Jubilee Care Home

Potter Hill, Greasbrough, Rotherham S61 4NU
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9.7 39 Reviews
  • Jubilee Care Home, Rotherham
Situated in the heart of Greasbrough village, Jubilee Care Home is a purpose-built care home that offers permanent, short stay/respite residential care and residential dementia care.

Jubilee Care Home prides itself in planning and delivering high-quality care. Their Registered Home Manager leads a team of caring and professional individuals in all areas of the home. Their main focus is to provide the kindest possible care to residents.

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Care Provided by Jubilee Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 59 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Owner
  • Jubilee Care Home Ltd
  • Person in charge
  • Richard Stewart (Manager)
  • Admission Criteria
    • Local authority and self funding (private)
    • Ages 60+
  • Room Information
    • Single Rooms (59)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2022
    • Number of floors: 2

Funding & Fees Guide for Jubilee Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £890
    • Self-Funded Residential Dementia Care from £915
    • RESPITE Self-Funded Residential Care from £890
    • RESPITE Self-Funded Residential Dementia Care from £915
  • (these prices are only a guideline, please contact Jubilee Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Jubilee care home has an open visiting policy.


  • Parking

  • Free parking available at the rear of the building.


Jubilee Care Home Reviews (39)

Total of 39, showing 1-20
9.7

Jubilee Care Home has a Review Score of 9.7 (9.714) out of 10, based on 10 reviews in the last 2 years. Over all time Jubilee Care Home has 39 reviews.

Overall Experience

  • 34
  • 3
  • 0
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  • 2

Date Published

39
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Review from C W (Granddaughter of Resident) published on 25 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is always a warm welcome from the receptionist and the home is a lovely, relaxed setting. My nannan is very happy here. The staff are all really nice and they update us regularly. We feel that our relative is very well looked after. I would not hesitate to recommend Jubilee Care Home to family and
friends.

Reply from Richard Stewart, Registered Manager at Jubilee Care Home

Thank you for your lovely words, I will pass this on to all the staff. I am so glad we are meeting all of your expectations. Once a gain, thank you from us all at jubilee


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Review from Tim L (Grandson of Resident) published on 17 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After recently losing her husband, my Nan went to stay at Jubilee for some respite care, just until we made the arrangements for her to go back home. I have been to visit regularly and have been impressed with the care home.
The first thing I noticed is that it's very clean, it's well decorated and
there are lots of places for residents to go and spend time out of their rooms. The staff are all friendly and attentive, and although very busy will always make time for you. The dining room always has a good variety of food and I know my Nan likes to go there for a drink and a chat with the other residents. She has her hair done once a week at the resident hair salon and we can come and see her whenever we like.
My previous impressions of care homes haven't always been positive, but this one has shown me what can be possible when you've got a team of staff that are so passionate about providing the best care for your family members.

Reply from Erica Lawrence, Registered Manager at Jubilee Care Home

Thank you for your wonderful review of Jubilee Care Home. I will pass on your positive comments to our staff team.


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Review from S H (Daughter of Resident) published on 11 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum came to Jubilee Care Home for a period of respite whilst organising home care for her to return to her own home after the sudden death of my Dad (her husband) of 71 years.
The care staff were very kind and attentive to my mum's needs and showed great compassion and warmth to my mum's loss and
grief. We would like to thank you all for offering us a safe place for my Mum in these difficult weeks.

Reply from Erica Lawrence, Registered Manager at Jubilee Care Home

Many thanks for your very kind words regarding the care your mum has received at Jubilee Care Home, I will pass on your comments to the staff team. Once again we pass on your condolences regarding the loss of your father. Caring for your mum over these last few weeks has been a pleasure and she has cheered up many of the residents and staff with her chatty personality and fun.


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Review from S F (Daughter of Resident) published on 5 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Jubilee Care Home is the best, it always smells nice and the staff are exceptional. You can visit any hour of the day and there's always a lovely welcome. The food is the best and nothing is too much trouble. There are plenty of activities and a super hair dresser who attends every week. Care is excellent
and the rooms are kept fresh, tidy and homely. I love knowing my mum is cared for and loved.

Reply from Erica Lawrence, Registered Manager at Jubilee Care Home

Thank you for the lovely review of the care we provide at Jubilee Care Home. We feel honoured that you chose Jubilee as your mum's home and entrusted her care to our staff. I will share the positive feedback with the staff team at Jubilee. As you know I operate an open-door policy and welcome any suggestions on how we can further improve, or if we can offer anything else that your mum would like in terms of activities and environment. Please come and see me if you can think of anything.


