Langham Court

Huntington House Drive, Hindhead GU26 6BG
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9.8 28 Reviews
  • Langham Court, Hindhead
Langham Court, part of The Huntington & Langham Estate, is a purpose-built, award-winning care home specialising in dementia that’s privately-owned and operated by the Hoare family. Built in 2013, the home offers spacious, comfortable care facilities based on the Butterfly Project, a pioneering approach where residents' feelings matter most.

Langham Court sits alongside Huntington House, a care home specialising in nursing, which is also managed by the Hoare family – Huntington House has been looking after the local community for 40 years.

The unique circular design of Langham Court incorporates two floors, both of which have easy access to safe, secure and stunning gardens and outside space. This connection with nature supports independence and promotes wellbeing. Additionally, all bedrooms have floor-to-ceiling windows offering great views, full wet room en-suites, and many have their own picket-fenced gardens.

Throughout the hallway areas are tactile features designed to stimulate the senses and memories, and Langham Court also has an onsite hairdressing salon, activities room and pretty gardens overlooking fields.

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Care Provided by Langham Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 41 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Rochelle Casey (Manager)
  • Admission Criteria
    • Private and NHS referrals welcomed
    • Ages 50+
  • Room Information
    • Single Rooms (41)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2013
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Langham Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Dementia Care from £2,205
    • Self-Funded Nursing Dementia Care from £2,205
    • RESPITE Self-Funded Residential Dementia Care from £2,205
    • RESPITE Self-Funded Nursing Dementia Care from £2,205

  • Langham Court provides specialist dementia residential and nursing care from £1,995 per week. Room fees are all-inclusive - it is one price for all the care and support you will ever need, which includes food and drink, hospitality, activities, transport, hairdressing and newspapers. External healthcare costs, such as physiotherapy, chiropody, dentistry etc. are not included. We also provide residential and nursing care for early stage dementia in Huntington House, which is also on The Huntington & Langham Estate.
  • (these prices are only a guideline, please contact Langham Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome at any time, there is no need for an appointment. Alternatively, telephone to make an appointment if requiring a meeting with one of the team.


  • Parking

  • Parking is free on site and readily available.


Langham Court Reviews (28)

Total of 28, showing 1-20
9.8

Langham Court has a Review Score of 9.8 (9.804) out of 10, based on 16 reviews in the last 2 years. Over all time Langham Court has 28 reviews.

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Review from Helen D (Daughter of Resident) published on 15 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my parents have lived at Langham Court since December 2023. Over the last 12 months, we have been blown away by the skill, expertise and caring nature of the team. Their expert nursing care helped Dad through his complex physical care needs whilst the specialist dementia care has supported Mum.
Through the skill of the team, our parents stayed together through their 60-year marriage only separating when Dad passed away this December. The team at Langham (including all staff: manager, receptionists, cleaning, kitchen, and care/nursing teams wrapped themselves around us all as a family. Mum said goodbye to Dad and was skillfully supported during Dad's last days of life. Dad had the most peaceful passing thanks to the nursing team's skill and incredible care support. We feel very lucky that we found Langham and that Mum is happily living there, settled and looked after with expertise and love.

Reply from Charlie Hoare, Managing Director at Langham Court

Thank you so much for sharing such an intimate account of your family's experience and of the care we've provided, it will be reassuring to hear for people in a similar situation I'm sure. And wonderful for the team to know that their expertise and love have meant so much to you all. Wishing you and your Mum continued happiness at Langham Court. Best wishes, Charlie


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Review from Mark R (Son of Resident) published on 9 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Langham Court was the most fantastic place that my mum could have hoped to spend her last months of her 95 year amazing life. I am convinced that we could not have found a better more stimulating and friendly home to care for her and be nearer to her family.

Reply from Charlie Hoare, Managing Director at Langham Court

Thanks so much for your kind words, we are truly touched that it meant so much, and so pleased it was such a positive experience for your Mum. Best wishes, Charlie


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Review from I W (Husband of Resident) published on 25 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife was diagnosed with a rare dementia at the age of 55.
Many care homes do not cater for this demographic let alone the rare dementia diagnosis.
Respite was arranged and I was delighted with the process and thrilled to hear that the staff wanted to learn about her as a person. Truly person-centred
and not just another resident in a care home setting.
In time, as the disease has progressed, full-time residential nursing care has been required and there is no other place that I would want my wife to be. It's not just me noticing this but our children and my wife's siblings too.
The family that owns Langham Court have a unique person-centred approach and staff from the most junior, right up to MD subscribe to the "Butterfly" care model and it shows, having been awarded "Best Dementia Care Home" by The National Dementia Care Awards in September 2024.
If you want a compassionate, understanding care home for your loved one at a time of great stress you will find it in Langham Court.

