Harrier Grange Care Home

Hawker Siddeley Way, Andover SP11 8BF

9.9 74 Reviews

Funding & Fees Guide for Harrier Grange Care Home

Funding Types Accepted

Self funding (Private)

Local Authority with Top-Up

Local Authority

NHS Continuing Healthcare (CHC) Funding

Weekly Charges per Person

Self-Funded Residential Care £1,500 – £1,600
Self-Funded Residential Dementia Care £1,600 – £1,800
Self-Funded Nursing Care £1,600 – £1,800
Self-Funded Nursing Dementia Care £1,600 – £1,800
RESPITE Self-Funded Residential Care £1,600 – £1,700
RESPITE Self-Funded Residential Dementia Care £1,600 – £1,800
RESPITE Self-Funded Nursing Care £1,600 – £1,800
RESPITE Self-Funded Nursing Dementia Care £1,600 – £1,800

Fees are inclusive of: The costs of your personal care, Accommodation, All meals, snacks and drinks , All activities at the home , Personal Laundry , Home newspapers and magazines , Access to Wi-fi – if relevant , Hairdressers , Chiropody
The following are not included in the fees and are available at an additional charge:
Personal newspapers and magazines , Guest dining, Free Eye test but no Spectacles, Hearing test and Hearing Aid , Private physiotherapy, Offsite activities and appointments , Private transport used for any appointments.

(these prices are only a guideline, please contact Harrier Grange Care Home to find out the exact price for your requirements)

Facilities

Bar/Café

Gardens

Lift

Minibus or other transport

Near Public Transport

Own Furniture if required

Phone Point in own room

Residents Internet Access

Residents Kitchenette

Smoking not permitted

Television point in own room

Wheelchair Access

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Review from Sarah M (Daughter of Resident) published on 7 May 2021
Submitted via Website • Report

Overall Experience

My father first visited Harrier Grange Care Home for respite care but when he later returned and found independent living difficult he felt safe and welcome when he moved into the home full time. Through his time there - several years - he remained happy and well cared for and regarded the staff as

his friends and became very fond of them. When the Covid pandemic struck and it became impossible to visit my father it was comforting that his second family at Harrier Grange gave us all the support we needed during tough times - always accessible by phone to chat about my father and how he was doing. Staff have worked tirelessly to keep residents safe and provide the emotional support normally provided by families. My father turned 98 just before his death and although very frail they celebrated in style with one of Harrier Grange's wonderful cakes. When he slipped away just two weeks later their compassion and respect for him continued to the end and I was so grateful.

Reply from Baiju Punnasserry, General Manager at Harrier Grange Care Home

Hi Sarah
Thank you for your valuable feedback. We were very fortunate in looking after your dad. Our team has lots of good moments to remember of your dad. Thank you for being a supportive family member to our team during this pandemic.
Best Regards
Baiju Punnasserry

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Review from Janet S (Daughter of Resident) published on 6 January 2021
Submitted via Website • Report

Overall Experience

Grading is difficult. I would prefer a very good category where most results should be. Excellence with a high number of staff 24 hours a day is hard. Mum's experience up to March 2020 was very good. Everything on offer enjoyed - hairdresser, nails, chiropody, activities, new friends, lovely surroundings,

visitors including them booking lunch occasionally. She and we were happy. Then Covid-19 arrived. Lockdown followed. No visiting. Staff worked hard to help residents understand, keep them safe and families in touch using technology. Window visits were arranged followed by perspex screen indoor visits. More recently Mum's health deteriorated. I was informed and had the freedom to phone any time. I phoned her most days always to be told how kind and caring all staff were. Further decline and we the family could visit to be with Mum as end of life was nearing. The manager and staff were amazing caring for Mum and us. A peaceful passing. Thank you so much.

Reply from Baiju Punnasserry, General Manager at Harrier Grange Care Home

Hi Janet,
Thank you for your valuable feed back.
Kind regards
Baiju Punnasserry

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Review from A N (Friend of Resident) published on 7 December 2020
Submitted via Postal Card • Report

Overall Experience

1. The Harrier Grange is spotlessly clean.
2. The food excellent. Very varied.
3. Could not wish for better staff. They are all very friendly and cheerful.
4. It would be nice if they had a bus for the capable residents to go on trips out.

