Our fees are subject to assessment of needs
In order to dedicate the time to provide an initial look around, the Lodge requests that viewings are organised in advance; So to ensure staff members are available.
Onsite parking available for both residents and visitors. Additionally, there is street parking available - so finding a space shouldn't be a problem!
Ivy Gate Lodge has a Review Score of 9.6 (9.648) out of 10, based on 35 reviews in the last 2 years. Over all time Ivy Gate Lodge has 43 reviews.
Review from Tracey H (Daughter of Resident) published on 19 October 2022
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Jayms Bell, Registered Manager at Ivy Gate Lodge
Thank you so much for your lovely kind comments. It has been our absolute pleasure to support your Dad and your family! Thank you again.
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Review from S C (Wife of Resident) published on 22 September 2022
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Jayms Bell, Registered Manager at Ivy Gate Lodge
Thank you for your 'excellent' review! We aim to provide the best possible experience for everyone who lives and works at Ivy Gate Lodge. Your kind, positive feedback is greatly appreciated! Many thanks Jayms.
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Review from Rosie J (Sister of Resident) published on 7 September 2022
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Jayms Bell, Registered Manager at Ivy Gate Lodge
Thank you so much for your lovely, kind review Rosie. We strive to provide the best possible experience for everyone living at Ivy Gate Lodge and to receive these positive words reinforces this ethos. Thank you again, Jayms.
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Value for Money
The Review Score of 9.6 (9.648) out of 10 for Ivy Gate Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 35 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.648 for Ivy Gate Lodge is calculated as follows: ( (320 Excellents x 5) + (45 Goods x 4) + (10 Satisfactorys x 3) + (6 Poors x 2) + (14 Very Poors x 1) ) ÷ 395 Ratings = 4.648
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Ivy Gate Lodge is based on 33 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4, which has been reached with 33 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 17 Oct 2023
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportPlease Contact Us for Latest Vacancies
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Job Title: Senior Sales Advisor
Joined: 2023
My name is Gemma Brown and I have recently joined the team as a Senior Sales Advisor. After finding forever homes for people for the past 18 years in the property market now finding the right care home for your loved one.
I enjoy helping families, helping to take the stress away for them and providing the best support and customer service possible. I take pride in my support for families and customer service.
In my spare time, I enjoy spending time with my husband, two children and two dogs. I also enjoy travelling to different countries and visiting my hometown of Newcastle.