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Review from V F (Daughter of Resident) published on 21 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care given to my mum at this home. Mum is always clean and tidy, well fed and I feel that she is treated as an individual in the home. All the staff are lovely and approachable and the manager's door is always open if I have any concerns over Mum's welfare. There is a great
activities programme for all abilities. All the meals look delicious. It wasn't an easy decision to put Mum into care, but she is very happy here.

Reply from Erica Lawrence, Registered Manager at Jubilee Care Home

Thank you for your wonderful review of the care we provide at Jubilee Care Home. Both myself and the staff team feel honoured that you have chosen Jubilee to care for your mum. As you know we are open to any suggestions and welcome all feedback and we pride ourselves on addressing any concerns in a timely manner. I will pass on your positive comments to the whole staff team.


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Review from D J (Daughter of Resident) published on 19 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I always found the staff friendly and lovely they took amazing care of my dad while he was in Jubilee Care he was there for 3 years before he sadly passed away. He loved the time there even if he didn't know why or where he was they treated him with love and respect.

Reply from Erica Lawrence, Registered Manager at Jubilee Care Home

Many thanks for your kind words about the care your dad received at Jubilee Care Home. Norman will be sadly missed by us all. He had an amazing sense of humour and cheered many of the staff up every day too.


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Review from Lisa R (Daughter of Resident) published on 26 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum arrived at Jubilee in April 2022 initially on respite then permanently after the death of my stepdad in May 2022. Throughout her time at Jubilee, her care has been amazing. She was well known by her carers, was cared for despite some dementia confusion was happy there. The carers were always kind,
caring and fun with her and with other residents. When Mum reached end of life in December 2023 I couldn't have wished for her to be in anyone else's care. The staff were great with her to the end and showed me care and kindness too. Would highly recommend it.

Reply from Erica Lawrence, Registered Manager at Jubilee Care Home

Lisa,
On behalf of myself and the team at Jubilee, I would like to express our sincere gratitude for your kind words regarding your mum's care at Jubilee. It was an honour to care for your mum and we had great fun throughout. We will all miss her stories of living in another country and the fun she brought to Jubilee.


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Review from Pauline S (Daughter of Resident) published on 25 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was cared for in Jubilee from January 2023 to December 2023 when he sadly passed away. It was evident very quickly that Dad felt safe and reassured at Jubilee. He trusted the staff so that was great to see for his family. He was right to do so as the care and courtesy he received was unmistakable.
Jubilee puts residents first and works tirelessly to create a sheltered, interesting and contented home.

Reply from Erica Lawrence, Registered Manager at Jubilee Care Home

On behalf of myself and the staff team at Jubilee, I would like to thank you for your kind words regarding the care provided for your father at Jubilee Care Home. Your dad was a true gentleman and is missed by us all, especially for his percussion skills!


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Review from Julie W (Daughter of Resident) published on 2 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Jubilee Care Home has been nothing but amazing since my dad became a resident there. The staff are so lovely and always on hand to answer any questions and updates on Dad. It's a safe place and I feel happy knowing Dad is getting the love and care he deserves. I am also happy with the facilities there
and the activities they provide are brilliant, always something 'going on' for residents and their families.

Reply from Erica Lawrence, Registered Manager at Jubilee Care Home

On behalf of myself and the staff team at Jubilee, I would like to thank you for your kind words regarding the care we provide for your father. At Jubilee, we are honoured that you have chosen us to care for your father. We strive to provide person-centred care in a safe and homely environment. I have an open-door policy and should you have any concerns or ideas please come and see me.


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Review from R H (Daughter of Resident) published on 15 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is well cared for. She is kept clean in clothes and fed well. She is very happy and she refers to her room as 'her flat'. She likes the staff on the unit. The staff are very good, having twice picked up on UTIs, having only been here 2 months. I am at peace with her being here and she is in safe
hands.

Reply from Bins Abraham, Director at Jubilee Care Home

Thank you for the positive comments. I will share the feedback with management and staff at Jubilee.


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Review from C G (Friend of Resident) published on 1 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My neighbor has settled in brilliantly and looks happy and content. She feels safe and has praise for all the staff. I felt very welcome as a visitor and had a nice chat with the manager.
Activities are arranged on a regular basis and the Valentine's ball was still being discussed by the residents
in the lounge, the ladies were showing me their lovely red polished nails.
Everywhere felt clean and fresh and comfortable and well supervised.

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Review from A W (Son of Resident) published on 3 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The standard of care has been outstanding. My mum is happy and very well looked after. The home is very clean nf all the staff are very helpful and professional. Jubilee Care Home has exceeded my expectation and I have complete confidence in the care they provide for my mum.

Reply from Bins Abraham, Director at Jubilee Care Home

Thank you for a great review. I will pass the message to our Home Manager.


