At Oyster Care Homes, Everything is Included – One Simple Fee
Choosing a care home is a big decision, and we believe it should be as stress-free as possible. That’s why at Oyster Care Homes, we offer one inclusive fee.
Here’s what’s included:
Tailored Care – Personalised support that adapts to changing needs, ensuring comfort and security at all times.
A Place to Call Home – Spacious, beautifully designed en-suite rooms for privacy and relaxation.
Delicious, Chef-Prepared Meals – Nutritious and varied menus, catering to all dietary needs and personal preferences.
Vibrant Lifestyle & Activities – A packed calendar of events and entertainment, led by our dedicated lifestyle team.
Well-being Services – Regular visits from professional hairdressers and chiropodists to keep residents feeling their best.
Our all-inclusive approach gives peace of mind to residents and their families, allowing them to focus on what truly matters - quality time together
No visiting restrictions and bookings are not required.
Parking on site and 2 electric charging points
Lake View Lodge has a Review Score of 8.4 (8.420) out of 10, based on 3 reviews in the last 2 years. Over all time Lake View Lodge has 3 reviews.
Review from Rebecca W (Granddaughter of Resident) published on 7 April 2025
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Harry Garston, Regional Director at Lake View Lodge
Thank you for taking the time to leave such a lovely review. We are so pleased that your Grandma is happy and we are so pleased that you enjoy visiting. We look forward to welcoming you to the home with some cake soon!
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Review from M J (Resident) published on 4 April 2025
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Harry Garston, Regional Director at Lake View Lodge
Thank you for taking the time out to write such a lovely review. We are pleased you would recommend us and are comfortable at the home! Thank you for being one of our amazing Founding Residents!
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Review from Beryl H (Respite Resident) published on 3 April 2025
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Harry Garston, Regional Director at Lake View Lodge
Thank you for taking the time to leave us such a glowing review. You have been sorely missed since returning home but we are so glad your recovery has been so successful. Please don't be a stranger, we would love to welcome you back to Lakeview Lodge again soon!
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The Review Score of 8.4 (8.420) out of 10 for Lake View Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 3 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.5 out of 5 from 3 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.943 for Lake View Lodge is calculated as follows: ( (33 Excellents x 5) + (2 Goods x 4) ) ÷ 35 Ratings = 4.943
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.477 Points relating to the number of positive Reviews for Lake View Lodge is based on 3 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2. 3 Positive Reviews ÷ 13.2 = 0.227
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: General Manager
Joined: 2024
Scott’s previous experience includes time served in the British Army, he has also worked in both the restaurant and hotel sectors and has had numerous roles within residential and dementia settings, working in Hospitality and as a General Manager.
Having worked in healthcare for over 20 years he is passionate about all aspects of care being person centred, to ensure that all our residents live a happy and fulfilling life.
His leadership style is to lead from the front and provide a communal and caring environment, empowering teams to shine in their roles. Scott’s main ethos for himself and the team is to be the best they can be.
Outside of work, Scott enjoys cooking for his family and he also likes to be out in the fresh air walking his dog.
Scott is a family man, married for over 30 years with two children and a beautiful granddaughter Elsie, who keeps him feeling young.
Job Title: Front of House
Joined: 2024
With a fun and positive approach to life, Sally looks forward to making the future residents of Lake View Lodge smile every day she’s on duty. She believes life is too short not to enjoy it.
After leaving school, Sally began her career at Thanet Technical College in Broadstairs, where she earned City & Guilds qualifications in General Catering, Hotel Reception, and Housekeeping.
Her career took off in London hotels, initially working in reservations and later transitioning into accounts. Over time, her journey led her to Nursing and Dementia Care Homes, where she started as an Administrator and ultimately progressed to Hospitality Manager.
Sally is delighted to join Lake View Lodge as the Front of House Manager and is eager to help create a warm, welcoming environment for residents.
Outside of work, Sally keeps busy with an allotment she and her husband took over a year ago. They’ve already grown vegetables and raspberries – a rewarding experience for both! Recently, they also adopted two very playful kittens who keep them on their toes and bring much joy to their home.
