Wimbledon Common Care Home - Avery Collection

6 Victoria Drive, Putney, Wimbledon, London SW19 6AB
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9.6 56 Reviews
  • Wimbledon Common Care Home - Avery Collection, London
Nestled in the leafy outskirts of the district, Wimbledon Common Care Home is conveniently located just a brief drive from the renowned All England Club, host of the world-famous Wimbledon tennis championship. The residence ensures residents receive optimal support, adhering to the highest standards in care provision. At Avery, care plans are meticulously tailored to meet the unique needs of each individual.

Their Wimbledon care home offers a range of care types delivered by a qualified and compassionate care team. These encompass residential care, supporting day-to-day activities, nursing care for those with longer-term conditions and respite care, affording residents the necessary care on a short-term basis.

Specialist dementia care is also provided, focusing on innovative approaches such as the ReConnect programme, utilising life story work to understand residents, their life experiences, and how positive support can be offered. Additionally, their Cutlery-Free Dining initiative enhances inclusivity during mealtimes.

Creating a vibrant and luxurious setting is paramount to ensuring residents' comfort. Wimbledon Common Care Home features light and airy studio apartments with mobility and safety features, including en-suite wet rooms. Beyond the apartments, the care home offers a fully stocked café, a cinema with plush seating and advanced audio-visual amenities, a contemporary restaurant serving seasonal dishes by professional chefs, and a therapy room providing a tranquil environment for physiotherapy and other treatments. No two days are alike at Wimbledon Common Care Home.

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Care Provided by Wimbledon Common Care Home - Avery Collection

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 79 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Hannah Ilsley (General Manager)
  • Admission Criteria
    • Private only
    • Ages 65+
  • Room Information
    • Single Rooms (79)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (78)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2016
    • Last Refurbishment: 2023
    • Number of floors: 3

Funding & Fees Guide for Wimbledon Common Care Home - Avery Collection

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,786
    • Self-Funded Residential Dementia Care from £1,886
    • RESPITE Self-Funded Residential Care from £1,886
    • RESPITE Self-Funded Residential Dementia Care from £1,996

  • Our Fees are subject to the size and style of the accommodation chosen.
  • (these prices are only a guideline, please contact Wimbledon Common Care Home - Avery Collection to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Free parking


Wimbledon Common Care Home - Avery Collection Reviews (56)

Total of 56, showing 1-20
9.6

Wimbledon Common Care Home - Avery Collection has a Review Score of 9.6 (9.577) out of 10, based on 12 reviews in the last 2 years. Over all time Wimbledon Common Care Home - Avery Collection has 56 reviews.

Overall Experience

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Review from Rose M (Daughter of Resident) published on 20 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent her last two and a half years in Wimbledon Common Care home. All measurable things: cleanliness, food, facilities are excellent. But most outstanding and far more important is the quality of the staff. Everyone I met was kind, cheerful and concerned to be doing the best for my mother.
I find this so impressive given the difficult nature of their work at times. All such problems were met with enormous good humour, which served to cheer me up on occasion. I know that my mother felt safe and happy in this home, which is not easy when you have to give up your own home and independence. When she needed to see a doctor this was easily manageable and she also had dental work done on site. The reception staff are also delightful and Hannah is a friendly and approachable manager. I remain delighted with our choice.

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Review from W M (Daughter of Resident) published on 18 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been delighted by how well my mum has settled in at Wimbledon Common Care Home. She is most comfortable in her own spacious bedroom with a well equipped en-suite and she enjoys spending time in the communal areas which are always immaculate and beautiful decorated at commemorative times of the
year. A varied programme of activities has been provided and my mum has had many chances to enjoy interesting trips outside the care home.

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Review from T W (Daughter of Resident) published on 12 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident of Wimbledon Common Care Home - Avery Collection since September 2022. My mother receives very good care. She always gets a very warm and cheery welcome from all members of staff. All the staff are extremely professional, courteous and caring. I can see that they work together
to make a happy, caring and safe environment for the residents that is also respectful. The activities are superb, recently I attended a very beautiful and moving Remembrance Day ceremony for the residents in the reception. I'm very glad that my mother is taken care of so well. Thank you to all staff.

