Juniper House Residential Care Home

2 Oak View Way, Behind St John’s Medical Centre, Off Bromyard Road, Worcester WR2 5FJ
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9.9 68 Reviews
  • Juniper House Residential Care Home, Worcester
Juniper House is a beautiful modern home, which is at the heart of the local community, next door to a GP surgery.

Providing residential and dementia care, the home also provides respite care breaks, which can be pre-booked in advance.

There are regular visits from toddlers from the local nursery, who join the residents for activities. The home has strong links with the local Age UK group, and hosts community coffee mornings, inviting local people to join the residents for a catch up over coffee and cake.

The gardens are stunning and are overlooked by a beautiful garden room, where residents take part in activities, from a book club and arts and crafts, to a knitting club and music. The gardens are surrounded by wheelchair friendly pathways and are a wonderful space to relax with loved ones, who are welcome to visit at any time.

Juniper House also has a minibus, for residents to enjoy trips out into the community.

And next door is the Noble House retirement living scheme, which has a bistro, which residents are welcome to visit. The scheme also welcomes residents across for events and celebrations. It also has a hair salon, where they can enjoy regular hair appointments with a mobile hairdresser.

The residents enjoy delicious, home cooked meals in Juniper’s dining rooms, from roast dinners with all the trimmings to fish and chip Fridays. And residents are welcome to dine in the neighbouring bistro.

Their bedrooms are spacious, beautifully decorated and furnished, with walk in wet room showers. There are adjoining and larger rooms for couples.

The home is a stone’s throw from the centre of St John’s, which has shops, cafés and a library. There is also a large car park for visitors.

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Care Provided by Juniper House Residential Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Bariatric Care/Obesity
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Jana Vaskova (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (60)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Juniper House Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,378
    • RESPITE Self-Funded Residential Care from £1,378

  • Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1378 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


    *If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
  • (these prices are only a guideline, please contact Juniper House Residential Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Juniper House Residential Care Home Reviews (68)

Total of 68, showing 41-60
9.9

Juniper House Residential Care Home has a Review Score of 9.9 (9.860) out of 10, based on 22 reviews in the last 2 years. Over all time Juniper House Residential Care Home has 68 reviews.

Overall Experience

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Review from Lynda P (Friend of Resident) published on 3 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was in here and another care home for five years and looked after very well, was very happy here. The staff were lovely and all her needs were met.
Many thanks.

Reply from Fae Doherty, Marketing Officer at Juniper House Residential Care Home

Dear Lynda, thank you for your kind words about our team and the care we provide - it is much appreciated! Best wishes.


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Review from Chris C (Son of Resident) published on 18 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic staff and organisation helping my father move at a very difficult time.

Reply from Fae Doherty, Marketing Officer at Juniper House Residential Care Home

Dear Chris, thank you for your kind review. The transition into care can sometimes be a difficult one for both our residents and their loved ones, so it is great to hear that you are so pleased with our home and the standard of care provided. Best wishes


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Review from J M (Daughter of Resident) published on 18 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Juniper House is like a large family to my father, he is settled and happy.
We, his daughters, feel that the home provides care, security and a sense of belonging.
We are very happy and pleased that he is in such a lovely place.

Reply from Fae Doherty, Marketing Officer at Juniper House Residential Care Home

Thank you for such a wonderful review, your feedback is invaluable to us. It is lovely to hear that your father is so happy with us at Juniper House. I will pass this onto the manager and her team. Best wishes


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Review from Ann G (Sister of Resident) published on 23 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A truly amazing and inspirational place with a unique mindset. I knew what my brother needed from a care package and thought that if I could find somewhere that provided 75% of my wish list, I would indeed be lucky. We have 110%
What more can I say.

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Review from Meryl B (Daughter of Resident) published on 3 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been cared for in Juniper House for the last 3 years and before that in another house for 2 years. She is very happy and praises her care all the time. If ever there is a problem it is always sorted quite quickly. She will be 104 years old in November and is of sound mind and still mobile.
They
must be doing something right.

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Review from Valerie V (Daughter of Resident) assisted by family/friend published on 10 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It is absolutely fantastic. The girls look after me very well. The food is excellent. I get everything that I want, the girls are very kind to me.

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Review from Stella O (Daughter of Resident) published on 6 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and consideration given to my mother at Juniper House is exemplary. The care home is exceptionally clean and bright and cheerful. The staff are all friendly and caring and obviously enjoy their work. The atmosphere is happy and fun. Nothing is too much trouble. My mother has settled in very
well and is very happy which in turn pleases the whole family.

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Review from S S (Son of Resident) published on 4 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Although the general standard is good, more could be done to personalise care to suit individual residents needs. To be clear, this does not mean extra work for staff, it means providing the right services for each resident.

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Review from R P (Stepson of Resident) published on 3 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Generally very good but the following need improvement:


1) Laundry system - (garments are tagged but sill go missing).
2) Change the water in the flower vases.
3) Smell in corridors and rooms sometimes.


