Hampton Manor

Gloucester Road, Delves Lane, Consett DH8 7FA
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9.9 31 Reviews
  • Hampton Manor, Consett
Nestled in a serene neighbourhood, Hampton Manor presents a first class care home designed for older individuals seeking a harmonious blend of comfort, dignity, and independence.

It's clear this establishment is more than a mere residence; it's a vibrant community where every corner tells a story of thoughtful care and attention to detail.

At Hampton Manor, personalisation is at the core of their philosophy, ensuring that the care provided to each resident is as unique as they are. The home features spacious bedrooms, each accompanied by an en suite wet room, offering privacy and convenience to all residents. These rooms aren’t just spaces to rest but are personal sanctuaries where residents can thrive in comfort.

The communal areas are the heartbeat of Hampton Manor, designed to foster a robust social life among residents. Whether it's participating in engaging activities, enjoying the beautifully landscaped gardens, or simply sharing stories, there’s always an opportunity to connect and create lasting memories.

A standout feature of Hampton Manor is its dining experience. The home boasts exquisite dining areas where residents can savour meals not just for their taste but as a social highlight of the day. The in-house catering team takes immense pride in preparing meals that delight the senses, turning meal times into an eagerly awaited part of the day. Residents can also welcome family and friends to join in, making dining at Hampton Manor a warm, communal joy.

In essence, Hampton Manor reshapes the concept of care for older people, striking a perfect balance between personalised care, independence, and a deeply social, engaging living environment.

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Care Provided by Hampton Manor

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 55 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Arlington Care Group
  • Person in charge
  • Donna Dove (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (55)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (55)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2024
    • Last Refurbishment: 2024
    • Number of floors: 4

Funding & Fees Guide for Hampton Manor

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,350 – £1,400
    • Self-Funded Residential Dementia Care £1,400 – £1,450
    • RESPITE Self-Funded Residential Care £1,350 – £1,400
    • RESPITE Self-Funded Residential Dementia Care £1,400 – £1,450

  • We offer Care for all Local Authority, Local authority with added top up, Self funding and NHS Continuing Healthcare. We have a selection of different rooms. available.
  • (these prices are only a guideline, please contact Hampton Manor to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking

  • On site allocated parking


Hampton Manor Reviews (31)

Total of 31, showing 1-20
9.9

Hampton Manor has a Review Score of 9.9 (9.941) out of 10, based on 31 reviews in the last 2 years. Over all time Hampton Manor has 31 reviews.

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Review from A S (Son of Resident) published on 4 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I love this home! It's definitely and example of one that others should follow. Always something going on and dad really loves it there. The chefs do a good job as food is important to him. Very impressive building and the staff are amazing too

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Review from K W (Daughter of Resident) published on 24 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

First time using respite and was very relieved that Mam settled so easily. The staff and management were consistently very friendly and helpful. The building is impressive and very well laid out with sunny day rooms and a relaxed atmosphere.

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Review from M N (Grandson of Resident) published on 13 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a lovely place, I came to visit my grandad and I have to say it's immaculate. The facilities are lovely and the standard of care was great. We were there for their pony event and it was marvellous.

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Review from Keith A (Partner of Resident) published on 3 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner has been moved from a home nearby as the last home was unable to meet her needs. This new home is able to do this. Very caring in all ways.

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Review from Michael P (Son-in-law of Resident) published on 3 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always spotlessly clean and the staff are always very friendly and helpful. They are attentive to my mother-in-law's needs and support her in a very professional way. The best care home I have visited.

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Review from M T (Daughter of Resident) published on 28 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved into Hampton Manor seven weeks ago. She has settled so well and I believe this is due to the wonderful staff. The staff are kind and caring and treat the residents with dignity and respect like they were their own family and always with a smile. Nothing has been too much trouble accommodating
mum's food and drink choices. Lots of varied activities to keep everyone entertained. Mum loves taking part in them all.

