The staff have been first rate and my mother speaks very kindly about them and the other residents.
P W (Son of Resident)
What makes it a lottery win is the people who work there, and how much they care about my mum
Susan J (Daughter of Resident)
we were so happy to finally get my husband into a caring, safe, and professional environment.
Joy R (Wife of Resident)
Weekly care fees at King's Court are determined following a Pre-Admission care needs assessment and also room selection.
Please feel free to visit King's Court at any time - the door is always open!
Visitors more than welcome to come along to the life enrichment programme of activities at King's Court and join loved ones as they participate too.
Standard and Disabled car parking spaces available at the front of the home.
King's Court Care Home has a Review Score of 9.8 (9.833) out of 10, based on 13 reviews in the last 2 years. Over all time King's Court Care Home has 13 reviews.
Review from Joanna B (Daughter of Resident) published on 4 March 2025
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Reply from Debbie Bush, Home Manager at King's Court Care Home
Thank you for the kind words. We were honoured to have supported your father, you and the family when you needed it most. Thoughts are with you all.
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Review from M A (Son of Resident) published on 30 January 2025
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Reply from Debbie Bush, Home Manager at King's Court Care Home
Thank you for the wonderful feedback, we love having Mum stay with us. I will share your kind words with our team. Thank you so very much again - we really do appreciate it and are so pleased we could support you and Mum when you needed it.
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Review from J M (Resident) assisted by family/friend published on 29 January 2025
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Reply from Debbie Bush, Home Manager at King's Court Care Home
Thank you for the lovely feedback, we love having you stay with us and are pleased you are happy with the support we provide you. I will share your kind words with our team.
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Review from C P (Friend of Resident) published on 27 January 2025
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Reply from Debbie Bush, Home Manager at King's Court Care Home
Thank you for the wonderful feedback, it has been a pleasure providing respite care and look forward to supporting you in the future. I will share your kind words with our team. Again, thank you so very much - we really appreciate it.
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Review from Amanda M (Daughter of Resident) published on 24 January 2025
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Reply from Debbie Bush, Home Manager at King's Court Care Home
Thank you for the wonderful feedback, we love having Mum here with us. I will share your kind words with our team. Again, thank you so very much - we really appreciate it.
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Review from David F (Son of Resident) published on 23 January 2025
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Reply from Debbie Bush, Home Manager at King's Court Care Home
Thank you so much for taking the time to leave such a great review about our home, the team, and the care that your mum receives. I will be sure to share your kind words with our team. Thank you so very much - we really do appreciate it!
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Review from S P (Son of Resident) published on 23 January 2025
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Reply from Debbie Bush, Home Manager at King's Court Care Home
Thank you so much for taking the time to leave such a great review about our home, the team, and the care that your dad received. It was a pleasure caring for him. I will be sure to share your kind words with our team. Thank you so very much - we really do appreciate it!
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Review from Lucinda W (Daughter of Resident) published on 21 January 2025
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Reply from Debbie Bush, Home Manager at King's Court Care Home
Thank you so much for taking the time to leave such lovely feedback and for a great review about your experience with the care our team provide at King's Court. It has been delightful to see how well you mother has settled and making new friends too! I will be sure to share your kind words with the team as this really does mean the world to us all!
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Review from E G (Daughter of Resident) published on 16 January 2025
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Reply from Debbie Bush, Home Manager at King's Court Care Home
Thank you so much for taking the time to leave such a great review about our home, the team, and the care that your Mum receives. It is a pleasure to have her staying at King's Court and I will be sure to share your kind words with our team. Thank you so very much - we really do appreciate it!
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Review from Susan J (Daughter of Resident) published on 13 January 2025
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Reply from Debbie Bush, Home Manager at King's Court Care Home
Thank you so much for your tremendous review of our home, the staff, and the care that we provide here at King's Court. This really does mean the world to all of us and I will be sure to share your kind words with our team.
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Review from Joy R (Wife of Resident) published on 4 December 2024
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Reply from Jade Davis, Deputy Manager at King's Court Care Home
Thank you for your exceptionally kind words and great review about our home, our team, and the care that we provide. Your feedback really does mean so much to all of us at King's Court and it was an absolute pleasure to look after your husband and meet your family too! Our thoughts are with you all today and always and please do pop into the home and see us anytime - it is always lovely to see you!
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Review from P W (Son of Resident) published on 23 October 2024
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Reply from Tracey Curson, Home Manager at King's Court Care Home
Thank you so much for your kind words about our home and the care your Mother received at King's Court. I will be sure to share your great review with our team and we look forward to welcoming you and your family again at our home should you need us!
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Review from J T (Wife of Resident) published on 10 July 2024
Submitted via Postal Card •
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Reply from Tracey Curson, Home Manager at King's Court Care Home
Thank you so much for your kind words and feedback about King's Court and the care that we provide - it really does mean a lot to all of the team here at the home!
