Everyone is wonderful, my dad is very happy and content here.
Heather B (Daughter of Resident)
A pleasant place, the staff are pleasant and very helpful, nothing is too much trouble.
H W (Husband of Resident)
There is a lot of trust, they always make him happy.
Jon H (Nephew of Resident)
Our inclusive fees include all care and facilities plus extras such as hairdressing, chiropody and trips. Please contact Kingfisher Court directly to discuss our fees.
Visitors are welcome at Kingfisher Court.
The home has onsite parking including disabled parking provision.
Kingfisher Court has a Review Score of 10 (9.985) out of 10, based on 28 reviews in the last 2 years. Over all time Kingfisher Court has 112 reviews.
Review from Steve S (Son of Resident) published on 8 May 2023
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Overall Experience
5.0 out of 5
Reply from Amanda Roy, Home Manager at Kingfisher Court
What a lovely review, thank you for your kind words. We are delighted that you chose us to care for your mum, we have enjoyed getting to know her and helping her to feel settled.
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Review from Jacqueline W (Friend of Resident) published on 6 May 2023
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5.0 out of 5
Reply from Amanda Roy, Home Manager at Kingfisher Court
Thank you so much for your very kind words. We are very proud of our home and are delighted that you were so impressed. Balloon tennis is a popular activity at Kingfisher, good to hear that your husband had a great time joining in.
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Review from E A (Niece of Resident) published on 6 May 2023
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5.0 out of 5
Reply from Amanda Roy, Home Manager at Kingfisher Court
Thank you so much for this wonderful review. Our lifestyle manager works so hard to provide a diverse and enjoyable activity schedule so it is great to hear that you are happy with what he is doing. I'll make sure that he sees this review.
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Review from Hilary W (Daughter of Resident) published on 18 April 2023
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5.0 out of 5
Reply from Sally Tebbett, Home Manager at Kingfisher Court
This was so lovely to read, thank you so very much for your kind words.
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Review from Diane S (Daughter-in-law of Resident) published on 18 April 2023
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5.0 out of 5
Reply from Sally Tebbett, Home Manager at Kingfisher Court
What a lovely review, thank you so much.
I shall pass your kind comments on to my team, this will make them smile.
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Review from Beryl G (Resident) published on 18 April 2023
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5.0 out of 5
Reply from Sally Tebbett, Home Manager at Kingfisher Court
Thank you so much for your kind words. We have been delighted to see how much you are enjoying your life here with us, we are so happy that you chose us.
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Review from Annette D (Daughter of Resident) published on 18 April 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Sally Tebbett, Home Manager at Kingfisher Court
Thank you so much for your very kind words. I will echo your thoughts and agree that the team here at Kingfisher are amazing. I shall read this review to them, I know that it will make them smile.
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Review from Ivan C (Son of Resident) published on 18 April 2023
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5.0 out of 5
Reply from Sally Tebbett, Home Manager at Kingfisher Court
Thank you for taking the time to review our service and for your very kind words. My team do work so hard to ensure that everyone who lives with us receives the care that they deserve. I shall pass your thoughts on to my team.
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Review from Samantha D (Granddaughter of Resident) published on 27 March 2023
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5.0 out of 5
Reply from Sally Tebbett, Home Manager at Kingfisher Court
Thank you so much for this wonderful review of Kingfisher Court. We are delighted to hear that you are so impressed with our service.
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Review from A D (Granddaughter of Resident) published on 23 March 2023
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5.0 out of 5
Reply from Sally Tebbett, Home Manager at Kingfisher Court
Thank you so much for your kind words. It is reassuring to hear that you are so happy with the care that your lovely grandma is receiving. We are so happy that you chose us.
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Review from N T (Nephew of Resident) published on 15 February 2023
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5.0 out of 5
Reply from Sally Tebbett, Home Manager at Kingfisher Court
Thank you so much for your kind words, I'm delighted to hear that you were so impressed with the team and the warm welcome that you received. I will pass your comments on to my team.
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Review from Julie T (Niece of Resident) published on 15 February 2023
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Overall Experience
5.0 out of 5
Reply from Sally Tebbett, Home Manager at Kingfisher Court
Thank you so much for taking the time to leave such a lovely review. We are delighted that you are so happy with our service. I shall share your kind words with the team.
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Review from Emma O (Granddaughter of Resident) published on 17 January 2023
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5.0 out of 5
Reply from Sally Tebbett, Home Manager at Kingfisher Court
Thank you so much for sharing these kind words. Grandma does indeed enjoy many of the activities and has a great relationship with her fellow residents. We are delighted to hear that you are happy with the service being provided here at Kingfisher Court.
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Review from Emily S (Granddaughter of Resident) published on 11 January 2023
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Overall Experience
5.0 out of 5
Reply from Sally Tebbett, Home Manager at Kingfisher Court
Thank you so much for your lovely feedback, Gran is certainly enjoying getting out and about and we enjoy accompanying her.
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Review from Lauri B (Granddaughter of Resident) published on 9 January 2023
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5.0 out of 5
Reply from Sally Tebbett, Home Manager at Kingfisher Court
It was an honour for us to be able to celebrate with Grandma, and it is a privilege to have her living here with us. Thank you for your lovely feedback, it means a lot to us all.
