Juniper House Residential Care Home

2 Oak View Way, Behind St John’s Medical Centre, Off Bromyard Road, Worcester WR2 5FJ
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9.9 68 Reviews
  • Juniper House Residential Care Home, Worcester
Juniper House is a beautiful modern home, which is at the heart of the local community, next door to a GP surgery.

Providing residential and dementia care, the home also provides respite care breaks, which can be pre-booked in advance.

There are regular visits from toddlers from the local nursery, who join the residents for activities. The home has strong links with the local Age UK group, and hosts community coffee mornings, inviting local people to join the residents for a catch up over coffee and cake.

The gardens are stunning and are overlooked by a beautiful garden room, where residents take part in activities, from a book club and arts and crafts, to a knitting club and music. The gardens are surrounded by wheelchair friendly pathways and are a wonderful space to relax with loved ones, who are welcome to visit at any time.

Juniper House also has a minibus, for residents to enjoy trips out into the community.

And next door is the Noble House retirement living scheme, which has a bistro, which residents are welcome to visit. The scheme also welcomes residents across for events and celebrations. It also has a hair salon, where they can enjoy regular hair appointments with a mobile hairdresser.

The residents enjoy delicious, home cooked meals in Juniper’s dining rooms, from roast dinners with all the trimmings to fish and chip Fridays. And residents are welcome to dine in the neighbouring bistro.

Their bedrooms are spacious, beautifully decorated and furnished, with walk in wet room showers. There are adjoining and larger rooms for couples.

The home is a stone’s throw from the centre of St John’s, which has shops, cafés and a library. There is also a large car park for visitors.

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Care Provided by Juniper House Residential Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Bariatric Care/Obesity
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Jana Vaskova (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (60)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Juniper House Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,378
    • RESPITE Self-Funded Residential Care from £1,378

  • Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1378 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


    *If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
  • (these prices are only a guideline, please contact Juniper House Residential Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Juniper House Residential Care Home Reviews (68)

Total of 68, showing 1-20
9.9

Juniper House Residential Care Home has a Review Score of 9.9 (9.860) out of 10, based on 22 reviews in the last 2 years. Over all time Juniper House Residential Care Home has 68 reviews.

Overall Experience

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Review from Julie P (Daughter of Resident) published on 19 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a wonderful place! I was the sole carer for my mum before she came to live at Juniper house. I didn't think anyone would care for her like I did. Well how wrong was I!
Mum was welcomed into her new home with upmost respect and affection by all the staff (and I mean all!) and that continues today.
Mum was allowed to bring her armchair, photos and china figurines which has helped her to settle in.
The Lounge and Dining room is a very social space where mum and her friends (yes mum now has friends!) have their breakfast, dinner and tea, the carers wait on them hand and foot and nothing is too much trouble. The food is delicious too!
Mum loves going out in the minibus and taking part in some of the activities. She's played bingo, done some Zumba, played skittles and taken part in a quiz.
She didn't do anything before she came here, and now her life has been enriched! It's changed her life for the better and mine too. Thank you so much to the manager and your team!

Reply from Kate Yates, Communications and Content Specialist at Juniper House Residential Care Home

Thank you for your wonderful review. It's heartwarming to hear how much your mum has settled in and is enjoying life at Juniper House. Our team is dedicated to creating a warm, welcoming and thriving environment and we're delighted to hear how she has made new friends and is enjoying the activities. Your kind words are truly appreciated and we will be sure to share them with the whole team, thank you.


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Review from R H (Friend of Resident) published on 5 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The residents likes and dislikes are catered for. I always see staff around when I leave and arrive. I am welcomed and it is very rare that I am not offered a drink and even rarer that I am not greeted, even if the staff are extra busy. I have been around when something needs to be done and have noted
that residents are patiently informed and the message has been repeated in a kindly/appropriate manner, with time and care taken for the resident to think and reply. Signage and instructions are clear. Additionally, staff are around and happy to help and/or explain when needed. Temporary decorations are regularly refreshed/changed for other pertinent/seasonal ones and cleanliness/repair/decor is kept well and attention paid where needed. This makes visiting as easy as possible even on a difficult day. Many thanks to all involved.

Reply from Kate Yates, Communications and Content Specialist at Juniper House Residential Care Home

Thank you for your thoughtful review. We're so pleased to hear that you feel so welcome and supported during your visits. Our team takes great care to ensure residents are comfortable and well-informed, and it's wonderful to know that this is reflected in your experience.


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Review from W H (Resident) published on 5 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm very happy living at Juniper House and have settled in well. The staff are very good and look after me really well. I'm very independent but when I ask for help they always help me with my everyday needs. The food is excellent as I always eat it all and I love one staff member in particular on activities
as she's very good and helps me with anything.

Reply from Kate Yates, Communications and Content Specialist at Juniper House Residential Care Home

Thank you for your lovely review for Juniper House. We're so pleased to hear that you've settled in so well and that our staff are providing the support you need while respecting your independence. It's wonderful to know you're enjoying the food and activities-our team truly appreciates your kind words, thank you.