Reply from Baiju Punnasserry, General Manager at Harrier Grange Care Home

Many thanks for your valuable feedback. Your suggestion will be looked in to offer a better service.

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Review from L M (Granddaughter of Resident) published on 23 November 2020
Submitted via Postal Card • Report

Overall Experience

From the 10 weeks experience of this care home, I can say everybody was very helpful from the lovely reception staff to the manager. In these very difficult times of Covid 19, we were kept up to date with the situation. I do feel that they are very short-staffed and this had a slight effect on personal

care (fingernails/toenails).

Reply from Baiju Punnasserry, General Manager at Harrier Grange Care Home

Thank you for taking your time sending your valuable feedback. I have to admit that we had some delay in getting the Podiatric Service in time due to the COVID-19 pandemic, which has now resolved and my sincere apologies about that. Otherwise, I can confirm that the Home never faced any staff shortage as we always have an alternative arrangement to cover sickness and absence. We will consider your feedback to improve our future service. Many thanks.

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Review from Tina H (Daughter of Resident) published on 19 November 2020
Submitted via Postal Card • Report

Overall Experience

My father was at HarrierGrange for only 5-weeks when he passed away suddenly. Our family could not have wished for a better place to spend his last days. We thank you from the bottom of our hearts. Your care and compassion was outstanding throughout the care home.

Reply from Baiju Punnasserry, General Manager at Harrier Grange Care Home

Thank you for the very encouraging feedback and your kind comments.

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Review from Mark R (Great-Nephew of Resident) published on 10 November 2020
Submitted via Website • Report

Overall Experience

My aunt was very well taken care of. I live in the states so talking to her was our only contact. She was deaf but had hearing aids linked to her phone. Every Sunday I would call around the same time. This meant I had to call the front desk to ask if they could go down to her room and sync the hearing

aids to the phone. They did this week after week and it wasn't easy. I would like to thank them for going the extra mile. Whenever she was ill or had a fall I got a call with a full explanation. That meant a lot to me. Harrier Grange did what they advertise I would wholeheartedly recommend this home.

Reply from Baiju Punnasserry, General Manager at Harrier Grange Care Home

Thank you for your constructive and positive feedback.

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Review from Lisa H (Daughter of Resident) published on 7 October 2020
Submitted via Website • Report

Overall Experience

My mother only spent a short time at the Harrier Grange at the end of her life, but she was cared for with compassion and dignity. We are very grateful to all the staff for the care they provided to her at what was a very difficult time for the family.

Reply from Baiju Punnasserry, General Manager at Harrier Grange Care Home

Thank you for submitting your valuable feedback. It means a great deal to the staff and is inspiring all of us at Harrier Grange.

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Review from Lynn C (Daughter of Resident) published on 5 August 2020
Submitted via Website • Report

Overall Experience

My mother moved into Harrier Grange about a year ago and we couldn’t be happier with the care and support she’s been given. Mum has dementia and unfortunately does not recognise us anymore but the staff have been amazing, she’s always dressed smart and her hair tidy. When Mum went through a stage

of losing her appetite she was gently nursed back to health and is now eating and drinking normally. It’s been an incredibly difficult time for everyone during the pandemic and not being able to visit Mum has been hard for us all, but we know we can always Skype or get an update by ringing the very knowledgeable staff on her floor. It was an emotional time when she had to go into a new home but we are so glad she is in Harrier Grange, it’s a lovely Care Home and we can’t thank the staff enough for the kindness and consideration they are showing our dear Mum.

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Review from Yvette P (Daughter of Resident) published on 19 July 2020
Submitted via Website • Report

Overall Experience

My mother was in Harrier Grange for just under a year until she passed away. The care provided was excellent; the staff were compassionate and caring and always prepared to go the extra mile to keep the residents happy. The facilities were first class, the food was excellent, the hairdresser and nail

service were an added bonus, there were regular events organised to keep the residents occupied. My mother hadn't looked and felt so good for a long time. In the background, the health and safety procedures were followed rigorously. If there was the slightest incident or illness, I was informed at once by telephone or email. The management were keen to respond to the requests of residents and their families. I had complete confidence in the changes put in place to protect the residents during lockdown. All in all, Harrier Grange is a perfect example of how you would want your loved ones to be looked after in their last days.

