Haling Park

46 Bramley Hill, South Croydon CR2 6NS
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Top 20 carehome certificate
10 80 Reviews
  • Haling Park, South Croydon
Haling Park is a private, luxury care home that offers premier accommodation and the highest levels of Residential, Nursing, Dementia & Respite Care on an All-Inclusive basis.

The home has been uniquely designed to encourage group living in a quiet residential area of South Croydon. There is a wide range of high-quality facilities available as well as a stimulating activities programme that residents are encouraged to involve themselves in.

Haling Park is built on the ethos that each individual should be given every opportunity to live an enriched and independent life in a supportive, caring environment.

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Care Provided by Haling Park

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 62 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Adriana Calmeiro (Manager)
  • Admission Criteria
    • Ages 40+
  • Room Information
    • Single Rooms (62)
    • Single Rooms with ensuite Wet Room (62)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2018
    • Last Refurbishment: 2024
    • Number of floors: 4

Funding & Fees Guide for Haling Park

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,850 – £1,900
    • Self-Funded Residential Dementia Care £1,900 – £1,950
    • Self-Funded Nursing Care £1,950 – £2,000
    • Self-Funded Nursing Dementia Care £2,000 – £2,000
    • RESPITE Self-Funded Residential Care from £1,980
    • RESPITE Self-Funded Residential Dementia Care from £1,980
    • RESPITE Self-Funded Nursing Care from £1,980
    • RESPITE Self-Funded Nursing Dementia Care from £1,980

  • Respite Care minimum 3 week stay
  • (these prices are only a guideline, please contact Haling Park to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • There are no current restrictions with visiting.


  • Parking

  • Haling Park has private car parking.


Haling Park Reviews (80)

Total of 80, showing 41-60
10

Haling Park has a Review Score of 10 (10.000) out of 10, based on 27 reviews in the last 2 years. Over all time Haling Park has 80 reviews.

Overall Experience

  • 78
  • 2
  • 0
  • 0
  • 0

Date Published

80
2
7
27
53

Review from S S (Wife of Resident) published on 4 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband arrived at Haling Park in June 2021. He settled down very well and is very happy. All the staff are excellent, they go out of their way to help and support you. I highly recommend this home.

Reply from PRAKASH BUNDUN, MANAGER at Haling Park

Dear Mrs Sullivan
We really appreciate your feedback. The Team at Haling Park will, undoubtedly, use this as motivation to continue delivering high standards of care.


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Review from Nadia R (Daughter of Resident) published on 4 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Haling Park Care Home is a very welcoming, calm and lovely home. The staff are so friendly, helpful and polite. My mum is happy here and I am so pleased she is in the care of these amazing carers

Reply from PRAKASH BUNDUN, MANAGER at Haling Park

Dear Nadia
We truly value your feedback and taking the time to do this. The Team at Haling Park is very grateful for your kind words.


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Review from Karen M (Niece of Resident) published on 28 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wow, what can we say. The level of care that my aunt receives is outstanding. The staff are pleasant, helpful and so caring. I cannot fault anything here all credit to you. My aunt has dementia and the staff are so understanding. We are kept informed with all changes to my aunts care. I can't think
of anywhere else I would rather be. Thank you.

Reply from Prakash Bundun, Manager at Haling Park

Thank you for your lovely comments. The Team at Haling Park is so grateful for this and will continue to work very hard in order to maintain the standards.


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Review from Jim L (Son of Resident) published on 23 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely premises, friendly staff, pleasant surroundings. Very good care. My mother chooses from a varied menu and is washed and dressed each morning by carers/nurses each morning. She has breakfast dinner and supper. In her own room if she wishes, but she is encouraged to eat in the dining room. Her
washing is done for her and her room is cleaned regularly and her bed made for her each morning. She has ensuite facilities and a TV in her room

Reply from Prakash Bundun, Manager at Haling Park

Thanks a lot for your review. We will endeavour to ensure that your mother continues to receive high standards of care.