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The Review Score of 9.8 (9.833) out of 10 for King's Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 13 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.848 for King's Court Care Home is calculated as follows: ( (130 Excellents x 5) + (19 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 151 Ratings = 4.848
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.985 Points relating to the number of positive Reviews for King's Court Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2. 13 Positive Reviews ÷ 13.2 = 0.985
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Home Manager
Joined: 2024
Hello, my name is Debbie and I am the Home Manager here at King’s Court Care Home.
I have been working in Health and Social Care for nearly 30 years now in. During this time, I have been responsible for managing supported living facilities, Residential & Dementia Care Homes and Nursing Homes throughout East Anglia - all of which have been rated Good or Outstanding in all key areas by the Care Quality Commission.
Delivering exemplary care and customer service is truly my passion and nothing drives me more than ensuring that our residents here at King’s Court always receive the highest quality of care.
I know instantaneously what good care provision looks like and fully appreciate how much trust an individual bestows in us when they or their family choose to make King’s Court their new home. This is a true honour and it is my responsibility that we as a collective home family get this right.
It is an absolute pleasure to spend time with our residents, their families and our home community friends in addition to being able provide the support to anyone who needs advice about elderly care and all that it entails.
Our team here at King’s Court are dedicated to ensuring that every single one of ours residents who chooses to make King’s Court their home are listened too and have the opportunity to be supported in their daily lives just the way they want to be - as together we create new and special memories together.
My door is always open and I look forward to welcoming you to King’s Court very soon!
Job Title: Home Administrator
Joined: 2024
Hello, my name is Lauren and I am the Home Administrator here at King’s Court.
I joined Kingsley Healthcare in 2024 and I am here to assist and provide answers to any contractual questions in addition to accounting and financial services at the home.
My career to date has predominantly spanned 18 plus years' experience within Retail Management, Hospitality Management - including Business Administration and Customer Services.
I truly care about what our residents and colleagues think, feel and experience whilst in my company and when they stay at or visit our home. Great Customer Service and colleague support is something I believe in and always strive to achieve.
Everyone has a story to tell and nothing gives me more pleasure than ensuring that our residents, their families, community friends and staff are all fully supported and welcomed at King’s Court.
If there is anything that I can do to help, please do not hesitate to ask or call and I look forward to meeting you at our beautiful home very soon!
Job Title: Head Housekeeper
Joined: 2024
Hello, my name is Peter and I am the Head Housekeeper here at King’s Court.
I have almost 40 years' experience in the hospitality sector - latterly running an award-winning Gastro Pub and Bed and Breakfast in Cambridgeshire before moving to North Norfolk with my wife.
The facilities at King's Court are absolutely stunning and my team and I draw upon our collective experience to ensure that they remain so. We are so proud of our home and always do our best to ensure we keep it that way for our residents, visitors and staff too.
I am definitely OCD when it comes to cleanliness and keeping our beautiful home clean, safe and infection-free. I love spending time with our residents and getting to know them, their families and friends.
It is an absolute pleasure to hear all of their wonderful stories too which are so interesting. And, of course, many a time have we have a giggle sharing some cleaning tips too!
Job Title: Head of Maintenance
Joined: 2024
Hello, my name is Mike and I am the Head of Maintenance here at King's Court.
I am originally a Carpenter by trade and have extensive experience in electrical work and property maintenance too - having worked on numerous commercial and residential properties in and around Norfolk over the years.
Nothing honestly makes me happier than caring for our residents and helping make our home inviting, comfortable and safe for their guests and my colleagues. I am committed to maintaining the highest standards in everything that we do for those who have chosen to make King’s Court their home!
Job Title: Receptionist
Joined: 2024
Hello, my name is Shauna and I’m proud to be part of the King's Court Reception team.
Our cosy corner of Norfolk has always been my home and there is something truly special about the way our community comes together.
As a Receptionist, I am the friendly face that greets visitors, answers calls, and ensures that everyone feels welcome in our home.
There is magic in those first impressions and I always want to make sure our residents and their families feel at ease. The best part of my job is seeing our residents smile - whether it is a cheerful hello or a comforting chat their happiness is my reward.
So, if you are ever passing through Holt, do stop by and see us here at our home - you are always welcome at King's Court!
Job Title: Receptionist
Joined: 2024
Hello, my name is Sarah and I am a Receptionist here at King's Court.
My background consists of both Administration and Receptionist work - predominantly within County Councils and the NHS.
Over the years, I have moved around the U.K. but feel very much at home here in the beautiful county of Norfolk!
Alongside cheerfully greeting visitors to King's Court, my role also consists of answering calls and supporting our residents and their families with refreshments from our Reception Café.
I adore being a Receptionist going the extra mile to make someone’s day and helping anyone where I can.
As Kingsley Healthcare’s saying goes “We are one big family!” And here at King's Court, I truly believe we are!