Harmonia Village

42 Randolph Road, Dover CT17 0FZ
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8.6 3 Reviews
  • Harmonia Village, Dover
Harmonia Village is a specialised residential facility located in Dover, Kent, designed to accommodate individuals living with dementia.

Comprising of six separate houses, Harmonia Village has been designed to replicate a regular home environment. Each house benefits from modern technology (vital signs monitoring, CCTV safety systems) that enables non-intrusive, round the clock care. Harmonia Village's layout is coupled with an open space garden and a long street, making the village suitable especially for residents who may find it challenging to adapt to a regular care home settings.

Harmonia Village provides 24/7 care and nurse support for the service users. Harmonia Village also offers short respite placements in guest rooms within the village for people with dementia and their visiting families or carers.

The Village hub houses a café serving homemade food and offers diver activity programmes tailored to each service users needs. Harmonia Village is open to residents on all types of funding and is suitable for all types of dementia.

Care Provided by Harmonia Village

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 36 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Korsakoff Syndrome
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Syam Mohan (Manager)
  • Admission Criteria
    • NHS, Social services, Pathway 3 beds, Respite care
    • Ages 50+
  • Room Information
    • Single Rooms (24)
    • Couples/Companion Rooms (6)
    • Couples/Companion Rooms with ensuite Wet Room (6)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 1

Funding & Fees Guide for Harmonia Village

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,995 – £1,995
    • Self-Funded Residential Dementia Care £1,995 – £1,995
    • Self-Funded Nursing Care £1,995 – £1,995
    • Self-Funded Nursing Dementia Care £1,995 – £1,995
    • RESPITE Self-Funded Residential Dementia Care £1,995 – £1,995
    • RESPITE Self-Funded Nursing Care £1,995 – £1,995
    • RESPITE Self-Funded Nursing Dementia Care £1,995 – £1,995
  • (these prices are only a guideline, please contact Harmonia Village to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Visiting permitted. Visitors to report at the reception


  • Parking
  • Parking spaces available on site


8.6

Harmonia Village has a Review Score of 8.6 (8.584) out of 10, based on 3 reviews in the last 2 years. Over all time Harmonia Village has 3 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

I consider myself lucky to have my Mum staying at the home under such wonderful caring staff. All patients here have extra needs and complexities, but I have been consistently impressed by the genuine caring nature and patience of the staff, I feel a sense of commitment and joy in what they are doing.
The home is well led and genuinely has an ethos of wanting to serve their residents well. I work as a GP locally, and have been to many residential and nursing homes across Kent. I can honestly say this is an excellent place. There is also lots of tech - cameras and sensors in the bed to also monitor your loved one. The entertainment programme is dynamic and varied, the staff (carers and nurses) really know the residents well. The care is the most important thing, but so is the beautiful setting as well. I love the European model of the dementia village where people have their own apartment in a real house, but the security and company of the hub - this place is truly legendary!

Reply from Syam Mohan, Registered Manager at Harmonia Village

Many thanks for your lovely feedback. This means a lot for our team to continue delivering high quality of care.


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Overall Experience  Overall Experience 5.0 out of 5

My Father is so happy here. The carers are just wonderful and look after him so well. For my Dad it is like home from home. It is a beautiful caring home with a pocketful of love. The food is delicious too, so compliments to the chef.

Reply from Syam Mohan, Registered Manager at Harmonia Village

Thanks for your valuable feedback. This means a lot for our team.


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Overall Experience  Overall Experience 5.0 out of 5

I cannot praise this place enough. My husband was placed here for respite. A member of staff came to our home after working a shift in her own time to rush through the assessment, she made notes and listened in detail to everything I said concerning my husband's level of needs. This was then relayed
to all members of staff.
I dropped my husband off the next day, and was greeted by this particular member of staff and her team with a very warm welcome and straight away I thought this placement could actually work!
Prior to this, my husband has been to two other homes for respite and both of them struggled to meet his needs mainly due to the fact he is very mobile, but this was not an issue here, the care and compassion the staff showed him was unbelievable and nothing seemed to be a huge problem and they just dealt with any issues which occurred.
His needs are high level but that was matched with an even higher level of care.
Thank you to all the staff at Harmonia, fantastic work you all do, what a team. Top-level care all around.

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Current Review Score: 8.6 (8.584)

Overview of Review Score

The Review Score of 8.6 (8.584) out of 10 for Harmonia Village is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.7 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.917 for Harmonia Village is calculated as follows: ( (33 Excellents x 5) + (3 Goods x 4) ) ÷ 36 Ratings = 4.917

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.667 Points relating to the number of positive Reviews for Harmonia Village is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2. 3 Positive Reviews ÷ 7.2 = 0.417

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Frequently Asked Questions about Harmonia Village

What types of Care is Harmonia Village registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Harmonia Village provide?

Palliative Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Harmonia Village have?

There are 24 Single Rooms and 6 Couples/Companion Rooms.

What are the Facilities & Services at Harmonia Village?

Own Furniture if required, Pet Friendly (or by arrangement), Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Harmonia Village to the centre of Dover?

0.9 mile(s) as the crow flies, distance by road may be significantly further.