An exceptional care home with exceptional management and staff
Abigail N (Daughter of Resident)
I am very grateful that we have found somewhere that I am confident will look after Mum
A M (Daughter of Resident)
Langham Manor provided excellent care to my husband whilst he was in for respite care.
Lesley H (Wife of Resident)
Fees are calculated based on an assessment of care needs, with a weekly uplift applied for respite stays.
Parking is available on-site at Langham Manor for all visitors. Designated parking areas are clearly marked, and accessible parking spaces are located close to the main entrance for those with mobility needs. Visitors are encouraged to follow posted signs and guidelines to ensure smooth access and convenience for all.
Langham Manor has a Review Score of 9.9 (9.871) out of 10, based on 23 reviews in the last 2 years. Over all time Langham Manor has 23 reviews.
Review from P C (Resident) assisted by family/friend published on 27 September 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Gaynor Scott, Manager at Langham Manor
That is such a lovely review. We are really pleased to hear that you are enjoying living here at Langham Manor. Our chef takes great pride in the food he serves and will be delighted when he reads his efforts are being recognised.
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Review from N A (Daughter of Resident) published on 26 September 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Gaynor Scott, Manager at Langham Manor
Thank you for your kind words. Your mum and dad are such a delightful couple and have really settled in well. It is lovely to see more residents coming to live at Langham Manor which is adding to our family atmosphere in the home.
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Review from K L (Daughter of Resident) published on 20 September 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Gaynor Scott, Manager at Langham Manor
Thank you for your kind review. I am so pleased that he is happy, gaining weight and continuing to live his life in the local community. Your father is a lovely gentleman and we are delighted and honoured that he chose to live here with us at Langham Manor.
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The Review Score of 9.9 (9.871) out of 10 for Langham Manor is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 23 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.871 for Langham Manor is calculated as follows: ( (236 Excellents x 5) + (22 Goods x 4) + (3 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 263 Ratings = 4.871
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Langham Manor is based on 22 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15, which has been reached with 22 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 24 Feb 2025
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Job Title: Care Home Manager
Joined: 2023
Gaynor Scott is the proud Manager of Langham Manor, a newly commissioned, purpose-built luxury care home. Having watched Langham Manor take shape from its earliest construction stages, she was thrilled to step into the role of manager, bringing her passion for high-quality care and leadership to the home.
With 24 years of experience in both the NHS and private healthcare sectors, Gaynor is a registered adult nurse with a Diploma in Acute Stroke Management and Rehabilitation, alongside an NVQ Level 5 in Leadership and Management. Throughout her career, she has held key roles as an RGN, Ward Sister, Clinical Lead, and Deputy Manager, building an impressive portfolio of skills and knowledge to lead the team at Langham Manor.
Gaynor is dedicated to recruiting and supporting a team committed to providing exceptional care across all departments. She believes in fostering an environment where every staff member feels valued and empowered in their role. Guided by Morar’s ethos, “Life is for Living,” Gaynor is passionate about creating a safe, enriching experience where residents feel at home and inspired to embrace this new chapter of their lives.
Beyond her role, Gaynor enjoys family life with her three children, grandson, and her chocolate Labradoodle. When she’s not at Langham Manor, she loves spending time with her family, visiting her hometown of Liverpool, supporting Liverpool FC, and travelling to experience new cultures—Thailand being one of her favourite destinations.
Job Title: Deputy Manager
Joined: 2023
With 22 years of experience in the care sector, Ben Goddard brings a wealth of knowledge and dedication to his role as Deputy Manager. Ben’s extensive background spans residential and nursing care, where he has consistently demonstrated a deep commitment to providing compassionate, high-quality support for residents.
As Deputy Manager, Ben plays a key role in ensuring that residents receive the best possible care in a safe, comfortable environment. His leadership and expertise make him a trusted mentor to the team, helping to maintain high standards and foster a positive, supportive atmosphere.
Job Title: Clinical Lead
Maria brings an exceptional level of experience and dedication to her role as Clinical Lead at Langham Manor. With 32 years as a skilled nurse and 25 years specifically in the care sector, Maria has a well-rounded and deeply compassionate approach to elderly care. Her extensive experience enables her to provide outstanding clinical leadership, ensuring that residents at Langham Manor receive the highest standards of medical and personal care. Maria's commitment to excellence and her compassionate approach make her an invaluable asset to both residents and her team.
Job Title: Nurse
Joined: 2023
From a young age, Amelia Bannister was driven by a singular ambition: to become a nurse. Her lifelong passion for caring for others has shaped her career, leading her to focus on providing dedicated, compassionate care to the elderly. Every step of her professional journey has been centred on delivering respectful, individualised care that honours the dignity of her residents.
Amelia’s guiding principle is to treat all residents and their families with the same kindness and respect she would expect for her own family. This commitment underpins her work, whether she’s providing hands-on care to residents or building trust and openness with their loved ones.
For Amelia, nursing is about more than just meeting medical needs; it’s about fostering a warm, supportive environment where residents feel valued, heard, and genuinely cared for. Each day, she is reminded of the importance of providing not only physical care but also emotional support that is vital to her residents' well-being.
Job Title: Activities Lead
Joined: 2023
Natasha Streatfield finds immense job satisfaction in her role as Activities Lead at Langham Manor. She loves bringing joy to residents through a variety of activities, whether it’s crafting sessions, lively dance parties, or quality one-on-one time. Natasha is dedicated to creating memorable, engaging days for residents, knowing that each activity—be it a room visit or a group gathering—adds meaning and warmth to their lives.
For Natasha, supporting residents who may not have daily family visits or the opportunity to go out is particularly rewarding. She feels truly humbled to be part of their journey, enhancing their experience of life in a care home and making each day a little brighter.