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Review from Pamela B (Resident) published on 27 May 2020
Submitted via Postal Card • Report

Overall Experience

I never thought I would be in such a lovely nursing home. The grounds are beautiful and you feel so welcome. The manager and staff did so much for me during my 3 weeks stay. They always greet you with a smile no matter if they have been working 12 hr shifts.
I came here a nervous wreck but went home

a different person. I would love to end my life here if my health deteriorates. Thank you all once again. I wish you good luck for the future.

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Review from Monica J (Friend of Resident) published on 20 May 2020
Submitted via Website • Report

Overall Experience

I have always found the Manager and staff to be very caring and show nothing but kindness towards the residents. The home has a very warm and welcoming feel when you visit. The residents are treated with kindness and the utmost respect and dignity is given to every resident. Their well being is

paramount from what I have seen. There are lots of activities and they are also able to go out with help and support to the pub opposite. Their every need is met. The home is well run and is very clean and is just like a Hotel. Each room is very tastefully decorated and very clean. The food is good and I would most definitely recommend it to anyone requiring care for their elderly relative. I have visited quite a few care homes and this is, in my opinion, one of the best.

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Review from Mark D (Son of Resident) published on 20 May 2020
Submitted via Website • Report

Overall Experience

Mum moved into Harrier Grange just as the Coronavirus pandemic hit the UK. Her first week was spent in isolation, but since then she has really enjoyed the social interaction she has with other residents and the care staff. Even though the usual embellishments of on-site hairdressing, chiropody, limousine

use are not available under lockdown, the staff have been excellent in maintaining her morale by doing her hair and painting nails. Visiting has rightly been restricted, but the home staff have developed a system whereby residents stay indoors and “meet” their visitors through a window outside of which guests sit on a strategically placed bench. I would strongly recommend Harrier Grange for respite and longer-term care.

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Review from Martin C (Son of Resident) published on 20 May 2020
Submitted via Website • Report

Overall Experience

After a long period of deterioration at home, where she also suffered debilitating agoraphobia, my mother was diagnosed with terminal lung cancer and transferred to Harrier Grange to see out her remaining days. In those days at home we “lost” the mother that we all knew because of the effects of her

anxiety and cancer, and the strain of taking care of her took its toll on my father. Thanks to the tremendous care and support she received from the Harrier Grange team we regained our mother for her final weeks; her cheekiness returned, she was able to tell us stories again, she was almost back to her old self. Without exception, my mother spoke highly of how each and every one of the staff that looked after her did so with care, sensitivity, thoughtfulness and affection. This is all the more impressive because of the challenges that Harrier Grange had to contend with in dealing with the Covid-19 pandemic. There is no more than a family could ask for.

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Review from Ann V (Wife of Resident) published on 11 May 2020
Submitted via Website • Report

Overall Experience

My husband was accepted into Harrier Grange mid-December 2019 after spending several weeks in the hospital recovering from a fall and suffering from long term dementia. This was a different world for both of us. I cannot stress how great the staff were in trying to make it feel like home for my husband

and make him feel comfortable in his new surroundings. Harrier Grange is an excellent care home, with staff who really care and I must mention the activity team, who really try hard to ensure the residents are stimulated as much as they can. Lovely memories they have given me.

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Review from Ann A (Wife of Resident) published on 15 April 2020
Submitted via Website • Report

Overall Experience

My husband was admitted to hospital from our home and it was later decided he needed 24/7 care. Of course, I was shocked that he wouldn’t be coming home and having no visitors allowed to visit during this pandemic just seemed so cruel. But I need not have worried. When I was told he was being moved

to Harrier Grange I couldn’t believe our luck as our house is only a 10minute walk away. I was shown around the basic areas and his would-be bedroom that was so lovely and homely and had an en-suite. I was allowed to see him when he arrived to help him settle in his room. He said the home was “fabulous”. Since him being there, I have now met and talked by phone to some of the staff, nurses and carers. They have all been wonderful and so helpful and caring. Nothing is too much trouble. The facilities are great and lots of activities to stop the residents from getting bored or depressed. I was so concerned at first and felt so guilty but I am now so happy he is there. Thank you.