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Review from B W (Granddaughter of Resident) published on 13 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone from the owner to management, to the care staff and cleaners, are all absolutely amazing. The home itself is so clean, cosy and welcoming. The rooms are perfect and have everything you need. My grandad and our family all love it in Jubilee. Highly recommend it.

Reply from Bins Abraham, Director at Jubilee Care Home

Thank you for your positive feedback. We really appreciate you taking the time out to share your experience with us. I will pass the message to our Home Manager and staff.


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Review from Paul B (Son of Resident) published on 9 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When Mum first moved in, she was a little apprehensive. She was given such a warm welcome she settled in quickly. Being able to bring in her own possessions has made her room very homely. She has nothing but praise for the wonderful team who look after her. Mum loves participating in the many activity
opportunities and seems to be making friends. So far, as a family, we are delighted with the standards of care, compassion and cleanliness of the home. We would highly recommend Jubilee Care Home to anyone looking for a safe environment for their loved one.

Reply from Bins Abraham, Director at Jubilee Care Home

Hi Paul, thank you very much for your positive comments; I will pass this onto the team.


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Review from Neville W (Son of Resident) published on 7 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic care, staff totally committed.

Reply from Bins Abraham, Director at Jubilee Care Home

Hi Neville, Thank you very much for your review of Jubilee Care Home. I will pass your comments onto the team


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Review from Brendan William C (Son of Resident) published on 18 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

I hope this review helps other families.
My dad aged 86 with advanced dementia and was prone to falls. My dad stayed at Jubilee for just 25 days. Dad was left unsupervised whilst on the toilet, resulting in him falling and breaking his hip. No member of staff told us dad had gone to the hospital,
a friend that works at the hospital did. We were told by management the member of staff had to fill in their paperwork first. The directors of the home told me it wasn't normal practice for staff to stay with residents whilst on the toilet if I only knew this before.
An accident report was not filled in until 2 weeks later, this should have been done within 24hrs! We were never shown a care plan, risk assessment, etc.
Jubilee is a care home and not a nursing home, it would appear Dad was in the wrong type, they do not cater for nursing at all. This home has failed many times with the short time our dad was there. Sadly Dad passed away shortly after this preventable accident.

Reply from Bins Abraham, Director at Jubilee Care Home

Hi Brendan,
Thank you for your review of Jubilee Care Home and we are sorry that there were aspects of your father's care that fell short of your expectations. We take your concerns seriously and value your feedback during the meeting that was held with the management team.


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Review from Angela C (Daughter-in-law of Resident) published on 4 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care she received was first class. The team treated her like family, and we were always confident she was receiving the best care possible. Both the medical and personal care was exceptional. They listened to her wished and respected them. Thank you, team.

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Review from Diane S (Sister of Resident) published on 28 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are so friendly and very helpful.
His room is always clean and tidy.

Reply from Bins Abraham, Director at Jubilee Care Home

Hi Diane, thank you for such amazing comments; we really appreciate it.


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Review from J H (Husband of Resident) published on 15 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I consider that Jubilee Care Home must rank in the top ten of Yorkshire. The staff have empathy and care which can hardly be improved and the management are listeners and always looking for improvement.
The rooms are excellent and the cleanliness is superb. the cooking and laundry give an excellent
service.

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Review from Gail W (Daughter of Resident) published on 25 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

I definitely would never leave a precious loved one in this home. My father was placed here as emergency respite. Within 24 hrs he had fallen. I was never contacted as his next of kin which I understand should be an essential protocol, especially when a person is on blood thinners. Neither was an ambulance
called for. My poor father's back was all bruised. There is a major issue with too few staff, especially at night. This place is an accident waiting to happen. Very unprofessional manager who seems clueless as to what is expected of her in terms of her responsibilities in running a care home. No thorough care plan was ever completed thus my father's needs were not taken care of properly. Having spent the best part of an hour providing details to the deputy manager of my father's needs and the fact he must have a soft diet to prevent chocking they brought him the biggest sausage out on a plate uncut. By good fortune, I was there at the time. Don't leave a loved one here!

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Current Review Score: 9.7 (9.714)

Overview of Review Score

The Review Score of 9.7 (9.714) out of 10 for Jubilee Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.867 for Jubilee Care Home is calculated as follows: ( (105 Excellents x 5) + (14 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 120 Ratings = 4.867

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.847 Points relating to the number of positive Reviews for Jubilee Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 59 registered maximum number of service users is 11.8. 10 Positive Reviews ÷ 11.8 = 0.847

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Mar 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Jubilee Care Home

What types of Care is Jubilee Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Jubilee Care Home provide?

Palliative Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Jubilee Care Home have?

There are 59 Single Rooms.

What are the Facilities & Services at Jubilee Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Jubilee Care Home to the centre of Rotherham?

1.6 mile(s) as the crow flies, distance by road may be significantly further.