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Review from Paul B (Son of Resident) published on 9 January 2023
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5.0 out of 5
Reply from Sally Tebbett, Home Manager at Kingfisher Court
Thank you so much for your wonderful feedback, this has made us smile. The team work very hard to care for our residents and to offer them the care that they both need and deserve, it is just lovely to know that this is acknowledged and appreciated.
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Review from D Q (Niece of Resident) published on 30 December 2022
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5.0 out of 5
Reply from Sally Tebbett, Home Manager at Kingfisher Court
Thank you for taking the time to submit this lovely review. My team are so passionate about what they do and words such as yours really do make their day.
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Review from Peter B (Son of Resident) published on 22 December 2022
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Sally Tebbett, Home Manager at Kingfisher Court
Thank you so much for your kind words, I agree that we have a fantastic team here at Kingfisher who work hard to provide the very best level of care. I will pass your comments on to my team.
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Review from P B (Son of Resident) published on 9 December 2022
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Overall Experience
4.0 out of 5
Reply from Sally Tebbett, Home Manager at Kingfisher Court
Thank you for sharing your thoughts with us. I am delighted to hear that you are happy with the service that we are providing. We pride ourselves on offering a 5 star service in all areas, I would be delighted if you would give me the opportunity to discuss your scores with you to address any areas in which you feel that we are falling short. We value all feedback and thank you for taking the time to share yours.
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Review from Louise T (Granddaughter of Resident) published on 8 November 2022
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Sally Tebbett, Home Manager at Kingfisher Court
Thank you so much for your kind word, it is a pleasure to care for your grandad and we are delighted to hear that you are happy with the care being provided.
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The Review Score of 10 (9.985) out of 10 for Kingfisher Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 28 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.985 for Kingfisher Court is calculated as follows: ( (327 Excellents x 5) + (5 Goods x 4) ) ÷ 332 Ratings = 4.985
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Kingfisher Court is based on 28 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 28 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 21 Jul 2023
Caring
Effective
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 02 Apr 2025
We currently have three vacancies for care. Please contact Kingfisher Court for further details.
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Job Title: Home Manager
Joined: 2024
I am passionate about working in care and have always considered myself to be a people person. It is a huge privilege to work with others and to know that I am the driving force behind a service where all people matter. I consider myself to be a kind and empathetic person who is a good listener at all levels.
I have worked in care for a long time, and there are many reasons for this. I love the fact that the smallest of gestures mean the most to others, and if, during the course of my working day I can make others feel valued and genuinely cared for, then I know that I am making a difference to someone’s life. Caring for others is the most rewarding career to have.
An integral part of my role is to forge strong relationships with residents and their families and friends, their input will be fundamental to the quality of the service at Kingfisher Court. I enjoy supporting and developing my staff team to deliver the highest standard of care. I take pride in providing outstanding care to my residents, and having a good team who share the same values is vital to achieving this goal.
I am a perfectionist who enjoys the attention to detail that comes with this job, I like to focus on the standards of attainment required to hold the position that I love.
My door will always be open, I am responsive and ready to help in any way that I can. I both encourage and welcome any feedback that will help us to shape the future of the home.
Job Title: Deputy Manager
Joined: 2023
I’m Nicky, I have worked in Health and Social Care for around 17 years now and my work means so much to me.
I enjoy working with people, supporting them, and encouraging them, leading a happy, fulfilled team! I love getting to know the residents that I support, hearing their stories and learning about their lives, and delivering hands-on care, that enables me to develop a person-centred approach.
I haven’t been here at Kingfisher long, but I have a good feeling about the home, it is such a warm, welcoming, happy place to be. I’m sure that I will fit in well here, I work well under pressure and love having an open door to enable both the residents and their families and me to develop a close professional relationship based on honesty and trust. I feel very fortunate to have been given this opportunity and I am grateful for the warm welcome that I have received. My job takes up a lot of my time but when I’m not at work, I spend my time playing with my 3 Children, enjoying the company of my husband, and saying I will go to the gym!
Job Title: Interim Administrator
Joined: 2022
I have worked in the care industry for three years. I love that my job allows me to engage with people from all walks of life and to spend time getting to know people that I wouldn't otherwise have met. I love that my work provides comfort for families knowing their relative is safe and cared for.
Job Title: Head of Housekeeping
Joined: 2021
Hi, I'm Claire the Head Housekeeper, I've been cleaning for 8 years now and the best years have been the 3 years working at Kingfisher Court. I enjoy getting to know all the residents as well as maintaining a high standard of cleaning to make their homes as comfortable and welcoming as they possibly can be. There is more to cleaning in my role it is also about engaging with the residents, they become more like family to us.
Job Title: Handy Person
Joined: 2023
I’m Merv O’Connor, I started at Kingfisher Court in 2023 as the Maintenance Person, I have not worked in care previously, but thoroughly enjoy the change in direction, I left school at 16 and joined the Army as a Combat Medical Technician, travelling and seeing service in a number of locations, upon discharge from the Army, I attended university, obtaining my BA (Hons) in Business, followed by an MA and PhD in Strategic HR and Operational Management, this led to a direction change and I became a business consultant to the food industry, working on a variety of contracts from building factories to developing new products, as well as converting an amusement arcade into my own pub!
Working with the amazing team and residents here at Kingfisher Court makes it worthwhile coming to work!!
