Kingsacre Care Home

Cochno Road, Duntocher, Clydebank G81 6RW
Submit a Review
9.7 48 Reviews
  • Kingsacre Care Home, Clydebank
Kingsacre Luxury Suites offers 24-hour care, including residential, nursing and palliative care. Care and support is provided by qualified care staff. The care plan for each resident is regularly reviewed in order to keep up-to-date with each individual’s changing needs and wishes.

The home is located in Duntocher, near Glasgow. There are 66 bedrooms, all en-suite and fitted with phones, televisions and internet access. Every resident has access to lounges, dining rooms, quiet libraries, balcony terrace, cinema, hair and beauty salon, residents bar and private garden, which overlooks the rolling countryside.

Kingsacre staff team aim to provide a friendly atmosphere in a homely setting. All food is freshly prepared and any dietary requirements can be catered for.

Show Kingsacre Care Home on the Map

Care Provided by Kingsacre Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 66 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Maxine Kinnoch (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (66)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (66)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2019

Funding & Fees Guide for Kingsacre Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,600 – £1,800
    • Self-Funded Residential Dementia Care £1,600 – £1,800
    • Self-Funded Nursing Care £1,600 – £1,800
    • Self-Funded Nursing Dementia Care £1,600 – £1,800
    • RESPITE Self-Funded Residential Care £1,600 – £1,800
    • RESPITE Self-Funded Residential Dementia Care £1,600 – £1,800
    • RESPITE Self-Funded Nursing Care £1,600 – £1,800
    • RESPITE Self-Funded Nursing Dementia Care £1,600 – £1,800

  • Included in your standard fees are hairdressing, alcohol, outings & activities and private telephone line.
  • (these prices are only a guideline, please contact Kingsacre Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Appointments not necessary. Disabled access both on ground and 1st floors.


  • Parking

  • A sizeable car park with disabled parking bays.


Kingsacre Care Home Reviews (48)

Total of 48, showing 1-20
9.7

Kingsacre Care Home has a Review Score of 9.7 (9.747) out of 10, based on 23 reviews in the last 2 years. Over all time Kingsacre Care Home has 48 reviews.

Overall Experience

  • 37
  • 6
  • 1
  • 0
  • 4

Date Published

48
0
6
23
25

Review from Martina C (Daughter of Resident) published on 13 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum joined the Kingsacre family in April after spending last summer there in respite. She has Alzheimer's and has been cared for by my dad and us until it became too much for her. Kingsacre has settled her in well, including activities and days out. My dad visits most days and they have made him
feel so welcome which has been so comforting for him as putting my mum into care was such a hard and upsetting decision for him and us.

Reply from Alan Twigg, Regional Manager at Kingsacre Care Home

Thank you for your kind words and review. It's great to hear that you feel your Mum is part of our family and I am delighted that your dad feels welcomed into the home, as this is very important to us that family members are supported within Kingsacre Care Home. I will pass the feedback on to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from T J (Daughter of Resident) published on 13 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care and support my mum receives in Kingsacre. She is very much looked after by the wonderful staff and I appreciate all that is done for her. With activities every day to keep Mum busy and motivated, she thrives in a lovely and comfortable environment.
Thank you all at Kingsacre.

Reply from Alan Twigg, Regional Manager at Kingsacre Care Home

We are delighted to hear that you are very happy with the care and support your mum receives. We continue to work hard at keeping residents as motivated and independent as possible with our varied well-being programme. I will pass on your feedback to the team. Thank you.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Simon P (Grandson of Resident) published on 13 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is the best care home I've ever seen. It's a real relief to know that my gran lives in a place with staff who genuinely care for her and her needs, keeping her safe and responding quickly in emergencies. The facilities and activities are great, but it's the staff who make it what it is. Keep up
the good work!

Reply from Alan Twigg, Regional Manager at Kingsacre Care Home

Thank you for your review and kind words, we will pass this on to the staff in the home. It's our pleasure to support your gran within the care home. I am pleased to hear that you are finding the activities and facilities great within the home. We continue to have a great committed staff team within Kingsacre Care Home, who really know our residents.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Alexandra H (Daughter-in-law of Resident) published on 13 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Every member of staff I've met go above and beyond for the residents, I can't fault them at all. They are all wonderful. They welcome visitors with open arms and make you so welcome. They also love my wee dog when he visits with me. Fantastic care home 100%.

Reply from Alan Twigg, Regional Manager at Kingsacre Care Home

Thank you for your kind words and review for the home. It's fantastic to hear the feedback about the staff team, we have a consistent, passionate and caring team within the home, and I am sure they love seeing your wee dog as do the other residents.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Emma A (Daughter of Resident) published on 12 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the minute my mum became a resident, everything has been amazing - the staff really care about the residents and treat us like family. It was the best decision for my mum to go to the best home - thank goodness we found that in Kingsacre - I can't recommend this place highly enough.