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Review from S P (Daughter of Resident) published on 11 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I chose Wimbledon Common Care Home because of its proximity, newness and facilities but what I could not have known was how special the people are who cared for my mom. They went above and beyond and shown my mum love, compassion, respect and dignity at every step. One of my friend's Mum has already
moved here on my recommendation and could not be happier. The team will look after your loved one as if they were their own.

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Review from A R (Resident) published on 2 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Came here for a week's respite. My first experience with a care home and I was pleasantly surprised. Wimbledon Common Care Home is bright and cheerful, small enough to feel quite intimate. Permanent residents in spite of their various conditions look resigned and content and some are even welcoming
to new residents like myself. The routine works well, the activities are enthusiastically organised, the staff are attentive and friendly and the food is excellent.

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Review from Paul T (Son-in-law of Resident) published on 2 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent, the staff are incredible. Full of laughter, energetic, conscientious, highly trained, super caring and wonderfully friendly. The management team are incredible, both at running such a professional home and springing into action at times of crisis. The food is excellent, amazed by the presentation,
very impressive.

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Review from A T (Daughter of Resident) published on 16 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A happy place. The staff are happy, fun, professional and kind. Nothing is ever a problem. I have never heard anyone talk down to any resident. The food is excellent with a wide choice. It is clean and tidy with lots of indoor and outdoor imaginative activities. Management can't do enough, always there
to support, listen and care very kind. GP visits frequently. Me and mum feel very supported and happy. I would certainly go there when I'm ready - whether for respite or permanent. Love, love, love this place. GP visits frequently. Thank you all for everything you do!

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Review from N R (Daughter of Resident) published on 30 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother had dementia and was so well looked after by the whole team at Avery Wimbledon for the two and a half years she lived there. There is a lovely sense of community in the home, and the standard of care was exceptional, particularly in the last weeks of her life, she was treated with great kindness
and dignified care by the lovely team.
We are so glad we chose Avery Wimbledon, mum settled in so well when she first moved there, she had a lovely room, surrounded by her own paintings and furniture, delicious food, and carers who took time to get to know her and her routines. The home is well run by the excellent management, and we have always been welcomed so warmly when we visited. We are very grateful to all the amazing carers and staff for everything they did for mum, and for us, we will miss them! Thank you all.

Reply from Hannah Ilsley, General Manager at Wimbledon Common Care Home - Avery Collection

Thank you very much for your Kind Words! Your feedback is very much appreciated. It was an absolute pleasure caring for Mum over the last few years!


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Review from Martin B (Partner of Resident) published on 13 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My partner came to Signature Wimbledon for a kind of convalescence/rehabilitation stay after a cancer operation and a bad reaction to chemotherapy. What none of us realised is that she should have stayed in hospital, because she was about to take a turn very much for the worse. This put a lot of pressure
on the Signature staff as they weren't expecting so much medical care to be required. They stepped up as fast as they could by calling in the GP and district nurse and they proved themselves to be very caring.
The Signature facilities are 5-star, but unfortunately, my partner did not participate in very much and died after 2 weeks in the home.

Reply from Conor Leahy, Client Liaison Manager at Wimbledon Common Care Home - Avery Collection

Thank you very much for your Kind Words Martin. Your feedback is very much appreciated.
Please take care.


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Review from Beverley A (Daughter of Resident) published on 2 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father moved to Signature at Wimbledon in March 2021 but sadly passed away recently, in April 2023. I wanted to write to say what a pleasure it has been for my father to be looked after by all the staff at the home, and despite losing my mother two years ago, he was cared for in every possible way,
both physically and emotionally.
The home is wonderful, and all the carers, activity staff, kitchen staff, dining staff, housekeeping, reception and management have been exceptional. Always smiling, nothing is too much trouble, and there is always a lovely cup of tea and homemade cakes to welcome you when you arrive.
My father was happy at the home as there was always something to occupy his mind, and he enjoyed the outings to some lovely places. Afternoons and weekends were especially nice when someone from the Academy of music would come to play for the residents, which you could see by their faces they always enjoyed. I am so grateful that my father was happy in his latter years.

