Haling Park

46 Bramley Hill, South Croydon CR2 6NS
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10 80 Reviews
  • Haling Park, South Croydon
Haling Park is a private, luxury care home that offers premier accommodation and the highest levels of Residential, Nursing, Dementia & Respite Care on an All-Inclusive basis.

The home has been uniquely designed to encourage group living in a quiet residential area of South Croydon. There is a wide range of high-quality facilities available as well as a stimulating activities programme that residents are encouraged to involve themselves in.

Haling Park is built on the ethos that each individual should be given every opportunity to live an enriched and independent life in a supportive, caring environment.

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Care Provided by Haling Park

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 62 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Adriana Calmeiro (Manager)
  • Admission Criteria
    • Ages 40+
  • Room Information
    • Single Rooms (62)
    • Single Rooms with ensuite Wet Room (62)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2018
    • Last Refurbishment: 2024
    • Number of floors: 4

Funding & Fees Guide for Haling Park

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,850 – £1,900
    • Self-Funded Residential Dementia Care £1,900 – £1,950
    • Self-Funded Nursing Care £1,950 – £2,000
    • Self-Funded Nursing Dementia Care £2,000 – £2,000
    • RESPITE Self-Funded Residential Care from £1,980
    • RESPITE Self-Funded Residential Dementia Care from £1,980
    • RESPITE Self-Funded Nursing Care from £1,980
    • RESPITE Self-Funded Nursing Dementia Care from £1,980

  • Respite Care minimum 3 week stay
  • (these prices are only a guideline, please contact Haling Park to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • There are no current restrictions with visiting.


  • Parking

  • Haling Park has private car parking.


Haling Park Reviews (80)

Total of 80, showing 61-80
10

Haling Park has a Review Score of 10 (10.000) out of 10, based on 27 reviews in the last 2 years. Over all time Haling Park has 80 reviews.

Overall Experience

  • 78
  • 2
  • 0
  • 0
  • 0

Date Published

80
2
7
27
53

Review from D A (Daughter of Resident) published on 4 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is just wonderful. They have given to my father so much support and the care is outstanding. The staff are wonderful they have so many activities to keep the residents occupied. Sadly we can't come into see this, but see lots of photo's on social media. All the residents and family are treated
like one big family no hesitating in recommending.

Reply from Prakash Bundun, Manager at Haling Park

Thank you for your nice comments., which we fully appreciate.


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Review from J S (Niece of Resident) published on 3 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Even in these difficult times, I'm so happy when I visit my aunt and she's relaxed and so well presented. The staff are always happy, courteous and of course, caring. I feel that my aunt's life is greatly improved now she is safely well looked after at Haling Park.

Reply from Prakash Bundun, Manager at Haling Park

Thank you for taking the time to review our service.


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Review from K M (Niece of Resident) published on 30 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Auntie was cared for at this lovely home from March until October of this year when she sadly passed away. Her time at Haling Park was very difficult due to the Covid situation but the management, the carers and the nurses were exceptionally kind and caring to her, treating her with respect and were
a great comfort to her. The whole team were friendly and approachable and worked with us to ensure Auntie's needs were met. The kindness shown to Auntie and us will always be truly appreciated.

Reply from Prakash Bundun, Manager at Haling Park

Thank you for taking the time to review our service. Please keep in touch!


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Review from Diane Y (Wife of Resident) published on 26 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault anybody or any of the services provided at your excellent care home. Thank you for looking after my husband.

Reply from Prakash Bundun, Manager at Haling Park

Thank you for your feedback. We will ensure that the standards are maintained.


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Review from A M (Resident) published on 19 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The place is like a 5-star hotel. Good food. Staff could not be nicer. Made life as pleasant as possible under the circumstances.

Reply from PRAKASH BUNDUN, MANAGER at Haling Park

Thank you for your feedback. It was a pleasure having you at Haling Park.


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Review from S K (Resident) published on 12 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience since being at Haling Park Care Home has been very happy. I feel as if I'm in my own home. My needs are always taken care of and nothing is ever too much trouble. Couldn't ask for any better care.

Reply from Prakash Bundun, Manager at Haling Park

Thank you for your positive comments. I am pleased that you feel at Home at Haling Park.


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Review from R R (Resident) published on 9 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good caring home. The staff are caring and always willing to help with a smile.

