Ivy Gate Lodge

71 Scarisbrick New Road, Southport PR8 6LF
Submit a Review
9.7 43 Reviews
  • Ivy Gate Lodge, Southport
Ivy Gate Lodge provides specialist residential and nursing care to those with varying needs.

The strategically designed home will offer a comfortable setting where all residents will be encouraged to maintain their independence and enjoy their later years.

Show Ivy Gate Lodge on the Map

Care Provided by Ivy Gate Lodge

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • For a maximum of 72 Service Users
  • Privately Owned
  • Care Offered
  • Korsakoff Syndrome
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Andria Smith (Lodge Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (68)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (68)
    • Couples/Companion Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2022
    • Last Refurbishment: 2022
    • Number of floors: 4

Funding & Fees Guide for Ivy Gate Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care from £1,490
    • Self-Funded Nursing Dementia Care from £1,550

  • Our fees are subject to assessment of needs
  • (these prices are only a guideline, please contact Ivy Gate Lodge to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • In order to dedicate the time to provide an initial look around, the Lodge requests that viewings are organised in advance; So to ensure staff members are available.


  • Parking

  • Onsite parking available for both residents and visitors. Additionally, there is street parking available - so finding a space shouldn't be a problem!


Ivy Gate Lodge Reviews (43)

Total of 43, showing 1-20
9.7

Ivy Gate Lodge has a Review Score of 9.7 (9.658) out of 10, based on 36 reviews in the last 2 years. Over all time Ivy Gate Lodge has 43 reviews.

Overall Experience

  • 36
  • 5
  • 0
  • 0
  • 2

Date Published

43
9
14
35
8

Review from Christine L (Friend of Resident) published on 15 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our friend has only just moved into Ivy Lodge and she seems really well and so settled. We know these times are difficult but it is so good see her looking rested.

Reply from Andria Smith, Registered Manager at Ivy Gate Lodge

Thank you for taking the time to review us, its nice to hear your friend is settling in well


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Valerie S (Sister-in-law of Resident) published on 23 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every time we come to visit all the staff are so pleasant. The rooms are lovely and the menus look really tasty. We are pleased with the nurses. The care they take of her is really good. The entertainment is good as well and the coffee shop is great to bring her down to.

Reply from Havina Mathew, Registered Manager at Ivy Gate Lodge

Thank you - we have lots of activities on and are providing these in the bistro and on a one to one basis - all relatives and friends are welcome.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from N S (Son of Resident) published on 20 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Visit my mother every week. Good facilities and good staff, very friendly.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Derek H (Son of Resident) published on 5 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is well looked after by the staff and he is happy being here. Dad was in two other homes before arriving at Ivy Gate Lodge approximately 6 months ago and without doubt, Ivy Gate is the best. All the staff are happy and professional. Keep up the good work.

Reply from Havina Mathew, Registered Manager at Ivy Gate Lodge

Thank you for your lovely comments and for taking time to leave your comments.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Liam D (Son of Resident) published on 29 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Feel welcomed by the receptionists. The care staff are lovely, treating Dad well and are super friendly. Chef's seem nice too. Just met the manager who seems really nice too.

Reply from Andria Smith, Registered Manager at Ivy Gate Lodge

Thank you for your lovely comments - I will pass these on to staff and thank you for taking time to review us.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J S (Grandson of Resident) published on 29 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely staff who are very respectful and kind, high cleanliness throughout the home, a lot of interactive activities for the residents to partake in, rooms are spacious and always have the necessary equipment for the residents' needs.

Reply from Havina Mathew, Registered Manager at Ivy Gate Lodge

Thank you for taking the time to review us - I will pass on your lovely comments to all staff.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ronald T (Husband of Resident) published on 29 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As soon as I viewed Ivy Gate I knew this was the place for my wife. She is on end-of-life care and everyone is so kind and caring. I always come home after visiting knowing that she is being looked after. Excellent care home.

Reply from Havina Mathew, Registered Manager at Ivy Gate Lodge

Thank you for your kind comments and for taking the time to provide a review.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S M (Wife of Resident) published on 28 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident just a very short time but already I can see what an amazing place this is. I have the comfort of knowing that he will be in very safe and caring hands and in a home full of kindness.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P D (Son of Resident) assisted by family/friend published on 4 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find Ivy Gate Lodge to be a very welcoming place. The staff are always helpful, friendly and professional. The building itself is of a high standard, rooms are always clean and fresh, food is really nice and varied menu, activities are good to keep occupants active where possible. Overall I feel content
that my mother's needs are being met and communication between myself and staff is good.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from R M (Wife of Resident) published on 28 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall. Very pleased with the care and every other aspect of Ivy Gate Lodge.

Reply from Havina Mathew, Registered Manager at Ivy Gate Lodge

Thank you for taking the time to write such a lovely review. I will pass on your kind words to the team, your feedback and reviews help us constantly improve and strive for excellence.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from B F (Friend of Resident) published on 11 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot fault the management and staff at Ivy Gate Lodge.

Reply from Layla Bennett, Deputy Manager at Ivy Gate Lodge

Thank you for sharing your positive experience with us and for the 5* rating. I will pass on your gratitude to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from I J (Son of Resident) published on 11 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has settled in well. Has only been here for two weeks and can already see an improvement in him. The staff made a lovely fuss on his 90th birthday.

Reply from Layla Bennett, Deputy Manager at Ivy Gate Lodge

Thank you for such a wonderful review. It is a privilege to have partaken in your Dad's 90th birthday celebrations, and we are pleased to hear he has settled in. We hope your Dad continues to enjoy his stay at Ivy Gate Lodge.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from K J (Daughter-in-law of Resident) published on 10 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It has been lovely to see my father-in-law settle in so well at Ivy Gate. He seems happy, contented and well looked after. Staff have made both him and us feel welcome and reassured.