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Review from Valerie W (Sister of Resident) published on 8 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The best care home ever. Cannot fault any of the staff. They are so professional - caring is second to none. My brother is so happy and content and that's all I ever want for him. I myself love coming to visit. It's always a pleasure. Simply the best and as a visitor, I'm always treated superbly.

Reply from Prakash Bundun, manager at Haling Park

Dear Valerie
Your positive review made the Team at Haling Park feel so energised and inspired. We cannot thank you enough for taking the time to review our service. I am very pleased that you are happy with the home and the care provided to your brother.


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Review from Hilary L (Wife of Resident) published on 29 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been attending Haling Park for respite care, 1 day a week.
He finds everybody very helpful, kind and supportive. There are interesting activities, quizzes, games, entertainers, cinema etc.
Everybody is encouraged to join in and apparently people are engaged and enthusiastic.
The
food is good, there is an interesting choice. Overall, the home has a lovely feel.

Reply from PRAKASH BUNDUN, MANAGER at Haling Park

Dear Hilary
Thank you so much for your feedback. I am pleased that your husband continues to enjoy his time spent at Haling Park Care Home.


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Review from Christine T (Wife of Resident) published on 28 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been here at Haling Park since January 2021. He gets on well with all the staff here and they treat us both with care and respect.
I'm very pleased with the amount of activities within the home and that my husband gets very involved.
I feel my husband is very looked after at Haling
Park and I like being able to see what my husband gets up to on the Haling Park social media.

Reply from Prakash Bundun, MANAGER at Haling Park

Dear Christine
We really appreciate your feedback. The team at Haling Park will continue to work very hard to maintain the high level care.


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Review from Lynn R (Daughter of Resident) published on 13 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has deteriorating dementia and requires care 24/7. We are so happy that Mum is receiving the best care possible. The staff are so caring and always speak to Mum with such kindness and respect. We are truly blessed to have found such a lovely place for Mum. Thank you for all you do.

Reply from PRAKASH BUNDUN, MANAGER at Haling Park

Dear Lynn
Thank up so much for taking the time to give feedback about the Home and your mother's care. It is pleasing and encouraging for the Team to be recognised for their good work.


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Review from Ida B (Resident) assisted by family/friend published on 20 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring and helpful staff. Always responsive to my care needs. They always respond to my calls quickly. My room and environment (lounge etc.) are comfortable, clean and tidy. I'm glad I'm in Haling Park, I have plenty of company and I am never lonely.

Reply from PRAKASH BUNDUN, MANAGER at Haling Park

Dear Ida, thank you for your feedback. It is such a pleasure to look after you and I am pleased that you are happy at Haling Park Care Home.


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Review from Denise K (Granddaughter of Resident) published on 20 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home staff have been very accomodating, making the necessary adjustments to the meeting room to make it possible for us to see Grandma on a regular basis during these challenging times. Thank you to all the staff for taking such good care and for being so welcoming.

Reply from Prakash Bundun, Manager at Haling Park

Dear Denise, thank you so much for your feedback. I am pleased that you are happy with your grandmother's care. It is so nice to see the smile on her face when her loving family visit.


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Review from Jill M (Wife of Resident) published on 19 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is amazing! The care and love they show towards my husband and me are remarkable. I can't thank them enough for the way that they have coped during the pandemic and have always done their best to allow us to see our loved ones. It has been such a blessing to know with absolute confidence
that my husband is getting the very best care.

Reply from Prakash Bundun, Manager at Haling Park

Thank you for your feedback, Jill. It is always a pleasure to look after your loved one.


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Review from Karen V (Daughter of Resident) published on 19 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot give high enough praise to the care home and its staff. It/they are superb. The level of care given is excellent. My father, who suffers from dementia, is happy and settled and we know he is really well taken care of. Everything about the home is first class, I would thoroughly recommend.

Reply from Prakash Bundun, Manager at Haling Park

Dear Karen, thank you for taking the time to review our service. It is reassuring to know that you are very happy with the level of care that your father receives at Haling Park.


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Review from Patricia M (Sister of Resident) published on 14 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Haling Park have been amazing. My brother had been through a very traumatic time, after a spell in hospital, he now lives at Haling Park. From the Management, Carers, Activities and everyone who works there, this team really cares. I would highly recommend the home for both family and resident, as it
makes everyone feel reassured. Brilliant.

