Lindsey Hall Care Home has a Review Score of 9.9 (9.942) out of 10, based on 22 reviews in the last 2 years. Over all time Lindsey Hall Care Home has 54 reviews.
Review from Amanda L (Daughter of Resident) published on 27 February 2025
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Review from Chris H (Son of Resident) published on 27 January 2025
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Review from Kathryn B (Daughter of Resident) published on 24 January 2025
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Review from Jemma T (Daughter of Resident) published on 24 January 2025
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Review from Kathleen B (Daughter of Resident) published on 22 January 2025
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Review from L J (Daughter of Resident) published on 13 January 2025
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Review from Karen M (Daughter of Resident) published on 13 January 2025
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Review from Steven P (Son of Resident) published on 8 October 2024
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Review from Suzanne V (Daughter of Resident) published on 2 October 2024
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Review from S V (Nephew of Resident) published on 23 April 2024
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Review from K S (Daughter of Resident) published on 17 April 2024
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Review from Kay S (Daughter of Resident) published on 17 April 2024
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Review from Mark M (Son of Resident) published on 8 April 2024
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Review from Lindsey B (Daughter-in-law of Resident) published on 22 February 2024
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Review from Edwina W (Daughter of Resident) published on 22 February 2024
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Review from Jill M (Daughter of Resident) published on 30 January 2024
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Review from Jane A (Daughter of Resident) published on 29 January 2024
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Review from K P (Resident) published on 8 December 2023
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Review from Kathy P (Daughter of Resident) published on 27 November 2023
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Review from A S (Daughter of Resident) published on 3 November 2023
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The Review Score of 9.9 (9.942) out of 10 for Lindsey Hall Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.942 for Lindsey Hall Care Home is calculated as follows: ( (243 Excellents x 5) + (15 Goods x 4) ) ÷ 258 Ratings = 4.942
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Lindsey Hall Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 79 registered maximum number of service users is 15.8, which has been reached with 22 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 12 Aug 2022
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