Lilbourne Court Nursing Home

Lilbourne Road, Clifton Upon Dunsmore, Rugby CV23 0BB
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9.6 15 Reviews
  • Lilbourne Court Nursing Home, Rugby
Lilbourne Court Nursing Home in Rugby aims to provide residents with a home rather than a workplace for its staff. Led by a highly experienced manager, the home provides full residential and nursing accommodation with 24-hour personal care ina. modern, comfortable and tranquil rural setting.

Residents benefit from a woodland setting with panoramic views of the Warwickshire countryside. The home is committed to providing high-quality residential and nursing care and the highly trained nurses and carers understand the challenges facing residents and their families.

The home features 36 beds and has been designed to accommodate palliative care residents and those with nursing requirements. Facilities include open plan lounges and smaller seating areas and each floor has a bistro area for families to sit with their loved ones.

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Care Provided by Lilbourne Court Nursing Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 36 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Korsakoff Syndrome
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Clare Gerrard (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (36)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (36)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2019
    • Last Refurbishment: 2024
    • Number of floors: 3

Funding & Fees Guide for Lilbourne Court Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,100 – £1,400
    • Self-Funded Residential Dementia Care £1,000 – £1,450
    • Self-Funded Nursing Care £1,250 – £1,600
    • Self-Funded Nursing Dementia Care £1,200 – £1,450
    • RESPITE Self-Funded Residential Care £1,200 – £1,450
    • RESPITE Self-Funded Residential Dementia Care £1,200 – £1,450
    • RESPITE Self-Funded Nursing Care £1,100 – £1,450
    • RESPITE Self-Funded Nursing Dementia Care £1,150 – £1,450

  • Fees are a guide and based on the health care needs of the client.
  • (these prices are only a guideline, please contact Lilbourne Court Nursing Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Parking available on site.


Lilbourne Court Nursing Home Reviews (15)

9.6

Lilbourne Court Nursing Home has a Review Score of 9.6 (9.589) out of 10, based on 8 reviews in the last 2 years. Over all time Lilbourne Court Nursing Home has 15 reviews.

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Date Published

15
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Review from Mandy G (Wife of Resident) published on 14 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Husband lived at Lilbourne for 5 years until he passed in March 2025, he was very well cared for, happy and supported, the staff are amazing, friendly, helpful and caring.
I am so glad I chose this nursing home and would recommend to everyone

Reply from Jindy Hayer, Operations Director at Lilbourne Court Nursing Home

Thank you for your lovely review of Lilbourne Court Nursing Home. We've loved caring for your husband over the past five years, and we miss him dearly. Thank you for choosing us at Crosscrown Ltd xx


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Review from T K (Daughter of Resident) published on 27 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was admitted for what turned out to be end-of-life care. I cannot praise the carers and staff enough for their love, care, support and attention to detail. It really did feel like we were surrounded by an extended family. We were all made very welcome, and the staff helped to facilitate a peaceful
end of Dad's life surrounded by family and love. I have been a nurse for 40 years, and I can't fault the care of my dad in any way. Nothing was too much for them. They made an extremely hard time bearable, and I will always reflect on this with a smile. Thanks to the manager and your lovely staff.

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Review from H T (Husband of Resident) published on 9 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As I only visit my wife now and then, it is difficult to assess some areas In the main, the nursing home seems to be well run. The staff are friendly and helpful and the residents are cared for.

Reply from Jindy Hayer, Operations Director at Lilbourne Court Nursing Home

Thank you for your review of Lilbourne Court Nursing Home.


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Review from Margaret B (Wife of Resident) published on 14 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Throughout my husband's care and nursing the very best attention was paid to him as an individual. All the staff displayed the height of professionalism and concern for his well-being and dignity.

Reply from Jindy Hayer, Operations Director at Lilbourne Court Nursing Home

Thank you for your kind and lovely words about our amazing team at Lilbourne Court Nursing Home.


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Review from Bernadette S (Daughter of Resident) published on 14 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is of an extremely high standard. Any problems are dealt with thoroughly and efficiently.
I keep in regular contact and have found all the staff and the new manager very helpful. As it is not easy for me to visit very often, I am kept informed of everything going on. All my father's
needs are dealt with and the staff have no problem making him copious amounts of tea whenever he wants! Well done to all of you, and a big thank you.

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Review from Margaret T (Resident) published on 25 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find this home so kind and inviting. The manager is great, and the staff are great also.

Reply from Jindy Hayer, Operations Director at Lilbourne Court Nursing Home

We love that you feel at home; thank you for your feedback and kind words.


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Review from C S (Resident) published on 25 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Awesome experience, lovely staff. Any problems are addressed quickly.

Reply from Jindy Hayer, Operations Director at Lilbourne Court Nursing Home

Thank you for your lovely, kind words about the team at Lilbourne Court, and we're pleased you're loving your experience.