Reply from Prakash Bundun, Manager at Haling Park

We appreciate all your feedback. It is a pleasure to look after you - Thank you.


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Review from K C (Wife of Resident) published on 24 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly staff, nice surroundings. All residents that I saw seemed very relaxed and happy. My husband was in Hayling Park for 2 weeks respite and although he was not keen on going and was very pleased to be home, he said he liked the home.

Reply from PRAKASH BUNDUN, MANAGER at Haling Park

Thank you so much for your lovely comments. I am pleased that your husband found his stay at Haling Park enjoyable.


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Review from A R (Resident) published on 1 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everybody is very kind, and I am very happy.

Reply from Richard Maddison, Regional Manager at Haling Park

Thank you very much for taking the time to write this review, the feedback is very much appreciated by the team and will be shared with all staff. We are pleased that you're are happy at Haling Park.


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Review from M G (Resident) assisted by family/friend published on 20 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I had a very happy two weeks stay here after having a new hip operation.
All the staff are very friendly and helpful. There is a lovely relaxed atmosphere too.

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Review from A P (Daughter of Resident) published on 20 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I first went to view this home, I was impressed, it was more like a hotel than a home. After my dad had been in there for a few months, I am still impressed. The care is exceptional, the staff are very attentive, helpful, and the food is excellent! They like the family to have involvement if they
can.
Dad seems to be settling in after quite a few difficult months, but that's down to Dad's illness, not the home. I would highly recommend it to anyone.

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Review from J S (Respite Resident) published on 4 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Two weeks of respite care, service and attention was just what I needed after a major operation.

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Review from J H (Niece of Resident) published on 8 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely care home. My uncle seems very comfortable and extremely well looked after.
The staff are friendly, caring and communicative with the families of the residents.

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Review from Robert M (Son of Resident) published on 25 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely happy with the care my mother is receiving from this care home. The staff are very professional, friendly and always willing to help.

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Review from Joyce D (Resident) published on 16 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Made very welcome, care good, staff always help, food is excellent.
Activities - will get more.

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Review from Cheryl S (Niece of Resident) published on 16 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been treated with the utmost respect and settled in very quickly. I cannot fault the high standard of care she has received. The staff are always kind and welcoming and I am kept informed of my aunt's health or problems. She has improved so much since joining Haling Park, she is clean, well
groomed, putting on weight, her laundry is immaculate and the food exceptional. I would have no hesitation recommending this home and only wish I had found it sooner.

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Review from Susan M (Daughter of Resident) published on 14 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Haling Park care home is a stunning place, impeccably decorated throughout. Every room has it's own shower/wet room and toilet. Cleanliness is maintained throughout. Superb dining rooms and food prepared by the in house chef and tailored to the needs of the residents. Nothing is too much trouble for
the staff who lovingly care for those left in their charge. Its facilities are second to none with an in house café, hairdressers, cinema and nail bar and small intimate lounges. A place to live out one's life in comfort and safety.

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Review from Kevin M (Son of Resident) published on 14 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The overall standard of facilities and care is first class but the most important thing to me is that all the staff really care about the residents. It is not just a job for them. Since moving to Haling Park, my mother is much happier and her emotional well being has increased immeasurably.

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Review from Wendy S (Friend of Resident) published on 14 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend is very happy and settled at Haling Park. She is very well cared for and all the staff are very friendly and nothing is too much trouble. There is entertainment provided and outings too. The accommodation is excellent too. So clean and tidy.

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Review from Karen N (Daughter of Resident) published on 19 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father came here after I removed him from another care home and how lucky I feel to have found this fantastic care home.
The home itself is brand new and everything is high spec it is more like a 5* hotel.
The staff are all lovely, polite and genuine. They really do care for the residents and my
father, who was depressed, underweight and confused because of the previous care home is now happy, has put on weight, is thriving and content.
We really can only highly recommend Haling Park Care Home, it’s not your normal type of care home, it is something special and they treat the residents with great dignity and respect.

