Hutton Manor

Crawshaw Road, Pudsey LS28 7UB
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9.5 48 Reviews
  • Hutton Manor, Pudsey
Welcome to Hutton Manor Care Home, a state-of-the-art residential and dementia care home in Pudsey. The facility combines luxury with exceptional care, providing a vibrant and supportive environment for all residents.

Five-Star Setting and Exceptional Care
Hutton Manor features a bright and airy care home with an inviting reception area and delightful café with garden patio, for those lovely sunny days. Experienced healthcare professionals deliver person-centred care tailored to each resident’s needs, ensuring everyone feels special and well cared for.

Specialised Dementia Care
The dementia suite is designed for freedom and security, with areas to walk, sit, and chat. The care team creates personalised plans encouraging communication and meaningful activities, enhancing residents' quality of life.

Community Integration
The home has strong ties with local organisations, hosting events and intergenerational activities that positively impact residents' mental health and wellbeing.

Beautiful Gardens and Active Living
Landscaped gardens offer a serene environment that encourages an active lifestyle, and many opportunities to enjoy the fresh air.

Luxurious Bedrooms and Suites
Each bedroom suite at Hutton Manor is beautifully appointed, offering stunning views. The home also offers deluxe suites, providing even greater space and comfort for residents.

Luxurious Amenities
The home provides unlimited Wi-Fi, an on-site beauty salon, and a coffee shop for residents and visitors.

Welcome to Hutton Manor
The team is ready to welcome you. Discover the exceptional care and vibrant community. Contact them today for more information or to arrange a visit.

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Care Provided by Hutton Manor

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 86 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Mishel Ingle (Home Manager)
  • Admission Criteria
    • Local Authority, NHS, Private
    • Ages 55+
  • Room Information
    • Single Rooms (84)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (84)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2019
    • Last Refurbishment: 2019
    • Number of floors: 4

Funding & Fees Guide for Hutton Manor

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,205 – £1,555
    • Self-Funded Residential Dementia Care £1,255 – £1,255
    • RESPITE Self-Funded Residential Care £1,205 – £1,555
    • RESPITE Self-Funded Residential Dementia Care £1,255 – £1,255

  • Hairdressing and podiatry are not included.
  • (these prices are only a guideline, please contact Hutton Manor to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Protected mealtimes, however this is based on individual circumstances.


  • Parking

  • Large car park.


Hutton Manor Reviews (48)

Total of 48, showing 21-40
9.5

Hutton Manor has a Review Score of 9.5 (9.515) out of 10, based on 11 reviews in the last 2 years. Over all time Hutton Manor has 48 reviews.

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Review from J M (Daughter of Resident) published on 31 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Hutton Manor have always been kind compassionate and caring. They deal with all situations in a professional manner. I have been kept upto date with my mother's health and care. I cannot fault the management or care team and thank them for their continued commitment.

Reply from Paul Millar, Marketing Manager at Hutton Manor

Many thanks for taking the time to review our home. It is our pleasure to care for your Mum and are delighted that you appreciate the team at Hutton Manor. Your kind words are greatly appreciated and I will of course pass them on to Home Manager and the colleagues.


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Review from Julie R (Cousin of Resident) published on 31 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are extremely happy with the standard of care provided by the staff at Hutton Manor. The home is the best we have seen, it's always spotless and all areas are bright and fresh. The rooms are spacious with ensuite wet room which is essential for my cousin, it gives her a little independence. There
is a lovely garden for residents to sit out or have a stroll if able. On every visit staff are always very helpful and friendly. My cousin is very happy at Hutton Manor and I would certainly recommend to anyone looking for care.

Reply from Paul Millar, Marketing Manager at Hutton Manor

Dear Julie, Many thanks for taking the time to review our home. All feedback is welcomed and allows us to continually develop our service. Your kind words are greatly appreciated and I will of course pass them on to the manager and the colleagues at Hutton Manor.


