team that is always willing to go above and beyond, she enjoys interacting with residents.


Sandra

Sandra Mclean

Job Title: RGN

Joined: 2019

Sandra has been working as a registered nurse for 26 years, she started her career working in Paediatrics until she moved into nursing care. Sandra loves being able to help people and loves working at Haling Park because of the friendly environment and teamwork.


Sam

Sam Halim

Job Title: Administrator

Joined: 2019

Sam has been working at Haling Park since 2019. Her favourite part of her job is spending time with all our lovely residents and getting to know them and their life stories.


Neville

Neville Noronha

Job Title: Chef

Joined: 2018

Neville has over 20 years of experience as a trained Chef, he has been working at Haling Park since 2018 and enjoys being a part of a 5-star home working with a great Manager and team. Neville enjoys putting a smile on the resident's faces every day with the delicious meals he prepares.


Sunpreet

Sunpreet Kaur

Job Title: Senior Care Assistant

Joined: 2022

Sunpreet is a dedicated professional with a strong commitment to helping others. Since joining Haling Park in 2022 as a carer, her exemplary leadership skills and diligent work ethic have led to her promotion to senior carer. With a background in nursing from India, Sunpreet embodies the values of loyalty and teamwork and is deeply passionate about providing high-quality care. She excels at building strong interpersonal relationships with both residents and staff, fostering a supportive and compassionate environment.


Febin

Febin Joy

Job Title: Senior Care Assistant

Joined: 2021

Febin began his journey with our care home as a dedicated Health Care Assistant. Through his unwavering commitment and exceptional care, he has now advanced to the role of Senior Carer. Febin’s passion for providing compassionate and personalized care has made a significant impact on both our team and the individuals we support. His expertise and leadership continue to inspire and elevate the quality of care we deliver.


Daryll

Daryll Carreon

Job Title: Unit Manager

Joined: 2018

Daryll is proud to say that he is part of the team to opened Haling Park, from only a few residents to now full capacity home. Apart from providing a high standard of care, 15 years working in palliative and dementia nursing has taught me to treat everyone with kindness, and utmost respect and see them as individuals beyond their illness and grief.