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Review from Rosemary W (Daughter of Resident) published on 29 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good home friendly approachable staff.

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Review from Stephen M (Son of Resident) published on 9 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care is provided by a helpful caring team. We could not ask for a better place for mum.

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Review from S M (Daughter of Resident) published on 9 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is a great relief to see my mother so conscientiously and caringly looked after. The carers seem to take a genuine interest and are always ready to note her preferences and foibles.

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Review from Stephen A (Mother of Resident) published on 6 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother who is 85 went into the home reluctantly after an extended hospital stay. The home has excellent staff and facilities and is next door to a medical centre where a doctor calls in twice a week and is on call at other times. My mum has made excellent progress in the last 9 months and now sees
the home as her home. The staff are very friendly and attentive, all her medical requirements are carefully seen to and she loves the food. My mum is a quiet person but she has made a number of friends, who she meets each day when they sit down for lunch, there are always people about so she never feels lonely as she did at home. The whole team do an excellent job from the manager down to all the carers and support staff.
My mum now sees Juniper house as her home and doesn't want to go home, the rooms are spacious and all have on suite facilities there is even a Guinea pig.

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Review from P N (Wife of Resident) published on 28 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel my husband was very fortunate to reside at Juniper House. My daughter, daughter-in-law and son visited regularly and were extremely happy with the care, friendliness and help offered by the staff! I was only able to visit about 3 times as I was reliant on lifts after my hip replacement but I
was also impressed by my husband's room, size, cleanliness and willingness of staff! I would certainly be happy if my husband had to go there again but unfortunately I doubt our finances would stretch to it!!

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Review from Mel R (Daughter of Resident) published on 16 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my mum receives is of a consistently high standard. Recently, my mum had pneumonia and was very ill. Her GP recommended hospitalisation but my mum did not wish this. She was unable to swallow, dehydrated and incredibly frail. The wonderful team at Juniper House took on the challenge of managing
mum with subcutaneous fluids until she recovered. Amazing. The activities and entertainment programme for residents is excellent.

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Review from Yvonne (Daughter of Resident) published on 7 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Juniper House has a lovely friendly atmosphere with dedicated and caring staff.

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Review from Debbie (Daughter of Resident) published on 26 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff very welcoming and friendly. Very open and honest about our situation. Lots of really useful advice given in an extremely sympathetic manner. Home clean and very good first impressions like a hotel!

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Review from Elin G (Niece of Resident) published on 14 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I arrived with my aunt who needed respite care. The staff were extremely welcoming and friendly. My aunt was made to feel at home and so was I.
Can't praise the staff enough.

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Review from Mary H (Friend of Resident) published on 14 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

No concerns whatsoever. Felt very welcome from the minute I walked through the door with a friend coming in for respite. All staff are very friendly, helpful and considerate of residents and family and friends. Couldn't find any faults anywhere. Would be more than happy to call this my home. All staff
prepared to give you their time as necessary. The manager, assistant manager, administrator, care workers and all others encountered, can't praise them all highly enough! My elderly friend brought in was also very happy.

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Review from Geoff P (Son of Resident) published on 14 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Juniper House is a lovely environment in which my mum feels very relaxed. She enjoys the gardens, the lovely living room set-ups by the dining areas and the food - she has a good appetite and really enjoys both the quality and the variety. From my own perspective I love the light and airy feel to mum's
room and indeed the whole of Juniper's communal areas. Above all though I find the staff very friendly, helpful and professional and I know my mum really appreciates this.

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Current Review Score: 9.9 (9.860)

Overview of Review Score

The Review Score of 9.9 (9.860) out of 10 for Juniper House Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.860 for Juniper House Residential Care Home is calculated as follows: ( (226 Excellents x 5) + (28 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 258 Ratings = 4.86

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Juniper House Residential Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Nov 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (4)

Jana

Jana Vaskova

Job Title: Home Manager

Joined: 2023

I have been working in health and social care since 2005. My passion has always been to provide the best possible care and service for my residents, with a focus on person-centred approaches as well as effective communication with my teams. My goal is for everyone to be happy living and working in a nice, friendly, welcoming environment which they are proud to call home, where all visitors and the local community are part of the residents’ daily lives.


Encouraging my team's and colleagues’ continuous personal development boosts their confidence and competence and enables them to enrich lives with the quality of their care.


Isabel

Isabel McCormack

Job Title: Care Assistant

Joined: 2003

I've worked with Sanctuary Care for 20 years and I love the residents and their families - I feel part of our residents' families.


Courtney

Courtney Burt

Job Title: Care Assistant

Joined: 2019

The thing I love most about my job is I love the residents and the people I work with.


Nicolette

Nicolette Jones

Job Title: Team Leader

Joined: 2020

I've worked here at Juniper for three years - I really like the atmosphere and I love the residents!