Kingsway View

Bramble Drive, Derby DE22 3ZB
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9.9 24 Reviews
  • Kingsway View, Derby
Kingsway View offers modern living in a brand new state of the art care home offering residential, respite and dementia care - conveniently located opposite the Kingsway Retail Park and with great links to the A38 and A156.

There are 80 rooms altogether, with ensuite facilities, televisions and wi-fi connection. The home also boasts light and bright living and dining areas, where residents can socialise, relax, and enjoy a range of nutritional meals and snacks prepared by the inhouse kitchen team.

Socialisation is a key focus for Kingsway View. There is an onsite café where residents can socialise with others in the home or enjoy visits with their loved ones. There is also plenty of opportunities for quiet time for residents who prefer time relaxing in their own company, including the secured, landscaped gardens which are ideal for enjoying time outside.

The home has a team of care professionals committed to making each day enjoyable for all residents. Their experience and training allows them to provide care that is suitable to a range of needs and requirements.

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Care Provided by Kingsway View

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 80 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Joanne Thundercliffe (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (80)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (80)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 3

Funding & Fees Guide for Kingsway View

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Kingsway View Reviews (24)

Total of 24, showing 21-24
9.9

Kingsway View has a Review Score of 9.9 (9.911) out of 10, based on 16 reviews in the last 2 years. Over all time Kingsway View has 24 reviews.

Overall Experience

  • 23
  • 1
  • 0
  • 0
  • 0

Date Published

24
1
5
16
8

Review from Sylvia F (Relative of Resident) published on 9 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is my 5th visit to see my cousin-in-law and I am so impressed with everything, the home itself and the really pleasant and helpful staff. She says everyone is so kind to her. The staff really gave her a wonderful 93rd birthday party last week, a lovely day to remember for her.

Reply from Angela Haskey, General Manager at Kingsway View

We really enjoyed celebrating her birthday with you, and thank you for the lovely feedback.


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Review from Wendy S (Friend of Resident) published on 8 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Have visited my friend four times and I have found everything really satisfactory. They gave her a party last week, and the staff couldn't do enough to make it a very enjoyable experience. The food was very nice, and all the staff I have been in contact with have all been very nice. They couldn't do
enough to make the patient feel wanted.

Reply from Angela Haskey, General Manager at Kingsway View

Thank you very much for your supportive feedback; I will pass this on to the team.


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Review from J M (Husband of Resident) published on 6 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It puts me in a good place knowing my wife is in a safe and caring place.

Reply from Angela Haskey, General Manager at Kingsway View

Thank you, and it is a pleasure to be looking after your wife, and seeing you when you visit.


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Review from Pauline E (Friend of Resident) published on 5 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was especially impressed with the quality of the building and its decor. The rooms are of the highest quality and very well-appointed.
The care of the staff is excellent, nothing is too much trouble to supply.
My friend's birthday party was most successful - excellent buffet and such care was given
to make it a very memorable occasion.

Reply from Angela Haskey, General Manager at Kingsway View

Thank you very much for your kind words and support.


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Current Review Score: 9.9 (9.911)

Overview of Review Score

The Review Score of 9.9 (9.911) out of 10 for Kingsway View is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.911 for Kingsway View is calculated as follows: ( (179 Excellents x 5) + (9 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 192 Ratings = 4.911

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Kingsway View is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Nov 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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