Reply from Charlie Hoare, Managing Director at Langham Court

Thanks so much for your kind words and for sharing your journey for others to gain insight from. We never take for granted the trust families put in us to care for their loved ones, so thank you.


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Review from I T (Son of Resident) published on 29 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is heartbreaking seeing the effects of dementia take hold of a loved one and not easy having to entrust them to someone else; to provide the professional care that is needed. We are very fortunate indeed that our Father is able to be at Langham Court, where the staff have always shown him the respect
and love that he so deserves and which we would want him to always have.
We are truly humbled by the care staff's dedication and professionalism; for which we will forever be thankful. Langham Court is a wonderful place but it is the carers that make the difference; the staff are all special people doing a difficult but an incredibly important job.
Keep up the amazing work that you do and thank you on behalf of our family; it is so very much appreciated.

Reply from Charlie Hoare, Managing Director at Langham Court

Thanks so much for taking the time to leave a review and for your thoughtful comments. The team will really appreciate the recognition for their care and dedication. Best wishes.


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Review from Denise L (Wife of Resident) published on 9 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you for looking after my husband so well during his two weeks of respite care. He had never been in a home before and I was very apprehensive about leaving him. I need not have worried as he was very happy and content in his temporary home.

Reply from Charlie Hoare, Managing Director at Langham Court

You're more than welcome! I'll make sure your thanks is passed on to the team. Thanks so much for taking the time to write a review. I'm so pleased we were able to allay any worries about your husband spending time in a care home. Best wishes.


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Review from Katie J (Daughter of Resident) published on 22 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic care for my mum who is at the last stage of her dementia journey. My mum has been at the home for over 18 months now and we've been so happy with the love, dignity and care she has received. This has become even more poignant recently as she comes closer to the end of her journey. So much
love, attention, kindness and care. Thank you team!

Reply from Charlie Hoare, Managing Director at Langham Court

Thanks so much for your kind words. The team will be thrilled to know that their care is so appreciated at such an important time for you all. Best wishes.


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Review from Alexandra M (Day Care) published on 15 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I had the most wonderful experience at Langham Court! Myself and my carer were warmly welcomed by the lovely staff, and then I had a heavenly bath in the adapted bathroom. A wonderful safe bath designed for people like myself, with mobility issues. I can't thank you enough, it made such a difference
to me! I hope to return soon!

Reply from Charlie Hoare, Managing Director at Langham Court

So pleased you had such a positive experience with us. Thanks so much for your kind words. Hope to see you again soon. Best wishes.


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Review from Z W (Daughter of Resident) published on 25 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We had a truly wonderful interaction with Langham Court from the very beginning. The staff were all kind, respectful and helpful with my Dad when he stayed for a 2-week respite care period, and have been so helpful in our follow-up. His coat was even found 6 weeks after he left! The staff were always
so friendly when we called to speak to him, and even co-ordinated our visits so that it was less traumatic for all, they would come and talk to him so he'd be distracted when we left. He enjoyed his time at Langham Court and it was a very personal, homely experience. As this was his first time in care, it was all very new for us, but with the brilliant guidance of all the staff, we managed to navigate it successfully. I was sent photos of him painting, There were carers available who could take him out for a walk if he wanted, and he had a lovely garden room so that he could walk in the inner courtyard when he wished to. A huge big thank you to you all!

Reply from Charlie Hoare, Managing Director at Langham Court

Thanks so much for taking the time to write such a comprehensive review, we are really grateful, and very much appreciate your kind words. I am so glad to hear that your first experience in care was a success. Hope all is well with you all. Best wishes.


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Review from G F (Wife of Resident) published on 18 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very friendly, smiling carers and reception desk.

Reply from Charlie Hoare, Managing Director at Langham Court

Thanks very much for your feedback, and glad you're finding the team to be friendly. It's a pleasure looking after your husband, and lovely to see him enjoying the Estate, especially the horses now the weather is starting to improve. I'll get in touch about how we might be able to improve the activities for him more generally, as we're always keen to know how we can best tailor people's care.


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Review from J A (Daughter of Resident) published on 23 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad moved into Langham Court due to his advancing Alzheimer's and dementia. He is definitely not the easiest person to deal with at times, but the staff at Langham couldn't be more caring and professional and kind to him and any requests we have made have always been answered with a positive response.
I feel happy knowing that my dear dad is in the best place possible for him to be looked after in his final years. I couldn't recommend Langham Court and its staff highly enough!