Reply from Alan Twigg, Regional Manager at Kingsacre Care Home

I am delighted that you have found everything in KingsAcre Care Home to be amazing. We really do try and create a feeling of one family, which also includes family members. Thank you so much for your kind review, we will pass this on to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S T (Friend of Resident) published on 19 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been a regular visitor to a dear friend since August 2019. Both my friend and her sister received an excellent standard of care throughout their time at Kingsacre. From the staff who welcomed them in 2019, who are still working at the home, to the staff who cared for my friend after her sister’s
death. Sadly she, too, has now passed but survived her sister for almost five years. Throughout those years, Kingsacre staff built her up after a hospital stay and supported us throughout the COVID pandemic. Always appreciated the ‘open door’ policy of the manager and the approachability of all staff. Any issues were listened to and dealt with. Two words only - Thank you.

Reply from Karlynn Wheelan, Manager at Kingsacre Care Home

Thank you very much for your kind words; it was an absolute pleasure to care for your friend and her sister as well as getting to know you over the years. I really appreciate you taking the time to provide such lovely feedback.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Livingstone W (Brother of Resident) published on 8 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since I am a reasonable distance from the care home and don't manage to visit too often I have requested a phone connection in the room. To date nothing has happened other than that I found the home and staff to be very good.

Reply from Karlynn Wheelan, Manager at Kingsacre Care Home

Hello, apologies that no phone connection has been place in the room in a timely manner. I will ensure that this is actioned as a matter of urgency.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Gerard D (Son of Resident) published on 7 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has settled into Kingsacre reasonably well, however, after an incident of assault by another resident she became a bit unsettled. One of her primary care requirements was to ensure she had her hearing aids in daily and I had to feedback many times to staff and management to ensure this was done
before it was carried out. She now needs encouragement to put them in as she fears losing them.

Reply from Karlynn Wheelan, Manager at Kingsacre Care Home

Thank you for your feedback, I will ensure that I speak to staff and that things are completed in a timely manner going forward.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C G (Nephew of Resident) published on 27 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

By choice, my uncle confines himself to his room, even eating his meals there. I've always found staff to be caring and sympathetic to his needs. On occasion when he has had an 'incident', staff have always contacted me to update on his situation. I'm very happy with the care and support he gets from
Kingsacre.

Reply from Karlynn Wheelan, Manager at Kingsacre Care Home

Thank you for your kind words and feedback; I will share this with the staff.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Terri S (Friend of Resident) published on 27 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff in Buckingham take excellent care of my friend. They are always very welcoming.

Reply from Karlynn Wheelan, Manager at Kingsacre Care Home

Thank you very much for your kind words and feedback.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Elaine M (Daughter of Resident) published on 26 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident at Kingsacre for more than two years where she has been well cared for in a clean, warm and safe environment. Lovely staff who always have time to chat and encourage residents to take part in activities.

Reply from Karlynn Wheelan, Manager at Kingsacre Care Home

Thank you for your kind feedback, I will pass this onto the staff.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Eileen C (Wife of Resident) published on 26 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found Kingsacre to be welcoming, comfortable and has a lovely relaxed atmosphere, you feel confident that your relative is going to be well cared for. Members of staff always acknowledge you when you arrive to visit and are always on hand to answer any questions or worries you may have. All the
residents are encouraged to join in any of the activities on offer each day which is another big plus.

Reply from Karlynn Wheelan, Manager at Kingsacre Care Home

Thank you very much for your kind words, I will pass this onto the staff.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Margaret D (Daughter of Resident) published on 26 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father and I are totally happy and content now that my mother is receiving the care and support that she needs. Kingsacre is a really good care home and the staff are great at what they do best and seem to have so much time for the residents and have built up a relationship which is so important
as these are the go-to people for our loved ones. The only downside sometimes is the communication, I feel that we are not informed about some of the key things, such as reviews (6 monthly), changes to key carers etc. Happy to discuss this further.

Reply from Karlynn Wheelan, Manager at Kingsacre Care Home

Thank you for your kind words and feedback, this will be passed onto the staff.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C Y (Daughter of Resident) published on 23 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved to Kingsacre late last year and since she moved, she has received outstanding care. Her dementia is fairly advanced, but she is still encouraged and assisted to actively participate in life in the home.

Reply from Karlynn Wheelan, Manager at Kingsacre Care Home

Thank you very much for your kind words, I will share these with the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C T (Friend of Resident) published on 22 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Carers and managers and everyone else on staff all seem upbeat and positive. Friend always treated kindly. It would be nice if food dribbles on clothes were cleaned up and glasses cleaned regularly.

Reply from Karlynn Wheelan, Manager at Kingsacre Care Home

Thank you for your kind words and your feedback, I will share this with the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Grant C (Son of Resident) published on 1 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We visited a number of possible homes for my Mum and she chose Kingsacre in advance of needing to live there. We agreed with the choice and I am very pleased that we all did. Her room is warm, bright and comfortable and the staff have been excellent. The staff are seemingly always bright and cheery
and know everyone's name and are up to date with any issues or concerns and look out for their residents.
We were concerned about a possible UTI and on calling them, Kingsacre staff had already discussed the situation with her GP and had antibiotics ordered. We are confident that she is safe, warm and well cared for and that is a huge relief for the family.