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Review from Z J (Granddaughter of Resident) published on 14 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Extremely happy with the level of care my grandma is receiving. Staff are excellent very friendly and willing to go that extra mile. The home is very high standards always clean looks more like a hotel than care home rooms are spacious and comfortable.

Reply from Paul Millar, Marketing Manager at Hutton Manor

Many thanks for taking the time to review our home. It is our pleasure to care for your Grandma. We are very proud of the team at Hutton Manor and I will of course ensure that your kind words are passed on to Helen and the colleagues.


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Review from Ronald P (Brother of Resident) published on 14 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has been in Hutton Manor for a year now and is well settled and well cared for and speaks very highly of all the staff who he likes to have a bit of fun with and all of whom are
extremely friendly when we visit. The rooms and the home is immaculately kept and very inviting.
Would definitely
recommend Hutton Manor to anyone looking for an excellent care home!

Reply from Paul Millar, Marketing Manager at Hutton Manor

Many thanks for taking the time to review our home. It is our pleasure to care for your brother, he certainly brightens the day at Hutton Manor. Your kind words are greatly appreciated and I will of course pass them on to Helen and the team.


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Review from S D (Daughter of Resident) published on 14 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Hutton Manor suits our Mum's residential care needs extremely well. She has been resident for a year. As a family, we find the care she receives to be excellent and there is always time to discuss this if needed. Communication is excellent, the 'phone is always answered quickly and you know who you
are talking to, so important for relatives. There has been a sense of opening up after the pandemic, a regular hairdresser and an increase in activities for residents of late with inclusive events for relatives too. The care is kind and the environment is welcoming with furniture and fittings of a high quality and standard. We would very much recommend this home.

Reply from Paul Millar, Marketing Manager at Hutton Manor

Many thanks for reviewing our home. We are very proud of the team at Hutton Manor and are delighted that you have recognised them. Your kind words are greatly appreciated and I will of course pass them on to Helen and the colleagues at Hutton Manor.


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Review from Amanda N (Next of Kin) published on 11 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my auntie went into Hutton Manor theres been nothing but excellent services from all members of staff. They have been so supportive with my auntie and myself. They are always there with a listening ear and a helping hand.
I am grateful for all the hard work they do for each and everyone not just
for who they are caring for but the family as well.

Reply from Paul Millar, Marketing Manager at Hutton Manor

Dear Amanda, many thanks for taking the time to review our home. It is our pleasure to care for your aunt and are delighted with your comments regarding the support given. We are very proud of the team. I will of course pass on your kind words to the Hutton Manor Family.


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Review from Steve M (Son of Resident) published on 27 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our Mum has been cared for at Hutton Manor for the past 3 years, during this time the staff have provided excellent care and have also developed a good relationship with her, encouraging Mum to take part in the many activities they provide. The facilities are very clean and well maintained and the staff
are always friendly, Mum's health and mental wellbeing has improved massively since her admission. The biggest compliment I can pay is to say our mum was always adamant that she didn't want to go into care but now couldn't be happier. Also, Hutton Manor have been very proactive during the covid pandemic and have adopted a safety-first policy to protect both residents and staff.

Reply from Paul Millar, Marketing Manager at Hutton Manor

Many thanks for taking the time to review our home. It is our pleasure to care for your Mum. Your kind words are greatly appreciated and I will of course pass them on to the colleagues at Hutton Manor.


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Review from Tim L (Son of Resident) published on 27 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From entering the home in June the service has been exceptional nothing is too much trouble. The rooms and facilities are excellent. Sadly in August my Father passed away having only been resident for 2 weeks. All the staff without exception treated myself and family superbly well but especially my
Mum who remains a resident. The empathy shown by all to her has been amazing - I know she is in safe hands.

Reply from Paul Millar, Marketing Manager at Hutton Manor

Many thanks for taking the time to review our home. It has been our pleasure to care for your parents. Your dad is sadly missed by all. Your kind words are greatly appreciated and I will of course pass them on to the Hutton Manor family.