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Review from Jane W (Daughter of Resident) published on 31 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mom was adamant that she would never go into a home. She has just had her fourth visit for respite at Juniper House and loves it! She like the staff, the rooms, the meals, the activities. Everyone is so welcoming and it means a lot to her that people remember her. She is treated with respect and
feels that people are interested in what she has to stay. From my point of view, I have had an excellent experience. Staff are helpful, reassuring and kind. I know that my mom is safe and being well looked after. Thank you. (She is looking forward to her next 'holiday' in Feb/March!

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Review from H A (Granddaughter of Resident) published on 12 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Juniper House staff could not be more welcoming, warm, caring, humorous and empathetic towards the residents and their visitors. I spend a lot of time with my granny (hours at a time) and they could never do enough for her or for me. I am welcome to get everything she needs and never made to feel unwelcome.

Reply from Kate Yates, Communications and Content Specialist at Juniper House Residential Care Home

Thank you so much for your wonderful feedback. We are so pleased to hear that you and your grandmother have had such a positive experience with our team at Juniper House. It's heartwarming to know that the care, warmth, and empathy of the staff have had such an impact. We will be sure to pass on your kind words, which the team will be very proud to read.


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Review from Juliet A (Daughter of Resident) published on 12 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been here for the last 3 years. She suffers with dementia and has nothing but care and compassion. Over the last few months, she has been on end of life and we all have been treated with the utmost respect and empathy. Thank you for your continued support.

Reply from Kate Yates, Communications and Content Specialist at Juniper House Residential Care Home

Thank you so much for this heartfelt review, especially written at such a difficult time. Our staff at Juniper House are dedicated to providing compassionate care, and knowing we've made such a difference for your mum and family means a lot to us. The team will be touched to read your kind words, thank you.


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Review from Paul I (Wife of Resident) published on 9 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is one of the best. The staff all work so hard.
Nothing is too much trouble. They are all so kind. I do not worry about my husband being here. Thank you.

Reply from Kate Yates, Communications and Content Specialist at Juniper House Residential Care Home

Thank you so much for your kind words about Juniper House. We're thrilled to hear that you feel confident and reassured with the care your husband is receiving. Our staff take great pride in their work, and it's heartwarming to know their efforts are appreciated.


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Review from S H (Daughter of Resident) published on 9 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Thank you for your care of my father. Dementia is a difficult disease, causing confusion and anxiety in the resident's mind. Thank you for listening to our concerns and adjusting his care plan as needed.

Reply from Kate Yates, Communications and Content Specialist at Juniper House Residential Care Home

Thank you for your kind words about Juniper House. We understand how challenging dementia can be, and we're committed to listening to your concerns and adapting our care to meet your father's needs. Thank you for entrusting us with his care, your feedback is greatly appreciated.


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Review from S B (Daughter of Resident) published on 22 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has only been in the home a few weeks but I have noticed a difference in her already, she's a lot happier. Shes walking around without her walking stick, I'm so pleased shes in there the staff are so lovely.

Reply from Kate Yates, Communications and Content Specialist at Juniper House Residential Care Home

Thank you for your wonderful five-star review. We are delighted to hear how well your mother has settled into Juniper House, the team are certainly very special and will be touched to read your kind words.


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Review from Emma G (Granddaughter of Resident) published on 16 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Came to visit my Nan today for the first time since she came to live at Juniper House. The staff were all very friendly and helpful and everywhere was so lovely and clean. We went to my Nans room where she has settled into really well. It was so lovely to see her today looking very well and happy and
she has even made new friends.

Reply from Kate Yates, Communications and Content Specialist at Juniper House Residential Care Home

Thank you for your five-star review of Juniper House, the team will be so happy to read your kind words. It certainly sounds like your grandmother is thriving there.


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Review from C M (Daughter of Resident) published on 20 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Juniper House is a very nice residential care home. My Mum is cared for well, by the kind and caring staff who all look after her well. We very sadly lost my Dad at Christmas time and I can't fault the care and compassion that was shown to us as a family, and the care and kindness to my Dad.
In the
past months, I did feel that only one activity person was not enough to occupy and stimulate all residents. This, I believe has now been rectified.

Reply from Kate Yates, Communications and Content Specialist at Juniper House Residential Care Home

Thank you for your review, we are pleased to hear that you felt so supported as a family during this difficult time, the staff are certainly very special. You are absolutely right, we are delighted to have successfully recruited another activities coordinator to join the team at Juniper House.


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Review from J G (Daughter of Resident) published on 30 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Juniper House pulled out all the stops to get my Mum and Dad settled into their new home.
The welcome was very warm, and the family got the feeling they cared and were invested in making them happy.

Reply from Kate Yates, Communications and Content Specialist at Juniper House Residential Care Home

Thank you for your five-star review of Juniper House - we are delighted your parents have settled in so quickly.


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Review from S P (Niece of Resident) published on 25 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Aunt has been a resident of Sanctuary Care since 2012.
She has always been treated with dignity, respect, and care.
The team is always happy to communicate and keep me up to date with any information and medical developments.
They are kind and good natured and my Aunt loves them all.
It is
an excellent home. I am very happy with her care and that she is here.