Reply from Charlie Hoare, Managing Director at Langham Court

Thanks so much for your kind words, it's lovely for the team to receive such positive feedback, we really appreciate it. Best wishes


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Review from J W (Wife of Resident) published on 10 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been at Langham Court Nursing Home for two years, with Young Onset Alzheimer's and has had a brutal journey throughout his rapid Langham Court has worked closely with me to provide bespoke care, making his day worthwhile, genuinely caring for him in every aspect of his life as I would
have done if he had been able to stay at our family home.
I believe this is the best nursing home in the country, the way it is run is understated and by a family which makes one of the differences. There are no chandeliers and glossy tables but a home-from-home feel with beautiful outside areas to sit and my husband and I have been known to enjoy a glass of wine during the summer months. He still looks like the businessman he was, his personal standards maintained even though he is now advanced.
I just wished I had known about Langham Court earlier but to those of you looking for the best care, you have found it at Langham Court and I am hard to please!

Reply from Charlie Hoare, Managing Director at Langham Court

Thanks so much for your feedback and such heartfelt comments, which will hopefully help others who also need support through the significant challenges of Young Onset Alzheimer's to find us. Best wishes, Charlie


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Review from M C (Wife of Resident) published on 26 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband always looks well looked after. He enjoys the food and the activities. The staff are caring and very attentive. We as a family would not hesitate to recommend Langham Court as we feel reassured that he is happy and well taken care of.

Reply from Charlie Hoare, Managing Director at Langham Court

Thanks very much for taking the time to write a review, it really helps to have the feedback, and we're so pleased you would recommend us. Best wishes.


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Review from L H (Friend of Resident) published on 16 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my friend took up residence at Langham Court I have nothing but complete admiration for the care she has received. All the residents have different needs and considerations which the staff know and recognise so their care is carefully tailored to take this into consideration.
The individual
attention that each resident receives is notable and I have no doubt that this can be difficult at times. However, because of the training and caring attitudes of the staff, nothing is beyond their capabilities.

Reply from Charlie Hoare, Managing Director at Langham Court

Thank you so much for your kind words and feedback. The team will be delighted to know that everything they do has been recognised and is appreciated. Many thanks again


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Review from S W (Wife of Resident) published on 16 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband recently spent 3 weeks at Langham Court whilst I, his full-time carer, had an operation. Originally for 2 weeks, but an unexpected setback meant I couldn't have him home. LC didn't flinch and replanned the rooms so he could stay extra. I didn't visit very much, which makes it difficult to
comment, but I know he was safe. It is very difficult to judge an individual's level of care/understanding. My husband's condition is unusual in that his knowledge and memory etc. is fairly intact. It took a little time to understand this, but 'next time' they will know from the start!

Reply from Charlie Hoare, Managing Director at Langham Court

Thanks so much for your feedback, wishing you well following your operation. It would be a pleasure to have your husband with us again, it was lovely getting to know him. All the best to you both, Managing Director.


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Review from Mandy F (Daughter of Resident) published on 16 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been very impressed by the quality of care given to our mother since she arrived at Langham Court in November 2023. The home has made Mum and us (her children) very welcome and there is a very warm and caring feel about the place. The staff are incredibly kind and compassionate and we feel that
Mum is very well cared for in every way. She has become much calmer and less agitated since she arrived nearly 6 months ago and we feel that this has been greatly helped by the attentive and caring staff. The home is in lovely grounds which makes visiting all the more pleasurable and enjoyable especially for children. This is the third home that Mum has been in and by far the best in terms of meeting her needs - we recommend it highly.

Reply from Charlie Hoare, Managing Director at Langham Court

Thanks so much for your thoughtful comments. We are really glad to hear that your mum has settled since being at Langham Court and that you have been able to enjoy the estate together.


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Review from Claire H (Daughter of Resident) published on 10 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad had a stroke and after several weeks in hospital we realised that he would not be able to return to his flat so we looked at care homes, a scary thing. After looking at several, the one that stood out was Langham Court and we are so glad that this is now his home because a home is what it is.
Everyone was welcoming from day one and not just for Dad, but the family also became part of the 'Langham Family'. All the staff without exception are amazing, they all interact with the residents and are a real team who put the needs of the residents above everything else. Now that Dad has settled he is enjoying life there with a wide range of activities to enjoy and keep him occupied. The setting of the home is fantastic with beautiful grounds, not to mention the chickens and horses! If you have a family member who needs to go into a care home I would highly recommend that you go and look at Langham Court, we are certainly very impressed with the care my dad has received.