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Review from Diane J (Niece of Resident) published on 27 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the staff and the care excellent. My uncle loves being there and I enjoy visiting him made very welcome. Would highly recommend food excellent and generally, I have a lot of confidence in the care he receives.

Reply from Paul Millar, Marketing Manager at Hutton Manor

Many thanks for taking the time to review our home. It is our pleasure to care for your Uncle and we are delighted in the confidence you have in our care. Your kind words are greatly appreciated and I will, of course, pass them on to the Hutton Manor family.


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Review from H M (Daughter of Resident) published on 27 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my parents have been lucky enough to be residents in Hutton Manor, during the 2 years we have been involved with the home we have never had any reason to complain or question anything, both my parents settled in very quickly and the staff made them feel at home, the home is spacious and well maintained
and spotlessly clean, there is a good selection of fresh food daily and if mum doesn’t fancy what’s on offer the staff make her something else.
The management and staff have done amazingly during the pandemic and kept residents safe and active to the best of their ability they go above and beyond their role
A big thank you to all staff at Hutton

Reply from Paul Millar, Marketing Manager at Hutton Manor

Many thanks for taking the time to review our care home. It is our pleasure to care for your parents. Your kind words are greatly appreciated and I will of course pass them on to Helen and the Hutton Manor team.


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Review from Sonya C (Daughter of Resident) published on 19 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum was brought back from Spain after my father died and went straight into Hutton Manor. She was suffering from advanced dementia and doubly incontinent.
All the staff and carers at Hutton Manor were extremely helpful with the whole experience of bringing her back and getting her settled. This
was all during the pandemic and I was not allowed to visit for the first 2 weeks, however I spoke to the staff and Mum every day. They were really accommodating and nothing was too much trouble for them. Mum was on end of life care at the end of 2021, and I couldn't be more grateful to Hutton Manor for everything they did for Mum. They allowed me to visit at any time of the day and night to see her, they provided all the PPE that I needed. Not only was everyone so kind and caring to Mum they were also the same to me and my family. Despite this being a care home and the staff being carers; they actually went way above and beyond what they are employed to do. I can't praise them highly enough.

Reply from Paul Millar, Marketing Manager at Hutton Manor

Dear Sonya, many thanks for taking the time to review our care home. It was our pleasure to care for your Mum and she is missed greatly. Your Kind words are greatly appreciated and I will of course pass them on to the colleagues at Hutton Manor.


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Review from Celia M (Granddaughter of Resident) published on 12 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Nana has been at Hutton Manor for a few years now and I haven't been able to visit her for a while until a few weeks ago. I was lovely to see her settled and looked after so well. I live a distance away so it's difficult to factor that in with lockdowns.

Reply from Paul Millar, Marketing Manager at Hutton Manor

Dear Celia.
Many thanks for taking the time to review our home. It is our pleasure to care for your Nana. Your kind words are greatly appreciated and I will of course pass them on to Helen and the team at Hutton Manor.


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Review from A M (Resident) published on 18 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with my room here and all the staff are very friendly. They ask me to join in things even if I don't want to. My room is lovely and overlooks the grounds also. Meals are very varied and we do get a choice of what we would like to eat.

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Review from Susan R (Daughter of Resident) published on 16 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We moved Mum to Hutton Manor to be near us when it was apparent her decline was accelerating. Even with the limitations imposed by Covid-19, we were so glad we did so. Every aspect of her care was exemplary. She was treated with kindness and dignity, and every effort was made to help her make the most
of the facilities there. She thought she was in 'a beautiful hotel'! I was so glad she was there and not in the hospital. The respect and kindness shown to both Mum and myself during her last days will not be forgotten.

Reply from Helen Fowler, Home Manager at Hutton Manor

Hi Susan, thank you so much for these lovely words. It was an absolute honour to meet your mum and look after her. The staff would like to thank you for all the lovely gifts of chocolate you sent them, that was very kind. We wish your family all the best for the future.