Reply from Layla Bennett, Deputy Manager at Ivy Gate Lodge

Thank you so much for your lovely review. It's a pleasure caring for your father in law, and we are grateful for your feedback. We continue to ensure people feel welcome and reassured in their transition to a care home environment.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Anna H (Daughter of Resident) published on 2 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great staff, very positive, very caring. Good atmosphere. Room clean. Experience better when my dad was moved to bistro area during the day, better for my dad and visitors.

Reply from Layla Bennett, Deputy Manager at Ivy Gate Lodge

Thank you Anna for taking the time to write a lovely review about our care home. It was a pleasure to care for your dad, he won our hearts. The team will be pleased to know they're well thought of, Deputy Manager.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from G P (Niece of Resident) published on 7 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Ivy Gate Lodge is modern, clean and bright. The staff are very helpful, kind and caring.
The ladies at reception are welcoming and are wonderful brand ambassadors for Ivy Gate Lodge.
When I visit my uncle I am always welcomed at any time, I feel supported and have the peace of mind that my uncle is
getting the standard of care he deserves.
I have actually told my daughter that Ivy Lodge is where I would be happy if I need care in the future.

Reply from Layla Bennett, Deputy Manager at Ivy Gate Lodge

Thank you for taking the time to write such a lovely review. I will pass on your kind words to the team, we take pride in providing the best possible care for all our residents. It is a pleasure caring for your uncle and we are very pleased to hear he is enjoying his time here at Ivy Gate Lodge.
Deputy Manager, Ivy Gate Lodge


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P Q (Friend of Resident) published on 31 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my friend every week at Ivy Gate Lodge. What a first-class building! Warm and welcoming, friendly, courteous staff, always keen to help.
He always tells me how happy he is here and how good the food is.

Reply from Susan Derby, Business Development Manager (Support) at Ivy Gate Lodge

Thank you for such a lovely review. It warms our hearts to hear about the positive experience you have had since your friend's arrival at Ivy Gate Lodge. We strive to create a welcoming and compassionate environment for all our residents and their loved ones.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J P (Husband of Resident) published on 30 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My family and myself are very satisfied with the care and attention received from the management and staff at Ivy Gate Lodge.
The love, consideration and courtesy are amazing. As a visitor, I get the impression that I receive the same care and consideration as the patients.

Reply from Havina Mathew, Registered Manager at Ivy Gate Lodge

I am highly grateful for your heartfelt appreciation of care provided. It warms our heart to know that our efforts have made a positive impact on your family. Your kind words motivate us to continue delivering the highest standard of care. Thank you once again.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Linda S (Wife of Resident) published on 30 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has smiled for the first time in months. Rooms and staff are lovely. Burns lunchtime activity and food was enjoyed by all who attended. The bagpipes and excellent bagpiper were a great touch.

Reply from Havina Mathew, Registered Manager at Ivy Gate Lodge

Thank you for your lovely feedback! We are delighted to hear that you had a great experience. Your kind words mean a lot to us.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from I L (Son of Resident) published on 30 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful, genuine welcome, nothing was too much trouble. All the staff are attentive, caring and friendly.
We looked at many care homes and no other met the standards of Ivy Gate Lodge, we are delighted to be able to have peace of mind that my mother is happy and excellently cared for, thank you.

Reply from Havina Mathew, Registered Manager at Ivy Gate Lodge

Thank you so much, truly appreciate your kind words and thank you for taking the time to share your feedback. It motivates us to continue delivering a great experience.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from T R (Friend of Resident) published on 13 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On entering the house I'm impressed with no smell. I've entered homes and the smell of old age was there.
My friend was the GP in town, we have been friends since 1970 when he came to work here. He was my husband's best friend. I think he misses my husband as much as me.

Reply from Havina Mathew, Registered Manager at Ivy Gate Lodge

We extend our heartfelt appreciation for your thoughtful review your kind words inspire our team to continue delivering the highest standard of care.
Kind Regards
Havina


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.7 (9.658)

Overview of Review Score

The Review Score of 9.7 (9.658) out of 10 for Ivy Gate Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 36 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.658 for Ivy Gate Lodge is calculated as follows: ( (332 Excellents x 5) + (45 Goods x 4) + (10 Satisfactorys x 3) + (6 Poors x 2) + (14 Very Poors x 1) ) ÷ 407 Ratings = 4.658

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ivy Gate Lodge is based on 34 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4, which has been reached with 34 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 17 Oct 2023

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (4)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Gemma

Gemma Brown

Job Title: Senior Sales Advisor

Joined: 2023

My name is Gemma Brown and I have recently joined the team as a Senior Sales Advisor. After finding forever homes for people for the past 18 years in the property market now finding the right care home for your loved one.


I enjoy helping families, helping to take the stress away for them and providing the best support and customer service possible. I take pride in my support for families and customer service.


In my spare time, I enjoy spending time with my husband, two children and two dogs. I also enjoy travelling to different countries and visiting my hometown of Newcastle.


Frequently Asked Questions about Ivy Gate Lodge

What types of Care is Ivy Gate Lodge registered for?

Older Person Care, Dementia, Respite Care & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Ivy Gate Lodge provide?

Palliative Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Ivy Gate Lodge have?

There are 68 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Ivy Gate Lodge?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Ivy Gate Lodge to the centre of Southport?

1.0 mile(s) as the crow flies, distance by road may be significantly further.