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Review from Adrian B (Son of Resident) published on 2 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been living in the dementia community at Signature at Wimbledon for over a year and has settled in really well; we are very happy with the care she receives. The care team work hard to keep the residents entertained and take them on trips out of the home. The food is restaurant quality,
and the accommodation is akin to a luxury hotel rather than a care home which makes visiting for family and friends so much more enjoyable.

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Review from Simon W (Son of Resident) published on 23 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Signature was a wonderful home for my mother for six months, from when she became a resident until she passed away. The team there is very well-organized and extremely caring, and always go the extra mile to make residents' lives as rich as possible. I will never forget the personal kindness that so
many of them showed to my mother and me. I recommend Signature at Wimbledon without any hesitation at all for anyone who is considering this kind of residential care.

Reply from Dean Trodd, Manager at Wimbledon Common Care Home - Avery Collection

Thank you for taking the time to share your experience of Signature at Wimbledon. Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care to make a difference in our residents and their families lives.


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Review from R R (Husband of Resident) published on 1 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 2.0 out of 5

There were staff shortages and a Covid outbreak at Christmas - no help given for bathing. Lack of clarity over medicine and promised bacs not arranged. Internal and external communications were poor. Offer of respite care turned out to be over-sold and not delivered. The food and furnishings were good.

Reply from Care Team, Signature at Wimbledon at Wimbledon Common Care Home - Avery Collection

Many thanks for the review, and we are sorry that you believe we did not meet the standards you were expecting.
With the consent of your wife, we will happily go through the care notes with you to identify where you believe we fell short. Please do contact us by phone if you would like to arrange a time to meet.
I hope you can appreciate that the BACS referral was out of our control, although we did our best to chase it up.
Regards,
Signature at Wimbledon


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Review from Charles D (Husband of Resident) published on 18 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff in reception were always very helpful and proactive.
The nursing staff took a real interest in looking after her very professionally and at awkward times.
The staff in the kitchen were always very obliging and helpful.
The staff always made time to speak to her and made her stay pleasurable.

Reply from Avid I, CLM at Wimbledon Common Care Home - Avery Collection

We are so glad to hear of your positive experience and thankful for your kind comments. As a team, we work together to provide the best experiences for both our residents and family members.


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Review from Lucinda G (Daughter of Resident) published on 18 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was very well cared for over the months that she was at Signature at Wimbledon.
The staff were extremely attentive and professional and very obliging and kind. The food was incredible and always put a smile on Mum's face. There are some incredible, particular staff who cared for Mum's every need.
Thank you, Signature at Wimbledon.

Reply from Avid I, CLM at Wimbledon Common Care Home - Avery Collection

The team here at Signature at Wimbledon would firstly like to thank you for your kind words. We strive, as a team, to work closely with our residents so we can provide the very best care for each individual in our home, and we are glad to have made a difference.


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Review from Diya N (Niece of Resident) published on 23 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you for taking such good care of my aunt. She looks a lot healthier and happier than two months ago, when she first came to your home. The whole team is so caring, and she has a nice time with other residents.

Reply from Avid Izadgoshasb, CLM at Wimbledon Common Care Home - Avery Collection

Thank you for your kind comments. It is our pleasure to look after your aunt.


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Review from Jennifer L (Daughter of Resident) published on 18 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother enjoyed her 4-week respite stay at Signature Wimbledon. The home has a nice atmosphere, and the carers are so friendly and kind. My mother still talks about it and looks forward to her next stay.

Reply from AI, CLM at Wimbledon Common Care Home - Avery Collection

We are very pleased your mother enjoyed her stay with us, and thank you for your kind words. Always welcome to come back and visit us anytime.


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Review from Farhad A (Son of Resident) published on 11 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic care of my mum - she looks very happy and comfortable.
Thank you so much.