Reply from Charlie Hoare, Managing Director at Langham Court

We are so grateful for your feedback and kind words, it really means a lot to us. We're so pleased that you've found everyone to be so caring and that your dad is benefitting from everything we have to offer on the estate. Thanks again and best wishes.


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Review from Alix A (Granddaughter of Resident) published on 12 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Grandad was moved into Lagham Court due to age-related dementia. From the first day, he was there, we were treated like one of the family. We were able to visit whenever we needed too, pre covid, and Grandad was so incredibly well looked after. The staff talked to him and listened to what he wanted,
and gave him such amazing care. On his 100th Birthday, they made a huge fuss of him, giving him 3 cakes and a bottle of champagne!
During Covid, Langham Court emailed every few days with updates, and kept us informed, and often send photos of Grandad, so although we couldn't see him in person, we could still see photos of him.
The care Grandad received was amazing, and the staff made the utmost effort to look after and support Grandad.
We will miss Langham Court and all the staff so much. Thank you for making it a true home from home.

Reply from Charlie Hoare, Managing Director at Langham Court

Thanks so much for your kind words and for sharing such positive experiences with us. It was so lovely to share in your Grandad's centenary celebrations - an amazing milestone. Best wishes to all your family.


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Review from W W (Husband of Resident) published on 1 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After only six weeks in Langham Court, our family are very satisfied with the overall quality of care and support for my wife, in particular, we think that the team of carers achieve as strong rapport with her and provide excellent quality control. Whilst we have a very positive impression now if and
when normality returns we believe another review will enhance our impressions even further.

Reply from Charlie Hoare, Managing Director at Langham Court

Thanks William, we really appreciate your feedback, and I'm glad you feel as though our staff have achieved a strong rapport with your wife in the relatively short time she has been with us. It's been great to get to know you both, and your family, and hopefully we'll see more of you once normality returns.


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Review from Scanes B (Son of Resident) published on 10 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at Langham Court for nearly three years up until April 2019 and I can honestly say that the care and attention and sheer pride emanating from the staff in creating a loving family atmosphere is second to none. This must be one of, if not, the best Dementia/Alzheimer’s specialist
care homes in the UK.

Reply from Aylith Augier, Customer & Community Liaison at Langham Court

It was such a pleasure to have your mother as one of the Langham Court Community for the last few years, she is missed.
Thank you for taking the time to review us, the team are so appreciative of your comments and delighted that you feel that we " must be one of, if not the, best Dementia/Alzheimer’s specialist care homes in the UK. Thank you again.


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Review from Heather H (Wife of Resident) published on 8 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband attends Day Care on Thursday which he thoroughly enjoys. He has also spent a week as a resident on respite care. Both he and I (and friends who have visited) are most impressed with the level of care and the facilities. It is expensive so I believe excellence must be paid for.

Reply from Aylith Augier, Customer & Community Liaison at Langham Court

Thank you for wonderful review of the Langham Court Day Centre. The team work tirelessly to ensure that everyone who attends has a memorable time and will be delighted to receive your feedback. Very many thanks for taking the time.


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Current Review Score: 9.8 (9.804)

Overview of Review Score

The Review Score of 9.8 (9.804) out of 10 for Langham Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.804 for Langham Court is calculated as follows: ( (151 Excellents x 5) + (30 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 184 Ratings = 4.804

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Langham Court is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 Oct 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (1)

Charlie

Charlie Hoare

Job Title: Managing Director

Joined: 2014

Having grown up in Huntington House and spent my childhood living alongside the people we've looked after, I have a unique insight into care. As a result, I am always trying to find ways to make our care home more of a, well, home. I've pioneered a care model that breaks down the barriers between residents and staff, and have been invited to speak at industry events about the importance of relationship-centred care and creating a sense of belonging in an industry that often aspires to be hotel-like with more emphasis on hospitality than homeliness.
Pre-Covid, my own family played a big part in our home, and we are currently training our new puppy (a miniature dachshund) to be a therapy dog that will hopefully soon be coming to the homes with me on a daily basis.
I am always more than happy to chat to anyone trying to figure out the best way forward for their loved one requiring care, so please don't hesitate to contact us and ask for me if I can help in any way at all.


Frequently Asked Questions about Langham Court

What types of Care is Langham Court registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Langham Court provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Langham Court have?

There are 41 Single Rooms.

What are the Facilities & Services at Langham Court?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Langham Court to the centre of Hindhead?

0.5 mile(s) as the crow flies, distance by road may be significantly further.