Reply from Prakash Bundun, Manager at Haling Park

Dear Patricia


Thank you so much for your feedback. I am pleased that you are happy with the care that your brother is receiving at Haling Park.


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Review from Rita H (Wife of Resident) published on 28 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was a resident from January 2020 until 8th April 2021, during that time he and our family received nothing but respect and loving kindness and care. The respect and dignity my husband received was incredible. Haling Park Care Home should be so proud of all their staff, who work tirelessly
for the residents. May I thank them from the bottom of my heart for the way my husband was treated.

Reply from Prakash Bundun, Manager at Haling Park

Dear Rita, I hope you are keeping well. We really appreciate your positive feedback. Please keep in touch.


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Review from George S (Husband of Resident) published on 28 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are wonderful, very caring and professional. I have no worries that my wife is being looked after with the care given to her and I am at complete ease when I leave her. I am always kept up to date with her care and always made to feel welcome and nothing is too much trouble for the staff.
I would highly recommend Haling Park Care Home. Outstanding setting.

Reply from Prakash Bundun, Manager at Haling Park

Dear George, thank you for your time to review our service. I am pleased that you feel satisfied with the care provided by the staff members.


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Review from Elaine L (Friend of Resident) published on 7 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot begin to tell you how wonderful this nursing home and all its staff are. From the ancillary staff to the activities coordinators, to the catering, nursing and management. They are all so lovely and look after their residents and their families and friends like their own. Nothing is too much
trouble and they are available day or night to answer any concerns. I can't recommend them enough.

Reply from PRAKASH BUNDUN, MANAGER at Haling Park

Your lovely comments can only give us more encouragement to deliver the highest standards - Thank you.


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Review from K Y (Son of Resident) published on 4 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The visit was very enjoyable. The staff are very helpful, pleasant and professional. The facilities are superb. I am confident that my father is being well looked after. Thank you.

Reply from Prakash Bundun, Manager at Haling Park

Thank you for taking the time to review our service. I am sure that your father will continue to settle.


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Review from N C (Son-in-law of Resident) published on 4 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very professionally run care home with excellent friendly management and staff, with a very welcoming, caring atmosphere and a lovely smell of fresh coffee. Great facilities and lots of activities for the residents to join in with. My mother in law is very happy, bright and cheerful. She loves the
exercises and the singers who visit regularly. The carers and staff do an excellent job under difficult circumstances, who are always bright, friendly and cheerful.

Reply from Prakash Bundun, Manager at Haling Park

The Team at Haling Park would like to thank you for your positive feedback.


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Review from S B (Daughter of Resident) published on 4 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

At the time of Covid-19, it is quite difficult to comment on all aspects of care because we, the family, cannot come in. However, great effort is being made to enable us to stay in touch through Skype, outside the window and two visits a week which is wonderful! Thank you. From what we can tell my mother
has settled very well and she is thriving. All the staff are approachable and kind. Will appreciate opportunities of a periodic/formal review.

Reply from Prakash Bundun, Manager at Haling Park

Thank you for your review. I am glad that your mother has settled quickly.


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Review from S C (Son of Resident) published on 4 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great place. The staff are so helpful and caring. My mother is being looked after so well new visitors room is amazing making it so good to visit my mother.

Reply from Prakash Bundun, Manager at Haling Park

Thank you for taking the time to share your views about our Home.


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Current Review Score: 10.0 (10.000)

Review Score Change Log

Please note changes are only recorded per day, so if 2 or more changes occur in the same day, it will only show the result from all the changes, not an individual breakdown of all the changes

Overview of Review Score

The Review Score of 10 (10.000) out of 10 for Haling Park is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Haling Park is calculated as follows: ( (322 Excellents x 5) ) ÷ 322 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Haling Park is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 27 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Feb 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 04 Mar 2025

Residential, Dementia and Nursing bedrooms are currently available. Please do get in touch for further information


Awards / Recognitions (5)

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Meet the Team (10)

Adriana

Adriana Calmeiro

Job Title: Manager

Joined: 2021

I joined the Haling Park Care team in February of 2021 as Deputy Home Manager and was promoted to Home Manager in 2023.