Reply from Alan Twigg, Regional Manager at Kingsacre Care Home

I am delighted to hear about your mum coming to live at Kingsacre Care Home and the positive experience you are having. I will pass this on to the team. Thank you for your review.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lynn F (Friend of Resident) published on 30 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This home has a warm feeling when you walk in the doors. The staff are friendly and the nurses are knowledgeable. All the staff work well together. The management has an open-door policy and is friendly and welcoming. Residents are at the forefront of everything they do.

Reply from Karlynn Wheelan, Manager at Kingsacre Care Home

Thank you very much for your kind words, I will pass these onto staff.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from E M (Daughter-in-law of Resident) published on 30 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law collapsed at the home in the early hours of the morning. The response by the care home staff was excellent. We were kept fully informed of what was happening. She was admitted to the accident and emergency unit of the nearby hospital and throughout her wait, a member of the care team
stayed with her. Once she was discharged the home arranged for a taxi to transfer her and the carer safely back. It was a relief to know she had been so well cared for when we were unable to attend the hospital.

Reply from Karlynn Wheelan, Manager at Kingsacre Care Home

Thank you very much for your kind words, I will pass your feedback onto staff.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sharron D (Daughter of Resident) published on 8 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident in Kingsacre since January. The staff are amazing, very caring and nothing is too much trouble. Her room was lovely. The home was kept spotless. The furniture is stunning. She sadly passed away on July 4th. I was glad she spent her last few months in there where she was very
content. A big thank you to all the staff.

Reply from Karlynn Wheelan, Manager at Kingsacre Care Home

It was our pleasure to support your mum, she is sorely missed by all the staff and residents in Kingsacre.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Gordon C (Son of Resident) published on 19 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been a resident of Kingsacre for 6 months now, and he says he loves it there and considers it his home.
I have to say in all honesty I just can't fault the place at all, the staff are friendly and helpful and the place is always spotless.
There also always seems to be activities on and
as many of the residents are encouraged to join in, be it 'fitba skills' or visits to the golden friendship club.
I am so glad my dad is in a place he feels safe and happy in and loves to call it his home.

Reply from Karlynn Wheelan, Manager at Kingsacre Care Home

Thank you very much for your kind feedback, this will be passed onto staff.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.7 (9.747)

Overview of Review Score

The Review Score of 9.7 (9.747) out of 10 for Kingsacre Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.747 for Kingsacre Care Home is calculated as follows: ( (210 Excellents x 5) + (58 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 273 Ratings = 4.747

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Kingsacre Care Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 20 Dec 2024

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Very good

(5)
How good is our staff team? Good

(4)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 31 Mar 2025

We are delighted to have vacancies at Kingsacre. Room options include those with patio doors, and spectacular views of the countryside


Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (6)

Lyndsey

Lyndsey Gartshore

Job Title: Home Manager

Joined: 2024

Lyndsey is the registered manager for Kingsacre Care Home


Lynn

Lynn Forey

Job Title: Staff Nurse

Joined: 2019

I commenced my training in 2005 and studied at the university of the west of Scotland. Have worked in care homes since qualifying. Had a few years where I was working doing medical assessments for people claiming benefits. I came back into the care home sector is 2018 and I am glad I made this transition back into the care for the elderly as this is where I should be.


Alan

Alan Twigg

Job Title: Regional Director

Joined: 2021

I joined the Care Home in January of this year, I have worked in Health and Social Care since I qualified as a Nurse in 2010. During this time I have worked in a variety of care homes in several different roles and worked in Regional Roles for the past five years.


I graduated from the University of the West of Scotland in 2010 and have been nursing ever since.


I have a passion for caring for the elderly and have loved working in Care homes my full Nursing Carer. Its a honour and privilege to work in the Social Care Sector.


Peter

Peter Ashman

Job Title: Chef Manager

Joined: 2023

Peter has worked as a Chef for 44 years and has been in the care home industry since 2019. He is passionate about making mealtimes the highlight of the day for residents!


Laura

Laura Dunne

Job Title: Financial Administrator

Joined: 2023

Laura joined Kingsacre in August 2023. She has a wide knowledge of the care sector and has been working as a care home administrator since 2017.


Janice

Janice Irvine

Job Title: Receptionist

Joined: 2023

Janice joined Kingsacre in July 2023 to cover Aimee’s maternity leave. Janice has extensive experience in reception and administration in both the financial and charity sectors.


Frequently Asked Questions about Kingsacre Care Home

What types of Care is Kingsacre Care Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Kingsacre Care Home provide?

Palliative Care, Day Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Kingsacre Care Home have?

There are 66 Single Rooms.

What are the Facilities & Services at Kingsacre Care Home?

Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Kingsacre Care Home to the centre of Clydebank?

2.5 mile(s) as the crow flies, distance by road may be significantly further.