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Current Review Score: 10.0 (10.000)

Review Score Change Log

Please note changes are only recorded per day, so if 2 or more changes occur in the same day, it will only show the result from all the changes, not an individual breakdown of all the changes

Overview of Review Score

The Review Score of 10 (10.000) out of 10 for Haling Park is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Haling Park is calculated as follows: ( (322 Excellents x 5) ) ÷ 322 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Haling Park is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 27 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Feb 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 04 Mar 2025

Residential, Dementia and Nursing bedrooms are currently available. Please do get in touch for further information


Awards / Recognitions (5)

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Meet the Team (10)

Adriana

Adriana Calmeiro

Job Title: Manager

Joined: 2021

I joined the Haling Park Care team in February of 2021 as Deputy Home Manager and was promoted to Home Manager in 2023.


Originally from Portugal, where I earned my degree in Nursing and have been working as a Registered Nurse in the UK ever since. Having gained experience in both hospital and care home settings, elderly and dementia care became my passion care.


Whilst working with various specialities in the hospital, I was able to develop my clinical skills and be exposed to different environments, as well as perfect important skills such as organizational and priority tasks. Nonetheless, my strong belief in providing person-centred care encouraged me to attempt the Care Home setting, and I found my vocation.


My road took me to Haling Park Care home, where staff are caring and focussed on meeting residents’ needs as a whole, by working as a team, liaising with the multidisciplinary team and involving resident’s family and friends.”


Jemayma

Jemayma Newland

Job Title: Team Leader

Joined: 2019

Jemayma is a Team Leader at Haling Park Care Home, she is involved in supervising the night staff, administering medication and creating customised care plans for our residents.
She is well liked by all the residents and is known for going above and beyond to ensure they are happy and have a good quality of life under our care.
Her nursing background and strong work ethic have made her a natural leader that is well respected by her fellow colleagues.


Saide

Saide Daude

Job Title: Maintenance

Joined: 2018

Saide has been working at Haling Park Care Home since the very beginning, with 10 years of experience in maintenance, building and DIY within a care home setting, he is an integral part of the team.


Saide ensures that residents live in a place that’s proactively inspected and brilliantly maintained at all times.
In addition to maintenance, Saide safely transports residents to and from appointments and outings in our minibus.


In his free time, Saide enjoys playing the drums, singing, dancing and spending quality time with his family.


Julie

Julie Songhurst

Job Title: Laundry Supervisor

Joined: 2019

Julie has been working within the care industry for 18 years. She has been at Haling Park for 3 years and loves every minute of her day. Working with a team that is always willing to go above and beyond, she enjoys interacting with residents.


Sandra

Sandra Mclean

Job Title: RGN

Joined: 2019

Sandra has been working as a registered nurse for 26 years, she started her career working in Paediatrics until she moved into nursing care. Sandra loves being able to help people and loves working at Haling Park because of the friendly environment and teamwork.


Sam

Sam Halim

Job Title: Administrator

Joined: 2019

Sam has been working at Haling Park since 2019. Her favourite part of her job is spending time with all our lovely residents and getting to know them and their life stories.


Neville

Neville Noronha

Job Title: Chef

Joined: 2018

Neville has over 20 years of experience as a trained Chef, he has been working at Haling Park since 2018 and enjoys being a part of a 5-star home working with a great Manager and team. Neville enjoys putting a smile on the resident's faces every day with the delicious meals he prepares.


Sunpreet

Sunpreet Kaur

Job Title: Senior Care Assistant

Joined: 2022

Sunpreet is a dedicated professional with a strong commitment to helping others. Since joining Haling Park in 2022 as a carer, her exemplary leadership skills and diligent work ethic have led to her promotion to senior carer. With a background in nursing from India, Sunpreet embodies the values of loyalty and teamwork and is deeply passionate about providing high-quality care. She excels at building strong interpersonal relationships with both residents and staff, fostering a supportive and compassionate environment.


Febin

Febin Joy

Job Title: Senior Care Assistant

Joined: 2021

Febin began his journey with our care home as a dedicated Health Care Assistant. Through his unwavering commitment and exceptional care, he has now advanced to the role of Senior Carer. Febin’s passion for providing compassionate and personalized care has made a significant impact on both our team and the individuals we support. His expertise and leadership continue to inspire and elevate the quality of care we deliver.


Daryll

Daryll Carreon

Job Title: Unit Manager

Joined: 2018

Daryll is proud to say that he is part of the team to opened Haling Park, from only a few residents to now full capacity home. Apart from providing a high standard of care, 15 years working in palliative and dementia nursing has taught me to treat everyone with kindness, and utmost respect and see them as individuals beyond their illness and grief.