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Review from R D (Resident) published on 19 July 2019
Submitted via Postal Card • Report

Overall Experience

I have no complaints. I would not wish to be anywhere else but, since my eyesight has steadily got worse, I do find life more difficult. I am most grateful for everything done for me. I am a most grateful resident.
I guess one person cannot be expected to run a care home as well as two people.
Also,

I guess the fees went up in January 2019 because of the delay in Brexit. Maybe in anticipation of the rise in living wages. Who knows?
I am deaf. Hearing aids help but are not infallible! I am 98 in July 2019 - born on 22nd of July 1921.

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Review from Robert H (Son of Resident) published on 19 March 2019
Submitted via Postal Card • Report

Overall Experience

All the staff and management are very friendly and very helpful at all times, it makes our visits very enjoyable. As far as the cost, we know that it's cheaper than 2 others in the area. 'Top class'.

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Review from Allison W (Daughter of Resident) published on 17 July 2018
Submitted via Website • Report

Overall Experience

I cannot recommend Harrier Grange highly enough. The management and staff have welcomed my dad into their home with open arms. The care he receives is amazing and everyone I meet is happy and has a welcoming smile for you. The management and staff have not only welcomed my dad but have gone out of their

way to listen and support my family. My dad has improved in his health and wellbeing in the six months he has lived at Harrier Grange and has regained his confidence, sense of humour and has made lots of friends. The care is amazing and I have nothing but wonderful things to say about the staff. The food is nutritious and delicious and it is wonderful to have the opportunity to enjoy Sunday dinner with him and his friends.
I feel relaxed knowing that not only is my Dad receiving first class care but is very happy living at Harrier Grange.

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Review from R R (Daughter of Resident) published on 14 March 2018
Submitted via Postal Card • Report

Overall Experience

My father has been a resident for a few months and I am very pleased with his care.
They are getting to know Dad as an individual and encouraging him to walk more, but not pushing too far.
They keep us posted on everything happening with Dad, even if it's negative and what they want to do to resolve.

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Review from Janet A (Daughter of Resident) published on 20 February 2018
Submitted via Website • Report

Overall Experience

Both my parents live in Harrier Grange. Although they have different needs, both are very well cared for. Unfortunately, my mum died a fortnight ago, and when she was ill our family were welcomed in. We were able to stay overnight as many nights as was needed so that we could sit with mum during the

night or day, we were also fed!
We have a big family and all were made to feel welcome which was a great comfort to our dad. I can’t thank all the staff enough for their kindness and warmth towards us, I know they will miss our mum as they became very fond of her. Thank you all very much!

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Meet the Team (20)

Baiju Punnaserry

Job Title: General Manager

Joined: 2019

Baiju is a Registered Mental Health Nurse who obtained his Nursing Degree in India in 1997. Since then he has worked for many Hospitals and Health Care Groups including Bupa, Four Seasons and Brighterkind. Baiju has worked in different job roles and has extensive experience and knowledge in caring for elderly people, including those with Dementia and End-of-life Care. He is committed and passionate about giving the best care to vulnerable adults who deserve to receive the best dignifying care in the late days of their lives.

Baiju is a very friendly, approachable, honest and committed person, who believes passionately in the value of people, culture and right behaviour. Baiju has far-reaching knowledge and experience in care standards and health and safety regulations. Recently he has supported and helped a care home to receive an Outstanding report from CQC.

Salim Cheethayil

Job Title: Deputy Manager

Joined: 2021

Salim completed his degree in RGUHS in India and ONP at City University London and then moved to Andover in 2016 with his wife and his 3-year-old son. He has been working as the Clinical Lead in an Andover-based nursing home for 5 years after becoming a registered nurse in 2012. Salim enjoys playing badminton and plays for a local club in Andover!