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Review from Julian G (Resident) published on 22 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have informed the home manager that I will like to compliment a staff member who just started to work in the home recently. Since they started to work at Lilbourne I have started to smile again which is something I haven't been doing before, this carer is caring, passionate and brilliant at her job.
Also to mention the new manager, I notice since she came into the home I have noticed a positive difference and also seen improvements. I am so delighted to say how happy I am.

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Review from Karen D (Friend of Resident) published on 7 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to report particularly kind and caring support from three staff members on Tuesday 28 June. I came to visit my friend and these three people, Senior Nurse and two young care workers who were serving supper, went out of their way to give excellent, cheerful and kindly care to my friend,
and also to myself. One just brought me a cup of tea, totally without fuss, she just did it - which was a lovely gesture and very welcome! The senior nurse came to give drugs but found my friend sleeping heavily, as she had been for some time. She roused her to make sure she was okay but didn't force the drugs on her while she was still sleepy but came back later. I have noticed that staff are very vigilant over whether she has been drinking enough and help her to drink if she needs fluid. I have always found the staff very kind and caring but I was particularly impressed by the three on Tuesday, their attitude was heartwarming.

Reply from Mia Nistor, HR Learning Development Manager at Lilbourne Court Nursing Home

Thank you for your kind words and review of Lilbourne Court Nursing Care Home.


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Review from David H (Brother of Resident) published on 7 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

On the whole, I feel Lilbourne Court Nursing Home is very good and I am, for the most part, very pleased with my sister's care. Lilbourne Court is particularly good where care, support and kindness are concerned; the staff's and management's attention and consideration are always first class - I have
always felt my sister is in good, caring hands. All the staff are kind and thoughtful. There may be a bit of room for improvement, but these are less important things such as making sure the telephone is always answered (this is not always the case and a message has to be left which I am never sure has been listened to) and when answering the phone the staff should identify themselves (this hardly happens and I am never sure who I am talking to). Attention to room cleaning could be a bit tighter; I regularly clean my sister's room because some areas seem to be overlooked. As I say, less important things, but worth noting nonetheless as such things can become frustrating and overshadow all the good stuff.

Reply from Mia Nistor, HR Learning & Development Manager at Lilbourne Court Nursing Home

Thank you for your kind words and review of Lilbourne Court. Thank you for highlighting the areas where improvement is needed, we will address them and hopefully there will be a more positive outcome in the future.


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Review from J T (Resident) published on 11 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Caring staff.
Usually, respond promptly to call bell.

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Review from Thomas J (Son of Resident) published on 24 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff were caring from start to finish.

Reply from Nicola Hazzard, Quality Assurance Manager at Lilbourne Court Nursing Home

Thank you very much for your kind words and review of Lilbourne Court Nursing Home


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Review from Stacey J (Daughter of Resident) published on 23 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law was here for four weeks but in those four weeks, she made friends and was treated with dignity and respect.
In her final days, the staff were excellent (as always) and allowed us to stay with her 24-hours a day. All the staff are a credit to management. We couldn't have asked for a
better home.

Reply from Nicola Hazzard, Quality Assurance Manager at Lilbourne Court Nursing Home

Thank you very much for your kind words and review of Lilbourne Court Nursing Home.


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Review from Shelley M (Granddaughter of Resident) published on 29 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The standard of nursing care is above and beyond any other I have been to. My nan wants for nothing and is cared for with compassion and respect.

Reply from Nicola Hazzard, Quality Assurance Manager at Lilbourne Court Nursing Home

Thank you so much for your kind review of Lilbourne Court


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Review from Kerry O (Daughter of Resident) published on 7 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident here for the last 18 months, I can not stress how happy I am with her care, the activities, freshly home-cooked meals and the cleanliness of the home. In my mum's previous care home she had recurrent UTI's this no longer happens. The environment is modern and spacious. The
gardens and views are stunning. I couldn't be happier with the care Mum receives. The home is very well managed and the team are all very approachable if I have any concerns or questions. Throughout Covid, the team have kept me updated with news and photos of Mum.

Reply from Mia Nistor, HR Learning & Development Manager at Lilbourne Court Nursing Home

Thank you for your kind words and review of Lilbourne Court.


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Current Review Score: 9.6 (9.589)

Overview of Review Score

The Review Score of 9.6 (9.589) out of 10 for Lilbourne Court Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.789 for Lilbourne Court Nursing Home is calculated as follows: ( (79 Excellents x 5) + (12 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 95 Ratings = 4.789

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.8 Points relating to the number of positive Reviews for Lilbourne Court Nursing Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 8 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Apr 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Lilbourne Court Nursing Home

What types of Care is Lilbourne Court Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Lilbourne Court Nursing Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit & End of Life Care are other types of care provided.

How many Rooms does Lilbourne Court Nursing Home have?

There are 36 Single Rooms.

What are the Facilities & Services at Lilbourne Court Nursing Home?

Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Lilbourne Court Nursing Home to the centre of Rugby?

2.2 mile(s) as the crow flies, distance by road may be significantly further.