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Wimbledon Common Care Home - Avery Collection has a Review Score of 9.5 (9.474) out of 10, based on 12 reviews in the last 2 years. Over all time Wimbledon Common Care Home - Avery Collection has 57 reviews.
Review from Vanessa D (Friend of Resident) published on 12 July 2019
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Review from Cynthia D (Resident) published on 19 March 2019
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Review from Sheila S (Resident) published on 15 March 2019
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Review from B R (Respite Resident) published on 15 March 2019
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Review from Swapnil S (Resident) published on 2 January 2019
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Review from Harriet E (Daughter of Resident) published on 24 May 2018
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Review from Shirley D (Respite Resident) published on 10 May 2018
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Review from Karen E (Friend of Resident) published on 10 May 2018
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Review from Myrna H (Wife of Resident) published on 27 April 2018
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Review from Dennis A (Husband of Resident) published on 7 March 2018
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Nevertheless, Kingsmere Care Home is almost certainly the top of the tree and I would tell anyone who cares to listen.
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Review from Kevin S (Grandson of Resident) published on 30 January 2018
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Review from Jane P (Respite Resident) published on 15 November 2017
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From the receptionist onwards, everyone was wonderful - food was delicious, an utterly brilliant chef. They manage to create a wonderful atmosphere of a first class hotel with a lot of personal attention and warmth.
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Review from Jill C (Daughter of Resident) published on 11 October 2017
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Review from Brian E (Resident) published on 4 August 2017
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Review from Christine C (Niece of Resident) published on 6 July 2017
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Review from Moira O (Resident) published on 23 March 2017
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Review from Jane C (Daughter of Resident) published on 30 January 2017
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The Review Score of 9.5 (9.474) out of 10 for Wimbledon Common Care Home - Avery Collection is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 12 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.8 out of 5 from 12 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.715 for Wimbledon Common Care Home - Avery Collection is calculated as follows: ( (115 Excellents x 5) + (20 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 144 Ratings = 4.715
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.759 Points relating to the number of positive Reviews for Wimbledon Common Care Home - Avery Collection is based on 12 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 79 registered maximum number of service users is 15.8. 12 Positive Reviews ÷ 15.8 = 0.759
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 2 Aug 2023
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Job Title: General Manager
Joined: 2019
Working in Health and Social Care is one of the most rewarding jobs you could ever ask for and the most special thing for me is being able to build meaningful relationships with our residents and striving for excellence with their care and experiences.
Job Title: Hospitality Manager
Joined: 2023
With over a decade of experience as a General Manager in hotels across London, I decided it was time to try something new. I joined Avery in May 2023 at Wimbledon Common and managed the administration. Working in a care home is one of the most rewarding jobs I can imagine. The team at Wimbledon Common is one of the most kindest, caring, and hard-working I have ever had the pleasure to work with.
Job Title: Client Liaison Manager
Joined: 2024
With over 10 years of experience in client relationship management, I am passionate about understanding the unique needs of each client and providing personalised support. My background includes roles in customer care, account management, and operations, which have honed my ability to guide and advise clients in a way that best serves their interests. At Wimbledon Common Care Home, I am committed to ensuring that every resident and their family feel supported, with all decisions made to benefit their wellbeing. My approach is centred on trust, care, and fostering long-term relationships.