Kirsty Diane Jooste

Job Title: Administrator

Kirsty has recently become a part of the team at Harrier Grange as the new Administrator. Having relocated to the UK from South Africa with my family, she brings over 15 years of extensive experience in administration, events management, and hospitality to my role.

Kirsty takes pleasure in multitasking and is always eager to lend a helping hand with a cheerful smile whenever and wherever needed. She looks forward to contributing my skills and positive attitude to the success of our team at Harrier Grange.

Joy Giese

Job Title: Receptionist

Joined: 2017

I have worked at Harrier Grange since 2017 and started as the Hostess looking after the residents, making sure they had everything they needed. In 2019 I moved to the position of Receptionist which is a position I really enjoy. Having been at Harrier Grange almost since it opened, I have the good fortune of knowing all the residents and their families really well and pride myself in always being there to help in any way I can.

Krystyna Szymczak

Job Title: Head Chef

Meet Krystyna, head chef at Harrier Grange. Krystyna loves using fresh, ingredients to make delicious meals and has been cooking for over 30 years and enjoys working in fast-paced kitchens. Krystyna is passionate about sustainable cooking and likes to create a collaborative atmosphere where everyone can be creative. She is good at leading teams and solving problems, taking pride in making tasty dishes and believing in the importance of each team member. Krystyna is excited to be part of Harrier Grange and looks forward to sharing her skills and passion for cooking.

“Let’s make dining here special for our residents by serving delicious food and building a sense of community.”

Sarah Latham

Job Title: Head Housekeeper

Sarah has extensive experience as a Head Housekeeper having worked in prestigious hotels as well as in the MOD before moving to the care sector. Sarah and her team take great pride in ensuring that every resident is made to feel as comfortable as possible both in their room and around the home.

Remya Lakshmi

Job Title: Registered Nurse

Joined: 2020

I completed my Diploma in nursing in India and my Bachelor's nursing degree at the University of West London. I was working in hospitals in India. Came over to the UK in 2011 and worked for Nursing and Dementia homes in London. I have recently moved to Andover and it is a lovely place. I am looking forward to doing my best for the residents at Harrier Grange and enjoying being part of the committed and dedicated staff there. I enjoy looking after elderly residents and providing maximum support to them and their families. I am always approachable and do my best to provide quality care to the residents.

Apsara Gurung

Job Title: Registered Nurse

Apsara is a compassionate and dedicated registered nurse with about 2 years of experience in various clinical settings. She has a proven track record of providing exceptional patient care and promoting well-being.

Skilled in assessing patient needs, implementing care plans, and collaborating with interdisciplinary teams, Apsara began her career as an overseas registered nurse, working with a diverse range of patients. In the UK, working as a care assistant for elderly individuals and a support worker for learning-disabled clients. Apsara completed her UK Nursing and Midwifery Council (NMC) registration and is currently working at Harrier Grange as a registered nurse, where she enjoys caring for elderly people. Apsara is hard-working, reliable, and always seeking to improve my skills, confident in making a positive impact in any healthcare setting.

Muneer Hussain

Job Title: Registered Nurse

Joined: 2020

I completed my nursing qualification over 10 years ago in India and moved to the UK. I worked as a Healthcare Assistant for 5 years while completing my Level 7 in Healthcare and then went on to gain my PIN Number and become a Registered Nurse. I have spent the last 5 years working as a Nurse in care homes.
I am really happy to be a part of the Harrier team and I have become very fond of the residents in my care. I will be bringing my 10 years of healthcare experience to Harrier Grange to help enhance the lives of our residents.

Melissa

Job Title: Team Leader

Joined: 2022

Melissa has joined with Harrier Grange team as a Team Leader. Melissa has a lot of experience in care and is a great addition to the care team. She is very friendly and loves nothing more than to bring a smile to the faces of our residents.

Afroza Tisha

Job Title: Care Assistant

Joined: 2022

My name is Afroza Tisha and I have been working since September 22. Since I joined here, all management, my fellow colleagues and residents have been very much welcoming. The working environment is peaceful as well as professional. I have no doubt, that I can achieve more here for my professional growth.