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Review from Leanne M (Friend of Resident) published on 28 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The whole place is lovely very clean and all staff are so polite. My family is very happy here which is amazing to hear.

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Review from Pauline H (Daughter of Resident) published on 28 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mam has settled in to Hampton Manor very well. She is joining in with activities and socialising with the other residents and this has improved her mood. The rooms are beautiful and clean the staff are very caring and attentive. All round excellent service. Great to see mam so happy.

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Review from Raymond H (Husband of Resident) published on 25 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleasant and comfortable environment. The staff are very amenable and positive. Residents are looked after in a diligent and caring way. Problems are minimal because issues are identified quickly and acted upon effectively.

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Review from Margaret C (Relative of Resident) published on 25 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Delighted with every aspect of care. The staff are very sympathetic and very caring. They are so well trained and respond appropriately to all individuals. A calm and loving atmosphere is always apparent.

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Review from I D (Granddaughter of Resident) published on 18 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care that my grandmother got was amazing and I honestly couldn't thank everyone from management to kitchen staff and the care staff. My grandmother always said she would never go into a home but Hampton Manor changed her mind, she enjoyed every minute she had there. The owner is amazing and also
steps up to help around which is amazing and he interacts with everyone there. My grandmother always called it her home at Hampton Manor and even we were made to feel like it was home to ourselves, I honestly couldn't thank everyone enough for the care and love they gave.
I will 110% recommend this home to anyone, my grandmother always loved to talk about how amazing this place is. Again thank you so much for the care and love that you all gave to my grandmother!

Reply from Miles Morgan, Director at Hampton Manor

Thank you so much for sharing your kind words about our care home. We're so glad to hear that your grandmother enjoyed her time with us. It was truly a pleasure to care for such an amazing lady. We strive to make our home a welcoming and comfortable place for all our residents, and it's heartwarming to know we succeeded with you all. Thank you for trusting us with her. Please pop in anytime to come see us - All the staff at Hampton Manor.


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Review from Julie S (Daughter of Resident) published on 18 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mam settled in to the accommodation immediately and has benefited from socialising with the other residents. The rooms and shared areas are absolutely beautiful and the staff and owners care about all of the residents and the quality of care they are receiving which I have to say I think is 1st class.
Regular activities are arranged and visitors are welcome to join in with whatever is going on. A very lovely place.

Reply from Miles Morgan, Operations Director at Hampton Manor

Thank you for your wonderful feedback! We're thrilled to hear that your mum settled in so quickly and is enjoying the social environment here. It's heartwarming to know that the beauty of our rooms and shared areas, along with the dedication of our staff and owners, have made a positive impact on you and your mum's experience. We take great pride in the quality of care and the variety of activities we offer, aiming to create a vibrant community where everyone feels at home. Your kind words truly mean the world to us. Thank you for being a part of our home.


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Review from K C (Nephew of Resident) published on 7 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment my uncle became a resident at Hampton Manor, we've been continuously impressed by the outstanding level of care and compassion shown by the staff. Not only does the facility boast clean, well maintained accommodations, but it also excels in crafting an environment that feels like home.
The care team has gone above and beyond to ensure my uncle's comfort and wellbeing, tailoring their support to his specific needs and preferences. Their dedication to fostering a sense of community and belonging is evident in every interaction, making residents feel valued and respected. Communication with family members is a priority here, ensuring we are informed and involved in our loved one's care. This open and transparent approach has given us peace of mind, knowing that my uncle is in capable and caring hands.

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Review from A A (Son of Resident) published on 2 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was wary at first but she was welcomed with open arms as warm as could be. After the first week, she was completely happy staying at the Hampton Manor telling me how the staff have become her family. I really love and appreciate how the Hampton Manor staff have not only made her feel at home
but also the level of care they have provided my mum has been impeccable and I could not ask anyone or any place other than the Hampton Manor and their staff to look after the wellbeing of my mum the way they have.