Originally from Portugal, where I earned my degree in Nursing and have been working as a Registered Nurse in the UK ever since. Having gained experience in both hospital and care home settings, elderly and dementia care became my passion care.


Whilst working with various specialities in the hospital, I was able to develop my clinical skills and be exposed to different environments, as well as perfect important skills such as organizational and priority tasks. Nonetheless, my strong belief in providing person-centred care encouraged me to attempt the Care Home setting, and I found my vocation.


My road took me to Haling Park Care home, where staff are caring and focussed on meeting residents’ needs as a whole, by working as a team, liaising with the multidisciplinary team and involving resident’s family and friends.”


Jemayma

Jemayma Newland

Job Title: Team Leader

Joined: 2019

Jemayma is a Team Leader at Haling Park Care Home, she is involved in supervising the night staff, administering medication and creating customised care plans for our residents.
She is well liked by all the residents and is known for going above and beyond to ensure they are happy and have a good quality of life under our care.
Her nursing background and strong work ethic have made her a natural leader that is well respected by her fellow colleagues.


Saide

Saide Daude

Job Title: Maintenance

Joined: 2018

Saide has been working at Haling Park Care Home since the very beginning, with 10 years of experience in maintenance, building and DIY within a care home setting, he is an integral part of the team.


Saide ensures that residents live in a place that’s proactively inspected and brilliantly maintained at all times.
In addition to maintenance, Saide safely transports residents to and from appointments and outings in our minibus.


In his free time, Saide enjoys playing the drums, singing, dancing and spending quality time with his family.


Julie

Julie Songhurst

Job Title: Laundry Supervisor

Joined: 2019

Julie has been working within the care industry for 18 years. She has been at Haling Park for 3 years and loves every minute of her day. Working with a team that is always willing to go above and beyond, she enjoys interacting with residents.


Sandra

Sandra Mclean

Job Title: RGN

Joined: 2019

Sandra has been working as a registered nurse for 26 years, she started her career working in Paediatrics until she moved into nursing care. Sandra loves being able to help people and loves working at Haling Park because of the friendly environment and teamwork.


Sam

Sam Halim

Job Title: Administrator

Joined: 2019

Sam has been working at Haling Park since 2019. Her favourite part of her job is spending time with all our lovely residents and getting to know them and their life stories.


Neville

Neville Noronha

Job Title: Chef

Joined: 2018

Neville has over 20 years of experience as a trained Chef, he has been working at Haling Park since 2018 and enjoys being a part of a 5-star home working with a great Manager and team. Neville enjoys putting a smile on the resident's faces every day with the delicious meals he prepares.


Sunpreet

Sunpreet Kaur

Job Title: Senior Care Assistant

Joined: 2022

Sunpreet is a dedicated professional with a strong commitment to helping others. Since joining Haling Park in 2022 as a carer, her exemplary leadership skills and diligent work ethic have led to her promotion to senior carer. With a background in nursing from India, Sunpreet embodies the values of loyalty and teamwork and is deeply passionate about providing high-quality care. She excels at building strong interpersonal relationships with both residents and staff, fostering a supportive and compassionate environment.


Febin

Febin Joy

Job Title: Senior Care Assistant

Joined: 2021

Febin began his journey with our care home as a dedicated Health Care Assistant. Through his unwavering commitment and exceptional care, he has now advanced to the role of Senior Carer. Febin’s passion for providing compassionate and personalized care has made a significant impact on both our team and the individuals we support. His expertise and leadership continue to inspire and elevate the quality of care we deliver.


Daryll

Daryll Carreon

Job Title: Unit Manager

Joined: 2018

Daryll is proud to say that he is part of the team to opened Haling Park, from only a few residents to now full capacity home. Apart from providing a high standard of care, 15 years working in palliative and dementia nursing has taught me to treat everyone with kindness, and utmost respect and see them as individuals beyond their illness and grief.