Reply from Sandeep Gourlay, CLM at Wimbledon Common Care Home - Avery Collection

Thank you for your review. We love having your mother with us and enjoy listening to her play the piano.


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Review from Michael T (Respite Resident) published on 5 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Based on a recommendation of a previous 'user', I booked two weeks of convalescent care following a major operation. It proved to be a wise choice. I was impressed by the quality of accommodation and facilities and, more importantly, of the management and in-house staff. The quality of the few contract
staff I met varied.
The restaurant offered an excellent choice at breakfast and a good choice at lunch and supper. I appreciated the flexibility provided by the two-hour window at each meal. There was a full programme of activities, including outings to the park, and the management and staff arranged a highly enjoyable Halloween Party - even if it was 12-days early!
I so enjoyed myself that I stayed for a third week.
I have no hesitation in recommending this care home.

Reply from Sandeep Gourlay, CLM at Wimbledon Common Care Home - Avery Collection

Thank you for your kind words; it was a pleasure to have you stay with us. Always welcome to come back and visit us anytime.


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Review from M B (Resident) published on 6 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have nothing to say other than praise for the staff, without exception, they are pleasant and friendly in manner, always ready to help or listen or fo any little take if needed (like for insurance, of I am in the lounge and to tied to go to my room for something, they will cheerfully nip to my room
for me, and if I'm in bed and need anything, the same applies). All the residents say, like me, how kind, helpful and willing they all are to help.

Reply from Sandeep Gourlay, CLM at Wimbledon Common Care Home - Avery Collection

Thank you so much for the lovely feedback; we are pleased to hear of your positive experience.


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Current Review Score: 9.6 (9.577)

Overview of Review Score

The Review Score of 9.6 (9.577) out of 10 for Wimbledon Common Care Home - Avery Collection is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.818 for Wimbledon Common Care Home - Avery Collection is calculated as follows: ( (122 Excellents x 5) + (16 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 143 Ratings = 4.818

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.759 Points relating to the number of positive Reviews for Wimbledon Common Care Home - Avery Collection is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 79 registered maximum number of service users is 15.8. 12 Positive Reviews ÷ 15.8 = 0.759

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 Aug 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

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Meet the Team (3)

Hannah

Hannah Ilsley

Job Title: General Manager

Joined: 2019

Working in Health and Social Care is one of the most rewarding jobs you could ever ask for and the most special thing for me is being able to build meaningful relationships with our residents and striving for excellence with their care and experiences.


Jakub

Jakub Haniszewski

Job Title: Hospitality Manager

Joined: 2023

With over a decade of experience as a General Manager in hotels across London, I decided it was time to try something new. I joined Avery in May 2023 at Wimbledon Common and managed the administration. Working in a care home is one of the most rewarding jobs I can imagine. The team at Wimbledon Common is one of the most kindest, caring, and hard-working I have ever had the pleasure to work with.


Gloria

Gloria Olajuyigbe

Job Title: Client Liaison Manager

Joined: 2024

With over 10 years of experience in client relationship management, I am passionate about understanding the unique needs of each client and providing personalised support. My background includes roles in customer care, account management, and operations, which have honed my ability to guide and advise clients in a way that best serves their interests. At Wimbledon Common Care Home, I am committed to ensuring that every resident and their family feel supported, with all decisions made to benefit their wellbeing. My approach is centred on trust, care, and fostering long-term relationships.


Frequently Asked Questions about Wimbledon Common Care Home - Avery Collection

What types of Care is Wimbledon Common Care Home - Avery Collection registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Wimbledon Common Care Home - Avery Collection provide?

Palliative Care, Convalescent Care, Physiotherapy, Independent Living Training, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Wimbledon Common Care Home - Avery Collection have?

There are 79 Single Rooms.

What are the Facilities & Services at Wimbledon Common Care Home - Avery Collection?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Wimbledon Common Care Home - Avery Collection to the centre of London?

4.9 mile(s) as the crow flies, distance by road may be significantly further.