Reply from Kate Yates, Communications and Content Specialist at Juniper House Residential Care Home

Thank you for your five-star review of Juniper House, the team will be touched to read your comments.


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Review from Jackie L (Daughter of Resident) published on 2 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father moved to Juniper House from another nearby care home that he had been unable to settle in. Since moving he has received first-class care and attention. The carers are very kind and friendly and attentive to his needs.

Reply from Kate Yates, Communications and Content Specialist at Juniper House Residential Care Home

Thank you for your review, we are delighted your father is settling into Juniper House so well.


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Review from Kevin S (Son-in-law of Resident) published on 31 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you to everyone at Juniper House for making my father-in-law's final years so happy and peaceful. The care, attention and respect that he was given was of the highest standard we could have wished for. It was always a tremendous comfort to us to know that he was in a warm, comfortable and safe
environment being looked after by dedicated and professional staff. Juniper House is a first-class residential care home which I cannot praise highly enough. Thank you again.

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Review from J S (Granddaughter of Resident) published on 27 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandad has been at Juniper House now for two years. My family and I visit him weekly and are able to stay updated with the various activities and events that are put on via meetings and the newsletter. Juniper really is a home away from home for us - the staff are all caring, welcoming, and approachable.
Nothing is too big a task for anyone. It is evident that my grandad feels comfortable, safe and at home and I completely trust and know that he is receiving the best care possible. To all the staff at Juniper - thank you!

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Review from Jenny B (Daughter of Resident) published on 22 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What an amazing place Juniper House is! The team are all so diligent, caring and friendly. Their superb care enabled me to finally go away for a much-needed holiday for two weeks, knowing my mum was safe and cared for. I would go as far as to say the Juniper House team gave me my life back for the time
my mum stayed there. Thank you so much!

Reply from Kate Yates, Communications and Content Specialist at Juniper House Residential Care Home

We are so pleased you had such a well-deserved holiday - thank you for leaving such kind words about our team at Juniper House.


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Review from P L (Son of Resident) published on 14 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Looking after my father so well. With friendly but serious care, they have made him feel especially welcome. I feel his needs are exceptionally well catered for and am thankful he is being looked after here.

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Review from Michaela C (Friend of Resident) published on 4 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On arrival at the home, we were greeted and welcomed with such kindness. The staff helped to settle my friend straight away.
She feels safe and well cared for by the wonderful team of staff. Nothing is too much trouble and they always show kindness and respect.
Thank you for making this transition
into care a pleasant experience. My friend only came for respite and has decided to stay.

Reply from Fae Doherty, Senior Marketing Officer at Juniper House Residential Care Home

Thank you so much for your wonderful review. Your friend choosing to stay with us really is a testament to our team, and it's wonderful that she is happy and feels well cared for. Best wishes.


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Review from James S (Grandson of Resident) published on 29 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandad has lived in Juniper House for nearly two years. The staff are excellent, kind and caring. I visit weekly and can see that he is comfortable in his room and is given opportunities to participate in various activities. He also enjoys the food, especially the desserts! I can see that he is
safe and well cared for here and I would recommend Juniper House to others.

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Current Review Score: 9.9 (9.860)

Overview of Review Score

The Review Score of 9.9 (9.860) out of 10 for Juniper House Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.860 for Juniper House Residential Care Home is calculated as follows: ( (226 Excellents x 5) + (28 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 258 Ratings = 4.86

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Juniper House Residential Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Nov 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (4)

Jana

Jana Vaskova

Job Title: Home Manager

Joined: 2023

I have been working in health and social care since 2005. My passion has always been to provide the best possible care and service for my residents, with a focus on person-centred approaches as well as effective communication with my teams. My goal is for everyone to be happy living and working in a nice, friendly, welcoming environment which they are proud to call home, where all visitors and the local community are part of the residents’ daily lives.


Encouraging my team's and colleagues’ continuous personal development boosts their confidence and competence and enables them to enrich lives with the quality of their care.


Isabel

Isabel McCormack

Job Title: Care Assistant

Joined: 2003

I've worked with Sanctuary Care for 20 years and I love the residents and their families - I feel part of our residents' families.


Courtney

Courtney Burt

Job Title: Care Assistant

Joined: 2019

The thing I love most about my job is I love the residents and the people I work with.


Nicolette

Nicolette Jones

Job Title: Team Leader

Joined: 2020

I've worked here at Juniper for three years - I really like the atmosphere and I love the residents!


Frequently Asked Questions about Juniper House Residential Care Home

What types of Care is Juniper House Residential Care Home registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Juniper House Residential Care Home provide?

Own GP if required is an additional type of care provided.

How many Rooms does Juniper House Residential Care Home have?

There are 60 Single Rooms.

What are the Facilities & Services at Juniper House Residential Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Juniper House Residential Care Home to the centre of Worcester?

1.8 mile(s) as the crow flies, distance by road may be significantly further.