Jonathan Fox

Job Title: Care Assistant

Jonathan is a dedicated Care Assistant committed to providing compassionate care and support to patients in diverse settings. He strives to improve daily life through thoughtful assistance with daily tasks, ensuring optimal well-being and comfort. With experience in all aspects of personal care, Jonathan maintains confidentiality and compliance standards to enhance patient care. Consistently monitoring physical and emotional well-being, promptly reporting changes and suggesting adjustments to care plans. My approach emphasises high-quality care, fostering independence and self-belief in clients with disabilities.

Chelsey Cliffe

Job Title: Care Assistant

Chelsey is a dedicated caregiver with eight years of experience in providing exceptional care within the local area. Throughout her career, Chelsey has had the privilege of working closely with individuals in their later years, and this experience has ignited a deep sense of purpose within her and she firmly believes that every elderly person deserves to be treated with dignity, respect, and compassion, and is driven by the desire to improve their quality of life.

Chelsey is currently undergoing training to become a therapeutic counsellor, aiming to provide comprehensive care for individuals in all aspects of their well-being.

Dean Joseph O'Hara

Job Title: Activities Coordinator

Joined: 2023

I have recently joined Harrier Grange with a Security background and previously worked in the Covid Test Centre and in Pharmaceuticals. My interests are music, football, reading and poetry. In my spare time, I enjoy dining out and travelling.

I am looking forward to my new role at Harrier Grange.

Amy-Rose Snow

Job Title: Activities Coordinator

We’re excited to introduce Amy as our new Activities Coordinator! Amy will be working closely with our activities team, with a special focus on supporting our dementia community. She brings a wealth of knowledge from her background as a SEND teaching assistant and is currently enhancing her skills by studying for her Level 2 qualification in Counselling Skills. We’re confident Amy’s expertise and dedication will make a meaningful impact in our Home!

Paul Juliff

Job Title: Gardener

Joined: 2023

Throughout my 42-year career as a class 1 driver at Booker, I have developed a strong work ethic, excellent driving skills, and a commitment to safety.

In my free time, I enjoy spending time with my family and enjoy the outdoors. I have always had a keen interest in gardening and property. I have always tried to incorporate this passion into my work and personal life and take pride in maintaining a beautiful garden with various plants, flowers, and trees.

I am looking forward to working at Harrier Grange in the gardens to make it an attractive enjoyable place for residents, staff and visitors. Overall, I am a hardworking, reliable, and passionate individual with a wealth of experience and a diverse range of interests.

Olivia Maltby-Tyrkot

Job Title: Kitchen Assistant

We’re thrilled to welcome Olivia as the newest member of our Kitchen Assistant team! With her valuable experience in the hospitality industry, Olivia has seamlessly integrated into our kitchen crew and has been a fantastic addition, rounding out our team perfectly.

Prem Angdembe

Job Title: Kitchen Assistant

Joined: 2025

Prem has been an invaluable part of our kitchen team as a Kitchen Assistant for the past three years. Her dedication, proactive attitude, and willingness to go above and beyond make her an incredible asset. Always ready to lend a hand and make the chefs’ work easier without being asked, Prem truly embodies teamwork at its best. She has also excelled in training our new kitchen assistants, sharing her expertise and setting them up for success. We’re so grateful to have Prem as a cornerstone of our kitchen crew!

Christine Blake

Job Title: Housekeeper

Christine has been working at Harrier Grange for the past five years as part of the housekeeping staff. She loves her job and takes great pride in maintaining a clean and welcoming environment for our residents.

Christine is known for being a very friendly and bubbly person and enjoys interacting with the residents and making their day a little brighter. Helping the residents is a true passion of hers, and always strives to go above and beyond to ensure their comfort and happiness.

Jackie Ward

Job Title: Housekeeper & Landry Assistant

Jackie has been working in care for over six years and has had multiple roles within the industry including both domestic and care. Her primary responsibility is a cleaner but extends her support by picking up care shifts when needed. Jackie is known for providing attentive care to all of our residents and ensuring that their overall well-being is prioritised.

Harrier Grange Care Home

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Good to Know

Funding & Fees Guide for Harrier Grange Care Home

Facilities