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Review from K B (Grandson of Resident) published on 2 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot express enough how grateful I am for the care my grandma receives at Hampton Manor. From the moment she arrived, the staff have been incredibly friendly, attentive, and genuinely dedicated to her well-being.
The facilities are clean and well-maintained, creating a comfortable and welcoming
atmosphere. It's reassuring to know she is in such capable hands, and I have peace of mind every day.
My grandma has settled in well. She actively participates in engaging activities tailored to her interests. The sense of community here is strong, making it a wonderful place for residents.
I wholeheartedly recommend Hampton Manor to anyone seeking a caring and supportive environment for their loved one

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Review from Kathryn G (Daughter of Resident) published on 27 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother had a respite stay here at Hampton Manor for 10 days. She was very apprehensive beforehand, but the staff were so lovely and caring that by the end of her stay when I went to pick her up she said she couldn't believe it was time to come home. She was very well cared for and enjoyed all the
company and activities, as well as the meals, and she is a very fussy eater! Can't thank the staff enough for looking after her so well.

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Review from A S (Son of Resident) published on 18 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been in Hampton Manor. The full team are great. The home is like a five-star hotel. I could not think of a better place for him. I now have a peace of mind management always on hand. Food is great.

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Review from K S (Daughter of Resident) published on 11 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad completed a 15-day stay for respite while I was on holiday. He was really well looked after, the staff were all friendly and so helpful. They made a massive difference knowing he was being taken care of to a very high standard. The care home is very clean and it has been decorated well. The food
was excellent. I will definitely use this care home again for respite. Thank you.

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Review from A P (Great-granddaughter of Resident) published on 6 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Such a good experience with this care home, the staff are so friendly and really do make it feel like a home for the residents. The facilities here are amazing it almost feels like a hotel! From the cinema room, the hair and nail salon with the beautiful flower wall and the bar! There are also activities
which they run throughout the week. The TVs in the room come with tv programs which I just logged in on my account and we love having movie days together - that's when I can pull her away from all her friends she made! It's such a clean and modern home and truly has such a different feel than just a care home. A big thank you to everyone there for making it a seamless and exciting transition.

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Review from S D (Son of Resident) published on 31 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Hampton Manor for 3 weeks now. From the moment she came in it's been great. The home itself, the care provided is second to none. Very homely and welcoming, great management. I can honestly say she calls it home.

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Current Review Score: 9.9 (9.941)

Overview of Review Score

The Review Score of 9.9 (9.941) out of 10 for Hampton Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 31 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.941 for Hampton Manor is calculated as follows: ( (350 Excellents x 5) + (22 Goods x 4) ) ÷ 372 Ratings = 4.941

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Hampton Manor is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 31 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 17 Mar 2025

Residential - Local Authority Available, Private Available


Awards / Recognitions (1)

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Meet the Team (1)

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Donna Dove

Job Title: Home Manager

Joined: 2024

Meet Donna - Our Compassionate Care Home Manager


She is the heart and soul of Hampton Manor. With over a decade of experience in the management of care, Donna combines deep industry knowledge with a warm, personable approach to both leadership and care. Her dedication to creating a welcoming, inclusive environment is evident in every smile, every activity, and every personalized care plan.


Donna’s expertise isn't just in managing the daily operations with excellence, it's in her ability to connect deeply with our residents, understanding their unique needs and histories, and making them feel truly at home. Her leadership ensures our team delivers the highest standard of care, with a focus on enhancing the quality of life for every resident.


Under Donna's guidance, our home is more than a place to live, it's a vibrant community where every resident is valued, respected, and empowered. Join us in celebrating and supporting Donna, a true luminary in care home management, who makes Hampton Manor not just a care facility, but a place to call home.


Frequently Asked Questions about Hampton Manor

What types of Care is Hampton Manor registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Hampton Manor provide?

Palliative Care, Day Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Hampton Manor have?

There are 55 Single Rooms.

What are the Facilities & Services at Hampton Manor?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Hampton Manor to the centre of Consett?

0.6 mile(s) as the crow flies, distance by road may be significantly further.