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Review from L G (Son of Resident) published on 12 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After visiting several care homes for my parents, I can say with confidence, Hutton Mannor outshines every other home I visited. All the staff are so lovely and friendly. Hopefully, when Covid restriction is relaxed, visiting will be easier.
All in all, 5-stars.

Reply from Helen Fowler, Home Manager at Hutton Manor

Thank you for such a lovely review. It is an absolute pleasure caring for your parents. The team at Hutton Manor are looking forward to the indoor visits.


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Review from A K (Resident) published on 10 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Have always been treated with respect.

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Review from Sherie W (Daughter of Resident) published on 3 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

I would not recommend this care home to anyone who’s relative has challenging dementia. Dad was asked to leave this home after three days, due to their negligence. They constantly phoned me with negative comments about my dad, which most were untrue. The manager refused to take calls from me, instead
delegated her deputy who was very kind. It is a lovely looking home but in my opinion, they are not equipped to look after anyone who has challenging behaviour. I got zero support from them at what was the most upsetting time possible for us, as a family. Research this home and management as thoroughly as you can before you choose to place your loved one with them.

Reply from Helen Fowler, Manager at Hutton Manor

Unfortunately, due to the nature of the behaviours presented on admission and throughout it was very clear a more specialised environment was required for your father. Ensuring the wellbeing of all residents is paramount and I have a duty of care to ensure all residents and staff are safe. I understand this was disappointing for you to hear as initially your wishes were for your father to continue to reside at the home. Regarding the phone calls, you say were always negative we have to inform relatives of any changes regarding their loved one’s care needs. Not at any point did I refuse to take calls from yourself. I have a deputy Manager to support me at the home who has also had discussions with yourself. We support residents with various behaviours but unfortunately if those behaviours escalate to the point of putting themselves and others at risk then a more suitable placement may be required. I would welcome anyone who wishes to research the home to do so.


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Review from B M (Resident) published on 4 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are extremely caring I have made new friends.

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Review from Pam H (Daughter of Resident) published on 17 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is always a sad and worrying time when you have to make the decision to put a loved one into care. Even more so as the day after my Mum went in, we went straight into lockdown. The staff at Hutton Manor are amazing. They are supportive of any concerns and went above and beyond to let us see Mum at
a distance during the lockdown. We saw Mum twice through the patio and spoke over the phone. Mum always looked settled and happy when we saw her on the web site photos. Because of Mum's Alzheimer's / Dementia, she does not fully understand why we can't see her but it seems the staff are constantly reminding Mum of the situation. They have put on some lovely activities throughout this difficult time and I praise them highly for that. I am looking forward to the time I can see Mum properly again to give her a hug, as I went from seeing her every day to just those couple of distant visits. If it meant it kept the residents and staff safe it was worth it. Such a lovely place I would highly recommend it to anyone.

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Review from George C (Resident) published on 25 May 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I really enjoyed doing the garden the other day. It helps with the current situation. Being out in the garden helps.

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Current Review Score: 9.5 (9.515)

Overview of Review Score

The Review Score of 9.5 (9.515) out of 10 for Hutton Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.875 for Hutton Manor is calculated as follows: ( (116 Excellents x 5) + (10 Goods x 4) + (1 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 128 Ratings = 4.875

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.64 Points relating to the number of positive Reviews for Hutton Manor is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 86 registered maximum number of service users is 17.2. 11 Positive Reviews ÷ 17.2 = 0.64

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 Feb 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (1)

Mishel Ingle

Mishel Ingle Ingle

Job Title: Care Home Manager

Joined: 2024

After spending 10 years in the NHS caring for adults with learning disabilities, I qualified as a Mental Health Nurse and transitioned into private healthcare. In my career, I've managed several care homes, eventually progressing to the role of Regional Manager. Additionally, I worked as an Independent Mental Capacity Assessor and became qualified as a Dementia Care Mapper.